Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
555
Latest Nov 10, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
93
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 1, 1995
What this page shows
Our database holds 555 NHTSA owner-reported complaints for the 1993 Jeep Grand Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 555 · page 1 of 23
Steering
Filed Nov 10, 2020
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HER RESIDENCE, SHE HEARD AN ABNORMAL NOISE AND SAW BOLTS FROM THE STEERING GEAR EXPLODE FROM THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE HAD AN INDEPENDENT MECHANIC COME TO HER RESIDENCE TO HAVE THE GEAR REPLACED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA ID
11374037
Incident
Jan 1, 2010
Mileage
140,000 mi
Driver assistance
Filed Mar 23, 2017
I WAS DRIVING TO THE STORE ONE DAY AND I PULLED INTO A STALL AND TRYD TO SHIFT INTO PARK WHEN IT WAS LOCKED IN GEAR I THEN PULLED THE E BRAKE PULLED THE SHIFTER BACK AND FORTH WITH PRESSURE WHILE APPLYING THE BRAKES AND SHIFTED TO 1ST GEAR AND THEN TO PARK I ASSUMED IT WAS IN PARK I RELEASEED THE E BRAKE AND RELEASED BRAKES AND CONTINUED TO ACCELERATE FORWARD IN PARK
NHTSA ID
10967919
Incident
Jan 2, 2017
Fuel system
Filed Jun 22, 2016
NHTSA CAMPAIGN NUMBER: 13V252000 MY VIN IS NOT SHOWN IN THIS RECALL. THE DANGER OF AN FIRE OR EXPLOSION FROM A REAR END COLLISION IS APPLICABLE TO ALL 1993 JEEP GRAND CHEROKEE THAT ARE NOT EQUIPPED WITH A TOW HITCH. I HAVE SPOKEN TO CHRYSLER CASE # 29553444. THEY WILL NOT TELL ME WHY THIS VIN IS EXCLUDED. HELP
NHTSA ID
10875964
Incident
Jun 22, 2016
Mileage
100,000 mi
Body & structureFuel system
Filed Jun 2, 2016
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB
NHTSA ID
10872175
Incident
Mar 16, 2015
Mileage
115,000 mi
Electrical
Filed Dec 28, 2015
PRINTED CIRCUIT BOARD MODULE IN THE OVERHEAD CONSOLE BURNED UP WHEN I WAS DRIVING FILLING THE VEHICLE WITH SMOKE.
NHTSA ID
10816644
Incident
Oct 15, 2015
Mileage
175,000 mi
Electrical
Filed Sep 23, 2015
Fire reported
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRES IN THE BATTERY OF THE VEHICLE CAUSED THE VEHICLE TO CATCH FIRE. THE DETAILS OF THE FIRE WERE UNKNOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
NHTSA ID
10775350
Incident
Sep 17, 2015
Mileage
199,000 mi
Body & structureFuel system
Filed Sep 9, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE. *JB
NHTSA ID
10761594
Incident
Sep 1, 2015
Filed Aug 24, 2015
THE PROBLEM IS THAT I CANNOT GET THE RECALL WORK DONE TIMELY - I HAVE BEEN WAITING FOR MORE THAN 4 MONTHS FOR THE DEALER TO CALL AND TELL ME WHEN THE REQUIRED WORK CAN BE DONE. THIS IS TOTALLY UNACCEPTABLE . THE VEHICLE IS IN SANTA FE NM.
NHTSA ID
10759020
Incident
Mar 1, 2015
Mileage
120,000 mi
Electrical
Filed May 29, 2015
VEHICLE LOOSES ALL POWER - ENGINE STOPS AS WELL AS ELECTRICAL --- UNTIL YOU SHAKE MAIN WIRING HARNESS . HAVE SPENT OVER $ 5000.00 HAVING COMPLETE ELECTRICAL DIAGNOSTIC REPLACING MAIN ECM HARNESS AND TESTING AFTER REPAIRS WERE COMPLETED . STILL SAME PROBLEM AND WAS TOLD BY ELECTRICAL AUTO TECHNICIAN TO MAKE COMPLAINT AS JEEP CHRYSLER WILL NOT WARRANTY OR HAVE A REPLACEMENT ECM FOR ANY GRAND JEEP CHEROKEE'S EFFECTED BY THIS PROBLEM . JUST RECENTLY FOUND THIS SITE AND ASKING FOR YOU TO DO SOMETHING FOR THIS PROBLEM . MY WIFE AND I HAVE BOTH BEEN IN MANY NEAR MISSES DO THIS PROBLEM AS THIS HAS HAPPENED OVER A 100 TIMES AND NO THIS IS NOT AN EXAGGERATION . IF YOU COULD GET JEEP CHRYSLER TO MAKE A REPLACEMENT ECM WOULD BE GOOD !!!!! DO WE HAVE TO TAKE THEM TO CLASS ACTION LAW SUIT AFTER A SERIOUS ACCIDENT TO GET SATISFACTION AS MANY OTHER GRAND JEEP CHEROKEE'S HAVE THIS PROBLEM???
NHTSA ID
10722371
Incident
Aug 30, 2011
Mileage
130,000 mi
Fuel system
Filed May 13, 2015
Crash reportedFire reported
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AFTER THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10716268
Incident
May 10, 2004
Mileage
100,000 mi
Body & structureFuel system
Filed May 13, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING. *JB
NHTSA ID
10715861
Incident
Apr 25, 2015
Fuel system
Filed May 8, 2015
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP ASSEMBLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT REPLACED THE FUEL PUMP ASSEMBLY. THE FAILURE RECURRED TWICE AND THE PART WAS REPLACED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION TO DETERMINE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS TO SCHEDULE THE RECALL REPAIRS WITH AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10715288
Incident
Oct 4, 2014
Fuel system
Filed Mar 10, 2015
TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10693247
Incident
Mar 10, 2015
Fuel system
Filed Jan 20, 2015
Fire reported
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THERE WAS SMOKE EMITTING FROM THE REAR OF VEHICLE. THE CONTACT PULLED OVER, OPENED THE HOOD AND DISCOVERED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000. .. UPDATED 02/19/15 *BF.....UPDATED 03-11-15 *BF ACCORDING TO CHRYSLER, VEHICLE WAS INSPECTED BY EAA ON 12/5/14 AND THE REPORT CONCLUDED THE CAUSE WAS THE RESULT OF FLUID LEAKING ONTO THE EXHAUST. UPDATED 05/29/15 CHRYSLER CLAIMED THE FLUID COULD NOT BE DETERMINED. UPDATED 08/05/15. *JB UPDATED 9/18/2017*CN
NHTSA ID
10676770
Incident
Nov 27, 2014
Mileage
240,000 mi
Steering
Filed Jan 5, 2015
THE UPPER AND LOWER STEERING SHAFTS SEPARATED WHILE THE VEHICLE WAS PARKED. THIS WAS A PROBLEM IN CHRYSLER RECALL #604 (RECALL 93V210000) WHERE A PLASTIC PIN HOLDING THE SHAFTS TOGETHER WAS SHEARED IN SPECIFIC JEEP MODELS. THE PLASTIC PIN IN MY VEHICLE WAS NOT PRESENT AND THERE WAS NOTHING PREVENTING THE UPPER AND LOWER STEERING SHAFTS FROM SEPARATING, CAUSING COMPLETE LOSS OF CONTROL OF STEERING. THERE COULD BE A FATAL ACCIDENT RESULTING IN THIS IF THE SHAFTS SEPARATED WHILE DRIVING. THE RECALL SHOULD STILL BE PENDING FOR ALL 1993 JEEP GRAND CHEROKEES. IT IS UNREASONABLE FOR CHRYSLER TO CEASE THIS RECALL, AS IT IS VERY LIKELY TO CAUSE SERIOUS INJURY IF WOULD OCCUR. *TR
NHTSA ID
10670239
Incident
Nov 23, 2013
Mileage
185,000 mi
Fuel system
Filed Oct 18, 2014
Fire reported
WE WERE DRIVING DOWN THE ROAD AND THE REAR OF THE JEEP BEGAN SMOKING. WE PULLED OVER AND IMMEDIATELY THE JEEP BURST INTO FLAMES. WE GRABBED A SUIT CASE AND GOT AWAY FROM IT. THE FUEL TANK EXPLODED AND THE ENTIRE JEEP WAS ENGULFED IN FLAME AND BURNED TO THE GROUND. WE WERE MOVING SO WE HAD MOST OF OUR PERSONAL POSSESSIONS IN IT. OBVIOUSLY EVERYTHING WAS LOST. THE INSURANCE COMPANY REFUSED TO COVER ANY OF THE COSTS OF TOWING. MY TOW BILL ALONE WAS OVER $700. WE HAVE NOT EVEN TOTALED THE LOSS OF OUR PERSONAL PROPERTY. *TR
NHTSA ID
10648581
Incident
Sep 25, 2014
Mileage
134,658 mi
Steering
Filed Oct 14, 2014
BACKING UP SLOWLY OUT OF MY DRIVEWAY I HEARD A LOUD BANG LIKE A BOLT BREAKING. IMMEDIATELY LOST THE ABILITY TO STEER RIGHT AND SOMEWHAT LEFT. HAD CAR TOWED TO GARAGE AND TECH SAID STEERING BOX BROKE AND SUPPORT BOLTS SNAPPED OFF AND DAMAGED RADIATOR AS WELL. GLAD THIS DID NOT HAPPEN ON THE ROAD AT SPEED, COULD HAVE BEEN A BAD WRECK. *TR
NHTSA ID
10644718
Incident
Oct 13, 2014
Mileage
78,000 mi
Body & structureFuel system
Filed Sep 2, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10630154
Incident
May 14, 2014
Engine
Filed Aug 12, 2014
Fire reported
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT NOTICED FLAMES UNDER THE HOOD AFTER THE VEHICLE WAS STARTED. THE CONTACT TURNED OFF THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.
NHTSA ID
10621612
Incident
Aug 11, 2014
Mileage
200,000 mi
Body & structureFuel system
Filed Aug 11, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10621466
Incident
Aug 11, 2014
Body & structureFuel system
Filed Jun 27, 2014
GOT RECALL NOTICE N45/NHTSA 13V-252 A YEAR AGO, STATED PARTS NOT AVAILABLE. DEALER DOES NOT RETURN CALLS, CALLED CHRYSLER "GROUP RECALL ASSISTANCE CENTER", THEY SAY CALL DEALER. IT HAS BEEN A YEAR SINCE I GOT THE RECALL NOTICE! *TR
NHTSA ID
10606440
Incident
Jul 2, 2013
Body & structureFuel system
Filed Jun 17, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS NOT AVAILABLE. THE EALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JS
NHTSA ID
10598953
Incident
Feb 7, 2013
Body & structure
Filed May 30, 2014
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10595060
Incident
Mar 6, 2014
Body & structureFuel system
Filed Apr 23, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10584474
Incident
Dec 27, 2013
Body & structureFuel system
Filed Mar 10, 2014
Crash reported
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND NOTIFICATION LETTER BY MAIL. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT IT WAS SUCH A SERIOUSLY DANGEROUS FAILURE THAT COULD POTENTIALLY BE LIFE TREATING. THE MANUFACTURE WAS NOT MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-22-14 *BF UPDATED 04/25/2014 *JS *TR!....UPDATED 07/31/14 *BF
NHTSA ID
10568161
Incident
Jun 19, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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