Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 37 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 37, in the owner's own words
My 2008 jeep grand cheroke has caught on fire multiple times & started smoking. The rpms would always jump High and one day I went to go leave and it went real high causing it to accelerate on its own and went I went to go try to stop it my breaks failed and emergency brake would not work.
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2nd gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.
Electrical issues on a 2008 Jeep Grand Cherokee purchased June 2020. Car keeps cutting off. The ignition key seem to be sticking between the ON and START position. Constantly having to pull onto the side of the rode or having to hurry and put my hazard lights on because car cuts off. I have taken it to the jeep dealership 2-3 times , they couldn’t diagnose my car. Only thing they did was put a new starter on. Problem still occurs. I’ve taken it to multiple mechanics. Problems unknown. A new starter , alternator & battery has been replaced. And recently my airbag light has came on. Which comes and goes. I’ve had this car since June 2020. and it’s given me the same problem with no one able to tell me what’s wrong with it and I’ve replaced the batteries in the key fob. Today the car was just blank when I put the key in. I’m so confused. Car won’t go over 40 mph. I kept notes and saved receipts and text messages via jeep , via the car salesman , stating how unsafe this car has been….
THE KEY FOB GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS TURNED OFF AND PUT IN PARK. IF YOU SHAKE THE SHIFTER WHEN IT'S IN PARK WITH YOUR FOOT ON THE BRAKE AND THE KEY TURNED TO AS FAR AS IT WILL GO BEFORE TURNING THE CAR ON IT WILL USUALLY COME OUT AFTER A FEW ATTEMPTS AND CYCLES OF THIS PROCESS. YESTERDAY, FOR THE FIRST TIME, IT WAS LOCKED IN THE IGNITION AND WOULDN'T TURN THE VEHICLE ON. I DON'T KNOW THAT THIS SENSOR ISSUE IS RELATED, BUT THE TIRE PRESSURE SENSOR IS ALWAYS ON EVEN WHEN THE TIRE PRESSURE IS FILLED TO RECOMMENDED LEVELS.
DASH STARTED FLASHING AND BEEPING AND LOST POWER. HAD TO HAVE IT TOWED HOME THAT COST$471.30. TALKED TO MOPAR THEY GAVE ME DEALERSHIP INFORMATION SAID THEY COULD GET ME A TOW AND LOANER CAR. I CALLED JEEP DEALERSHIP IN RAPID CITY, SD THEY SAID THEY "WONT COME GET IT OR GIVE ME A LOANER CAR BUT THE BRING IT BY ANYTIME THIS WEAK BECAUSE THEY USUALLY ARE NOT DOING ANYTHING."SO NOW IM AND HOUR AWAY WITH NO WAY TO WORK AND NO WAY TO GET JEEP TO RAPID BECAUSE OF FIRST TOW BILL.. THE MALFUNCTIONING PART HAS BEEN RECALLED ON MY 2008 JEEP GRAND CHEROKEE.
WHILE DRIVING IF THE THROTTLE IS PRESSED IT OFTEN STICKS DOWN FOR A FEW SECONDS. ON NUMEROUS OCCASIONS IT HAS STUCK FULLY OPEN. THERE DOES NOT APPEAR TO BE ANY MECHANICAL BINDING OR DIRT/DEBRIS CAUSING THE ISSUE.
AFTER 5 MINUTES OF DRIVING THE EMERGENCY BRAKE LIGHT (E-BRAKE WAS NOT ON), THE ABS MODULE LIGHT, AND THE ESP BAS LIGHT CAME ON SIMULTANEOUSLY AND WOULD NOT TURN OFF. I TRIED TO RESET THE COMPUTER MANUALLY MULTIPLE TIMES TO SEE IF THE LIGHTS WOULD EVENTUALLY TURN OFF BUT EVERY TIME THEY CAME ON. I THEN TOOK THE VEHICLE INTO A REPAIR SHOP THAT SPECIALIZES IN JEEP REPAIR AND THEY RAN DIAGNOSTICS AND TOLD ME THAT I REQUIRED A NEW ABS MODULE ASSEMBLY, PASSENGER SEAT BELT LATCH AND A CLOCK-SPRING ASSEMBLY FOR THE DRIVERS SIDE AND R/F BRAKE CALIPER THAT HAD BROKEN OFF FOR NO REASON. I WAS TOLD THAT IF I WERE TO GET IN AN ACCIDENT NOT ONLY WOULD MY BRAKES NOT LOCK PREVENTING FURTHER DAMAGE BUT MY DRIVER AIR BAG WOULD NOT DEPLOY AS WELL CAUSING INEVITABLE INJURY. THIS HAD COST ME ALMOST $1400 NOT TO MENTION I WAS WITHOUT A VEHICLE FOR SEVERAL DAYS.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT, TURNED OFF THE ENGINE, WAITED TEN MINUTES, AND RESTARTED THE ENGINE. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRE HARNESS SHORT CIRCUITED. THE DEALER DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000. UPDATED 02/15/2017*CT
TAKATA RECALL... MY JEEP HAD ACCELERATED ON ITS OWN 5 TIMES NOW. TWO OF WHICH I WAS ON M24 WHICH IS A VERY BUSY ROAD. FIRST TIME I ALMOST HIT A MAN ON A MOTORCYCLE AS MY FOOT WAS CRAMMING ON MY BRAKE PEDDLE THE JEEP WAS STILL ACCELERATING, I THEN HAD TO PUT IT IN NEUTRAL TO GET IT TO STOP. PULLED OVER ITS STILL REVING ITSELF UP. I HAD TO TURN IT OFF AND BACK ON. TODAY THIS HAPPENED AND I ALMOST REAR ENDED A SEMI TRUCK.
DURING NORMAL OPERATION, THE ELECTRONIC STABILITY PROGRAM (ESP) FEATURE AUTOMATICALLY ACTIVATES ITSELF EVEN ON A DRY ROADWAY AND IN OPTIMAL DRIVING CONDITIONS WHERE THE RISK OF SKIDDING OR HYDROPLANING ARE MINIMAL. ADDITIONALLY, THE AIRBAG WARNING LIGHT ILLUMINATES FOR NO APPARENT REASON ON THE INSTRUMENT PANEL.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO SAFELY EXIT THE HIGHWAY, SHUT OFF, AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE DROVE NORMALLY ONCE RESTARTED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO FAULT CODES FROM THE DIAGNOSTIC MACHINE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,600.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,200.
WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15. I FILED COMPLAINT WITH CHRYSLER AND THEY ISSUED THE DEALERSHIP A RED LETTER COMPLAINT.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY, WENT INTO A DITCH, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT SHOULDER, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
TL* THE CONTACT OWNED A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED BEFORE ACCELERATING. THE ABS, ESP, BAS AND ANTI SKID WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING THE VEHICLE ON THE HWY ALL THE INTERIOR LIGHTS ON THE DASHBOARD FLICKERED ON, AND THEN THE CAR LOST POWER. HAS HAPPENED MULTIPLE TIMES SINCE THE, AND WE HAVEN'T DRIVEN IT IN 3 MONTHS. CHRYSLER SENT US A RECALL NOTICE LAST YEAR, BUT STILL HAS NOT MANUFACTURED A PART TO REPLACE THIS SAFETY RECALL. RECALL # P57 / NHTSA 14V-567. SINCE THIS PROBLEM STARTED I HAVE WASTED TIME AND MONEY TRYING TO HAVE IT REPAIRED..... AND IT KEEPS ON HAPPENING. JEEP DEALERS SHOULD ISSUE LOANER CARS, UNTIL THEY HAVE A PART TO FIX THIS. *TR
MY JEEP HAD JUST FINISHED GOING THROUGH THE CAR WASH, THE ATTENDANT GOT INTO THE JEEP TURNED ON THE ENGINE AND THE JEEP ACCELERATED INTO A CONCRETE WALL. THE JEEP WAS TOTALED. *TR
WHEN VEHICLE AT A STOP LIGHT WITH FOOT ON BRAKE THE CAR WILL ACCELERATE ON ITS OWN. ALSO WHEN THE VEHICLE IS ON PARK. *TR
DRIVING ON HIGHWAY 91 SOUTH CHECK BATTERY LIGHT CAME ON THEN CHECK ENGINE AND THEN ALL WARNING LIGHTS ILLUMINATED. THEN SPEEDOMETER, LIGHTS AND ENGINE SHUT OFF SHORTLY AFTER AT 65 MPH. . .VERY DANGEROUS HAD TO COAST TO THE SIDE OF THE HIGHWAY WITH HEAVY WEEKEND TRAFFIC. TOWED JEEP TO CHRYSLER DEALER WHERE THEY GOT CODE B229 AND B1A35. DEALER REPLACED WIN MODULE(IGNITION) AND NEW KEYS. SEEMS TO BE RUNNING OKAY AT THE MOMENT. HAD TO PAY DEALER ALMOST $800. TO RECTIFY NOT TO MENTION THE TOWING AND RENTAL COSTS. THIS ITEM SHOULD BE RECALLED AND WE SHOULD BE REIMBURSED! *TR
HAD THE N23 RECALL DONE ON OCT 7/14. THE NEXT DAY WHILE DRIVING LOW SPEED, THE VEHICLE COMPLETELY SHUT DOWN, WITHOUT NOTICE OR WARNING. RADIO STAYED ON. DASH LIGHTS COMPLETELY BLANK. POWER STEERING GONE, POWER BRAKES GONE. THIS HAPPENED TWICE IN SAME DAY. IN FIRST INCIDENT, MANAGED TO SLOWLY GET VEHICLE OVER ON SHOULDER, PUT IN PARK AND RESTART. SECOND INCIDENT, SHUT DOWN ON BUSY CITY ROAD AT LOW SPEED WHILE DRIVING, STOPPED, PUT IN PARK AND RESTARTED IMMEDIATELY. VEHICLE BACK AT DEALER TODAY! WISH I HAD NEVER DONE THE RECALL WORK! NO PROBLEMS AT ALL BEFORE THAT. *TR
MY VEHICLE KEPT STALLING LIKE IT WAS RUNNING OUT OF GAS AND I TOOK IT TO THE JEEP DEALER. THEY KEPT MY CAR FOR A WEEK AND COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT.THEY TOLD ME IT MIGHT BE A FUEL PUMP ISSUE BUT THEY WEREN'T POSITIVE SO THEY ASKED ME TO PICK UP MY CAR AND KEEP A LOG. THE SECOND TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY KEPT MY CAR FOR 5 WEEKS AND COULDN'T REPLICATE THE ISSUE. THE CUSTOMER SERVICE WAS AWFUL. THEY BASICALLY TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG AND ASKED ME TO PICK UP MY CAR. I PICKED MY CAR UP AND THE FIRST DAY I DROVE IT TO WORK IT LEFT ME STRANDED ON THE HIGHWAY. THE CAR STARTED STALLING OUT AND I COULDN'T MAINTAIN MY SPEED ON THE HIGHWAY. I HAD THE GAS PUSHED ALL THE WAY DOWN AND I WAS BARELY ABLE TO GET UP TO 45 MPH ON A 65 MPH HIGHWAY. I HAD IT TOWED TO A DIFFERENT JEEP DEALER WHICH SAID IT WAS THE TRANSMISSION WHICH I HAD TO PAY TO HAVE FIXED BUT I THINK IT WAS RELATED TO THE FUEL PUMP ISSUE AND THE TRANSMISSION BLOWING UP WAS A RESULT OF THAT NOT BEING FIXED. THE CAR IS STARTING TO HAVE A KNOCKING SOUND WHEN I DRIVE IT AGAIN AND I'M NOT CONVINCED I WON'T BE STRANDED ON THE SIDE OF THE ROAD AGAIN. IT'S COMPLETELY UNACCEPTABLE THAT WHEN I HAD A PROBLEM WITH MY JEEP I TAKE IT TO THE DEALER AND THEY DON'T KNOW WHAT'S WRONG AND CAN'T HELP ME. IF THEY DON'T KNOW, WHO IS SUPPOSED TO KNOW?? I FEEL THAT MY CHILDREN AND I ARE UNSAFE IN THIS CAR. IT'S UNACCEPTABLE THAT A CAR JUST STALLS OUT OF NOWHERE ON A HIGHWAY AND JEEP/CHRYSLER ACTED LIKE THEY COULD CARE LESS. LIKE IT WAS MY PROBLEM AND NOT THEIRS. THEY INCONVENIENCED ME FOR OVER 5 WEEKS AND I STILL DON'T HAVE A RELIABLE CAR THAT I FEEL SAFE TO DRIVE. COMPLETELY UNACCEPTABLE. IS IT GOING TO TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED FOR CHRYSLER TO DO THE RIGHT THING? *TR
I FILED A COMPLAINT BACK IN JANUARY 2014 REGARDING THIS ISSUE. IT WENT NO WHERE WITH NHTSA. CHRYSLER/FIAT SENT OUT RECALL N23...THEIR FIX FOR VEHICLES THAT MIGHT ROLL WHEN REMOTE START WAS USED.THIS RECALL REPROGRAMMING CAUSED JEEPS TO LOOSE 4X4, 4X4LOW ETC. SOME GET STUCK IN 4LOW, SOME IN 2HIGH. AFTER ALMOST $700 AND MONTHS OF AGGRAVATION, PAYING TO REPLACE MY ACTUATOR (WHICH WAS FINE!), I STILL HAVE THE PROBLEM WITH NO 4X4, 4X4 LOW OR ABILITY TO SHIFT TRANSFER CASE INTO NEUTRAL. I HAD TO HAVE THE DEALER CLEAR THE ERROR CODES AGAIN! I AM REALTOR IN UPSTATE NY AND USE MY 4X4 REGULARLY!! I DON'T WANT TO GET UP ON SOME MOUNTAIN DIRT ROAD AND FIND OUT I DON'T HAVE MY STABILITY CONTROL, 4X4LOW OR OTHER! THIS IS A GRAVE SAFETY ISSUE FOR THOSE THAT USE 4X4 LOW ESPECIALLY. DURING THIS PAST WINTER I DIDN'T EVEN HAVE REGULAR 4X4 AND MY JEEP FISHTAILED IN THE SNOW. PLEASE DO SOMETHING TO FORCE CHRYSLER TO FIX THIS SAFETY PROBLEM. THANK YOU. *TR
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 82,006. THE VIN WAS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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