RoadVitals

1997 Jeep Cherokee Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
390
Latest Oct 9, 2020
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
53

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Jeep Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

141
reports

From owner reports, verbatim

I WENT TO A LOCAL DEALER SHIP BECAUSE I HAD LOOKED UP ON THIS SITE MY RECALLS ONE WAS BRAKES THEY DID HAPPILY AND WOULD CALL ME WHEN THE PARTS CAME IN FOR THE FUEL IT HAS BEEN OVER A YEAR AND IT'S A 1997 HOW CAN THEY NOT GET THE PARTS TO FIX IT YET I RAN OUT OF GAS A TOTAL OF 4 TIMES ON BUSY HIGHWAYS AND ON MY WAY TO WORK WHAT ELSE IS GOING TO HAPPEN TO ME WHEN I NEED MY CAR THE MOST

NHTSA ID 10897108 · filed Aug 19, 2016

VEHICLE HAS HARD STARTS AND FREQUENT HESITATION AND STALLING, AT ALL SPEEDS CITY STREET DRIVING AS WELL AS HIGHWAY DRIVING. I HAVE HAD A NEW DISTRIBUTOR CAP, ROTOR, PLUGS, WIRES, COIL, INSTALLED, YET SYMPTOMS PERSIST. SUDDEN DECELERATION AT HIGHWAY SPEEDS IS A SERIOUSLY DANGEROUS CONDITION. MY RESEARCH SUGGESTS THIS IS A COMMON PROBLEM WITH THE JEEP CHEROKEE XJ. I NARROWLY ESCAPED A CRASH ON A BUSY INTERSTATE HIGHWAY THIS MORNING AT FREEWAY SPEEDS. JEEP OUGHT TO BE AWARE OF THIS PROBLEM, YET THERE SEEMS TO BE NO REMEDY FOR OWNERS. I WOULD AT LEAST LIKE TO KNOW WHAT THE PROBLEM IS. POSSIBLE REMEDIES (FROM MY RESEARCH) INCLUDE MULTIPLE PARTS AND MANY HOURS OF LABOR: O2 SENSOR, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, PLUGS, WIRES, CAP, ROTOR, FUEL PRESSURE REGULATOR, ENGINE CONTROL MODULE, ALTERNATOR, NEUTRAL SAFETY SWITCH, BALLAST RESISTOR, TRANSMISSION CONTROL MODULE, TORQUE CONVERTOR, POWER CONTROL MODULE, TRANSMISSION CONTROL SOLENOID, ETC. WHAT IS CAUSING ALL OF THESE VEHICLES TO STALL DANGEROUSLY?

NHTSA ID 10872145 · filed Jun 2, 2016
All 141 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

75
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. UPON DEPRESSING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE POWER. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 215,138.

NHTSA ID 11091959 · filed May 4, 2018

WENT OUT TO GO SOMEWHERE AND IT HAD A HARD TIME STARTING. AS I BEGAN TO DRIVE DOWN THE ROAD MY JEEP STARTED TO BACKFIRE, ALL OF A SUDDEN IT CUT OFF AND THE STEERING WHEEL LOCKED UP AND THE LIGHTS WENT OUT IT WAS DARK SO I COULD OF BEEN INJURED. WHEN I GOT IT TO CRANK BACK MY ABS LIGHT HAS BEEN ON EVER SINCE AND WE HAVE BOUGHT ABOUT 5 HUNDRED DOLLARS IN PARTS AND TRIED EVERYTHING WE KNOW TO DO EVEN THE MECHANICS WE HAVE ASKED ABOUT IT HAVE NO ANSWERS FOR US, WE CAN'T AFFORD TO BUY ANOTHER VEHICLE AND NO ONE WANTS TO BUY IT FROM US BECAUSE OF ALL OF THE PROBLEMS WE HAVE HAD WITH OUR JEEP! *TR

NHTSA ID 10473864 · filed Sep 5, 2012
All 75 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

52
reports

From owner reports, verbatim

VEHICLE HAS HARD STARTS AND FREQUENT HESITATION AND STALLING, AT ALL SPEEDS CITY STREET DRIVING AS WELL AS HIGHWAY DRIVING. I HAVE HAD A NEW DISTRIBUTOR CAP, ROTOR, PLUGS, WIRES, COIL, INSTALLED, YET SYMPTOMS PERSIST. SUDDEN DECELERATION AT HIGHWAY SPEEDS IS A SERIOUSLY DANGEROUS CONDITION. MY RESEARCH SUGGESTS THIS IS A COMMON PROBLEM WITH THE JEEP CHEROKEE XJ. I NARROWLY ESCAPED A CRASH ON A BUSY INTERSTATE HIGHWAY THIS MORNING AT FREEWAY SPEEDS. JEEP OUGHT TO BE AWARE OF THIS PROBLEM, YET THERE SEEMS TO BE NO REMEDY FOR OWNERS. I WOULD AT LEAST LIKE TO KNOW WHAT THE PROBLEM IS. POSSIBLE REMEDIES (FROM MY RESEARCH) INCLUDE MULTIPLE PARTS AND MANY HOURS OF LABOR: O2 SENSOR, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, PLUGS, WIRES, CAP, ROTOR, FUEL PRESSURE REGULATOR, ENGINE CONTROL MODULE, ALTERNATOR, NEUTRAL SAFETY SWITCH, BALLAST RESISTOR, TRANSMISSION CONTROL MODULE, TORQUE CONVERTOR, POWER CONTROL MODULE, TRANSMISSION CONTROL SOLENOID, ETC. WHAT IS CAUSING ALL OF THESE VEHICLES TO STALL DANGEROUSLY?

NHTSA ID 10872145 · filed Jun 2, 2016

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID 10837786 · filed Feb 23, 2016
All 52 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

36
reports

From owner reports, verbatim

THE CONSUMER RECEIVED A RECALL NOTICE (VP02YOOO2068) TO REPLACE THE TRANSMISSION BUT THE DEALER DIDN'T HAVE THE PARTS AVAILABLE TO REPLACE IT. *NM

NHTSA ID 10057391 · filed Feb 2, 2004

ENGINE CHECK LIGHT CONTINUED TO STAY ON. TRANSMISSION CONTROL MODULE MALFUNCTIONED. *AK

NHTSA ID 10055380 · filed Jan 20, 2004
All 36 reports naming transmission

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

28
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE CONTACT SUSTAINED A HEAD INJURY WHICH REQUIRED MEDICAL EMERGENCY TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 248,000.

NHTSA ID 11363547 · filed Oct 9, 2020

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, BOTH THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

NHTSA ID 10744334 · filed Jul 28, 2015
All 28 reports naming airbags

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

25
reports

From owner reports, verbatim

HEADLIGHTS WHILE DRIVING WERE OCCASIONALLY TURNING OFF AND ON. SIDE LIGHTS REMAINED ON AND INSTRUMENT PANEL LIGHTS REMAINED ON. UPON INVESTIGATION FOR CAUSE, DISCOVERED CONNECTOR ON HEADLIGHT/DIMMER SWITCH WAS MELTED DUE TO EXCESSIVE HEAT BUILDUP. SUSPECT DUE TO SEVERAL CONNECTORS ON DIMMER SWITCH WERE LOOSE ADDING RESISTANCE TO THE FLOW OF CURRENT CREATING EXCESSIVE HEAT IN SWITCH AND CONNECTOR. SWITCH WAS REPLACED AND PROBLEM WAS RESOLVED. SINCE THE SWITCH PROVIDES POWER DIRECTLY TO THE HEADLIGHTS, THIS CREATES A POTENTIAL FIRE HAZARD. THERE SHOULD BE A RELAY CONFIGURATION TO THE HEADLIGHTS TO REDUCE CURRENT FLOW THROUGH THE HEADLIGHT SWITCH. *TR

NHTSA ID 10676302 · filed Jan 18, 2015

1997 JEEP GRAND CHEROKEE LAREDO 4.0L I6 BEGAN STALLING IN 2010 UNDER SEEMINGLY RANDOM CONDITIONS. REPLACED SEVERAL PARTS (SPARK PLUGS, WIRES, DISTRIBUTOR CAP & ROTOR, IGNITION COIL, PCM) OVER THE PAST FOUR YEARS TO NO AVAIL. THE DIFFERENCE CURRENTLY IS THAT THE STALL NOW ONLY SEEMS TO OCCUR AT TEMPERATURES LESS THAN 65-70 DEGREES F. THE COLDER THE ENVIRONMENT, THE WORSE STALL PROBABILITY. COLDER TEMPS ALSO INCREASE PROBABILITY VEHICLE WILL NOT START AFTER A STALL. VEHICLE WILL ALWAYS FIRE UP ON A COLD START. STALL OCCURS AT VARYING SPEEDS (INCLUDING AT IDLE), BUT ABOVE APPROXIMATELY 40 MPH STALL BECOMES WHAT SEEMS LIKE A MISFIRE. BELIEVE I HAVE NARROWED THE PROBLEM DOWN TO AN INTERMITTENT CONNECTION IN THE WIRING HARNESS, EITHER AT THE GRAY PCM CONNECTOR (CLOSEST TO BODY), OR IN THE WIRE LEADING TO THIS CONNECTOR. PUTTING ENOUGH PRESSURE ON THE WIRES UNDER THE PCM IN A CERTAIN DIRECTION WILL CAUSE THE VEHICLE TO HICCUP OR STALL. ONLY CODE EVER SHOWN RELATED TO STALL WAS THE UNSPECIFIC P0351 IGNITION SYSTEM CODE. FORTUNATELY, IF A STALL OCCURS AT HIGHER SPEEDS, ENGINE/VEHICLE SPEED MUST STILL DROP TO A CERTAIN LEVEL BEFORE POWER STEERING/BRAKING ARE LOST. OTHERWISE VEHICLE WOULD BE TOO DANGEROUS TO DRIVE. NEVERTHELESS THIS IS STILL A HAZARDOUS CONDITION. *TR

NHTSA ID 10627898 · filed Aug 24, 2014
All 25 reports naming electrical

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

16
reports

From owner reports, verbatim

VIC DISPLAY SHOW "COOLANT SENSOR BAD." ONLINE INVESTIGATIONS REVEAL MANY OWNERS HAVE EXPERIENCED THE SAME PROBLEM OVER THE YEARS. THEIR TRIAL SOLUTIONS HAVE RANGED FROM REPLACING THE "COOLANT TEMPERATURE SENSOR," THE COOLANT LEVEL SENSOR," REPLACING "CONNECTING WIRING" TO THE VIC, AND TO REMOVING THE VIC TO REPAIR SOLDER JOINTS AND CRACKS AT THE CIRCUIT BOARD THAT IS LOCATED IN THE VIC. MOST REPORT THAT THE FIRST THREE ATTEMPTED REMEDIES DID NOT RESOLVE THE DEFECT. SOME REPORT SUCCESS IN RE-SOLDERING JOINTS ON THE CIRCUIT BOARD. THE LATTER,--REMOVING THE VIC AND REPAIRS AT THE CIRCUIT BOARD-- IS AN INVOLVED PROCESS AND REQUIRES EXTENSIVE KNOWLEDGE AND REPAIR TOOLS AND EQUIPMENT. ALL REPORT THAT THIS CONDITION LEFT UNRESOLVED COULD LEAD TO THE ENGINE OVERHEATING AND/OR FAULTY DATA SENT TO THE FUEL INJECTION SYSTEM, AND POSSIBLE ENGINE FIRE. WITH SO MANY COMPLAINTS ON THIS DEFECT, A RECALL OR A MANUFACTURE REPAIR BULLETINS, SHOULD BE ISSUED AT THE MANUFACTURER'S EXPENSE. *TR

NHTSA ID 10508248 · filed Apr 15, 2013

WENT OUT TO GO SOMEWHERE AND IT HAD A HARD TIME STARTING. AS I BEGAN TO DRIVE DOWN THE ROAD MY JEEP STARTED TO BACKFIRE, ALL OF A SUDDEN IT CUT OFF AND THE STEERING WHEEL LOCKED UP AND THE LIGHTS WENT OUT IT WAS DARK SO I COULD OF BEEN INJURED. WHEN I GOT IT TO CRANK BACK MY ABS LIGHT HAS BEEN ON EVER SINCE AND WE HAVE BOUGHT ABOUT 5 HUNDRED DOLLARS IN PARTS AND TRIED EVERYTHING WE KNOW TO DO EVEN THE MECHANICS WE HAVE ASKED ABOUT IT HAVE NO ANSWERS FOR US, WE CAN'T AFFORD TO BUY ANOTHER VEHICLE AND NO ONE WANTS TO BUY IT FROM US BECAUSE OF ALL OF THE PROBLEMS WE HAVE HAD WITH OUR JEEP! *TR

NHTSA ID 10473864 · filed Sep 5, 2012
All 16 reports naming driver assistance

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

14
reports

From owner reports, verbatim

1997 JEEP CHEROKEE DRIVERS SEAT BACK BROKE DURING LOW SPEED REAR END COLLISION. 2004 PONTIAC GRAND PRIX SLID ON SLUSH AT STOPLIGHT. 1997 JEEP CHEROKEE HAD NO AIRBAG DEPLOYMENT. THE ACCIDENT CAUSED A CRACKED TAIL LIGHT, AND MINOR SCRATCHES ON TOW HITCH, AND REAR BUMPER SKIN, IN ADDITION TO THE SEATS BEING DAMAGED. THE 04 PONTIAC GRAND PRIX REQUIRED A HOOD AND BUMPER-SKIN, BUT NO BUMPER SUPPORT, RADIATOR SUPPORT, AIRBAG DEPLOYMENT OR OTHER DAMAGE. THE PASSENGER SEAT FRAME OF THE 1997 JEEP IS BENT AND PRESUMABLY BROKEN. BOTH REQUIRE PROFESSIONAL RE-WELDING AND REPAIR, ESTIMATED AT $250 PER SEAT. SETTLED WITH DRIVER OUT OF COURT FOR WISCONSIN MINIMUM DAMAGE WAIVER OF $1000 MODERATE BACK PAIN RESULTED FROM COLLISION FROM THE DRIVER, PASSENGER WAS UNINJURED. THE VEHICLE HAS NO RUST, AND IS IN GOOD OVERALL CONDITION. THIS WAS AN OBVIOUS RESULT OF POOR MANUFACTURING TECHNIQUES USED IN THE SEAT CONSTRUCTION. *TR

NHTSA ID 10379380 · filed Jan 28, 2011

1997 JEEP CHEROKEE HOOD UNLATCHED AND FLIPPED UP STRIKING THE WINDSHIELD. CONSUMER HIT THE MEDIAN BARRIER BECAUSE HE COULD NOT SEE. *KB OHIO TRAFFIC CRASH REPORT #10-90-0800. *JB

NHTSA ID 10213951 · filed Jan 3, 2008
All 14 reports naming interior & seats

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

13
reports

From owner reports, verbatim

VEHICLE HAS HARD STARTS AND FREQUENT HESITATION AND STALLING, AT ALL SPEEDS CITY STREET DRIVING AS WELL AS HIGHWAY DRIVING. I HAVE HAD A NEW DISTRIBUTOR CAP, ROTOR, PLUGS, WIRES, COIL, INSTALLED, YET SYMPTOMS PERSIST. SUDDEN DECELERATION AT HIGHWAY SPEEDS IS A SERIOUSLY DANGEROUS CONDITION. MY RESEARCH SUGGESTS THIS IS A COMMON PROBLEM WITH THE JEEP CHEROKEE XJ. I NARROWLY ESCAPED A CRASH ON A BUSY INTERSTATE HIGHWAY THIS MORNING AT FREEWAY SPEEDS. JEEP OUGHT TO BE AWARE OF THIS PROBLEM, YET THERE SEEMS TO BE NO REMEDY FOR OWNERS. I WOULD AT LEAST LIKE TO KNOW WHAT THE PROBLEM IS. POSSIBLE REMEDIES (FROM MY RESEARCH) INCLUDE MULTIPLE PARTS AND MANY HOURS OF LABOR: O2 SENSOR, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, PLUGS, WIRES, CAP, ROTOR, FUEL PRESSURE REGULATOR, ENGINE CONTROL MODULE, ALTERNATOR, NEUTRAL SAFETY SWITCH, BALLAST RESISTOR, TRANSMISSION CONTROL MODULE, TORQUE CONVERTOR, POWER CONTROL MODULE, TRANSMISSION CONTROL SOLENOID, ETC. WHAT IS CAUSING ALL OF THESE VEHICLES TO STALL DANGEROUSLY?

NHTSA ID 10872145 · filed Jun 2, 2016

TL- THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED WHILE HE DROVE 65 MPH IN THE RAIN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 116,000. RK

NHTSA ID 10565948 · filed Feb 26, 2014
All 13 reports naming powertrain (other)

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

11
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TIRES WERE REPLACED AND THE FRONT END WAS ALIGNED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE INTERMEDIATE STEERING SHAFT MIGHT NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NHTSA ID 10628221 · filed Aug 25, 2014

"NHTSA RECALL CAMPAIGN 97V069000." DAIMLER CHRYSLER ISSUED A STEERING GEAR RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH BOLTS SHEARED OFF, CAUSING THE DRIVER TO LOSE STEERING OF THE VEHICLE. *AK

NHTSA ID 10107243 · filed Jan 12, 2005
All 11 reports naming steering

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

10
reports

From owner reports, verbatim

BLOWER MOTOR FAILED AT 78K MILES EXCESSIVE LIQUID DRAINING WHEN RUNNING AC WAS TOLD THAT MOTOR HAD BEEN "REDESIGNED" AND THAT PARTS ALONE WOULD COST OVER 300.00 BECAUSE IN ADDITION TO REDESIGNING THE MOTOR, A NEW WIRING HARNESS HAS TO BE INSTALLED!!! REMEMBER THE 300.00 IS FOR THE HARD PART AND WIRING ONLY, NOT THE LABOR TO INSTALL...THIS IS COMPLETELY RIDICULOUS WHEN A MOTOR FOR THE SAME MODEL MANUFACTURED A YEAR EARLIER IS ONLY 20.00!!!!! AS FAR AS THE EXCESSIVE LIQUIDS RUNNING FROM UNDER THE VEHICLE WHILE THE AC IS RUNNING, THIS SITE WAS THE FIRST INDICATOR AS TO WHAT IS WRONG WITH IT...(I SIMPLY THOUGH IT WAS A DESIGN FLAW) ALSO THIS COMPLAINT HAS BEEN EDITED TO LET YOU KNOW THAT "RUNNING BOARDS HAS NOTHING TO DO WITH THIS...IT SEEMS ONE HAS TO GO THROUGH THE PROCESS FLAWLESSLY OR BEGIN AGAIN COMPLETELY!!! *NM

NHTSA ID 10093790 · filed Oct 7, 2004

GRINDING TICKING SOUND AND GAS LEAKS. DEALER SAID THE TANK WARPED AND THE NOISE CAME FROM READ DIFFERENTIAL BEARINGS. WATER LEAKS FROM WINDSHIELD

NHTSA ID 9003708 · filed Aug 17, 2001
All 10 reports naming visibility

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

9
reports

From owner reports, verbatim

WHILE APPLYING THE BRAKES THERE WAS A LOUD THUMPING NOISE DUE TO A LOOSE AXLE SHAFT THAT WAS ATTACHED TO THE BRAKING SYSTEM. THE AXLES WERE MIS-BUILT WITH DRUM GUIDE BOSS THAT WERE TOO SHALLOW. *AK JEEP HAD A TSB THAT DESCRIBED THE PROBLEM. THIS ALLOWED THE ENTIRE BRAKE ASSEMBLY TO MOVE ABOUT FREELY AND CAUSED A THUMP NOISE. A MECHANIC ADVISED THE CONSUMER THAT IF NOT CORRECTED, THE BRAKES MAY LOCK UP WITHOUT WARNING. JEEP REFUSED TO COVER THE REPLACEMENT COSTS. *SCC *JB

NHTSA ID 10031931 · filed Sep 12, 2003

WHILE DRIVING THE WHEEL BEARING BROKE AND CAUSED THE RIGHT REAR WHEEL TO COME COMPLETELY OFF. *AK *SCC

NHTSA ID 886571 · filed Sep 4, 2003
All 9 reports naming suspension

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

8
reports

From owner reports, verbatim

BLOWER MOTOR FAILED AT 78K MILES EXCESSIVE LIQUID DRAINING WHEN RUNNING AC WAS TOLD THAT MOTOR HAD BEEN "REDESIGNED" AND THAT PARTS ALONE WOULD COST OVER 300.00 BECAUSE IN ADDITION TO REDESIGNING THE MOTOR, A NEW WIRING HARNESS HAS TO BE INSTALLED!!! REMEMBER THE 300.00 IS FOR THE HARD PART AND WIRING ONLY, NOT THE LABOR TO INSTALL...THIS IS COMPLETELY RIDICULOUS WHEN A MOTOR FOR THE SAME MODEL MANUFACTURED A YEAR EARLIER IS ONLY 20.00!!!!! AS FAR AS THE EXCESSIVE LIQUIDS RUNNING FROM UNDER THE VEHICLE WHILE THE AC IS RUNNING, THIS SITE WAS THE FIRST INDICATOR AS TO WHAT IS WRONG WITH IT...(I SIMPLY THOUGH IT WAS A DESIGN FLAW) ALSO THIS COMPLAINT HAS BEEN EDITED TO LET YOU KNOW THAT "RUNNING BOARDS HAS NOTHING TO DO WITH THIS...IT SEEMS ONE HAS TO GO THROUGH THE PROCESS FLAWLESSLY OR BEGIN AGAIN COMPLETELY!!! *NM

NHTSA ID 10093790 · filed Oct 7, 2004

MULTIPLE FAILURES OF AIR CONDITIONING SYSTEM REQUIRING MORE THAN 4 TRIPS TO THE SERVICE SHOP THAT CULMINATED IN AN $840 COST TO REPLACE THE AIR CONDITIONING EVAPORATOR. *JB

NHTSA ID 10039281 · filed Sep 22, 2003
All 8 reports naming heating & air conditioning

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

TAKATA RECALL WHEN I ENGAGE HIGH BEAMS OR TURN ON MY RIGHT BLINKER MY HAZARDS FLASH QUICKLY IN THE BACK ONLY. I HAVE BEEN PULLED OVER MULTIPLE TIMES DUE TO THIS ISSUE. HAVE HAD MULTIFUNCTION SWITCH REPLACED.

NHTSA ID 11157114 · filed Dec 9, 2018

HEADLIGHTS WHILE DRIVING WERE OCCASIONALLY TURNING OFF AND ON. SIDE LIGHTS REMAINED ON AND INSTRUMENT PANEL LIGHTS REMAINED ON. UPON INVESTIGATION FOR CAUSE, DISCOVERED CONNECTOR ON HEADLIGHT/DIMMER SWITCH WAS MELTED DUE TO EXCESSIVE HEAT BUILDUP. SUSPECT DUE TO SEVERAL CONNECTORS ON DIMMER SWITCH WERE LOOSE ADDING RESISTANCE TO THE FLOW OF CURRENT CREATING EXCESSIVE HEAT IN SWITCH AND CONNECTOR. SWITCH WAS REPLACED AND PROBLEM WAS RESOLVED. SINCE THE SWITCH PROVIDES POWER DIRECTLY TO THE HEADLIGHTS, THIS CREATES A POTENTIAL FIRE HAZARD. THERE SHOULD BE A RELAY CONFIGURATION TO THE HEADLIGHTS TO REDUCE CURRENT FLOW THROUGH THE HEADLIGHT SWITCH. *TR

NHTSA ID 10676302 · filed Jan 18, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ID 10626028 · filed Aug 18, 2014

PASSENGER SIDE FLOOR FILLS WITH WATER DURING WET WEATHER,DURING OPERATION,OR WHILE PARKED. *TR

NHTSA ID 10224280 · filed Apr 12, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

PART #5FM30LAZAG, SEAT BELT RETRACTOR FAILED TO OPERATE DURING AN ACCIDENT RESULTING IN THE PASSENGER HITTING THE WINDSHIELD. DEALER INDICATES THIS PART IS ON INDEFINITE BACK ORDER TO HIGH DEMAND. COMPLAINT FILED WITH CHRYSLER ON MAY 30, 2003 (REF 11309586). UNTIL TODAY, CHRYSLER HAS PROVIDED NO SERVICE OR EXPLANATION OF FAILURE. *AK

NHTSA ID 10025862 · filed Jul 11, 2003

WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK *YH

NHTSA ID 8005939 · filed Mar 19, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A MICHELIN LTXM/S 235/75R15, DOT 4/5/2009 TIRE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE REAR DRIVER SIDE TIRE SUDDENLY EXPERIENCED A BLOW OUT. THE TIRE WAS TAKEN TO THE DEALER TO BE DIAGNOSED BUT THE CAUSE OF THE DEFECT WAS NOT GIVEN. THE CONTACT WAS INFORMED THAT THE TIRE WAS NOT RECALLED. THE CONTACT INDICATED THAT THE TIRE EXPERIENCED THE SAME DEFECT LISTED IN NHTSA CAMPAIGN NUMBER 13T012000 (TIRES) AND SHOULD BE INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ID 10556347 · filed Dec 17, 2013

FISK CLASSIC RADIAL P235/75RI5MS108S + S TIRE BURST ON VEHICLE IN OUR DRIVEWAY. THE VEHICLE HAD NOT BEEN DRIVEN FOR THREE WEEKS DUE TO THE PURCHASE OF A NEW VEHICLE. THANK GOD IT DID NOT HAPPEN WHILE DRIVEN. *TR

NHTSA ID 10357180 · filed Sep 23, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .