2007 Jeep Compass Suspension Problems

The frame Infront where the motor and steering attach rotted completely threw, separated at the weld. It is a safety hazard where steering is affected. The dash lights for the traction, abs, and even the cruise control are on and those items are no longer functional. This car was purchased in 2017, Holiday automotive in Fondulac, Wi with this condition apparent. The mechanic who changed my oil reported it to me in the spring of 2018. And as of this spring the car is undrivable as it is broken. If this were to break while someone were driving it, an accident would happen.

NHTSA ID

11495259

Incident

Apr 14, 2022

Unknown

NHTSA ID

11472296

Incident

Mar 21, 2022

The contact owns a 2007 Jeep Compass. The contact stated while driving at an undisclosed speed, an abnormal clanking sound was coming from the rear of the vehicle. The contact drove the vehicle to an independent mechanic who inspected the vehicle but could not determine the cause of the failure. The vehicle was taken to another independent mechanic who diagnosed the vehicle and determined that the rear strut assembly was damaged and needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. The VIN was not available.

NHTSA ID

11446010

Incident

Nov 2, 2021

Mileage

95,000 mi

While driving about 40mph the car violently changed lanes with no warning. Luckily no cars were near and i was able to bring the car back under control. I have experienced loose steering before but never to this extreme. I am scared to drive car fearing for safety of myself and passengers. I have read up about these cars and all the problems they have of which I have experienced quite a few myself. I was told the car needed extensive repair to the front end and that there was extensive corrosion to many parts on the under carriage.

NHTSA ID

11426403

Incident

Jul 23, 2021

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 3 MPH, THE FRONT SUB FRAME RUSTED AND FRACTURED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO FORREST AUTO REPAIR (600 MAIN ST, WILMINGTON, MA 01887, (978) 658-8171) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

NHTSA ID

11404889

Incident

Dec 9, 2020

Mileage

152,000 mi

MY 2007 JEEP COMPASS WAS JUST SITTING IN THE YARD NOT BEING DRIVEN WAS NOT HOT AND IT JUST CAUGHT ON FIRE BY ITSELF THE FIRE DEPARTMENT HAD TO COME AND ASSIST WITH PUT IN THE FIRE OUT THE FIRE CHIEF STATED FROM HIS INVESTIGATION THAT IT WAS ELECTRICAL PROBLEM FROM THE LIGHTS AND AS I SAID THE VEHICLE WAS NOT BEING OPERATED AND THE LIGHTS WAS NOT ON

NHTSA ID

11388488

Incident

Oct 20, 2020

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED WITHOUT WARNING. THE CONTACT NOTICED THE FRONT AND REAR CROSS MEMBERS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CROSS MEMBER WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANDERSON CHRYSLER DODGE JEEP RAM (5711 E STATE ST, ROCKFORD, IL 61108, (815) 229-2000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.

NHTSA ID

11384052

Incident

May 1, 2019

Mileage

137,000 mi

THE HOLE FRAME IS RUSTED AND BROKE UP FRONT. BALL JOINTS ARE POPPING AND NOT BAD. THE SWAY BARS ARE POPPING AND NOT BAD. READING BRAKES BUT ARE GOOD. BUT ALL IN ALL FRAME BAD RUSTED OUT AND BUSTED.

NHTSA ID

11352013

Incident

Aug 29, 2020

Mileage

130,000 mi

PURCHASED A 2007 JEEP COMPASS 2ND HAND AND FOUND REAR SUBFRAME AND SUSPENSION PARTS IS SEVERELY RUSTED . THE VEHICLE CLUNKS AND HOPPS WITH EVERY BUMP IN THE ROAD. IF YOU RUN OVER THE REFLECTORS WHILE CHANGING LANES VEHICLE WILL ABRUPTLY JERK IN THE DIRECTION YOU ARE GOING. TOOK IT TO JEEP THERE WAS A RECALL FOR THIS PROBLEM THAT EXPIRED IN 2017 I DON'T THINK THERE SHOULD BE AN EXPIRATION DATE FOR A SAFETY HAZARD THAT THOUSANDS OF JEEPS AND OR DODGES HAVE THEY TOLD ME THEY CANT HELP ME. *TR

NHTSA ID

11326485

Incident

May 29, 2020

Mileage

150,000 mi

THE SUSPENSION ON THE 2007 JEEP COMPASS FEELS DANGEROUS. REPLACED STRUTS AND HAD OTHER SUSPENSION WORK DONE, YET VEHICLE WOBBLES LEFT TO RIGHT WHEN HITTING BUMPS. FEELS LIKE IT IS SKIDDING ACROSS THE ROAD. NOTICABLE AT LOW SPEEDS FEELS UNSAFE AT HIGHWAY SPEEDS.

NHTSA ID

11307930

Incident

Dec 1, 2018

Mileage

140,000 mi

CLICKING NOISE FROM SUSPENSION AREA WHEN DRIVING. VEHICLE ONLY DRIVEN AT SLOWER SPEEDS AS IT'S VEHICLE MY DAUGHTER DRIVES TO SCHOOL. I TOOK TO MECHANIC AND HE SAID THE FRAME IS BADLY RUSTED AND JUST TOUCHING IT TO SHOW ME THE FRAME WAS BREAKING. VEHICLE HAS TO HAVE THE FRAME REPLACED TO SAFELY DRIVE VEHICLE AGAIN. THIS SHOULDN'T HAPPEN TO A CAR OF THIS AGE.

NHTSA ID

11302395

Incident

Jan 25, 2020

Mileage

180,000 mi

WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA

NHTSA ID

11271193

Incident

Oct 25, 2019

Mileage

73,599 mi

INSPECTION AFTER CLUNKING FROM THE FRONT OF THE VEHICLE REVEALED SEVERE ROT AND CORROSION OF THE SUBFRAME WITH THE MOUNTING FOR THE ANTI-ROLL BAR COMPLETED BROKEN AWAY FROM THE SUBFRAME. ALSO SEVERE CORROSION AROUND THE LOWER CONTROL ARM MOUNTING APPEARED TO BE CLOSE TO THE FAILURE POINT. TOOK THE VEHICLE TO THE JEEP DEALER WHO STATED THAT THE 10 YEAR EXTENDED WARRANTY HAD EXPIRED AND THAT I SHOULD NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. FOUND FCA INTERNAL WARRANTY DOCUMENT ID-14-02 FOR THE SUBFRAME CORROSION ISSUE DATED 5/19/14 WHICH REFERS TO FCA SERVICE BULLETIN 23-012-14 AND STATES THAT ALL DEALER PERSONNEL ARE TO BE MADE AWARE OF THIS BULLETIN. I HAVE A RECEIPT FOR OTHER REPAIRS FROM AN FCA DEALER DATED 7/28/14, 2 MONTHS AFTER THE WARRANTY BULLETIN DATE AND THERE WAS NO NOTIFICATION GIVEN ABOUT THE INSPECTION MANDATED UNDER THE WARRANTY AND NOTHING NOTED ON THE RECEIPT. THUS THERE WAS NO WAY FOR ME TO KNOW ABOUT THIS WARANTY AND SAFETY ISSUE WHICH I AM NOW TOLD HAS EXPIRED FOR MY VEHICLE. PER DEALER INSTRUCTION, I CALLED FCA CUSTOMER CARE AND WAS ALSO TOLD THE WARRANTY FOR MY VEHICLE HAD EXPIRED AND MY ONLY CHOICE WAS TO PAY FOR REPAIRS MYSELF. IN SCROLLING THROUGH THE COMPLAINTS ALREADY NOTED IN THE NHTSA SITE, I SEE NUMEROUS MENTIONS OF THIS PROBLEM WITH MANY INDICATING COMPLETE SUBFRAME AND SUSPENSION FAILURE WITH INJURY ONLY BEING PREVENTED BY THE SLOW OPERATING SPEED AT THE TIME OF THE FAILURE. THIS PROBLEM IS A MANUFACTURING DEFECT WHERE IMPROPER MATERIALS AND/OR COATINGS WERE USED BY FCA ON THESE COMPONENTS. FOR REFERENCE MY 1998 DODGE NEON HAS NO SUCH PROBLEM AFTER 21 YEARS AS IT USED GALVANIZED COATING ON THIS CRITICAL COMPONENT. FCA NEEDS TO ISSUE A RECALL AND PAY ALL ASSOCIATED COSTS FOR THIS SAFETY RELATED ISSUE AND BE LIABLE FOR ANY INJURIES RESULTING FROM THESE FAILURES.

NHTSA ID

11255401

Incident

Sep 13, 2019

Mileage

152,000 mi

WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.

NHTSA ID

11241539

Incident

Aug 3, 2019

Mileage

150,800 mi

BADLY RUSTED ENGINE CRADLE AND OIL PAN PREMATURELY! FIAT CHRYSLER WOULD NOT HELP REPLACE EVEN THOUGH THEY KNOW THE PROBLEM EXISTS. NO ACCIDENTS YET BUT REMAINS UNSAFE TO DRIVE.

NHTSA ID

11219809

Incident

Jun 13, 2019

Mileage

62,433 mi

THE UNDERNEATHETH IS ROTTED AND THERE WAS A SECRET RECALL! BECAUSE AS A OWNER OF A JEEP I EVER GOT A LETTER AND IF YOU LOOK ONLINE ALMOST EVERYONE WITH THIS YEAR JEEP HAS THE SAME PROBLEM

NHTSA ID

11192709

Incident

Jul 6, 2018

Mileage

118,000 mi

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHEN THE CONTACT TOOK THE VEHICLE TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) FOR ENGINE REPAIRS, HE WAS INFORMED THAT THE REAR SUSPENSION CROSSMEMBER NEEDED TO BE REPLACED DUE TO CORROSION. THE CROSSMEMBER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. *TR

NHTSA ID

11170352

Incident

Dec 6, 2018

Mileage

100,000 mi

REAR DRIVER SIDE SUSPENSION RUSTED AWAY FROM FRAME. SUB FRAME EXTREMELY RUSTED NEEDS REPLACED PER JEEP DEALER CAR WANDERS NOW AND ROLLOVER FEAR. CONTACTED FIAT CHRYSLER CUSTOMER SERVICE. DENY ISSUE IS THERE'S SINCE OUT OF WARRANTY. INTERNAL MEMO ALLOWED FIXING OF ISSUE UNTIL FEB 21, 2017. BUT SINCE I WAS UNAWARE THERE WAS A SAFETY ISSUE UNTIL FAILURE HAPPENED APPRX MID AUGUST 2018.

NHTSA ID

11123781

Incident

Aug 9, 2018

Mileage

108,865 mi

WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.

NHTSA ID

11102640

Incident

Jun 13, 2018

Mileage

115,737 mi

REAR CROSS BAR AXLE IS DEFECTIVE. THE WHEEL SUSPENSION IS DETERIATED TO THE POINT THAT THE WHEELS PROTRUDE OUWARD FROM THE VEHICLE CAUSING EXTREME WEAR ON THE INSIDE PART OF THE REAR TIRES TO THE POINT OF WIRES ON RADIAL TIRES ARE EXPOSED. THE OUTSIDE PART OF THE TIRES SHOW MINIMUM WEAR. MECHANICS SAY THIS CROSS BAR AXLE IS POOR QUALITY STEEL OR STEEL THAT WASN'T CURED AND FINISHED PROPERLY. THE CROSS BAR AXLE IS LITERALLY ERODING WITH HOLES OCCURRING RIGHT THROUGH THE AXLE ITSELF. FEAR IS THE CAR IS BECOMING TOO DANGEROUS TO DRIVE WITHOUT FEAR THAT UPON HITTING A BUMP THE REAR WHEELS WILL SPREAD APART AND THE CAR FALL TO THE GROUND.

NHTSA ID

11079006

Incident

Oct 10, 2017

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE TIRE MADE A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124, (877) 295-7806). THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THERE WAS A DEALER BULLETIN FOR THE SWAY BAR AND THE CROSSPINS, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

11076647

Incident

Feb 11, 2018

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND DISCOVERED THAT THE SUBFRAME AND CROSS MEMBER WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (HILLVIEW MOTORS, 5309 US 30, GREENSBURG, PA 15501), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED A MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

NHTSA ID

11031359

Incident

Sep 16, 2017

Mileage

160,000 mi

MY DAUGHTER WAS DRIVING AND THE LEFT FRONT CROSS MEMBER THAT HAD RUSTED AND WAS COMPLETELY CORRODED FAILED AND FELL ON TO THE FRONT DRIVER SIDE TIRE.LUCKILY SHE WAS GOING SLOW ENOUGH AND WAS ABLE TO CONTROL VEHICLE TO SAFE STOP. IF SHE WAS ON THE HIGHWAY AND THIS HAPPENED IT COULD HAVE KILLED HER AS WELL AS OTHERS.I HAD JUST PURCHASED THIS VEHICLE ON NOVEMBER 2016 FROM A AUTO SALES COMPANY. AFTER THE FAIL I LEARNED THAT THERE WAS A EXTENDED (10) WARRANTY (IE X58) THAT WARNED OF THIS PROBLEM AND A FIX PROVIDED BY COMPANY. I WAS NEVER TOLD THIS INFORMATION WHEN I PURCHASED THIS CAR THAT IT WAS UNSAFE TO DRIVE AND SHOULD HAS BEEN REPAIR BEFORE BEING SOLD TO ANYONE OR AT LEAST INSPECTED. I WAS TOLD BY CHRYSLER REP THAT THE VEHICLE IS STILL REGISTERED IN CANADA AND THEY HAD NO IDEA THIS CAR WAS IN UNITED STATES SO THE INFORMATION NEVER FOLLOWED THE CAR. I WAS ALSO TOLD THAT THE CAR MAKE WAS IN SEPT OF 2006 EVEN THOUGH IT IS A 2007 ON TITLE AND THE WARRANTY GOES BY MAKE DAY SO MY CAR IS 6 MONTHS OUT OF A WARRANTY THAT I DID NOT KNOW EXISTED BECAUSE THE CAR IS STILL REGISTERED IN CANADA. THE INFORMATION THAT THIS VEHICLE FRONT OR REAR SUSPENSION COULD FAIL SHOULD HAVE BEEN THE UTTER MOST CONCERN FOR SAFE BY THE CHRYSLER COMPANY OF CANADA AND NOT A I HOPE YOU GOT OUR LETTER THAT YOUR CAR MY KILL YOU OR YOU FAMILY AT ANYTIME FROM RUST FAILURE IN AROUND 10 YEARS OR SO AND WE KNOW IT !!! AS OF TODAY CHRYSLER HAS NOT MADE A DECISION ON WEATHER OR NOT THEY INTEND TO FIX THIS VEHICLE BUT THE FACT REMAIN THERE ARE MORE 2007 JEEP COMPASS OUT THERE THAT NEED TO BE WARNED THAT THE CANADA VERSION OF THIS VEHICLE COULD FAIL ANYTIME I`M SURE I`M NOT THE ONLY PERSON WHO PURCHASED A COMPASS FROM CANADA PLANT THAT IS NOW IN THE USA THAT HAS NOT BEEN TOLD OF THIS PROBLEM. THIS WHY I FEEL THERE SHOULD HAVE RECALLED THEM FOR REPAIR IN STEAD OF HOPE YOU GOT OR LETTER. LOOK AT PICTURE!

NHTSA ID

10995648

Incident

Jun 13, 2017

Mileage

140,000 mi

DRIVING MY JEEP COMPASS AND THE FRONT END STARTED I THOUGHT IT HAD MY ROCKS UP IN THE BRAKE SYSTEM TOOK A MECHANIC AND HE BLEW EVERYTHING OUT THERE ALL THAT STUFF AND THEN IT STILL CAME BACK MAKING THE THUMPING TALKING NOISE LIKE WHEN YOU TURN TURN YOUR WHEEL TO THE RIGHT OR LEFT OR WHEN YOU BACKUP AND I DON'T KNOW WHAT'S CAUSING IT.

NHTSA ID

10966244

Incident

Mar 11, 2017

Mileage

14,700 mi

CHRYSLER SERVICE BULLETIN NUMBER: 23-012-14 FRONT AND REAR CROSS-MEMBER CORROSION . BY WHAT I READ IT SHOULD BE COVERED, BUT DEALERSHIP TOLD THE GIRLFRIEND THAT IT ISN'T ... THIS MEMBER IS RUSTED COMPLETELY THROUGH BUT THEY HAVE STATED IT IS NOT COVERED. THIS ISSUE HAS THE POTENTIAL TO CAUSE DEATH IF FINAL FAILURE CAUSES A CRASH AT HIGHWAY SPEEDS.

NHTSA ID

10956817

Incident

Jan 1, 2017

Mileage

100,441 mi