2003 Jeep Grand Cherokee Seat belts Problems

While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?

NHTSA ID

11521971

Incident

Apr 20, 2023

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11131512

Incident

Aug 8, 2018

Mileage

200,000 mi

JEEP GRAND CHEROKEE RECALL.IT WAS IN MOTION DRIVING ON THE HIGHWAY. OCCUPANT RESTRAINT CONTROL MODULE IS RO6 / NHTSA 15V-046 OR M35 (12V-527) OR N13 (13V-040) I TOOK MY JEEP TO THE DEALERSHIP, THEY SAID IT WAS REPAIRED, I BELIEVED WHAT THEY SAID. I BELIEVE THEY FIXED IT AROUND 11/07/2016. THE SEATBELT AND AIRBAG CAME ON AROUND 6/3/2017. IT IS STILL ON TODAY, I DO NOT KNOW WHAT TO DO ABOUT THAT DEFECT IN MY VEHICLE.

NHTSA ID

11085054

Incident

Jun 3, 2017

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELTS WERE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

NHTSA ID

10884548

Incident

Apr 13, 2016

Mileage

139,000 mi

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RESTRAINT CONTROL MODULE REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL AND WINDOW MOTOR REGULATOR ASSEMBLY PROBLEMS. *SMD ALSO, THE PASSENGER AND DRIVER SIDE FRONT WINDOW MOTOR REGULATORS BROKE, THE CD PLAYER MALFUNCTIONED, THE PASSENGER SEAT BELT PRETENSIONER WAS INOPERATIVE AND THE BRAKES WERE NOT PERFORMING AS DESIGNED. *JB

NHTSA ID

10851590

Incident

Mar 1, 2016

I RECEIVED RECALL NOTICE R06 / NHTSA 15V-046 MANY MONTHS AGO. I CONTACTED MY LOCAL JEEP DEALER, AND THEY TOLD ME THAT THERE WERE NO PARTS AVAILABLE TO REPAIR MY CAR. I LAST CALLED OVER A MONTH AGO (APRIL 13, 2015), AND THEY SAID THAT PARTS ARE STILL NOT AVAILABLE. I AM WRITING TO COMPLAINT THAT JEEP IS NOT TAKING REASONABLE, PRUDENT ACTIONS TO ACQUIRE PARTS TO MAKE THE MANDATED REPAIR AND, AS A RESULT, IS PLACING ME (AND, I ASSUME, OTHERS) AT RISK BY FAILING TO ACQUIRE PARTS AND MAKE THE REQUIRED REPAIR IN A TIMELY MANNER.

NHTSA ID

10716601

Incident

Dec 31, 2014

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A CRASH. SHE WAS UNABLE TO REMEMBER THE DETAILS. THE SEAT BELTS FAILED AND SLAMMED HER INTO THE STEERING WHEEL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED SOFT TISSUE DAMAGE TO HER KNEES, SEVERAL BRUISES, A BRUISED CHEST, AND OTHER MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000. UPDATED 09/23/09 *BF CHRYSLER SENT THE CONSUMER A LETTER STATING THE IMPACT WAS NOT SIGNIFICANT ENOUGH TO DEPLOY THE AIRBAGS. THE CONCLUSION WAS SUPPORTED BY THE READINGS FROM THE ONBOARD COMPUTER WHICH DISCLOSED NO CODES, INDICATING THAT THE AIR BAG WAS FULLY OPERATIONAL AT THE TIME OF THE ACCIDENT. UPDATED 09/29/09.*JB

NHTSA ID

10274259

Incident

Jun 15, 2009

Mileage

120,000 mi

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. IN APRIL 2006 THE FRONT PASSENGER SIDE SEAT BELT BEGAN LOCKING AND WOULD NOT MOVE. THE CONTACT WOULD HAVE TO PRESS THE END OF THE REEL TO RELEASE THE SEAT BELT FOR PASSENGER USE. CURRENTLY, PRESSING THE END OF THE REEL NO LONGER REMEDIED THE FAILURE AND THE FRONT PASSENGER SIDE SEAT BELT COULD OT BE USED. THE CURRENT MILEAGE IS 90,000, AND FAILURE MILEAGE WAS 75,000. *AK

NHTSA ID

10187754

Incident

Apr 7, 2006

Mileage

75,000 mi

I BOUGHT A 2003 JEEP GRAND CHEROKEE LAREDO IN 2002 BRAND NEW. I NOW HAVE 42,000 MILES ON THE JEEP AND THE REAR SEAT BELT MECHANISM HAS BROKEN. I HAVE 3 GRANDCHILDREN THAT I HAUL BACK THERE EVERY WEEKEND. I CALLED SKYLAND OLDS WHERE I PURCHASED THE 30,000.00 VEHICLE,TOOK IT IN FOR AN ESTIMATE. THE SERVICE ADVISOR GAVE ME A BUSINESS CARD WITH "CENTER SEAT BELT $166.75 BEFORE TAX". I THEN CALLED HIM BACK TODAY AND ASKED HIM (JOHN LICKA) TO FAX ME A FORMAL ESTIMATE AND HE DID SO WHICH SAYS $84.00 LABOR AND $61.75 PARTS " FOR ANOTHER TOTAL OF 145.75 BEFORE TAXES. I CALLED THE JEEP CORPORATION AND THEY OFFERED TO PAY FOR THE PART AND ME PAY FOR LABOR. I THEN SPOKE TO MR. SNYDER WHO IS THE SERVICE MANAGER AND MR. SIDESPINNER (GENERAL MANAGER) WHO INFORMED ME THAT SINCE I HAD 42,000 MILES ON THE VEHICLE HE COULD DO NOTHING ABOUT IT. THIS ISN'T A MONEY ISSUE. BUT HE HAD THE ATTITUDE THAT AFTER 36,000 MILES,,OH WELL. THEY ARE PUTTING THE GENERAL PUBLIC AT RISK BUT EVEN MORESO NOW, MY GRANDCHILDREN!!! MR. SIDESPINNER HAD THE MENTALITY THAT SO ARE BRAKES AND OTHER THINGS ON A VEHICLE A SAFETY ISSUE, BUT WE AS CONSUMERS ARE RESPONSIBLE FOR MAINTAINING THESE OTHER ITEMS. IS IT TO THE POINT NOW THAT WHEN WE HAVE OUR 36,000 MILE MAINTENANCE DONE, WE SHOULD HAVE ALL OUR SEAT BELTS REPLACED TOO? MR. LICKA DID INFORM JEEP CHRYSLER CORP. THAT IS WAS NOT ABUSED OR CAUSED BY ME. PLEASE LET ME KNOW YOUR THOUGHTS ON THIS. DO WE WAIT FOR MANY PEOPLE OR CHILDREN TO DIE BEFORE WE GET A RECALL????? AND THEY ARE ACTUALLY TRYING TO DICTATE TO ME WHERE I HAVE MY JEEP FIXED. I ASKED THE JEEP REPRESENTATIVE (BOB AT 1-800-9921997 WITH REFERENCE # 15002480) HOW MANY OF THESE PROBLEMS THEY HAD TO HAVE BEFORE HAVING A RECALL AND (SHRUG) HE HAD NO IDEA!!!!! I PURCHASED THE VEHICLE AT SKYLAND OLDS. AT 255 SMOKEY PARK HWY. IN ASHEVILLE N.C. 28816, PHONE 828-667-5213. I STARTED AT THE BOTTOM AND WORKED MY WAY TO THE TOP TO THE GENERAL MGR. AND THEY ACT AS IF IT'S NO BIG DEAL. *JB

NHTSA ID

10159412

Incident

Jun 2, 2006

Mileage

42,000 mi

WAS INFORMED OF THE POTENTIAL FAILURE OF GEN 3 SEAT BELTS THROUGH A WEBSITE. I PERFORMED MY OWN "ELBOW" TEST ON THE SEAT BELTS IN THE REAR SEAT OF MY 2003 JEEP GRAND CHEROKEE AND DISCOVERED THEY UNLATCHED DURING MY SIMULATION. *LA

NHTSA ID

10082277

Incident

Jul 20, 2004

THE PASSENGER SIDE SEAT BELT LOCKED UP AND FAILED TO RETRACT UNLESS THE BUCKLE WAS UNHOOKED. THE SEAT BELT LOCKING UP HAPPENED ON NUMEROUS OCCASIONS SINCE OWNING THE VEHICLE. *AK WHEN A PASSENGER REACHED FOR SOMETHING THE SEAT BELT LOCKED IN THE FULLY EXTENDED POSITION. *JB

NHTSA ID

10055657

Incident

Nov 20, 2002

Mileage

16 mi

SEAT BELT ON THE PASSENGER SIDE WILL NOT UNLATCH. SEAT BELT TIGHTENS AND DECREASES IN SIZE WHEN IT IS MOVED. PASSENGER HAD TO WIGGLE OUT OF SEAT IN ORDER TO BE RELEASED. WILL BE TAKING VEHICLE TO DEALER FOR REPAIR OF SEAT BELT THE FOURTH TIME. *AK

NHTSA ID

10103164

Incident

Jan 1, 2004

SEATBELT DID NOT HOLD CONSUMER DURING A COLLISION. UPON IMPACT, HIS HEAD WENT THROUGH THE WINDOW. *AK

NHTSA ID

10022062

Incident

Jun 2, 2003