Other / unspecifiedPowertrain (other)Suspension
Filed Mar 3, 2018
THE VEHICLE EXPERIENCES AN ISSUE IN ONE OF THE AREAS NOTED, USUALLY WHEN ACCELERATING THROUGH A GRADUAL TURN TO THE LEFT SUCH AS ON AN "ON" RAMP. THE DRIVE TRAIN HAS BEEN INSPECTED BY BOTH INDEPENDENT MECHANICS AS WELL AS JEEP'S AUTHORIZED SERVICE CENTER IN YONKER'S, NY WITH REPORTS OF NO PHYSICAL DAMAGE. THE JEEP SERVICE CENTER HAS STATED THAT WHILE THEY TOO HAVE EXPERIENCED THE MALFUNCTION, THEY ARE INCAPABLE OF DIAGNOSING THE PROBLEM, SUGGESTING IT BE DRIVEN BY THE OWNER "UNTIL IT WORSENS".
- NHTSA ID
- 11076103
- Incident
- Jan 26, 2018
- Mileage
- 97,850 mi
Other / unspecified
Filed Jul 3, 2016
THE INNER TREAD IS SEPARATING FROM THE REST OF THE TIRE AND THE METAL IS BEING EXPOSED. THE ALIGNMENT IS GOOD AND ALL FRONT END PARTS ARE GOOD. I NOTICED THIS AS I WAS CLEANING AND DOING MAINTENANCE. I DRIVE THIS VEHICLE TO WORK AND FEAR I WILL BE IN A SERIOUS ACCIDENT.
- NHTSA ID
- 10882343
- Incident
- Jun 21, 2016
- Mileage
- 90,000 mi
EngineOther / unspecifiedSteering
Filed Sep 2, 2015
9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.
- NHTSA ID
- 10761078
- Incident
- Sep 1, 2015
- Mileage
- 69,000 mi
ElectricalEngineOther / unspecified+1 more
Filed Sep 1, 2015
MULTIPLE INCIDENTS OF UNINTENDED CHANGE IN IGNITION SWITCH POSITION TO THE OFF POSITION, RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. FIRST OCCURRENCE (APPROXIMATELY 2010) WAS DURING A LEFT-HAND TURN, WHICH NEARLY CAUSED A MULTIPLE VEHICLE ACCIDENT. CONSTANT AIRBAG LIGHT WARNING. MULTIPLE OTHER OCCURRENCES SINCE THEN, RESULTING IN MULTIPLE CALLS TO DEALER AND CONTACT TO 1800 NUMBERS PROVIDED. FAC P57/NHTSA 14V-567 IMPORTANT SAFETY RECALL NOTICE RECEIVED AND DEALER AGAIN CONTACTED. HOWEVER, I WAS ADVISED THAT THE IGNITION IS NO LONGER IN PRODUCTION AND THERE IS NO WAY OF KNOWING IF/WHEN THE PART WILL BECOME AVAILABLE. ACCORDINGLY, NO REPAIR/REMEDY CAN BE MADE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10760810
- Incident
- Sep 2, 2010
- Mileage
- 20,000 mi
EngineOther / unspecifiedSuspension+1 more
Filed Sep 9, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 12/26/13*LJ THE PASSENGER SIDE MIRROR WAS REPLACED. THE SPEAKERS WERE NOT WORKING CORRECTLY, THE STABILIZER BUSHINGS WERE REPLACED.
- NHTSA ID
- 10542561
- Incident
- Sep 27, 2011
- Mileage
- 51,000 mi
Other / unspecifiedSuspension
Filed Mar 5, 2012
TIRE PRESSURE MONITORING SYSTEM - VALVE STEMS CORRODED BADLY - APPEAR TO BE MADE OF POOR QUALITY ALUMINUM - EVENTUALLY BROKE OFF WHEN ATTEMPTING TO ADD AIR PRESSURE. COULD HAVE EASILY BROKEN OFF WHEN DRIVING JUST DUE TO VIBRATION AND CAUSED A SUDDEN LOSS OF AIR PRESSURE RESULTING IN LOSS OF CONTROL OF VEHICLE. HAVE REPLACE THREE UNITS SO FAR AT A COST OF OVER $300. HAVE KEPT OLD PARTS AND INVOICES AND PICTURES OF BADLY CORRODED UNITS. PLEASE RECALL BEFORE SOMEONE GETS HURT. JEEP HAS REPLACED UNITS WITH BRASS UNITS NOW!!! THEY SHOULD PAY FOR THEIR MISTAKES. PARTS MADE BY SCHRADER ELECTRONICS. *TR
- NHTSA ID
- 10450365
- Incident
- Jan 30, 2012
- Mileage
- 18,155 mi
ElectricalOther / unspecified
Filed Nov 22, 2010
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE KEY FOB DID NOT RECOGNIZE THE IGNITION AND WOULD NOT START; IT WOULD ALSO STALL. THE FAILURE OCCURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WOULD ONLY START UNTIL THE COMPUTER SYSTEM REBOOTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE FUSE CIRCUIT BOX COVER WHICH LABELED AND DIAGRAMED THE LOCATION OF THE FUSE FOR THE RELATED ELECTRICAL SYSTEM HAD THE WRONG COVER ON IT. THE CONSUMER STATED IT WAS A DODGE FOX BOX COVER. UPDATED 03/18/11
- NHTSA ID
- 10367087
- Incident
- Aug 1, 2010
- Mileage
- 38,000 mi
BrakesDriver assistanceOther / unspecified+1 more
Filed Jul 5, 2010
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR
- NHTSA ID
- 10341444
- Incident
- Jan 15, 2010
- Mileage
- 45,000 mi
Body & structureOther / unspecified
Filed Jul 3, 2010
2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR
- NHTSA ID
- 10341312
- Incident
- May 1, 2010
- Mileage
- 29,000 mi
ElectricalFuel systemOther / unspecified
Filed Apr 7, 2010
VEHICLE SHUTS DOWN, ENGINE STALLS WHILE DRIVING, ALSO DOES NOT START OR DIFFICULTY STARTING, SEEMS TO LACK ADEQUATE POWER..AFTER SEVERAL ATTEMPTS, WILL NOT WORK PROPERLY. LET VEHICLE SIT, "COOL DOWN", ABLE TO START AGAIN, SYSTEM OK..NO DASHBOARD SYSTEM WARNINGS. I WAS ON INTERSTATE 81 SOUTH AND FAILURE HAPPENED. ALSO, THIS SAME FAILURE OCCURRED AT 15,000 MILES. TODAYS FAILURE AT 30,221 IS THE SECOND OCCURRENCE. VEHICLE WAS TOWED TO SCRANTON DODGE JEEP SERVICE TONIGHT. WILL AWAIT VEHICLE SERVICE FROM DEALER. *TR
- NHTSA ID
- 10324403
- Incident
- Apr 7, 2010
- Mileage
- 30,221 mi
Other / unspecified
Filed Feb 7, 2010
I WORK IN A TIRE SHOP. ALL THE VALVE STEMS WE USED IN 2007 AND 2008 WERE DEFECTIVE. THEY SPLIT AT THE RIM. THEY ARE A TICKING TIME BOMB. I HAVE WORKED IN TIRES FOR 26 YEARS. *TW
- NHTSA ID
- 10307332
- Incident
- Dec 29, 2007
Other / unspecified
Filed Apr 18, 2009
THE CAR CAME WITH AN IPOD CONNECTOR LOCATED IN THE GLOVE BOX. THIS FEATURE WAS NOT AN UPGRADE THAT I PURCHASED AFTER I BOUGHT THE CAR, IT WAS A FEATURE THAT CAME WITH THE CAR. THIS FEATURE WAS ALSO A FEATURE THAT WAS VERY IMPORTANT TO ME AND ONE OF THE SOLE REASONS I PURCHASED THIS EDITION OF THE JEEP. ABOUT TWO AFTER THE CAR MY ENTIRE UCONNECT SYSTEM WAS IN OPERABLE AND SO WAS THE IPOD CONNECTOR. I TOOK MY CAR INTO THE SOUTH BAY JEEP DEALER NEAR MY HOME LOCATED IN TORRANCE, AND THEY RESOLVED IT. ABOUT TWO WEEKS LATER THE UCONNECT SYSTEM WENT OUT AGAIN. I BROUGHT IT IN TO THE LOCAL JEEP DEALER AND THEY RESOLVED THE PROBLEM. ANOTHER TWO WEEKS AFTER THE SECOND TIME THE UCONNECT SYSTEM WENT OUT AGAIN. AT THIS POINT I WAS VERY UPSET AT THIS IS A BRAND NEW CAR, LESS THAN TWO MONTHS OLD AND I HAVE ALREADY BROUGHT IT IN THREE TIMES. LITTLE DID I KNOW THAT I WOULD SOON BE BRINGING MY CAR IN EVERY TWO WEEKS TO GET THIS SITUATION RESOLVED. AFTER 3 MONTHS OF CONTINUOUS TRIPS TO THE SOUTHBAY JEEP DEALER THEY FINALLY RESOLVED MY ISSUE WITH THE UCONNECT SYSTEM. HOWEVER, THEY HAVE YET TO RESOLVE MY ISSUE WITH THE IPOD CONNECTOR IN THE GLOVE BOX. SINCE I HAVE PURCHASED THE CAR I HAVE BROUGHT IT INTO THE SERVICE DEALER OVER 10 TIMES TO RESOLVE THIS ISSUE. ITS BEEN 10 MONTHS SINCE I PURCHASED THE CAR AND THIS FEATURE HAS NOT WORKED SINCE I BOUGHT THE CAR. I HAVE SOUGHT THE ATTENTION OF DAVE DRISCOLL, SERVICE MANAGER AT SOUTHBAY JEEP AND HE HAS INFORMED ME THAT HE HAS DONE EVERYTHING IN HIS CAPACITY TO TRY TO FIX THIS ISSUE. I AM DEEPLY DISAPPOINTED IN THE CHRYSLER BRAND. THE FACT THIS ISSUE HAS NOT BEEN RESOLVED AFTER 10 MONTHS IS RIDICULOUS. I HAVE PURCHASED A BRAND NEW CAR WITH FEATURES THAT I CAN NOT USE. THIS IS NOT ACCEPTABLE TO ME. THIS IS THE FIRST TIME I HAVE PURCHASED AN AMERICAN CAR AND WILL PROBABLY BE MY LAST. THERE IS NO REASON A CUSTOMER SHOULD HAVE TO TAKE HER CAR IN OVER 12 TIMES. *TR
- NHTSA ID
- 10265922
- Incident
- Jan 15, 2008
- Mileage
- 250 mi
Other / unspecified
Filed Dec 3, 2008
I HAVE JUST TAKEN OWNERSHIP OF A 2003 JEEP GRAND CHEROKEE LIMITED WITH 85,000 MILES ON IT AND AFTER A FEW MONTHS, THE PASSENGER SIDE HEAT WENT OUT AND SOON AFTERWARD THE DRIVER SIDE HEAT WENT OUT TOO. MY WIFE AND I TOOK THE JEEP UP TO A JEEP DEALERSHIP AND WE WERE TOLD WE WERE GOING TO HAVE TO PAY A LITTLE OVER $1,000 TO GET IT FIXED. THEY TOLD US THE BLEND-DOOR ACTUATORS WENT OUT AND THAT IT WAS A VERY COMMON PROBLEM ON JEEP GRAND CHEROKEES RANGING FROM 1999-2004. WE ARE CURRENTLY GETTING THE PROBLEM FIXED AND ARE EXTREMELY UPSET THAT THERE HAS NOT BEEN A RECALL FOR THIS VERY COSTLY ISSUE. WHAT'S EVEN WORSE IS THE FACT THAT IF WE CONTINUE TO OWN THE JEEP, WE HAVE BEEN TOLD TO EXPECT THIS PROBLEM AGAIN IN ROUGHLY 50,000 MILES. *TR
- NHTSA ID
- 10250638
- Incident
- Nov 24, 2008
- Mileage
- 85,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.