RoadVitals

2003 Jeep Grand Cherokee Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
Latest Jun 21, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 762 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 49 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 49, in the owner's own words

AirbagsInterior & seats
Filed Jun 21, 2023

2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.

NHTSA ID
11528042
Incident
Jun 21, 2023
Interior & seats
Filed Oct 19, 2020

DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNOT HOLD UP TO NORMAL USE, HOW WILL IT HOLD UP TO THE FORCES EXERTED UPON IT IN THE EVENT OF A REAR-END COLLISION? THIS IS AN OBVIOUS SAFETY DEFECT AND BASED ON THE VOLUME OF OTHER CONSUMERS THAT HAVE HAD THIS ISSUE, IT IS UNBELIEVABLE THAT ACTION HAS NOT BEEN TAKEN TO RESOLVE THIS ISSUE.

NHTSA ID
11365224
Incident
Oct 17, 2020
Mileage
176,000 mi
Interior & seats
Filed Jan 19, 2020

FRONT SEAT BRACKETS FOR POWER SEATS SNAPPED AND SEPARATED CAUSING SEAT TO NO LONGER BE ATTACHED TO FLOOR. SEAT WOBBLES FROM SIDE TO SIDE ESPECIALLY IN CURVES AND TURNING. RENDERS SEATBELTS USELESS IN AN ACCIDENT.

NHTSA ID
11300269
Incident
Feb 27, 2019
Mileage
150,000 mi
Interior & seats
Filed Jan 19, 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER THE FRONT DRIVER SEAT WAS OCCUPIED THERE WAS A SIDE TO SIDE MOVEMENT DUE TO THE FAULTY TRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SEAT WAS EXTREMELY LOOSE DUE TO THE POORLY DESIGNED TRACK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
10820941
Incident
Jul 8, 2014
Interior & seats
Filed Sep 15, 2015

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SEAT FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT FELL BACKWARDS INTO THE REAR SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE FRONT DRIVER SEAT REPLACED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 11/20/15*LJ

NHTSA ID
10763885
Incident
Sep 15, 2013
Mileage
140,000 mi
AirbagsInterior & seats
Filed Mar 24, 2015

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 09V117000 (SEATS), AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA ID
10701474
Incident
Nov 20, 2014
Interior & seats
Filed Jul 7, 2014
1 injury reported

SEAT HEATERS HAVE BEEN GETTING PROGRESSIVELY HOTTER. PASSENGER SIDE GOT SO HOT I THOUGHT I WAS BURNED. MY HUSBAND AND I HEARD A POP ON PASSENGER SIDE AND SEAT HEATER SLOWLY COOLED DOWN AND NOW DOES NOT WORK. DRIVER SIDE SEAT SO HOT WE CAN'T USE IT. I WAS TALKING TO ANOTHER JEEP OWNER AND HE SAID HE EXPERIENCED THE SAME THING WHEREAS HIS WIFE ACTUALLY HAD RED MARKS ON HER BODY FOR A FEW DAYS. WHY IS THERE NO RECALL? *JS

NHTSA ID
10608536
Incident
Apr 5, 2014
Mileage
99,000 mi
Interior & seats
Filed Apr 3, 2014

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NECESSARY PART REQUIRED TO REPAIR THE SEAT WAS NOT AVAILABLE. AN AUTHORIZED DEALER STATED THEY WERE UNABLE TO COMPLETE THE REQUIRED REPAIR AND INDICATED THAT THEY COULD NOT GET THE BOLTS OUT OF THE SEAT WHICH WOULD HAVE CAUSED TOO MUCH DAMAGE TO REPAIR THE FRONT DRIVERS SIDE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10577124
Incident
Mar 24, 2014
Interior & seats
Filed Feb 10, 2014

THE CAR SHOULD BE RECALLED BECAUSE THE DRIVER SEAT DESIGN/MANUFACTURE IS DEFECTIVE. I FIRST NOTICED A CLICKING NOISE WHEN IN THE CAR. I BECAME ACCUSTOMED TO THE NOISE AND BASICALLY OVERLOOKED IT FOR MONTHS. ONE DAY WHEN GETTING INTO THE CAR IN A PARKING LOT I LANDED IN THE BACK SEAT. AS I WAS GETTING INTO THE CAR THE DRIVER SEAT TILTED BACKWARDS LIKE A ROCKING CHAIR AND I WAS HALFWAY DUMPED HEAD FIRST (UPSIDE DOWN) INTO THE REAR OF THE CAR. I WAS NOT INJURED. I LOOKED UNDER THE SEAT AND WAS ABLE TO SEE THAT THE SEAT FRAME IS BOLTED TO THE CAR AND THAT THE FRONT OF THE SEAT IS ATTACHED TO THE SEAT FRAME BY TWO VERY THIN "CAST IRON" BRACKETS. THE TWO BRACKETS (LEFT AND RIGHT) HAD BOTH SIMPLY SHEARED OFF AND THERE IS NOTHING HOLDING THE FRONT OF THE SEAT TO THE SEAT FRAME (THE REAR OF THE SEAT IS STILL ATTACHED TO THE FRAME). I SPECULATE THAT THE BRACKETS JUST GAVE OUT OVERTIME FROM THE SIMPLE ACTIVITY OF GETTING INTO AND OUT OF THE CAR. I WAS LUCKY THE CAR WAS PARKED AND I WAS SIMPLY GETTING INTO THE CAR WHEN THE BRACKETS GAVE OUT. IF IN FACT I HAD BEEN REAR-ENDED I EXPECT I WOULD HAVE BEEN THROWN OUT OF THE SEAT (SEAT BELTS OR NOT) AND SERIOUSLY INJURED OR KILLED. I REPORTED THIS ON THE JEEP FACEBOOK PAGE SO OTHER FOLKS COULD BE AWARE OF THE POTENTIAL DANGER. JEEP RESPONDED TO ME ON FACEBOOK, EMAIL AND TELEPHONE BUT BASICALLY SAID IT WAS A 10 YEAR OLD CAR AND THE DEFECT WAS NOT THEIR PROBLEM - SORRY! WHEN LOOKING ONLINE TO FIND OUT HOW TO REPAIR THE SEAT I DISCOVERED WHAT APPEARS TO BE THOUSANDS OF CONSUMER COMPLAINTS FOR THE SAME EXACT DEFECT. IN FACT COMPANIES HAVE BEEN STARTED TO MAKE FRAMES AND BRACKETS JUST TO FIX THIS DEFECT AND I AM FEARFUL THAT PEOPLE HAVE BEEN SERIOUSLY INJURED IN ACCIDENT (OR KILLED) BECAUSE OF THE DEFECT. IN MY OPINION NO ONE SHOULD BE DRIVING AROUND IN A 2003 JEEP GRAND CHEROKEE UNLESS THE DEFECT IS REPAIRED. *TR

NHTSA ID
10563673
Incident
Jun 3, 2013
Mileage
147,000 mi
Interior & seats
Filed Dec 30, 2013

WHILE DRIVING UNDER NORMAL CONDITIONS I HEARD A POP AND THE LEFT CORNER OF THE DRIVER SIDE SEAT FELL FORWARD. THE BASE OF THE SEAT ROCKS BACK AND FORTH NOW. WHEN VEHICLE ACCELERATES, THE SEAT ROCKS BACKWARDS AND WHEN THE BRAKE IS APPLIED THE SEAT ROCKS FORWARD. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND HAVE FOUND NUMEROUS COMPLAINTS AND A REFUSAL BY CHRYSLER TO RECALL AND FIX THE SEAT BRACKET. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ *TR

NHTSA ID
10557700
Incident
Dec 27, 2013
Mileage
159,000 mi
Interior & seats
Filed Nov 15, 2013

I AM THE ORIGINAL OWNER OF THE CAR. WITHIN THE LAST TWO WEEKS THE RIGHT FORWARD BRACKET ON THE SEAT FRAME HAS SEPARATED FROM THE SEAT HOLDER. IN RESEARCHING THE NET I FIND THAT THIS CONDITION IS RATHER WIDE SPREAD. USED FRAMES ARE AVAILABLE BUT THAT WOULD SEEM LIKE DOUBLING DOWN ON A POOR DESIGN AND SPENDING $400 BUCKS FOR AN IFFY REPAIR. WWW.JEEPSEATBRACKET.COM SELLS A REPAIR KIT THAT FIXES THE PROBLEM BUT I DOUBT IF A JEEP AGENCY WOULD INSTALL NON-JEEP PARTS AND AT 81 I DOUBT IF I COULD REMOVE THE SEAT BY MYSELF. I CONSIDER THIS A SAFETY HAZARD. BEING A MA BELL RETIREE THROUGH HABIT I DRIVE CAREFULLY BUT AND UNANCHORED DRIVERS SEAT MAKES ME VERY NERVOUS. I FEEL THAT IN THE EVENT OF AN ACCIDENT I WOULD GO SAILING OUT THE FRONT WINDOW. *TR

NHTSA ID
10552397
Incident
Oct 23, 2013
Mileage
90,212 mi
Interior & seats
Filed Aug 12, 2013

THE DRIVERS SIDE SEAT BEGAN TO WIGGLE AND IN CHECKING FOUND THAT THE BRACKETS MOUNTING IT TO THE FLOOR HAD BROKEN. *TR

NHTSA ID
10534867
Incident
Aug 1, 2013
Mileage
168,000 mi
Interior & seats
Filed Jun 7, 2013

DRIVER SIDE SEAT BRACKET IS BROKEN. MY SEAT BRACKET BROKE DURING NORMAL USE AND I AM AVERAGE WEIGHT. APPARENTLY 1,000'S OF THESE ARE BROKEN AND MANY PEOPLE ON THE INTERNET ARE COMPLAINING ABOUT IT. THE BROKEN BRACKET ALLOWS THE SEAT TO WOBBLE AND POSSIBLY FALL BACK WHILE DRIVING. BRACKET IS MADE OF THIN GAUGE STEEL. THIS IS A VERY DANGEROUS PROBLEM, PLEASE INVESTIGATE. *TR

NHTSA ID
10515763
Incident
Apr 3, 2012
Mileage
110,000 mi
Heating & air conditioningInterior & seats
Filed Mar 5, 2013
Fire reported

2003 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO HEATED SEAT ELEMENTS RECALL NOTICE. *SMD THE CONSUMER STATED THE SEAT HEATER WAS NOT WORKING PROPERLY. HE BECAME AWARE OF THE RECALL AND HAD THE DEALER CHECK, BUT WAS INFORMED THAT HIS VEHICLE WAS ONE OF THE FEW THAT WAS NOT INCLUDED IN THE RECALL OF SEATS THAT POSED A DANGER OF CATCHING ON FIRE. THE CONSUMER STATED HE WAS LED TO BELIEVE, THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE THE HEATED SEAT ELEMENT POSED NO DANGER OF FIRE. HAVING BEEN LED TO BELIEVE THE PART POSED NO FIRE HAZARD, AND THAT IT MAY HAVE JUST WORN OUT, THE CONSUMER AGREED TO PAY THE COST TO REPLACE THE HEATED SEAT ELEMENT. HOWEVER, WHEN THE ELEMENT WAS REPLACED BY THE DEALER, IT WAS DISCOVERED THE PART WAS NOT WORN, BUT CLEARLY DAMAGED BY FIRE.

NHTSA ID
10501562
Incident
Mar 1, 2013
Interior & seats
Filed Feb 25, 2013

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR

NHTSA ID
10500006
Incident
Sep 4, 2012
Mileage
155,000 mi
Interior & seats
Filed Feb 20, 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD SHAKE AND ROCK TO THE SIDES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10499411
Incident
Jan 4, 2013
Mileage
150,000 mi
Interior & seats
Filed Jan 31, 2013

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE FRONT DRIVER'S POWER SEAT BRACKET FRACTURED AND CAUSED THE SEAT TO SHIMMY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE IS 180,000. UPDATED 03/12/13*LJ

NHTSA ID
10495963
Incident
Oct 24, 2012
Mileage
128,000 mi
Interior & seats
Filed Jan 13, 2013

WHILE DRIVING THE FRONT DRIVERS POWER SEAT BRACKET BROKE CAUSING THE SEAT TO WIGGLE, THEN RELEASE. NOW IT APPEARS A NEW SEAT MAY BE THE RECOURSE AS THIS HAS BEEN REPORTED OVER AND OVER AGAIN AND THERE IS NO RECALL. AS JEEP KNOWS ABOUT THIS THEY SHOULD BE MADE RESPONSIBLE TO PROVIDE A REPLACEMENT TO MAKE IT SAFE. *TR

NHTSA ID
10492382
Incident
Jan 9, 2013
Mileage
154,000 mi
Interior & seats
Filed Nov 14, 2012
Fire reported

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEATS OVER HEATED AND BURNED A HOLE IN THE SEATS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE WIRES FOR THE HEATER UNIT BURNED THROUGH THE SEAT. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 03V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE FAILURE AND CURRENT MILEAGE WAS 120,000.

NHTSA ID
10484605
Incident
Nov 12, 2012
Mileage
120,000 mi
Interior & seats
Filed Oct 30, 2012

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR

NHTSA ID
10482667
Incident
Sep 3, 2012
Mileage
145,000 mi
Interior & seats
Filed Apr 26, 2012

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT FRACTURED FROM THE SEAT MOUNT. AFTER INSPECTING THE SEAT, THE CONTACT DISCOVERED NINE FRACTURES IN THE MOUNTING BRACKETS AND THE POWER RACK OF THE SEAT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,113.

NHTSA ID
10456597
Incident
Apr 15, 2012
Mileage
136,113 mi
Interior & seats
Filed Nov 17, 2011
1 injury reported

SEAT OVER HEATING BURNNING LEGS. *TR

NHTSA ID
10436280
Incident
Nov 16, 2011
Mileage
120,000 mi
Interior & seats
Filed Nov 12, 2011

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY. I WAS MADE AWARE IF THIS 2003 JEEP GRAND CHEROKEE RECALL BY A FRIEND WHO BOUGHT A USED 2003 JEEP GC. HE MENTIONED THE DEALER PERFORMED THE RECALL FOR THE SEAT HEATER. SEARCHING YOUR RECALL DATABASE I FOUND THE EXACT RECALL AS DESCRIBED TO ME. I CONTACTED MY LOCAL DEALER AND FOUND THAT OUR VIN IS NOT INCLUDED IN THE RECALL NOTICE. I THE CONTACTED THE NHTSA, WHO VERIFIED THE DEALERS FINDING. THE NHTSA SUGGESTED THAT I FILE A COMPLAINT TO HAVE OUR VEHICLE ADDED TO THE RECALL. WE HAVE EXPERIENCED THE ISSUE AS DESCRIBED. THE SEAT WILL HEAT UP TO AN EXTREME TEMPERATURE, THEY NOW DON''T' WORK. WE GOT HEATED SEATS AS MY WIFE HAS LUPUS AND NEEDS THE WARMTH DURING COLDER WEATHER. HOW CAN WE GET OUR VEHICLE ADDED THE RECALL?? THANKS *TR

NHTSA ID
10435364
Incident
Feb 25, 2009
Interior & seats
Filed Nov 9, 2011

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT MOUNTING BRACKET FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 125,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10435067
Incident
Nov 7, 2011
Mileage
125,000 mi
Interior & seats
Filed Oct 27, 2011

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A SNAPPING SOUND FROM UNDER THE SEAT AND NOTICED THAT THE FRONT DRIVER SIDE SEAT BEGAN TO ROCK BACK AND FORTH ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE ADJUSTER WELD TO THE FRONT DRIVER SIDE SEAT WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10433069
Incident
Nov 23, 2010
Mileage
100,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .