Owner-reported complaints naming the transmission system, filed with NHTSA
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Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2008 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.
WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR
WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR
THREE MONTHS AFTER PURCHASING A 2008 JEEP GRAND CHEROKEE, THE VEHICLE SEEMS TO WANT TO STALL WHEN SHIFTING GEARS. WITHIN 8 MONTHS IT ACTUALLY IS STALLING, AT VARIOUS SPEEDS, AND HAS DONE SO AT LEAST 15 TIMES IN TWO YEARS. NEITHER THE DEALERSHIP OR CHRYSLER ACKNOWLEDGE THE SHIFTING PROBLEM AND HAVE NO REMEDY FOR THE STALLING. *TR
2008 JEEP GRAND CHEROKEE STALLS AT HIGH SPEEDS AND INTERMITTENTLY WHILE DRIVING. DEALER UNABLE TO FIX THUS FAR ( HAS CAR FOR ALMOST 30 DAYS). IN ADDITION, SAME THING HAPPENED ON MY 2007 MODEL AND HAS HAPPENED TO A NUMBER OF PEOPLE I KNOW WITH JEEP GRAND CHEROKEES. INTERNET IS FILED WITH REPORTS OF SAME EVENTS HAPPENING AT RANDOM. MINE STALLED AT 65 MPH - ALL ELECTRIC, RADIO, FLASHERS, EVERYTHING JUST GOES OUT. VERY SCARY AND VERY UNSAFE. PLEASE EVALUATE. *TR
VEHICLE ACCELERATED WHEN PUT INTO REVERSE. CHRYSLER SENT AN "INDEPENDANT" INSPECTOR, BUT THEY WILL NOT SHARE THE REPORT. IN FACT, CHRYSLER LIED ABOUT CONDUCTING THE INSPECTION. THEY TOLD ME THE INSPECTOR COULD NOT DO AN EVALUATION BECAUSE THE VEHICLE WAS "DISASSEMBLED". THE DEALER TELLS ME THE INSPECTOR SPENT TWO HOURS WITH A SERVICE TECHNICIAN AND TEST DROVE THE VEHICLE. I ALWAYS GET SUSPICIOUS WHEN SOMEONE LIES TO ME. THIS REQUIRES FOLLOW UP TO MAKE SURE THEY ARE NOT HIDING AN UNSAFE DEFECT IN THEIR VEHICLE. *TR
2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL STALLING AT VARIOUS HIGHWAY SPEEDS. THROTTLE LAGGING, HARSH UP/DOWN SHIFTING, HESITATION ON TORQUE DEMAND, FUEL MILEAGE REDUCED BY 20%. AFTER THE FIRST TWO STALLING OCCURRENCES, THE DEALERSHIP REPLACED THE FCM (FRONT CONTROL MODULE) SINCE THE SERIAL NUMBER OF THE INSTALLED ONE-337- MATCHED THE FEBRUARY 2008 RECALL, ALTHOUGH CHRYSLER DATABASE VIN RECALL SEARCH CAME BACK EMPTY??!! THE THIRD AND FOURTH STALLING EVENTS WERE FOLLOWED UP BY THE REPLACEMENT OF THE PCM (POWERTRAIN CONTROL MODULE) SINCE A "SOFT FAULT"-"TORQUE REQUEST DENIED" WAS FOUND STORED WITHIN THE CONTROLLER. HOWEVER, AFTER SIX HUNDRED MILES, A FIFTH STALLING OCCURRED. THIS TIME A HARD FAULT RELATED TO THE MAP SENSOR (INTAKE MANIFOLD ABSOLUTE PRESSURE) WAS FOUND. THE REPLACEMENT WAS SCHEDULED IN 48 HOURS. THERE WERE SIX DEALERSHIP APPOINTMENTS(ONLY TWO DOCUMENTED THOUGH ??!!) AND IT WAS INVARIABLY EITHER "WE HAVE TO ORDER THE PART" OR "THERE IS NOTHING WRONG WE COULD POINT AT". THE ALMOST NEW VEHICLE IS NOT SAFE TO BE DRIVEN ON PUBLIC ROADS. YET CHRYSLER NEVER PROVIDED A TEMPORARY REPLACEMENT UNTIL THE SAFETY HAZARD COULD BE LOCATED AND ELIMINATED. AFTER EVERY ATTEMPT OF SOLVING THE PROBLEM, THE CUSTOMER IS SENT AWAY TO TRY HIS (HER) GOOD LUCK WITH A VEHICLE WHICH MIGHT BE OKAY. I DON'T THINK THIS A PROFESSIONAL APPROACH FOR BOTH CHRYSLER AND THE DEALERSHIP SERVICING THE VEHICLE. GUESSING AND SAFETY DOES NOT BELONG WITHIN THE SAME SENTENCE ! *TR
VIBRATION AT 45 MILES PER HOUR AND ABOVE.. *TR
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO SHAKE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE PCM PROGRAMMED. THE PCM DID NOT STOP THE SHAKING; HOWEVER, THE VEHICLE NO LONGER JERKED FORWARD. THE VEHICLE HAS BEEN AT THE DEALER FIVE TIMES FOR THE SHAKING ISSUE, BUT THEY CANNOT REMEDY THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE SHAKING AND JERKING ALMOST CAUSED A CRASH. THE CURRENT MILEAGE IS 11,700 AND FAILURE MILEAGE WAS 5,514. UPDATED 6/4/09 *CN THE REAR VIEW MIRROR WAS OUT OF FRAME, THE ENGINE HAD A ROUGH IDLE AND IT FELT AS THOUGH IT WAS GOING TO STALL. UPDATED 06/09/09.*JB THE CONSUMER SHE AND HER HUSBAND WERE DISPLEASED WITH THE ARBITRATION BOARDS' DECISION. THE CONSUMER STATED THE VEHICLE WOULD SURGE FORWARD AND VIBRATE WHEN AT A STOP AND WOULD FEEL AS THOUGH THE VEHICLE WOULD STALL, EVEN MORE WITHOUT THE AIR CONDITION TURNED ON. THE EXPLANATION THE CONSUMER WAS GIVEN THAT THE AIR CONDITION WILL CYCLE ON AT THE SAME TIME THE COOLING FANS WHICH WAS SAID TO CAUSE THE PROBLEM. UPDATED 11/02/09.
IT WOULD NOT ROLL DOWN. TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE UNEXPECTEDLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE GEAR SHIFTER WAS PLACED INTO DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THERE WAS NO RESPONSE. THE CONTACT MADE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,355. UPDATED 3/3/09 *CN THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE THEVEHICLE OUT OF GEAR. THE LEFT FRONT WINDOW DID NOT FUNCTIN PROPERLY. UPDATED 03/04/09. *JB
TL*- THE CONTACT LEASES A 2008 JEEP CHEROKEE 4X4. WHILE PULLING INTO A PARKING GARAGE THE VEHICLE WOULD NOT ACCELERATED, INSTEAD IT WENT INTO REVERSE. SHE WAITED A FEW MINUTES THEN WHEN SHE TRIED TO PROCEED FORWARD THE VEHICLE CONTINUED IN REVERSE THEN JERKED AND STRUCK THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WASN'T ABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED NOTHING WAS WRONG AND IT MIGHT HAVE BEEN DRIVER ERROR. A POLICE REPORT WAS TAKEN BY THE WHITE PLAINS POLICE DEPARTMENT REPORT NUMBER 08-10826. THE CURRENT AND FAILURE MILEAGE WERE 2,511.
VEHICLE WAS PURCHASED ON 12/31/07. IN TWO SEPARATE OCCASIONS, THE VEHICLE'S TRANSMISSION GETS STUCK AND DOESN'T CHANGE GEARS. CAR AT BOTH TIMES WAS DRIVEN AT 40 MILES PER HOUR. WHEN ACCELERATED, THE VEHICLE'S SPEED WOULD NOT INCREASE, RENDERING THE CAR UNDRIVEABLE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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