Other / unspecifiedSuspension
Filed Mar 13, 2018
REAR CROSS BAR AXLE IS DEFECTIVE. THE WHEEL SUSPENSION IS DETERIATED TO THE POINT THAT THE WHEELS PROTRUDE OUWARD FROM THE VEHICLE CAUSING EXTREME WEAR ON THE INSIDE PART OF THE REAR TIRES TO THE POINT OF WIRES ON RADIAL TIRES ARE EXPOSED. THE OUTSIDE PART OF THE TIRES SHOW MINIMUM WEAR. MECHANICS SAY THIS CROSS BAR AXLE IS POOR QUALITY STEEL OR STEEL THAT WASN'T CURED AND FINISHED PROPERLY. THE CROSS BAR AXLE IS LITERALLY ERODING WITH HOLES OCCURRING RIGHT THROUGH THE AXLE ITSELF. FEAR IS THE CAR IS BECOMING TOO DANGEROUS TO DRIVE WITHOUT FEAR THAT UPON HITTING A BUMP THE REAR WHEELS WILL SPREAD APART AND THE CAR FALL TO THE GROUND.
- NHTSA ID
- 11079006
- Incident
- Oct 10, 2017
Other / unspecifiedSuspension
Filed Feb 29, 2016
I HAVE REPLACED THE FRONT AND BACK SUSPENSION. I BOUGHT THIS USED, AND I THINK I WAS NOT GIVEN THE PROPER INFORMATION REGARDING THE CAR.
- NHTSA ID
- 10839091
- Incident
- Feb 26, 2016
- Mileage
- 112,000 mi
Body & structureOther / unspecifiedSuspension
Filed Jul 29, 2015
I DROVE FOR SEVERAL HOURS WHEN MY CAR STARTED SLIDING TO THE SIDE. I STOPPED TO CHECK AND BOTH MY BACK TIRES WERE ANGLED INWARD AND COMPLETELY RUINED. I TOOK THE CAR TO A MECHANIC FOR ALIGNMENT, BUT HE COULD NOT MOVE THE PARTS DUE TO AN EXCESSIVE AMOUNT OF RUST. HE MENTIONED THAT THE WHOLE SUBFRAME AND ARMS HAD HEAVY CORROSION AND WHOLE AND THE PIECES COULD BREAK ANYTIME SOON AND I SHOULD NOT BE DRIVING THE CAR. AN EXTENDED WARRANTY IS APPLICABLE TO THE K FRAME FOR THE MODEL OF MY CAR BUT JEEP WILL NOT HONOR THE WARRANTY ON MY PARTICULAR VEHICLE. I HAVEN'T DROVE THE CAR SINCE.
- NHTSA ID
- 10744629
- Incident
- May 31, 2015
- Mileage
- 72,000 mi
Other / unspecified
Filed Jun 12, 2015
APPROXIMATELY 9 MONTHS AGO THE HORN ON MY 2007 JEEP COMPASS BEGAN SOUNDING AT RANDOM. IT WAS DISCONNECTED AND IN 2014 IT WAS TAKEN TO THE JEEP DEALERSHIP (ATLANTIC AUTO GROUP, NORTHFIELD NJ). I WAS TOLD IT WAS THE HORN PAD AND THEY WOULD ORDER THE PART. A FEW DAYS LATER I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE IN AT THE END OF JANUARY. FROM THERE I WAS CONTINUOUSLY TOLD IT WAS ON BACK ORDER UNTIL NOW JUNE 12TH 2015 WHEN I WAS TOLD THERE ARE OVER 30,000 ON BACK ORDER AND ESTIMATED SHIP TIME IN AUGUST 23RD 2015 (AS PER ATLANTIC AUTO). NEEDLESS TO SAY I CONTACTED CHRYSLER WHO TOLD ME THEY ARE SWITCHING MANUFACTURERS AND DO NOT HAVE ANY TIMELINE AS TO WHEN THIS PART WILL BE IN. I CURRENTLY STILL DO NOT HAVE A HORN AND HAVE BEEN OFFERED NO HELP IN THE MATTER OTHER THAN LOOKING IN A SALVAGE YARD FOR ANOTHER ONE. I DRIVE AROUND WITH 2 YOUNG CHILDREN IN MY CAR EVERYDAY AND I AM EXTREMELY CONCERNED ABOUT HOW THIS SITUATION IS BEING HANDLED ESPECIALLY SINCE IT SEEMS I AM NOT THE ONLY ONE (30,000 ON BACK ORDER) !!
- NHTSA ID
- 10724939
- Incident
- Dec 1, 2014
- Mileage
- 115,000 mi
Other / unspecifiedSteeringSuspension
Filed May 29, 2013
THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR
- NHTSA ID
- 10514120
- Incident
- May 29, 2013
- Mileage
- 117,607 mi
Other / unspecifiedSuspension
Filed Jan 3, 2013
ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR
- NHTSA ID
- 10490968
- Incident
- Jan 3, 2013
- Mileage
- 27,450 mi
Other / unspecifiedSteering
Filed Oct 19, 2010
2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR
- NHTSA ID
- 10361305
- Incident
- Oct 18, 2010
- Mileage
- 128,000 mi
Driver assistanceOther / unspecified
Filed Feb 25, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).VEHICLE PURCHASED IN FLORIDA. MINIMAL DRIVING.. NO ISSUES. ONCE RECALL ANNOUNCED ST PETE JEEP SAID THEY HAD RESOLVED THE ISSUE. HOWEVER THE DEALERSHIP HAS A LOCAL REPUTATION OF SAYING THE WORK WAS COMPLETED WHEN IT HAD NOT. NOW I HAVE MOVED TO MINNESOTA AND THE BRAKES ARE TIGHTENING. THE BAS AND SLIPPERY SIGNAL IS ON AND OFF. AND THE ENGINE SYMBOL IS CONSISTENT ON THE DASHBOARD. I FEEL UNSAFE IN MY VEHICLE AND I FEEL THE ISSUES ARE RELATED. THE VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER [XXX] THEY ARE CHARGING ME $140 TO REVIEW THE VEHICLE. I JUST RECEIVED PART TIME WORK AND UNABLE TO DRIVE THE POSSIBLY UNSAFE VEHICLE. PLEASE ASSISTING TO MAKE SURE THE DEALERSHIP FOLLOWS PROCEDURE. I [XXX] NHTSA CAMPAIGN ID NUMBER : 06V493 MANUFACTURE DATES: SEPTEMBER - DECEMBER 2006 POTENTIAL NUMBER OF UNITS AFFECTED : 50,665 JEEP COMPASS SUMMARY ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING. REMEDY: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES: DAIMLERCHRYSLER RECALL NO. F50 CUSTOMERS MAY CONTACT CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. *TR
- NHTSA ID
- 10314057
- Incident
- Dec 24, 2009
- Mileage
- 46,000 mi
Other / unspecifiedSuspensionTires & wheels
Filed Nov 4, 2009
I WENT IN TO GET MY OIL CHANGED AND MY TIRES ROTATED AND WAS TOLD MY CAR IS UNSAFE TO DRIVE AND HERE IS WHAT THEY PUT ON MY INVOICE (VERBATIM) "NEEDS BOTH LOWER CONTROL ARMS PASSENGER SIDE FRONT HAS A REALLY BAD BALL JOINT AND LEFT OUTER TIE ROD END IS BAD ALSO PRICE TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH LOWER BALL JOINTS $1083 PLUS TAX AND THAT INCLUDES THE ALIGNMENT!!!!!!!!! VEHICLE IS UNSAFE TO DRIVE WITH BALL JOINT IS THIS CONDITION!!!!!!!!!" (LITERALLY WITH ALL THE EXCLAMATION MARKS.) I TOOK THE CAR SOMEWHERE ELSE TO GET REPAIRED (FOR HALF THE COST) HOWEVER I BELIEVE THIS IS A PART FAILURE AS I HAVE LESS THAN 50K MILES. *TR
- NHTSA ID
- 10290921
- Incident
- Apr 13, 2009
- Mileage
- 49,500 mi
Other / unspecifiedSeat beltsTires & wheels+1 more
Filed Oct 11, 2009
I HAVE A 2007 JEEP COMPASS. AND FOR THE PAST YEAR I HAVE HAD SEVERAL ISSUES WITH THE VEHICLE STALLING WHEN I AM DECELERATING OR STALLING WHEN AT A COMPLETE STOP. SOME TIMES THE VEHICLE JERKS SO BAD THAT MY SEAT BELT LOCKS UP. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THAT THE TECH'S ARE UNFAMILIAR WITH THE NEW TRANSMISSION IN THIS VEHICLE. I ALSO HAVE PROBLEMS WITH THE DRIVER SIDE SEATBELT IT CLICKS WHEN I PUT IT ON BUT THEN ALL OF A SUDDEN IT WILL COME RIGHT OFF. I HAD A SCREW STUCK IN MY FRONT TIRE TODAY AND COULD NOT GET THE FRONT TIRE OFF WHEN WE FINALLY GOT IT OFF WE FIGURED OUT WHY IT WOULD NOT COME OFF THERE IS RUST. I AM VERY UNHAPPY WITH THE PROBLEMS AND SCARED THAT THE VEHICLE WILL STALL WHEN I AM ON A MAJOR HIGHWAY. *TR
- NHTSA ID
- 10287035
- Incident
- Oct 11, 2009
- Mileage
- 15,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.