Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1993 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 37 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 37, in the owner's own words
I WAS DRIVING TO THE STORE ONE DAY AND I PULLED INTO A STALL AND TRYD TO SHIFT INTO PARK WHEN IT WAS LOCKED IN GEAR I THEN PULLED THE E BRAKE PULLED THE SHIFTER BACK AND FORTH WITH PRESSURE WHILE APPLYING THE BRAKES AND SHIFTED TO 1ST GEAR AND THEN TO PARK I ASSUMED IT WAS IN PARK I RELEASEED THE E BRAKE AND RELEASED BRAKES AND CONTINUED TO ACCELERATE FORWARD IN PARK
I WAS UNAWARE OF THE MALFUNCTION ON OLDER MODELS OF THE JEEP GRAND CHEROKEE AND THOUGHT THAT IT WAS JUST MY VEHICLE. I AM REPORTING THAT MY VEHICLE ALSO HAS THE ACCELERATION PROBLEM. MOSTLY WHEN I HAVE JUST STARTED THE VEHICLE AND AM USING THE BRAKES.*AK
THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED AND CRASHED INTO THE CONSUMER'S HOUSE. *JB
WHILE THE VEHICLE WAS PARKED IT SURGED BACKWARDS AND HIT THE CONSUMER. THE DEALER WAS NOTIFIED. *NLM
AFTER AVOIDING A VEHICLE WHICH CROSSED THE CENTER LANE, THE DRIVER'S VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE RAN INTO A FENCE THEN CRASHED INTO A TREE. THE DRIVER SUSTAINED INTERNAL INJURIES. *NLM
ON OCTOBER 6, 2001 I EXPERIENCED THE SUDDEN ACCELERATION. I GOT IN TO THE VEHICLE TO BACK IT UP. I PUT MY FOOT ON THE BRAKE AND STARTED THE ENGINE. THE ENGINE SEEMED TO BE REVVING. ALL OF A SUDDEN THE BACK TIRES BEGAN TO SPIN AND SMOKE, I SOMEWHAT TURNED AROUND IN MY SEAT TO SEE WHAT WAS HAPPENING. AS I TURNED BACK AROUND, I LOOKED DOWN AT THE BRAKE PEDAL AND THEN PUSH ON IT REALLY HARD TO THE FLOOR, BUT THE REAR TIRES STILL SPUN, AND SMOKE WAS EVERYWHERE. WITH THE BRAKE PRESSED TO THE FLOOR, I HEAR A CLUNK NOISE AND THE VEHICLE SHOT BACKWARDS AT A HIGH RATE OF SPEED AND HIT A VEHICLE THAT WAS APPROXIMATELY 40 FEET BEHIND THE JEEP. IF THE OTHER VEHICLE HAD NOT BEEN THERE I WOULD HAVE GONE OVER A RETAINING WALL WITH A DROP OFF ON THE OTHER SIDE.*AK
WHEN BACKING UP THE TRANSMISSION STOPS MOVING, THE CONSUMER HAS TO DRIVE FORWARD TO GET THE VEHICLE TO MOVE BACKWARDS AGAIN, THE DEALER HAS NOT BEEN ABLE TO REMEDY OR DUPLICATE THE PROBLEM. NLM
HAD A TERRIBLE ACCIDENT BACK IN 1993 SUDDEN ACCELERATION, I WAS INJURED I HAD SURGERY ON BOTH MY HANDS DUE TO THIS ACCIDENT, IT WAS THE MOST HORRIBLE EXPERIENCE I EVER HAD. I HAVE BEEN HOPING THAT THIS PROBLEM WOULD BE CORRECTED BEFORE PEOPLE ARE KILLED BECAUSE OF A TERRIBLE DEFECT IN THESE JEEPS. PLEASE CONTACT ME I READ THAT THE FEDERAL GOVERNMENT IS FINALLY CHECKING THIS PROBLEM OUT ITS ABOUT TIME. PLEASE FIND THIS PROBLEM I STILL HAVE NIGHTMARES ABOUT WHAT HAPPENED TO ME THAT DAY. I ONLY HAD THE JEEP NOT EVEN 24 HOURS WHEN IT TOOK OFF ON ME IN A PARKING LOT I CLIMBED ON TOP OF A PARK CAR AND TOOK OFF GOING WEST IN THE EAST BOUND TRAFFIC WITH A CAR UNDER ME YOU JUST CAN'T IMAGINE. THEN ALL I HEARD WAS THE ENGINE THRUSTING GOING FASTER AND FASTER LET ME TELL YOU THOSE JEEPS ARE VERY POWERFUL YOU JUST CAN'T IMAGINE. I WAS ALL OVER THE ROAD STRAIGHT UP IN THE AIR WITH A CAR UNDERNEATH ME/ FINALLY THE CAR UNDER MY JEEP CAME LOSE AND SLAMPED INTO A STORE WINDOW AND ALMOST KILLED THE GIRL AT THE FRONT DESK THANK GOD IT JUST MISSED HER THERE WAS ABOUT $90,000 DOLLARS TO THIS OFFICE AND REPLACING THE CAR THAT I SMASHED AND THE DAMAGE TO MY JEEP. PLEASE GET IN TOUCH WITH ME I HAVE PICTURES AND I MADE THE FRONT PAGE OF THE NEWSPAPER. NO ONE WATCHING COULD BELIEVE WHAT WAS FLYING DOWN THE STREET. THE WAS A COP ACROSS THE STREET IN A RESTAURANT IN SAID IN THE NEWSPAPER IN COULD NOT BELIEVE HE'S EYES WHAT HE WAS SEEING. A JEEP WITH A CAR UNDER IT GOING WEST IN THE EAST BOUND TRAFFIC AT LUNCH TIME WHEN IT WAS VERY BUSY THE ROADS. I ALSO HAVE WITTNESS. I HOPE SOME DAY THERE WILL BE A CLASS ACTION LAWSUIT AND I HOPE THAT YOU FIND OUT VERY SOON WHAT THE PROBLEM IS. THE DEALERSHIP TOOK THE JEEP BACK THAT DAY AND I REFUSED TO KEEP IT SO THEY GAVE ME ANOTHER JEEP I DIDN'T WANT THAT ONE EITHER BECAUSE I WAS SO AFRAID OF THIS PROBLEM HAPPENING AGAIN BUT THE DEALERSHIP GARY FRONRATH REFUSED TO GIVE ME BACK MY CAR THEY SAID IS WAS SOLD ALREADY, WHICH WAS IMPOSSIBLE. CALL ,ME {
MOTORS MOUNTS BROKE, CAUSING ENGINE TO RISE WHILE VEHICLE WAS BEING DRIVEN. ALSO, THROTTLE STUCK. MOTORS MOUNTS HAVE BEEN REPLACED TWICE WITHIN 60,000 MILES. PLEASE GIVE ANY FURTHER DETAILS. *AK
TRUCK SEEMS TO BE FALLING APART AFTER 100,000 - NUMEROUS ITEMS: SPEED SENSOR FAILED, OIL SENSOR AND COOLENT SENSOR ALWAY ON, EVEN AT PROPER LEVELS, REAR DOOR RATTLES, HEAD GASKET STARTING TO GO, NUMEROUS RATTLES, ENGINE LEAKES OIL, STARTING TO RUST
THE JEEP IS AGOOD RUNNING CAR BUT IT LAGS POWER BECAUSE OF IT IDLING SO LOW. WHEN THE JEEP IS STARTED IT SHOULD IDLE AT 1000 RPM BUT IT'S ONLY IDILEING AT 500RPM AND IT'S NOT AS PWOERFUL AS IT WAS WHEN I PURCHAED IT IN JUNE 1999. THIS PROBLEM STARTED IN NOVEMBER OF 1999. I HAVE HAD NO OTHER PROBLEMS WITH THIS CAR EXCEPT THIS.*AK
CONSUMER STARTED VEHICLE WITH FOOT STILL ON THE BRAKES ,PUT IN DRIVE , AND VEHICLE TOOK OFF ,SUDDENLY ACCELERATED, CAUSING AN ACCIDENT. *AK
HAD STARTED VEHICLE & EASED OFF THE ACCELERATOR PEDAL. VEHICLE STALLED OUT. HAPPENED MORE WHEN TOWING TRAILER OR HEAVY OBJECTS. WOULD LOSE STEERING CONTROL & POWER BRAKES. HAPPENS EVERY DAY. *AK
WHILE STARTING THE VEHICLE THE ENGINE IDLES HIGH, CAUSING THE CONSUMER TO CRASH INTO THE HOUSE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETALIES. *AK
TRUCK WAS IN PARK WITH FOOT ON BRAKE, DRIVER PUT VEHICLE INTO DRIVE AND THE TRUCK ACCELERATED OUT OF CONTROL. THERE IS AN INVESTIGATION GOING ON FOR ACCELERATION. THE OWNER NEVER RECEIVED A RECALL LETTER. SO TOOK VEHICLE TO DEALER, AND THEY SAID THAT THERE WAS A RECALL. DEALER CLAIMED THAT SINCE VEHICLE WAS INVOLVED IN AN ACCIDENT RECALL DOES NOT AFFECT IT (97I-002.000). *AK
STARTED VEHICLE, PUT IT IN REVERSE AND THE VEHICLE ACCELERATED AT HIGH SPEED, BACKED OVER A BUSH AND A TREE 25-30 FT. TALL. CONSUMER CONTINUED TO PRESS BRAKES. THE WHEELS OF THE RIGHT SIDE ON STREET, THE LEFT SIDE ON THE GRASS, APPROXIMATELY 4-6 INCHES ABOVE THE STREET. AT HIGH SPEED FOR 100 FT, SMASHING A WOODEN FENCE THEN ANOTHER 30 FT. KNOCKED DOWN AN EVERGREEN TREE, SNAPPING OFF AT ROOTS, ANOTHER 150 FT, SMASHING INTO VEHICLE AT APPROX. 80 MPH, THE AIR BAG DID NOT DEPLOY AT ANY TIME. *AK
VEHICLE WAS PLACED IN THE PARK POSITION, THEN SWITCHED INTO REVERSE IN WHICH THE VEHICLE ACCELERATED. PLEASE PROVIDE FURTHER DETAILS. *AK
UPON SHIFTING INTO/OUT OF PASSING GEAR, VEHICLE SURGES QUICKLY AND UNCONTROLLABLY. *AK
VEHICLE EXPERIENCED SUDDEN ACCELERATION ON TWO OCCASIONS, CAUSING A COLLISION IN ONE INSTANCE.
SUDDEN ACCELERATION.
WHEN DRIVER LIFTED FOOT OFF OF THE BRAKE PEDAL, THE TRUCK WENT INTO FULL OPEN THROTTLE AND COULD NOT BE STOPPED WITH FOOT SLAMMING ON BRAKE, TRUCK WENT FORWARD INTO A GAS STATION, INJURING (2) PEOPLE. THE TRUCK IS BEING HELD IN STORAGE BY INSURANCE COMPANY. *AK
CONSUMER STATES THAT THE VEHICLE ACCELERATES WHEN PUT IN DRIVE EVEN WHEN THE BRAKE PEDAL IS APPLIED. THE DEALER HAS BEEN NOTIFIED. *AK
SUDDEN FORWARD ACCELERATION CAUSED ACCIDENT.
WHEN PUTTING VEHICLE INTO DRIVE WITH FOOT STILL ON BRAKE, THE VEHICLE INCREASED ITS SPEED, CAUSING A COLLISION. PLEASE DESCRIBE DETAILS. *AK
VEHICLE HAS AUTOMATIC TRANSMISSION, OWNER STATES THAT VEHICLE LURCHES FORWARD WITHOUT ANT PRESSURE FROM THE GAS PEDAL. OWNER ALSO NOTES THAT DEALERS CANNOT DUPPLICATE THE PROBLEM BECAUSE IT IS AN INTERMITTENT PROBLEM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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