2003 Jeep Grand Cherokee Visibility Problems

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED WHEN HE ATTEMPTED TO USE THE HEAT AND SMOKE APPEARED UNDERNEATH THE GLOVE COMPARTMENT BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONNECTED PLUG TO THE BLOWER MOTOR RESISTOR MELTED THE WIRES AND PLASTIC CAP THAT SURROUND THE RESISTOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM OF CHICKASHA (3121 S 4TH ST, CHICKASHA OK 73018) FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11066087

Incident

Jan 19, 2018

Mileage

150,000 mi

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RESTRAINT CONTROL MODULE REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL AND WINDOW MOTOR REGULATOR ASSEMBLY PROBLEMS. *SMD ALSO, THE PASSENGER AND DRIVER SIDE FRONT WINDOW MOTOR REGULATORS BROKE, THE CD PLAYER MALFUNCTIONED, THE PASSENGER SEAT BELT PRETENSIONER WAS INOPERATIVE AND THE BRAKES WERE NOT PERFORMING AS DESIGNED. *JB

NHTSA ID

10851590

Incident

Mar 1, 2016

BLOWER ONLY COLD AIR ALL THE TIME, MECHANIC SAID VERY POPULAR ISSUE WITH THESE VEHICLES - SAFETY ISSUE

NHTSA ID

10786753

Incident

Oct 1, 2015

Mileage

110,000 mi

WINDSHIELD BLOWER NOT WORKING PROPERLY BLOWING COLD AIR ALL THE TIME

NHTSA ID

10786450

Incident

Sep 1, 2015

Mileage

170,000 mi

I HAVE BEEN TOLD THAT BLEND DOORS IN THE HVAC SYSTEM ARE MADE WITH A THIN PLASTIC WHICH EASILY BREAKS. WHEN THIS HAPPENS IT DOES NOT ALLOW THE HEATED AIR TO TRAVEL TO THE DUCTS GOING TO THE DEFROSTERS AND OTHER AREAS.SINCE THIS HAPPENED TO MY CAR I HAVE RESEARCHED AND FOUND THAT THIS HAS BEEN A PROBLEM FOR MANY YEARS ON THE RUN OF THIS PARTICULAR VEHICLE. SOMETHING AS IMPORTANT AS THIS SHOULD LAST THE LIFE OF THE CAR. *TR

NHTSA ID

10680688

Incident

Dec 1, 2013

Mileage

95,000 mi

HEAT STOPS WORKING - ISSUE WITH DOORS INSIDE ENGINE - SPOKE WITH MECHANIC SAID VERY COMMON ON THESE VEHICLES AND SHOULD BE RECALLED. *TR

NHTSA ID

10672953

Incident

Jan 16, 2015

SINCE AUGUST 18, 2008, 4 WINDOW REGULATORS ON MY JEEP GRAND CHEROKEE HAVE BROKEN. TWICE, I HAVE ALREADY PAID OVER $800 AT YOUR DEALERSHIP TO HAVE THIS FIXED. RECENTLY, BOTH OF MY REAR WINDOW REGULATORS HAVE BROKE AND I HAVE HAD TO TAPE MY WINDOWS UP SINCE I CANNOT AFFORD $800 OUT OF POCKET RIGHT NOW. THIS IS OBVIOUSLY A WELL KNOWN JEEP GRAND CHEROKEE PROBLEM. I HAVE KNOWN OF OTHERS HAVING THIS PROBLEM WITH THEIR JEEP GRAND CHEROKEE AS WELL. I HAVE ALREADY HAD NUMEROUS PROBLEMS WITH MY JEEP THAT HAVE COST ME SEVERAL THOUSANDS OF DOLLARS TO FIX. I DON'T THINK I SHOULD HAVE TO CONTINUE PAYING FOR MY WINDOW REGULATORS TO BE REPLACED WHEN MY WINDOWS ARE USED AS MUCH AS ANY NORMAL CAR WINDOW SHOULD BE USED. I ONLY WORK TEN MINUTES FROM HOME AND DON'T ABUSE MY VEHICLE. *TR

NHTSA ID

10535643

Incident

Aug 18, 2009

Mileage

53,795 mi

I HAVE NO HEAT IN THIS VEHICLE. I REPLACE A PART AND DETACHED THE GLOVE COMPARTMENT PERMANENTLY SO THAT I CAN TURN A KNOB TO GET HEAT, AT LEAST, ON THE DRIVER SIDE. THERE IS ZERO HEAT ON THE PASSENGER SIDE, BUT I ENGAGE THE "C" BUTTON AND THE PASSENGER SIDE GETS RECIRCULATED AIR ON THAT SIDE, (NOT WARM, BUT AT LEAST NOT FREEZING COLD). SOMETIMES TURNING THE KNOB ENGAGES THE HEAT, SOMETIMES NOT. I HAVE DISCOVERED THAT THIS IS A DEFECT IN MANUFACTURING FOR 2003 JEEP GRAND CHEROKEE LIMITED VEHICLES, ALONG WITH PRIOR YEARS. HOWEVER, TO MY KNOWLEDGE, THERE HAS BEEN NO RECALL. I PURCHASED THIS VEHICLE PRE-OWNED, WITH 80K MILES ON IT. MY QUESTION IS IF THIS IS A DEFECT IN MANUFACTURING, WHY SHOULD I HAVE TO PAY HUNDREDS OF DOLLARS TO REPAIR IT. IT SEEMS THAT THE DEALERSHIP SHOULD ABSORB THE COST OF THIS REPAIR AND NOT THE CONSUMER. ADDITIONALLY, WHY HASN'T THIS PROBLEM BEEN LISTED AS A RECALL? *TR

NHTSA ID

10491533

Incident

Nov 23, 2011

Mileage

100,020 mi

VEHICLE'S HEATING SYSTEM IS DEFECTIVE...HEAT ONLY COMES OUT ON PASSENGER SIDE AND NOT DRIVER'S SIDE, A INTERNAL DEFECT IN HEATING MECHANICS (DOOR'S THAT CONTROL HEAT ) IN RESEARCHING ONLINE APPEARS THAT THIS IS A COMMON ISSUE WITH JEEP OWNERS IN THIS YEAR RANGE AND SHOULD BE A RECALL THAT THE MANUFACTURE IS RESPONSIBLE FOR. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10490782

Incident

Jan 2, 2013

Mileage

92,452 mi

POOR DESIGN AND CHEAP PLASTIC PARTS LED TO PREMATURE FAILURE OF THE HEATER/AC BLEND DOORS THAT CONTROL THE AIR FLOW OF THE HEATER AND AIR CONDITIONING SYSTEM. THIS PROBLEM HAS EXISTED ON THE 1999 TO 2004 JEEP GRAND CHEROKEE. WHY DIDN'T CHRYSLER REPAIR THE DEFECT INSTEAD OF WAITING 6 YEARS? THE DEALER CHARGES $ 1300.00 TO MAKE THIS REPAIR.THE ACTUAL PART IS ABOUT $30.00. CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

NHTSA ID

10452081

Incident

Mar 1, 2012

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND BOTH REAR WINDOWS HAD TO BE REPLACED. THE CONTACT STATED THAT THE MOTORS FAILED IN ALL THREE WINDOWS AND THE WINDOWS WOULD NOT STAY IN THE UPRIGHT POSITION. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000.

NHTSA ID

10415316

Incident

Jun 10, 2010

Mileage

80,000 mi

I PURCHASED A 2003 JEEP GRAND CHEROKEE LIMITED IN 2007 AND IT HAD 25,000 MILES AND ONE OWNER. AT 40,000 MILES THE BLEND DOORS FAILED DUE TO DEFECT OF CHEAP PLASTIC AND SHODDY CONSTRUCTION. MOST JEEP DEALERS WANT $1500.00 TO REPAIR THIS ISSUE. THIS IS A SAFETY ISSUE AND CHRYSLER SHOULD BE HELD RESPONSIBLE AND PAY FOR FULL REPAIR OF THIS MALFUNCTIONING DESIGN. *TR

NHTSA ID

10397224

Incident

Sep 28, 2010

Mileage

40,000 mi

JEEP GRAND CHEROKEE 2003 DEFECT IN BLEND DOOR DESIGN, BROKEN, NO HEAT, NO DEFROST, IS A SAFETY ISSUE, UNABLE TO DRIVE VEHICLE SAFELY IN COLD WEATHER BECAUSE NO HEAT TO DEFROST WINDSHIELD. *TR

NHTSA ID

10393743

Incident

Jan 1, 2007

Mileage

42,000 mi

2003 JEEP GRAND CHEROKEE HEATER/DEFROSTER FAILURE. INTERMITTENTLY WHILE DRIVING, THE HEATER/DEFROSTER STOPS BLOWING HOT AIR AND BLOWS COLD. I LIVE IN A CITY WHERE WE GET SNOW AND FOG, AND TEMPS GO BELOW ZERO. HAVING A MALFUNCTIONING DEFROSTER IS A SAFETY ISSUE. THIS HAS OCCURRED IN A SNOWSTORM, AND I HAD TO PARK THE VEHICLE BESIDE THE ROAD AND CALL A FAMILY MEMBER TO PICK ME UP BECAUSE I COULD NOT KEEP ICE FROM FORMING INSIDE MY WINDSHIELD. I WAS STUCK BESIDE THE ROAD WITH A 2 YEAR OLD CHILD, IN THE SNOW! SOMETIMES TURNING OFF THE VEHICLE AND RESTARTING WILL HELP, OTHER TIMES, IT WILL RANDOMLY TURN BACK ON. *TR

NHTSA ID

10389637

Incident

Dec 10, 2010

Mileage

110,000 mi

TOTAL LOSS OF HEAT ON THE PASSENGER SIDE. NOW THE DRIVERS SIDE HAS NO HEAT EITHER. I LIVE IN CANADA AND WE NEED THE HEAT TO WORK OR THE VEHICLE IS TOTALLY USELESS IF YOU CAN'T SEE OUT THE WINDSHIELD! JEEP DEALERS ARE AWARE OF THE PROBLEM, BUT WON'T FIX IT BY RECALL. THEY EXPECT YOU TO PAY ANYWHERE FROM 800-1500 FOR THEM TO FIX IT AND A LOSS OF YOUR JEEP FOR AT LEAST 3 DAYS. THIS IS NUTS! *TR

NHTSA ID

10373443

Incident

Nov 10, 2010

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AND 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS REPAIRED AT AN AUTHORIZED DEALER FOR BOTH RECALLS. AFTER BEING REPAIRED HE NOTICED THAT THERE WAS STILL A HOLE DEVELOPING IN THE FRONT DRIVERS SEAT DUE TO THE HEATED SEATING FEATURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED A THIRD TIME. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE TIME A YEAR FOR FIVE YEARS CONSECUTIVELY WHERE THE ENGINE FAN RELAY AND MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,742 AND THE CURRENT MILEAGE WAS 150,000. THE CONSUMER ALSO STATED THE DRIVER'S EXTERIOR MIRROR ALSO HAD A PROBLEM WITH THE HEATING ELEMENT. ALSO, THE VEHICLE HAD AN EVAPORATED EMISSION LEAK WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE FAN RELAY WAS REPLACED FIVE TIMES, THE AIR CONDITION WAS INOPERATIVE, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REFUSED TO COVER THE REPAIR OF A HOLE THAT DEVELOPED IN THE DRIVER'S SEAT APPROXIMATELY THE SIZE OF A BASEBALL WHICH HE BELIEVED WAS RELATED TO THE HEATED ELEMENT PROBLEMS. UPDATED EVOQ 01/27/11 ..UPDATED 09-17-12 *BF THE CONSUMER STATED CHRYSLER HAS CONSIDERED THE CASE TO BE A GOODWILL CASE AND OPENED UP A REIMBURSEMENT CASE IN REGARDS TO THIS VEHICLE. UPDATED 09/24/2012 *JS

NHTSA ID

10370906

Incident

Jan 1, 2005

Mileage

49,742 mi

2003 JEEP GRAND CHEROKEE LAREDO: HEATER/DEFROSTER INTERMITTENTLY BLOWS COLD AIR WHILE DRIVING. WHILE DRIVING IN THE WINTER WITH HEAT AND/OR DEFROST ON AND TEMP CONTROL TURNED TO WARM/HOT, SUDDENLY THERE IS COLD AIR ONLY. IN RAIN/SNOW WINDSHIELD WILL FROST OVER MAKING IT IMPOSSIBLE TO SEE. THIS DEFECT MAY ONLY LAST A FEW MINUTES, MAYBE LONGER. IF I STOP THE ENGINE FOR A MINUTE OR TWO, AND DON'T TOUCH THE HEATER CONTROLS, RESTART THE CAR, THERE IS HEAT AGAIN TO DEFROST THE GLASS. THIS HOWEVER MAY ONLY LAST A FEW MINUTES OR MAYBE AN HOUR. IF THE ENGINE IS STOPPED AGAIN AND RESTARTED, THERE IS HEAT AGAIN. THIS IS EXTREMELY DANGEROUS AS A COLD DEFROSTER IN A SNOWSTORM CAUSES ICE BUILDUP INSIDE THE CAR. I HAVE SEEN MANY HEAT/DEFROST PROBLEMS WITH THIS GENERATION OF GC'S ON THE INTERNET. I HAVE TO QUESTION WHY CHRYSLER HAS NOT ISSUED A RECALL FOR SUCH A DANGER TO MYSELF AND OTHERS. *TR

NHTSA ID

10362549

Incident

Oct 24, 2010

BLEND DOOR ON HEATER BROKEN, UNABLE TO TURN HEAT ON OR DEFROST. THIS MAKES THIS VEHICLE UNSAFE TO DRIVE IN COLD WEATHER. I CAN NOT DRIVE VEHICLE IN WINTER TIME. NO ASSISTANCE FROM DEALER IN REPAIRING THIS DEFECTIVE BLEND DOOR. *TR

NHTSA ID

10344285

Incident

Nov 1, 2008

Mileage

50,000 mi

I AM THE OWNER OF A 2003 JEEP GRAND CHEROKEE SUV. RECENTLY, THE DRIVERS SIDE POWER WINDOW EXPERIENCED A MALFUNCTION AND WILL NOT WORK. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE REGULATOR. THE REPAIR COST $516. I HAVE INVESTIGATED THIS ISSUE ON THE WEB AND HAVE DETERMINED THAT THIS ISSUE WITH THE JEEP POWER WINDOW REGULATOR IS A WIDESPREAD, SYSTEMIC PROBLEM WITH ALL JEEP VEHICLES. I BELIEVE THAT CHRYSLER SHOULD INITIATE A RECALL ON THIS PART. *TR

NHTSA ID

10340194

Incident

Jun 22, 2010

Mileage

74,830 mi

BLEND DOOR MALFUNCTION- UNABLE TO REGULATE TEMPERATURES. EXTREMELY COSTLY FIX. *TR

NHTSA ID

10327567

Incident

Nov 7, 2009

2002 JEEP GRAND CHEROKEE LIMITED V-8 4X4 WITH CLIMATE CONTROL. THE HVAC FAN QUIT FUNCTIONING. WHEN I TOOK THE VEHICLE INTO THE DEALER I PURCHASED IT FROM, I WAS TOLD, WITHOUT THEM DOING ANY TEARDOWN, THAT IT WAS A COMMON OCCURRENCE FOR THE HVAC WIRE HARNESS AND CONNECTOR BEHIND THE DASH TO OVERHEAT AND MELT DOWN. WITH THE VEHICLE BEING OUT OF WARRANTY, THE ESTIMATED REPAIR COST IN 2005 AT OVER $1200 IN LABOR PLUS THE WIRING HARNESS AND A SET OF 3 AIR DOORS, I COULD NOT THEN NOR NOW AFFORD REPAIRS AND HAVE DONE WITHOUT HEAT OR COOLING EVER SINCE. TO ELIMINATE THE POSSIBILITY OF A FIRE FROM THE DAMAGED WIRING, I REMOVED THE FUSE, WHICH I RECALL TO BE 40 AMPS. I STRONGLY FEEL THAT POSSIBILITY OF A FIRE FROM THE OVERHEATED WIRING IS JUST CAUSE FOR A RECALL TO REPLACE THE WIRING HARNESS AND RELATED PARTS DAMAGED BY THE APPARENT SHORT CIRCUIT CAUSED BY THE OVERHEATING. I ALSO SUSPECT THAT THE CRUISE CONTROL WAS DAMAGED ALSO AS IT HASN'T FUNCTIONED PROPERLY SINCE. *TR

NHTSA ID

10312571

Incident

Jul 1, 2005

Mileage

42,000 mi

INTERMITTENT HEAT AND DEFROST IT FINALLY WENT OUT TOOK IT TO REPAIR SHOP THE PIGTAIL WAS MELTED AND HAD TO BE REPLACED BLOW MOTOR WORKS BUT THE DAMPENER DOORS WON'T OPEN TO LET HEAT OR DEFROST WORK. JEEP SAYS IT IS A COMMON PROBLEM WITH THE 2003 JEEP GRAND CHEROKEE LIMITED EDITION BUT THEY WONT FIX IT BECAUSE THEY SAY IT IS NOT A SAFETY ISSUE. IF YOU CANT SEE OUT OF YOUR WINDOWS YOU CANT SEE TO DRIVE AND YOU SCRAPE THE ICE OFF THE INSIDE OF THE WINDOWS AND THEY ICE BACK UP. *TR

NHTSA ID

10311150

Incident

Dec 15, 2009

Mileage

43,000 mi

BLEND DOOR FAILURE IN THE HVAC SYSTEM LEADING TO INADEQUATE DEFROSTING OF FRONT WINDSHIELD IMPAIRING VISION. DEALERSHIP WAS AWARE OF THE ISSUE PRIOR TO FAILURE AS THIS IS A COMMON MALFUNCTION. REPAIR WORK WAS NOT COVERED UNDER PREMIUM WARRANTY PLAN. *TR

NHTSA ID

10310920

Incident

Feb 13, 2010

Mileage

85,000 mi

PROBLEM WITH VISIBILITY, DEFROSTER, BOTH BLEND DOORS ARE BROKEN, DUE TO A DEFECTIVE PART, THERE IS NO HEAT OR DEFROSTING ON THIS VEHICLE. 2003 GRAND CHEROKEE, I CAN NOT DRIVE IN COLD TEMPS WITH NO HEAT, OR DEFROST ON WINDSHIELD THIS IS A SAFETY HAZARD NO HELP FROM JEEP, COST TO DETERMINE WHAT REPAIR NEEDED $100 & THEN REPAIR IS OVER $1000 AND INVOLVES REMOVING ENTIRE DASH TO REPLACE THESE PARTS. PLEASE ASSIST JEEP OWNERS WITH THIS VERY COMMON DEFECT. *TR

NHTSA ID

10310314

Incident

Sep 1, 2008

Mileage

40,000 mi

JEEP 2003 GRAND CHEROKEE HVAC UNIT. AUTOMATIC TEMPERATURE CONTROL UNIT. NO HEAT OR AC ON PASSENGER SIDE. FIRST TIME LAST SUMMER FOR TWO DAYS, THEN IT CAME BACK. LAST WEEK, NO HEAT ON PASSENGER SIDE. ON 12/19/09 WENT TO JEEP DEALERSHIP, CHARGED $ 99.00 FOR DIAGNOSTIC AND TOLD IS A PROBLEM WITH THE BLEND DOORS; PRICE TO FIX $ 1,400- 2,100 . SEARCHED THE INTERNET ABOUT IT AND FOUND A CHRYSLER JEEP SERVICE BULLETIN # 24-001-04 DATED JANUARY 20, 2004 CONCERNING THE SAME DOORS. IN ADDITION THERE ARE HUNDREDS OF JEEP DRIVERS COMPLAINING ABOUT THE SAME PROBLEM IN SEVERAL FORUMS. I DISCONNECTED THE BATTERY FOR 30 MINUTES, RECONNECTED AND THE HEATER WAS FINE. TURNED THE VEHICLE OFF, TURNED BACK ON TEN MINUTES LATER AND AGAIN NO HEAT ON PASSENGER SIDE. *TR

NHTSA ID

10296441

Incident

Dec 15, 2009

Mileage

82,000 mi