RoadVitals

1997 Jeep Cherokee Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 12, 2003
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 390 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1997 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Sep 12, 2003

WHILE APPLYING THE BRAKES THERE WAS A LOUD THUMPING NOISE DUE TO A LOOSE AXLE SHAFT THAT WAS ATTACHED TO THE BRAKING SYSTEM. THE AXLES WERE MIS-BUILT WITH DRUM GUIDE BOSS THAT WERE TOO SHALLOW. *AK JEEP HAD A TSB THAT DESCRIBED THE PROBLEM. THIS ALLOWED THE ENTIRE BRAKE ASSEMBLY TO MOVE ABOUT FREELY AND CAUSED A THUMP NOISE. A MECHANIC ADVISED THE CONSUMER THAT IF NOT CORRECTED, THE BRAKES MAY LOCK UP WITHOUT WARNING. JEEP REFUSED TO COVER THE REPLACEMENT COSTS. *SCC *JB

NHTSA ID
10031931
Incident
Aug 1, 2003
Suspension
Filed Sep 4, 2003

WHILE DRIVING THE WHEEL BEARING BROKE AND CAUSED THE RIGHT REAR WHEEL TO COME COMPLETELY OFF. *AK *SCC

NHTSA ID
886571
Incident
Apr 13, 2001
EngineFuel systemSuspension
Filed Feb 26, 2001

FIRST , THIS CAR WAS BOUGHT BRAND NEW WITH MY EX-HUSBAND, NICOLAS JONVILLE. WE BOUGHT THE CAR IN OCTOBER, 1997, FROM A JEEP DEALER IN DES PLAINES, ILLINOIS. IT WAS A SALES DONE THROUGH INTERNATIONAL AUTOSOURCE. WE THEN BROUGHT THE CAR OUT TO CALIFORNIA. SINCE JUNE, 2000, THIS CAR HAS EXPEIENCED O2 SENSOR PROBLEMS, EXHAUST MANIFOLD CRACK, SPRING DEFECTIVE ATTACHED TO RIGHT FRONT SHOCK, AND FUEL TANK ACCURACY PROBLEM. I HAVE A THREE YEAR OLD CHILD AND DRIVE THIS CAR JUST TO TAKE HER TO PRE-SECHOOL AND SHOPPING. I WORK OUT OF THE HOME. I BELIEVE THE PROBLEMS I HAVE EXPERIENCED IN ONE YEARS TIME ARE ABUNDANT. I DON'T DRIVE DAILY INTO LOS ANGELES OR SAN DIEGO, CALIFORNIA. I DRIVE BARELY 20 MILES A DAY. I DO BELIEVE THESE PROBLEMS DO CAUSE SAFETLY PROBLEMS FOR MY DAUGHTER AND MYSELF. I HAVE FEARS OF STALLING DUE TO FUEL PROBLEMS. I HAVE FEARS OF HITTING SOMETHING THAT AFFECT THE SPRING ON THE HIGHWAY AND GETTING IN A BAD ACCIDENT. I NOW HAVE FEARS OF DRIVING THE CAR LONG DISTANCES SINCE THE EXHAUST MANIFOLD CRACK CAUSED ME TO EAT TOO MUCH GAS. THE CAR IS ONLY OVER THREE YEARS OLD. I WANT SOME ANSWERS AND WILL SENDING THIS INFORMATION FURTHER WITH CERTIFIED DOCUMENTATIONS OF MY LETTERS, MY REVIEWS OF MECHANIC VIEWS AND THE DEALERS DOCUMENTATION. THE DEALER HAS BEEN NON-SUPPORTIVE OF FIXING ANY OF MY PROBLEMS WITHOUT PAYING A HIGH PRICE WHEN I BELIEVE THESE ARE MANUFACTURER PROBLESMS.*AK

NHTSA ID
741554
Incident
Jul 15, 2000
Suspension
Filed Nov 6, 2000

WHILE DRIVING ON THE FREEWAY AT SPEEDS OF APPROXIMETELY 70MPH AND HITTING BUMPS ON THE ROAD THE FRONT END GOES INTO A VIOLENT WOBBLE ALMOST LOST CONTROL. AFTER SLOWING DOWN IT STOPS. THIS HAS OCCURRED ~7 TIMES AND IS NOWW IN THE 4TH ROUND OF REPAIRS. DEALER DOES NOT KNOW WHAT IS CAUSING PROBLEM NOR HOW TO CHECK TO MAKE SURE IT IS FIXED.*AK

NHTSA ID
735826
Incident
Jul 5, 2000
Suspension
Filed Aug 28, 2000

GRINDING NOISE FROM REAR AXLE.

NHTSA ID
729320
ElectricalSuspensionVisibility
Filed Jul 29, 1999

WHILE DRIVING AT 65 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR END. ALSO, WATER PUMP/REAR WINDSHIELD WIPER/HEATER FAN AND STERO WERE NOT WORKING. *AK

NHTSA ID
843745
Incident
May 2, 1997
BrakesFuel systemSuspension
Filed May 1, 1998

FRONT END MISALIGNMENT/FRONT BRAKE FAILURE/GAS TANK LEAK/ FUEL GAUGE FAILURE.

NHTSA ID
535042
Incident
Apr 1, 1997
Suspension
Filed Mar 25, 1998

VEHICLE WAS LEANING TO THE LEFT SIDE WHILE IN THE GARAGE. MOVED TO LEVEL SURFACE AND THE VEHICLE STILLE DAPPERED TO BE LEANING TO THE LEFT. *AK

NHTSA ID
533289
Incident
Mar 25, 1998
Seat beltsSuspension
Filed Jan 21, 1998
Crash reported

WHILE DRIVING 60 MPH AND THE OCCUPANT WAS IN A SEATBELT EXPERIENCED A ROLLOVER ACCIDENT, IN WHICH THE SEATBELT UNLATCHED AND THE OCCUPANT WAS EJECTED OUT OF THE VEHICLE. *AK

NHTSA ID
820762
Incident
Dec 29, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .