2007 Jeep Commander 4X4 Steering Problems

VEHICLE HAS TURNED OFF MULTIPLE TIMES AT HIGHWAY SPEEDS CAUSING NEAR FATAL COLLISIONS, DASH BOARD WOULD LIGHT UP COMPLETELY AND BLINK ON AND OFF AS IF THE KEY WERE TURNED OFF AND ON. WE MAKE SURE THAT THERE IS SUFFICIENT CLEARANCE FROM THE KEY TO OUR KNEES AND WE HAVE NEVER ACCIDENTALLY HIT THE IGNITION. WE HAVE HAD THIS HAPPEN APPROX. 15-20 TIMES OVER THE LAST YEAR AND THE MOST RECENT TIME LAST WEEK WITH BOTH OUR 8 AND 9 YEAR OLDS IN THE VEHICLE ON THE HIGHWAY. WE NEED SOME HELP ON RESOLVING THIS ISSUE AND WE ARE AFRAID THAT WE WILL HAVE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. *TR

NHTSA ID

10691760

Incident

Jun 1, 2014

Mileage

75,000 mi

I RECEIVED NOTIFICATION FROM CHRYSLER AWHILE BACK THAT A DEFECT ON MY VEHICLE HAS BEEN IDENTIFIED. IT WAS A CASE OPENED IN JUNE, 2014 BY NHTSA FOR PE14017. CHRYSLER SAID NO SOLUTION HAD BEEN IDENTIFIED AT THE TIME THEY SENT THE LETTER BUT THE LOCAL DISTRIBUTOR WOULD REMEDY THE DEFECT WITHOUT CHARGE WITHIN A REASONABLE TIME. THE LOCAL DEALER HAS NOT HEARD ANYTHING FROM CHRYSLER. I DON'T KNOW WHAT "REASONABLE TIME" MEANS BUT WANTED TO ASK YOU HOW LONG YOU THINK I SHOULD NEED TO WAIT BEFORE A SOLUTION TO CORRECT THE PROBLEM WHICH CHRYSLER SAYS "MAY EXPERIENCE UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING WHICH MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS." THANK YOU. *TR

NHTSA ID

10676469

Incident

Jun 16, 2014

WHILE I WAS DRIVING THE CAR AUTOMATICALLY SHUT OFF AND WILL NOT TURN BACK ON FOR A WHILE. OTHER INCIDENTS WHERE THE IGNITION WILL NIT WORK AT ALL, THE CAR CAN BE COMPLETELY OFF AND THE BACK WINDOW WILL AUTOMATICALLY OPENED. WHILE THE CAR IS RUNNING ALL THE LIGHT BEGIN TO TURN ON AND OFF IN THE CAR. *TR

NHTSA ID

10641644

Incident

Aug 5, 2014

THIS IS THE 4TH TIME THAT THE CAR HAS SHUT OFF WHILE DRIVING AND CANNOT MOVE THE STEERING WHEEL TO PULL OVER TO THE SIDE OF THE ROAD. THE BIG RIG TRUCK BEHIND US ALMOST CRASHED INTO THE CAR DUE TO THE ENGINE SHUTTING OFF WHILE WE ARE TRAVELING WITH THE FLOW OF TRAFFIC. WITH THE ENGINE SHUTTING OFF, THE STEERING WHEEL IS LOCKED MAKING IT IMPOSSIBLE TO GET OUT OF THE WAY OF OTHER VEHICLES. THE CAR EVENTUALLY REDUCES SPEED DOWN TO A HALT. I HAVE TO PLACE THE JEEP IN PARK AND RESTART THE IGNITION. THE TRUCK DRIVER WAS YELLING PROFANITIES OUT THE WINDOW, TELLING ME TO LEARN HOW TO DRIVE AND SHOWING OBSCENE GESTURES WHILE I HAVE TWO CHILDREN IN THE CAR WITH ME. I AM SCARED TO DRIVE THIS VEHICLE BECAUSE I DO NOT KNOW WHEN IT WILL SHUT DOWN ON ME AGAIN. THE ONLY ADVICE I GET FROM CHRYSLER IS TO NOT HAVE ANY OTHER KEYS ON THE RING AND TO NOT HAVE MY KNEE HIT THE IGNITION KEY WHILE DRIVING. *TR

NHTSA ID

10633724

Incident

Sep 14, 2014

Mileage

93,274 mi

ON TWO SEPARATE OCCURRENCES SO FAR, THE JEEP HAS RANDOMLY STALLED OUT AT HIGHWAY SPEEDS IN TRAFFIC. ACCELERATOR AND STEERING LOOSE FUNCTION. OTHER TIMES IT HAS NEARLY STALLED BUT REGAINED OPERATION. CHECK ENGINE LIGHT COMES ON WITH CODE FOR LARGE VACUUM LEAK? DEALER WAS UNABLE TO FIND ANYTHING WRONG AND IS CURRENTLY EVALUATING AGAIN. VEHICLE STARTS BACK UP FINE AFTER PULLING TO SIDE OF ROAD AND REMOVING AND REINSERTING KEY. SAFETY ISSUE TO STALL AT HIGHWAY SPEEDS AND LOSE POWER STEERING! THIS DOES NOT APPEAR TO BE THE FIRST OCCURRENCE AS THERE ARE MANY OTHER COMPLAINTS AND A RECALL/INVESTIGATION WHICH NOTED IT IN 2007 VEHICLES BUT ONLY ISSUED A PCM RECALL FOR 2006 VEHICLES. *TR

NHTSA ID

10548115

Incident

Sep 27, 2013

Mileage

94,000 mi

AFTER TAKING THE JEEP COMMANDER IN TO A DEALER SHIP TO GET RECALL NHTSA CAMPAIGN NUMBER 13V175000 FIXED THE VEHICLE HAS BEEN WANTING TO TURN OFF AT RANDOM. IT HAS HAPPENED WHILE IN PARK OR EVEN DRIVING THE VEHICLE. THE 1ST TIME IT HAPPEN, I WAS ACCELERATING WHILE GETTING ON THE HIGH WAY AND I WAS GOING ABOUT 40 MPH AND THE ENGINE LOST ALL POWER AND IT WAS HARD TO STEER. IT LASTED ABOUT 4 SEC AND THEN STOPPED. THE NEXT TIME IT HAPPEN WAS GOING DOWN THE HIGH WAY ABOUT 65 MPH WITH THE CRUISE ON AND IT DID THE SAME THING AND THE LAST TIME IT DID IT THE VEHICLE WAS PARKED. EACH TIME IT HAPPENS IT ONLY LAST ABOUT 4-5 SECS. IT JUST STARTED DOING IT RIGHT AFTER THE DEALER SHIP REPROGRAMMED THE ECM TO FIX THE RECALL. *JB

NHTSA ID

10541830

Incident

Aug 30, 2013

Mileage

46,900 mi

I WAS BEGINNING TO ACCELERATE OUT OF A RIGHT TURN AND NOTICED THAT I WAS NOT PICKING UP SPEED AND THE CAR STARTED TO SHAKE. I TRIED TO SPEED UP TO THE FLOW OF TRAFFIC AND THE ACCELERATOR WAS NOT WORKING AND THE STEERING WHEEL KEPT SHAKING AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. I NOTICED THAT ALL THE GEARS ON THE DASH WERE LIT UP, FROM PARK TO DRIVE AND EVERYTHING IN BETWEEN. I DECIDED TO SHUT OFF THE ENGINE AND START IT AGAIN. THE CAR WAS FINE BUT DID IT AGAIN ON 2 SEPARATE OCCASIONS. THANK GOODNESS I WAS NOT ON THE FREEWAY AND THERE WAS NOT A LOT OF TRAFFIC. *TR

NHTSA ID

10534481

Incident

Apr 26, 2013

Mileage

75,000 mi

WHILE COMING TO A STOP, FRONT RIGHT BALL JOINT FAILED CAUSING LOWER CONTROL ARM TO PIVOT DOWNWARDS WITH WHEEL ATTACHED. VEHICLE CAME TO A STOP RESTING ON WHEEL WHICH WAS NOW FACING DOWN. *TR

NHTSA ID

10446893

Incident

Dec 19, 2011

Mileage

34,000 mi

07 JEEP COMMANDER W/ < 30K MILES, SHUTS OFF WHILE DRIVING. VARIOUS SPEEDS, VARIOUS GEARS, VARIOUS GAS LEVELS, VARIOUS TERRAINS. TRUCK HAS DONE THIS +/- 5X'S OVER THE COURSE OF THE LAST 7 MOS. NO INDICATOR LIGHT, NO WARNING. RESULTS IN COMPLETE LOSS OF POWER STEERING & POWER BRAKES REQUIRING THE NEED TO COAST IN NEUTRAL TO SAFE LOCATION AND ULTIMATELY PULLING THE EMERGENCY BRAKE TO COME TO COMPLETE STOP. TROUBLE THEN GETTING JEEP INTO PARK FOR A RESTART. JEEP HAS BEEN IN DEALER SHOP FOR EACH INSTANCE TO NO AVAIL, DEALER CANNOT SOLIDIFY PROBLEM. 1ST DIAGNOSIS WAS SHIFT MODULE; 2ND DIAGNOSIS WAS SHIFT MODULE 3RD DIAGNOSIS WAS UPGRADE TO SOFTWARE FOR SHIFT MODULE; 4TH DIAGNOSIS WAS LOW TRANSMISSION FLUID. DEALER IS EMPATHETIC, CHRYSLER IS NOT. CHRYSLER ISSUED US A CHECK FOR THE AMOUNT OF 2 LEASE PAYMENTS BUT HAS NOT REMEDIED PROBLEM. *TR

NHTSA ID

10290865

Incident

Nov 1, 2009

Mileage

27,000 mi

NEW 2007 JEEP COMMANDER WITH 2,500 MILES PURCHASED 3 MONTHS AGO, POWER STEERING WENT OUT WHILE DRIVING. JEEP IN FOR REPAIR OVER 30 DAYS AND NO SOLUTION AS TO THE CAUSE OF THE FAILURE. *TR

NHTSA ID

10218188

Incident

Jan 17, 2008

Mileage

2,500 mi

WE HAVE MAJOR LEAKS IN BOTH SIDE RAILS RIGHT ABOVE THE DASH BOARD. WE NOTICED THE LEAKS A COUPLE OF DAYS AFTER OUR CAR WAS DELIVERED. IT RAINS A LOT IN ALASKA, SO BASICALLY OUR CAR LEAKS ABOUT EVERYDAY! WE HAD TAKEN OUR VEHICLE INTO TWO DIFFERENT DEALERS AND ONE DEALER SAID HE COULD NOT FIND WHERE THE LEAK IS COMING FROM AND THE OTHER DEALER SAID TO BRING IT BACK IN THE SUMMER BECAUSE IT IS FROZEN OUTSIDE, SINCE WE TOOK THE VEHICLE IN AROUND OCTOBER! I CAN'T BELIEVE A CAR THAT IS BRAND NEW HAS LEAKS! I AM GLAD TO SEE THAT ANOTHER PERSON HAS COMPLAINED ABOUT THE SIDE RAIL LEAKS, I THOUGHT IT WAS JUST MY CAR! MAYBE IT SHOULD BE RECALLED. I HAVE OTHER COMPLAINTS ABOUT THE VEHICLE REGARDING THE STEERING WHEEL, WHICH I HAVE ALREADY COMPLAINED ABOUT. BUT, MY CAR HAS BEEN AT THE DEALER FOR TWO WEEKS NOW AND THEY STILL CAN'T FIGURE OUT THE PROBLEM. THEY FIRST TOLD ME IT WAS THE STEERING WHEEL PUMP. NOW THEY ARE TELLING ME IT'S THE STEERING WHEEL RACK. *TR

NHTSA ID

10213137

Incident

Oct 1, 2007

Mileage

60 mi

WE WERE ON OUR WAY OUT AND ON THE ROAD AND THE STEERING WHEEL DID NOT WANT TO MOVE. IT DID NOT WANT TO TURN RIGHT OR LEFT. IT WOULD JUST GO STRAIGHT. WE ACTUALLY ALMOST LANDED IN THE DITCH AS WELL AS ALMOST HITTING A TRUCK. THIS IS A MAJOR SAFETY DEFECT. OUR JEEP COMMANDER IS BRAND NEW AND ONLY HAS 700 OR SO MILES ON IT. WE HAD PURCHASED IT LESS THAN 3 MONTHS AGO. SO, OUR VEHICLE HAS BEEN OUT OF COMMISSION SINCE DEC. 2ND, 2007. I DID CALL OUR DEALER FROM WHICH WE PURCHASED IT FROM, SINCE THEY ARE LOCATED IN WA AND WE LIVE IN AK. THEY ARE AWARE OF THE SITUATION. I ALSO CALLED THE JEEP CORPORATION AND THEY ARE AWARE AS WELL. I DID CALL OUR LOCAL JEEP DEALER AND SCHEDULED AN APPT. THEIR EARLIEST APPT IS DEC. 17TH, 2007. THIS INCIDENT COULD HAVE COST US OUR LIVES. *TR

NHTSA ID

10211115

Incident

Dec 2, 2007

Mileage

10 mi