2012 Jeep Grand Cherokee Airbags Problems

My Airbags did not deploy and I believe my seatbelt also did not work properly. I was struck head on (front end to front end) inside a tunnel by a pickup truck (ram 3500) Going appx. 40mph and my air bags did not deploy and my head hit my windshield so I’m unsure if seatbelts worked properly as I was using mine. My insurance company is storing it now for me as it is most likely totaled. My insurance is handling my property damage case, as far as I know it has not been to any dealer/mechanic and again is most likely beyond repair unfortunately. Colorado state patrol inspected both vehicles involved, I know my insurance is holding the vehicle now, I’m not sure about the other driver as I am struggling to find help with litigation. I had no warning from my car nor otherr driver, not sure if this is because I was entering the single lane tunnel. he did not use horn flash light anything like that, I laid on my horn and cut my wheel right but being in a tunnel with a wall of rock/mountain, there’s was no avoiding him.

NHTSA ID

11711560

Incident

Dec 18, 2025

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle stalled while driving around a sharp curve, causing the contact to crash into a tree. There was severe front vehicle damage due to the crash. The contact stated that no air bags deployed. The contact had not sustained any injuries. No medical attention was required. The contact stated that a police report was not filed due to the police department not showing up. The vehicle was towed to the residence by the contact's spouse. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

NHTSA ID

11701914

Incident

Nov 25, 2025

Mileage

106,000 mi

clockspring malfunction causing horn, cruise control, and air bag not functioning

NHTSA ID

11600247

Incident

Apr 1, 2024

On or about December 15 2020 my wife was on her way to work and hit a water puddle and hydroplaned at 60 miles per hour and lost control and hit the wall head on at 55 mph and no airbags deployed I have the car in my front yard

NHTSA ID

11545538

Incident

Dec 15, 2020

My husband was involved in a serious collision with another vehicle on July 20, 2023 and he sustained serious injuries because the airbags never deployed.

NHTSA ID

11536932

Incident

Jul 20, 2023

Airbag light came on and I took it to my mechanic and he stated the the buckle attached to the seat is throwing a code which disables my passenger airbag. The part is on national back order. Is what our local dealer said and we will not be getting a part for a very long time

NHTSA ID

11514843

Incident

Mar 27, 2023

Airbag warning light flashes on and off at random times, whether care is moving or not. Noticeably more frequent when driving and breaks are applied.

NHTSA ID

11487624

Incident

Sep 26, 2022

The entire leather dash has become the delaminated they had issued a recall on us for a six-month period in early 2020 they kept pushing back saying they didn’t have the parts and six months lapsed I am just worried if I were to get into an accident that the airbags on the passenger side would not operate properly due to the fact that all the leather has sagged and become unglued how can a manufacturer only make a safety recall good for six months the mechanic told me it’s because they only have a certain amount of budget on labor and parts to do safety recalls and that the shops don’t want their time taken up because it is such a time extensive process there were thousands of vehicle’s affected and a lot of them were unable to be fixed because of part shortage and the six-month timeframe they gave everyone How do I get this fixed without paying $3000

NHTSA ID

11477493

Incident

Aug 3, 2022

There is a failure in the driver seat belt system resulting in the car not knowing if the driver is buckled. This affects the function of the airbag system in the vehicle. The sensor in the seat belt restraint buckle assembly (P/N 1GQ92DX9AC) that is responsible for reporting if the buckle is fastened has failed resulting in 2 error lights on the dashboard: seat belt and airbag. When evaluating the codes stored in the ECU, I found code B1B51, "Active 1st Row Driver Seat Belt Sensor Circuit High", was triggered. This is indicating a failure of the sensor or harness in the buckle assemble attached to the drivers seat. I am unable to source a replacement part 1GQ92DX9AC since they seem to be backordered everywhere. I've contacted several dealers and parts distributers. This means my vehicle is currently stuck in an unsafe condition. I'm unsure about the affect that this failure has on the airbag system but since the airbag error light is illuminated on the dashboard, I'm worried that the system is disabled since the vehicle doesn't know if the driver is buckled. I've researched this issue on various forums and this isn't an uncommon issue. There are many posts about people trying to diagnose and repair this. This same part number is shared between the WK2 Jeep Grand Cherokee and the corresponding Dodge Durango sharing the same model years. I have not brought the vehicle to a dealer to confirm my diagnosis. I'm a mechanical engineer and typically maintain and repair my own vehicles.

NHTSA ID

11477312

Incident

Jul 1, 2022

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph when traffic began to back up. When the contact was attempting to get into the left lane, the vehicle's ahead suddenly stopped. The contact depressed the brake pedal, however, the vehicle suddenly accelerated forward causing them to rear-end the vehicle in front. The air bags did not deploy. There was damage to the vehicle in front where their entire rear end was crushed inward. The contact's vehicle was towed. A police report was filed. There were no injuries. There was no medical attention needed. The dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.

NHTSA ID

11462179

Incident

Apr 22, 2022

Mileage

131,000 mi

The activated headrest on the passenger side deployed while driving. No accident occurred and this problem appears to be an issue on similar vehicles. There was also a class action lawsuit about this so there should be a recall issued due to the plastic piece inside wearing down. This could easily cause a wreck or kill somebody!

NHTSA ID

11426919

Incident

Jul 28, 2021

THE COVERING IN THE DASH IS COMING UP THAT MAY PREVENT THE AIR BAG FROM DEPLOYING

NHTSA ID

11415386

Incident

May 2, 2019

Mileage

89,000 mi

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

NHTSA ID

11414883

Incident

Dec 29, 2019

AIRBAG OFF WARNING LIGHT KEEPS COMING ON - NOBODY HAS TURNED OFF THE AIRBAGS. PER THOMPSONS CHRYSLER, JEEP, & DODGE DEALERSHIP, THIS IS FROM WIRING THAT COMES LOOSE UNDER THE DRIVERS SEAT AND IS A COMMON SAFETY ISSUE WITH THIS MODEL.

NHTSA ID

11413257

Incident

Apr 21, 2021

Mileage

100,000 mi

AIRBAG LIGHT BLINKS ON AND OFF WHEN DRIVING OR JUST SITTING. RANDOMLY WILL BEEP WHEN STAYING ON. THIS SHOULD BE A RECALL AS IT IS VERY HAZARDOUS TO EVERYONE.

NHTSA ID

11413157

Incident

Apr 19, 2021

Mileage

138,000 mi

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT HEADREST AIR BAG DEPLOYED INDEPENDENTLY. RON LEWIS CHRYSLER DODGE JEEP RAM WAYNESBURG (1625 E HIGH ST, WAYNESBURG, PA 15370) WAS CONTACTED AND PROVIDED AN APPOINTMENT FOR THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

NHTSA ID

11399066

Incident

Mar 3, 2021

Mileage

215,000 mi

WAS DRIVING ON THE HIGHWAY AND THE PASSENGER SIDE AIR BAG ACTIVATED ON ITS OWN. CAR WAS NOT IN AN ACCIDENT AND DID NOT HIT A BUMP, POTHOLE, ETC. THIS IS A HUGE CONCERN AND NOW I'M BEING TOLD I NEED TO PAY FOR IT DEPLOYING. LUCKILY NO ONE WAS IN THE FRONT SEAT WHEN THIS OCCURRED. THIS SHOULD BE A RECALL. *TR

NHTSA ID

11330341

Incident

Jun 5, 2020

PASSENGER AIRBAG INDICATOR LIGHT TURNS ON AND OFF AT RANDOM TIMES WHILE VEHICLE IS DRIVEN OR PARKED. SOMETIMES IT REPEATEDLY TURNS ON AND OFF IN A FEW MINUTES. IT WILL HAPPEN IF SOMEONE IS IN THE PASSENGER SEAT OR NOT.

NHTSA ID

11297487

Incident

Dec 16, 2019

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MYRTLE BEACH JEEP (785 JASON BLVD, MYRTLE BEACH, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: 64613871. THE FAILURE MILEAGE WAS 116,000.

NHTSA ID

11257622

Incident

Sep 1, 2019

Mileage

116,000 mi

JEEP TURNS OFF AND WON'T TURN ON FOR HOURS THEN IT TRUED ON

NHTSA ID

11240208

Incident

Jul 24, 2019

Mileage

5 mi

VEHICLE STRUGGLES TO START WHEN STARTER BUTTON ENGAGED.

NHTSA ID

11228893

Incident

May 1, 2019

Mileage

117,000 mi

MY AIR BAG LIGHT RANDOMLY LIGHTS UP AND GOES AWAY AND SOMETIMES IT CHIMES WHEN IT POPS UP AND SOMETIMES IT DOESN'T. HERE RECENTLY, IT HAS DECIDED TO STAY ON. THERE IS NO CODE IF IT IS SCANNED. I DEFINITELY THINK THIS SHOULD BE A RECALL BECAUSE IF I WAS TO ACCIDENTALLY WRECK, I DON'T KNOW IF THEY WOULD ACTUALLY WORK OR NOT AS MUCH AS THE LIGHT COMES AND GOES.

NHTSA ID

11228259

Incident

Apr 2, 2019

Mileage

111,398 mi

HELLO, MY DASHBOARD CONTINUES TO WARP AND I'M CONCERNED THIS IS CAUSING IMPAIRMENT OF MY DEFROST AND POSSIBLY MY AIRBAG. AS YOU CAN SEE THIS IS AN ONGOING PROBLEM WITH JEEP ACCORDING TO NUMEROUS THREADS ON JEEP FORUMS. ALSO, A NEWS STORY IS PROVIDED HERE: HTTPS://YOUTU.BE/LE_4RVABOOK

NHTSA ID

11181298

Incident

Sep 1, 2017

Mileage

68,000 mi

TAKATA RECALL THE AIRBAG DOES NOT WORK GOT INTO AN ACCIDENT AND AIRBAG DID NOT POP OUT. THE LIGHT FOR THE AIRBAG COMES ON AND OFF.

NHTSA ID

11172992

Incident

Jan 15, 2019

SEAT BELT LIGHT AND AIR BAG LIGHT IS ON AND WONT GO OFF. WARNING SOUND WONT STOP RINGING.

NHTSA ID

11120393

Incident

Aug 9, 2018