Transmission
Filed Apr 19, 2011
I OWN A 2007 JEEP COMMANDER 4 X 4 3.7L. AFTER HAVING SOME ISSUES WITH, WHAT I THOUGHT WAS THE TRANSMISSION SLIPPING, I CHECKED AND ADDED TRANS. FLUID AND HAD BOTH TRANS LINES REPLACED DUE TO LEAKING. EVERYTHING SEEMED TO BE OK FOR A COUPLE WEEKS, UNTIL I WAS DRIVING TO WORK AND NOT ONLY WAS THERE A DELAY WHEN I WOULD TRY TO ACCELERATE, THE SERVICE PARKING ASSIST SYSTEM MESSAGE APPEARED A COUPLE TIMES, ALONG WITH THE CHECK ENGINE LIGHT. THE VEHICLE WOULD NOT ACCELERATE OVER 30 MILES PER HOUR AND THE RPMS WOULD RUN ABOVE 2 ON THE DASH. I PARKED, TURNED THE ENGINE OFF, HOPING IT WOULD RESET THE SYSTEM, BUT IT STILL CONTINUED TO REPEAT THE SAME THINGS WHEN I TURNED EVERYTHING BACK ON AGAIN. THIS WENT ON FOR ABOUT 10 MINUTES. THEN AFTER 10 MINUTES PASSED, I WAS STOPPED AT A LIGHT AND WHEN I WENT TO ACCELERATE FROM THE STOP, ONCE THE LIGHT TURNED, THE VEHICLE FELT AS IF IT WAS GOING TO STALL. I STARTED RESEARCHING THE SYMPTOMS THAT I WAS HAVING AND IT SEEMS TO BE RECURRING IN MANY 2007 JEEP COMMANDERS. MOST OF THE COMPLAINTS THAT I READ ABOUT, STATE THAT THE DEALER TOLD THEM THE EITHER THE AUTOMATIC TRANSMISSION CONTROL MODULE OR THE ELECTRONIC SHIFT MODULE WAS FAULTY. PLEASE LOOK INTO THIS ISSUE FURTHER. MY JEEP IS ONLY 4 YEARS OLD AND ONLY HAS 50K MILES ON IT AND FOR A SERIOUS PROBLEM LIKE THIS TO BE GOING ON WITH SO FEW MILES, THIS JUST DOESN'T SEEM RIGHT. *TR
- NHTSA ID
- 10396782
- Incident
- Apr 19, 2011
- Mileage
- 50,000 mi
Transmission
Filed Mar 23, 2011
SERVICE PARK ASSIST SYSTEM WOULD COME UP AND P R N D WOULD LIGHT UP, THEN JEEP WOULD NOT ACCELERATE UNTIL I PUT IT IN NEUTRAL OR PARK AND THEN BACK INTO DRIVE. A COUPLE OF TIMES WHEN IT WOULD NOT ACCELERATE IT HAD COMPLETELY STALLED OUT FOR NO REASON. CHECK ENGINE LIGHT COMES ON INTERMITENTLY DURING THIS TIME. ALSO, MANUAL SHIFT BEVEL STOPPED WORKING ABOUT 4 MONTHS AFTER GETTING THE VEHICLE (STILL COVERED BY WARRANTY) AND WAS REPLACED, STOPPED WORKING ABOUT 5 MONTHS AFTER THAT AND WAS REPLACED WITH THE WARRANTY BUT THEN STOPPED WORKING AGAIN ABOUT 3 MONTHS LATER AND IS NOT COVERED BY THE WARRANTY ANY LONGER. ABOUT 1 MONTH AGO HEARD A LOUD NOISE AS I WAS GOING FROM REVERSE TO DRIVE AND NOW EVERYTIME IT SHIFTS FROM FIRST TO SECOND OR SECOND TO FIRST IT SHIFTS VERY HARD. *TR
- NHTSA ID
- 10392612
- Incident
- Apr 13, 2010
Transmission
Filed Jan 2, 2011
SERVICE PARK ASSIST LIGHT CAME ON AND ALL POWER WAS LOST. CODE SHOWS A TRANSMISSION CONTROL MODULE IT APPEARS TO BE A COMMON PROBLEM ON THE JEEP COMMANDER. SAFETY ISSUE WHEN YOUR TRAVELING AT 65MPH AND YOUR POWER FAILS. *TR
- NHTSA ID
- 10373732
- Incident
- Dec 17, 2010
- Mileage
- 31,000 mi
Transmission
Filed Dec 30, 2010
AT INTERMITTENT TIMES THE VEHICLE WOULD DELAY UPON PRESSING THE ACCELERATOR AND NOT SHIFT PROPERLY. IT WAS TAKEN TO BE SERVICED AFTER THE TRANSMISSION REVERTED TO "SAFE MODE" WHILE DRIVING. DEALER RESET THE SYSTEM. ACCELERATION AND SHIFTING PROBLEMS CONTINUED UNTIL "CHECK ENGINE" LIGHT ILLUMINATED TOGETHER WITH THE "SERVICE PARKING ASSIST SYSTEM" MESSAGE. WERE INFORMED BY THE DEALER THAT THE AUTOMATIC TRANSMISSION CONTROL MODULE WAS FAULTY AND WOULD NEED TO BE REPLACED. DEALER ALSO INFORMED US THAT THE PART HAD BEEN PREVIOUSLY REPLACED BY AN AUTHORIZED JEEP SERVICE CENTER PRIOR TO US PURCHASING THE VEHICLE. *TR
- NHTSA ID
- 10373527
- Incident
- Jul 20, 2010
- Mileage
- 29,000 mi
BrakesSeat beltsSuspension+2 more
Filed Dec 30, 2010
WE HAVE A 2007 JEEP/COMMANDER SPORT THATS REALLY SOMEWHAT A PROBLE SINCE WE BOUGHT IT (USED) AND ITS BEEN A PROBLEM SINCE GETTING IT. IT HAS A SERIOUS PROBLEM WITH LURCHING FORWARD WHILE IN PARK/DRIVE AND WHILE YOU'RE PRESSING THE BRAKES AT A STOP. IT DID IT AT THE DEALERSHIP AS WELL THEY DID NOTHING ABOUT IT. WE'VE REPLACED INNER PARTS TO THE TRANSMISSION THAT CHRYSLER REFUSED TO COVER UNDER THE WARRANTY. WE'VE HAD SOME TYPE OF MODULE REPLACED A COUPLE OF TIMES BECAUSE THE TRUCK STARTED RUNNING ROUGH( CHRYSLER COVERED THAT) EACH TIME IT HAPPENED. THERES SO MUCH WE CAAN COMPLAIN ABOUT THIS TRUCK AND CHRYSLER DOESNT WNAT TO COVER NON OF THE MAJOR THINGS. THERE'S DEFINITELY /ALWAYS HAS BEEN AN ENGINE PROBLEM. *TR
- NHTSA ID
- 10373526
- Incident
- Sep 25, 2010
- Mileage
- 45,000 mi
EngineTransmission
Filed Dec 11, 2010
I HAVE A 2007 JEEP COMMANDER. NOT THE LIMITED EDITION. IN THE 4 MONTHS THAT I HAVE OWNED IT, IT HAS STALLED WHILE DRIVING 3 TIMES RESULTING IN A NEW ESM, SUDDENLY LUNGED FORWARD, ON ITS OWN, WHILE STOPPED IN TRAFFIC, AND NOW STRANDED OUR FAMILY TWICE WITH NOT STARTING. THE FIRST TWO PROBLEMS ARE A SAFETY ISSUE AND SHOULD BE LOOKED INTO AND RECALLED IMMEDIATELY. STALLING WHILE DRIVING IS BEYOND DANGEROUS! WITH THE SUDDENLY ACCELERATING ON ITS OWN WHILE I WAS STOPPED IN TRAFFIC, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, SOMEONE COULD HAVE BEEN HURT. MY AUTISTIC SON WAS IN THE CAR WITH ME ON THAT OCCASION AND ON THE STALLING OCCASIONS, ALL 4 OF MY KIDS WERE IN THE VEHICLE. I HAVE LOST ALL CONFIDENCE IN MOPAR PRODUCTS AND JEEP NEEDS TO RECALL THESE HUNKS OF JUNK BEFORE SOMEONE, OR AN ENTIRE FAMILY, GETS HURT OR KILLED. PLEASE MAKE JEEP FIX THESE PROBLEMS IMMEDIATELY TO AVOID DISASTER LIKE TOYOTA HAS FACED. *TR
- NHTSA ID
- 10369998
- Incident
- Sep 24, 2010
Transmission
Filed Sep 20, 2010
2007 JEEP COMMANDER: AFTER STARTING THE VEHICLE AND PUT INTO GEAR; GEAR ENGAGEMENT IS DELAYED. REACTION IS TO PUSH THE GAS PEDAL TO ACCELERATE. WITH THE COMBINATION OF DELAYED THE ENGAGEMENT AND ACCELERATION, THE VEHICLE COULD SURGE FORWARD OR BACKWARD BEFORE THE BRAKE CAN BE APPLIED AND CAUSE AN ACCIDENT. CHRYSLER TSB'S 21-012-07, 21-007-06, 21-015-05 & 21-016-05. *TR
- NHTSA ID
- 10356685
- Incident
- Jun 1, 2007
- Mileage
- 500 mi
Transmission
Filed Sep 20, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH SYSTEM WAS REPLACED. THE FAILURE RECURRED AND PERSISTED FOR APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES FOR THE FAILURE WHERE THE STARTER WAS REPLACED TWICE. THE FAILURE PERSISTED AND THE DEALER WAS NO LONGER ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 47,400.
- NHTSA ID
- 10356554
- Incident
- Mar 14, 2009
- Mileage
- 28,000 mi
Transmission
Filed Aug 29, 2010
ENGINE STALL AT RANDOM TIMES, WEATHER CONDITIONS AND DRIVING SPEEDS THE ENGINE STOPS ACCELERATING BUT DOES NOT TURN OFF. ITS AS IF THE CAR IS IN NEUTRAL GEAR WHEN IT IS IN DRIVE. THE LIGHTS AROUND THE LED GEAR DISPLAY FLASH IN UNISON AFTER 4 15 SECONDS THE CAR ACCELERATES AGAIN. THE ENGINE LIGHT WILL TURN ON FOR A DAY OR A MINUTE AND THEN SHUT OFF. THE ISSUE HAS OCCURRED ON SEVERAL OCCASIONS OVER THE LAST YEAR THE LATEST IS LISTED BELOW. THE JEEP DEALER CANNOT FIND ANY PROBLEM. *TR
- NHTSA ID
- 10352591
- Incident
- Aug 29, 2010
- Mileage
- 66,000 mi
Driver assistanceTransmission
Filed Aug 2, 2010
2007 JEEP COMMANDER, 92,000 MILES, STALLS WHILE DRIVING WITHOUT ANY WARNING. I WAS ABLE TO GUIDE VEHICLE TO SIDE OF THE ROAD AND RE-START THE ENGINE. THIS STALLING PROBLEM HAS OCCURRED ON ABOUT TEN OCCASIONS NOW, ONCE WITH MY KIDS ON BOARD, A SCARY SITUATION TO SAY THE LEAST. SOMETIMES BEFORE THE PROBLEM STARTS THE PARK ASSIST WILL TURN ITSELF OFF AND THEN THE CHECK ENGINE LIGHT WILL COME ON. WE HAVE TRIED SEVERAL TIMES TO GET AN ERROR CODE FROM THE COMPUTER SYSTEM BY TURNING THE KEY 3 TIMES IN A ROW BUT IT NEVER RETURNS A CODE. SOMETIMES THE CHECK ENGINE LIGHT WILL STAY ON FOR A COUPLE OF DAYS BUT EVENTUALLY GOES OUT AND THE JEEP WILL RUN FINE UNTIL IT HAPPENS AGAIN. THE LAST TIME THIS OCCURRED THE ABILITY TO SHIFT THE GEARS FROM 1 TO 4 WAS INOPERABLE AND WHEN YOU PRESSED THE GEAR SHIFT RIGHT OR LEFT IT REMAINED IN DRIVE. I HAVE CALLED SEVERAL DEALERSHIPS AND HAVE BEEN ADVISED THAT THEY HAVEN'T HEARD ANYTHING OF THIS PROBLEM AND THEY WANT ME TO PAY TO HAVE A DIAGNOSTIC RAN BUT CAN'T CONFIRM WHAT THE PROBLEM IS. *TR
- NHTSA ID
- 10346834
- Incident
- Jan 31, 2010
- Mileage
- 80,000 mi
Transmission
Filed Jul 27, 2010
JEEP COMMANDER 2007 STALLING WHILE DRIVING FROM A RANGE OF 15 MPH TO 55 MPH. THE STALLING HAS OCCURRED 4 TIMES AND THE BRAKES, STEERING WHEEL LOCK UP. *TR
- NHTSA ID
- 10345651
- Incident
- Jul 25, 2010
- Mileage
- 63,000 mi
Transmission
Filed Jun 25, 2010
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE AT APPROXIMATELY 70MPH, THE VEHICLE MADE AN ABNORMAL CLUNK NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT COASTED TO EMERGENCY LANE AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE PARKING ASSIST WARNING THEN ILLUMINATED ON THE WARNING PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. ONE WEEK LATER WHILE ACCELERATING FROM A COMPLETE STOP, THE FAILURE RECURRED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THERE WAS A PREVIOUS INVESTIGATION FOR THE FAILURE HOWEVER; A RECALL DID NOT ORIGINATE FROM THE INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 38,200. THE VIN WAS UNAVAILABLE.
- NHTSA ID
- 10339974
- Incident
- Jun 10, 2010
- Mileage
- 38,000 mi
Transmission
Filed Apr 15, 2010
2007 JEEP COMMANDER 4X4 LIMITED HEMI ENGINE STALLS OVER AND OVER AGAIN. DEALERSHIP TOOK 1 WEEK TO FIX, THEY REPLACED THE COMPUTER, GOT IT BACK AND IT CONTINUES TO HAVE THE SAME PROBLEM, DID NOT EVEN GO A DAY WITHOUT THE PROBLEM RESURFACING. THEY CURRENTLY HAVE THE VEHICLE AND ARE TRYING TO FIX FOR A SECOND TIME. *TR
- NHTSA ID
- 10325821
- Incident
- Apr 15, 2010
- Mileage
- 58,230 mi
Transmission
Filed Apr 7, 2010
WE BOUGHT A 2007 JEEP COMMANDER V6 IN JULY/AUGUST OF '08 AND HAVE CONSTANTLY HAD PROBLEMS WITH THE ESM (ELECTRONIC SHIFT MODULE) DURING THE FIRST FEW VISITS THEY STATED THAT "PROBLEM COULD NOT BE DUPLICATED" AND THEY WOULD FLASH THE VEHICLES COMPUTER AND IT WOULD RUN FOR AWHILE THEN FINALLY THE CHECK ENGINE LIGHT CAME ON AND GOT THE VEHICLE IN AND FOUND IT WAS THE ESM WHICH WAS FINALLY REPLACED IN APR '09 AFTER NUMEROUS ATTEMPTS TO HAVE THEM FIX. SINCE IT WAS STILL UNDER THE 3YR/36K WARRANTY IT WAS AT NO COST. NOW IT HAS GONE OUT AGAIN LESS THAN A YEAR LATER AND OUR WARRANTY HAS EXPIRED AND JEEP STATES THAT THEIR PART WARRANTY (WHICH SHOULD BE 12MO/12K) EXPIRED ALONG WITH THE FACTORY WARRANTY AND WE ARE OUT OF LUCK. THE PART WAS REPLACED AS A "GOODWILL" GESTURE WHICH WAS TOLD TO ME BY A CUSTOMER SERVICE AGENT AND DOES NOT HAVE ANY PART WARRANTY. AS I WAS INVESTIGATING WHETHER OR NOT IT WAS A COMMON PROBLEM I NOTICED THAT THE V8 MODELS OF THE COMMANDER HAD A RECALL FOR THE AUTO TRANSMISSIONS BUT THE V6 DOES NOT. IT WAS QUITE SCARY DRIVING DOWN THE INTERSTATE AT 70 THEN SUDDENLY LOSING POWER AND POWER STEERING ESPECIALLY WITH MY 2YR OLD AND 8YR OLD IN THE SUV. THE VEHICLE WOULD GO INTO "LIMP" MODE AND WOULDN'T SHIFT OUT OF 3RD GEAR AND GO FASTER THAN 25MPH, RPMS WOULDN'T RAISE PAST 3K, AND IT WOULD SHIFT HARD INTO GEAR. THE FACT THAT JEEP WILL NOT WARRANTY THAT PART AND ALL THE OTHER PROBLEMS I'VE READ FROM OTHER PEOPLE ON FORUMS, COMPLAINTS,ETC. ABOUT THIS SHOULD WARRANT A INVESTIGATION INTO THIS MATTER. *TR
- NHTSA ID
- 10324303
- Incident
- Apr 21, 2009
- Mileage
- 30,000 mi
Transmission
Filed Mar 22, 2010
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AND CONTINUED IN NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS TO RESET THE ELECTRONIC SENSORS. RECENTLY, THE DEALER STATED THAT THE ELECTRONIC SHIFT MODULE REQUIRED REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000.
- NHTSA ID
- 10321357
- Incident
- Feb 2, 2008
- Mileage
- 25,000 mi
Transmission
Filed Mar 8, 2010
2007 JEEP COMMANDER FAILING ELECTRONIC SHIFT MODULE. THIS VEHICLE WILL SHIFT OUT OF GEAR AT ANY TIME WITHOUT WARNING. OTHER SYMPTOMS INCLUDE PARKING ASSIST FAILURE MESSAGE ON THE DASH AND ALL GEARS PRND SHOW ACTIVE AT THE SAME TIME ON THE DISPLAY. I CONTACTED JEEP AND WARNED THEM ABOUT THIS BUT THEY WILL NOT INITIATE A RECALL UNTIL FORCED TO DO SO BY THE NHTSA. *TR
- NHTSA ID
- 10317734
- Incident
- Feb 20, 2010
- Mileage
- 50,000 mi
Transmission
Filed Feb 26, 2010
MY 2007 JEEP COMMANDER 3.7L 6 CYL. 4X4 NEARLY COMES TO A STALL WHEN IDLING OR COMING TO A STOP. RECENTLY, AT IDLE, IT ACTUALLY STALLS OUT. I TOOK THIS TO THE DEALER AND THEY SAID NOTHING WAS WRONG. I AM NOW TAKING IT IN TO ANOTHER DEALER FOR MORE TESTING. *TR
- NHTSA ID
- 10314605
- Incident
- Feb 26, 2010
- Mileage
- 51,000 mi
Transmission
Filed Jul 21, 2009
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING AND LOSE TOTAL POWER WHILE IN TRANSIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THEY COULD NOT REPAIR WHAT THEY COULD NOT SEE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY STILL COULD NOT DUPLICATE THE FAILURE. THE THIRD TIME THE FAILURE OCCURRED, THE DEALER REPLACED THE TRANSMISSION SOFTWARE AS WELL AS THE TRANSMISSION MODULE. THE DEALER STATED THAT THE FAILURE WOULD NOT RECUR; HOWEVER, IT CONTINUED. THE CONTACT STATED THAT THE FAILURE WAS WORSE AFTER THE THIRD REPAIR BECAUSE THE VEHICLE BEGAN TO JERK VIOLENTLY. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 52,000.
- NHTSA ID
- 10277650
- Incident
- Jul 1, 2009
- Mileage
- 52,000 mi
Tires & wheelsTransmission
Filed May 2, 2009
ENGINE FAILURE/STALL/LOSS OF POWER ON 2007 JEEP COMMANDER. HAS HAPPENED ABOUT 6 TIMES NOW. SOMETIMES AT LOW SPEEDS...SOMETIMES ON THE FREEWAY. STARTED HAPPENING AROUND 15,000 MILES. DEALER TRIED TO REPLICATE IT. THEY SAID THEY COULD NOT. SO THEY HAVE DONE NOTHING TO FIX IT. I HAVE TOLD THEM ABOUT IT 3 TIMES. NOW IT HAS HAPPENED AGAIN AT 39,000 MILES AND ON THE FREEWAY. I LOST CONTROL AND IT BECAME AN EXTREMELY DANGEROUS SITUATION AS I TRIED TO COAST OVER TO THE EMERGENCY SHOULDER. TEMPORARY BRAKE POWER LOST AND NO RESPONSE TO THE ATTEMPTS TO START IT IN NEUTRAL. PLEASE HELP! STARTED IN 2007 AND CONTINUES TO HAPPEN IN 2009. I HAVE NOT BEEN NOTIFIED OF ANY RECALLS OR TSBS. I OWN THE VEHICLE. *TR
- NHTSA ID
- 10267536
- Incident
- Jun 1, 2007
- Mileage
- 15,000 mi
ElectricalInterior & seatsExterior lighting+1 more
Filed Aug 1, 2007
I PURCHASED A 2007 JEEP COMMANDER IN OCTOBER OF 2006. AT ABOUT 2,000 MILES, I EXPERIENCED AN ELECTRICAL FAILURE THAT CAUSED MANY GAUGES TO COME ON OR GO OFF. I DID LOSE MY HEADLIGHTS & THE TRANSMISSION DOWNSHIFTED. I PULLED OVER, POWERED OFF THE VEHICLE & RESTARTED. THE VEHICLE HAS DONE THIS SAME OR SIMILAR PROBLEM 4 TIMES NOW. I'VE FILED THE LEMON LAW IN INDIANA, BUT IT WAS DENIED. THE LAST TIME I EXPERIENCED THE ELECTRICAL FAULT, MY SEAT STARTING MOVING FORWARD FOR A FEW SECONDS WHILE I WAS DRIVING THE CAR. THE VEHICLE HAS REGISTERED FAULT CODES EVERY TIME THAT I SAVED. EACH TIME, THE DEALER CAN NOT DUPLICATE & PERFORMS COMPUTER FLASH UPDATES IN HOPES OF CORRECTING PROBLEM. IN MY OPINION, THE VEHICLE IS DANGEROUS TO OPERATE. *TR
- NHTSA ID
- 10198152
- Incident
- Dec 15, 2006
- Mileage
- 2,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.