RoadVitals

2013 Jeep Grand Cherokee Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest May 19, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 800 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2013 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed May 19, 2026

On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe structural safety hazard that occurred without warning due to the subframe rotting from the inside out.the entire cross member detached from the back of the frame dis lodging the drive shaft as well.the picture I am attaching below is one side both sides of the rear look the same .

NHTSA ID
11738723
Incident
May 18, 2026
ElectricalSuspension
Filed Nov 24, 2023

Has been having issues with the hydralyft suspension. There has been a leak in both front air suspension fittings that connect to the air lines that supply air to both of the front air bag suspension suspension shocks. Replaced both of those out of pocket. My main reason for contacting you guys today is because I've searched my vin number & after further research I've found out that my 2014 jeep grand Cherokee overland w/the 5.7Litet hemi engine has started to give me some issues the other day with the battery dying while I was driving it home. The very next day i walked outside because I was about to head to work. So I cranked my SUV up noticed the battery light on the dash was back on again but then I seen a little bit of smoke coming out from underneath my hood so I shut my truck off opened the hood & seen it was coming from my alternator. I even got a video of when I opened the hood that morning when I seen the smoke, & when Iooked under the hood the copper wound wrapped diodes inside the alternator were glowing red hot the color of lava. All I smelled was burning copper so it was on the verge of the metal being so hot it melted, like they were just pulled out of a metal furnace. My vin number should be in this request I can provide it if not. I can also provide pics & video of suv & alternator. I pulled the alternator off earlier myself because I've been out of transportation for the past week. So I'm going to get it testing here ina bit.

NHTSA ID
11556698
Incident
Nov 20, 2023
ElectricalPowertrain (other)Suspension
Filed Jun 2, 2020

CURRENT ISSUE - WHILE WAITING IN A FAST FOOD LINE THE BATTERY LIGHT CAME ON... AFTER RECEIVING FOOD - I PULLED INTO A PARKING SPOT AND BEFORE I COULD TURN THE VEHICLE OFF, IT STARTED GIVING OFF ERROR CODES RELATED TO VARIOUS ELECTRICAL ITEMS NOT BEING AVAILABLE - FIRST WARNING - SVC. AIR SUSPENSION - SECOND - BLIND SPOT DETECTION NOT AVAILABLE - THIRD EVIC ERROR - FOURTH - ADAPTIVE CRUISE NOT AVAILABLE... THEN DIED AND SMELT LIKE BURNING RUBBER WHEN I EXITED THE VEHICLE... A FAILED EFFORT BY ROADSIDE SERVICE TO JUMP THE VEHICLE DID MANAGE TO TURN ON THE WINDSHIELD WIPERS WHICH WOULDN'T TURN OFF BUT THAT'S ALL THAT ACCOMPLISHED SO I HAD ROADSIDE SERVICE PUT IT ON A FLATBED AND TOW IT TO MY HOUSE SINCE NOTHING WAS OPENED AND I DIDN'T WANT TO LEAVE IT SOMEWHERE WITH THE WINDOWS DOWN (OF COURSE THEY WOULDN'T ROLL UP)... PRETTY CLEARLY THIS SHOULD BE PART OF THE T39 ALTERNATOR RECALL THAT WAS ISSUED DUE TO BAD DIODES WHICH CAUSE THE ALTERNATOR TO FRY THE ELECTRICAL COMPONENTS WITH VERY LITTLE WARNING... THE CAR SHOULD DIE AND THEN THE REPLACEMENT OF THE ALTERNATOR SHOULD RECTIFY THE SITUATION... NOT - THE LIGHT COMES ON - THE CAR IMMEDIATELY DIES - AND THEN YOU NEED A NEW PCM OR ECM AND ALL NEW WIRING... ISSUE #2 - THE SUSPENSION HAS BEEN A TOTAL FIASCO ACCUMULATING $13,000 IN DEALER ASSESSMENTS NOT UNDER WARRANTY - THE WHOLE SYSTEM HAS GONE OUT WITHIN 80,000 MILES AND EVEN AFTER REPLACING 2 AIR STRUTS - 2 UPPER CONTROL ARMS - THE TIE RODS END LINKS - AND THE CV AXLES - AND THE COMPRESSOR - IT STILL SOUNDS LIKE A RICKETY BUCKET OF JUNK... WHEN DRIVING - ALWAYS. ISSUE #3 - THE WATER PUMP CONTINUOUSLY FAILS. - NOT SURE IF WHEN DRIVING BUT ONE WOULD SUSPECT THAT TO BE THE CASE. *TR

NHTSA ID
11326925
Incident
May 30, 2020
Mileage
80,000 mi
Suspension
Filed Feb 3, 2020

VEHICLE WAS STATIONARY, SITTING IN PARKING LOT AFTER DRIVING ON HIGHWAY FOR 4 HOURS. AIR BAG SUSPENSION EXPLODED, CAUSING VERY LOUD NOISE AND VEHICLE SUSPENSION TO DROP TO ALMOST THE TIRE. VEHICLE INOPERABLE AFTER INCIDENT. VERY HAZARDOUS TO BE NEAR WHEN AIR BAG SUSPENSION POPPED/EXPLODED.

NHTSA ID
11306839
Incident
May 31, 2018
Mileage
85,000 mi
SteeringSuspensionTires & wheels
Filed Apr 11, 2018

2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO METALLIC NOISE IN REAR OF VEHICLE AND TWO BROKEN SHOCKS/STRUTS. *LD THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THE STEERING WHEEL VIBRATED. THERE WAS A METAL TO METAL NOISE COMING FROM THE BACK OF THE VEHICLE AND A SLIP IN THE TRANSMISSION. THE VIBRATIONS WERE REPAIRED. THE BACK 2 TIRES WERE WARN. THE DEALER STATED THEY PASSED INSPECTION. *JS

NHTSA ID
11065090
Incident
Sep 1, 2016
Fuel systemSteeringSuspension
Filed Aug 20, 2017

BOUGHT MY CAR FROM PARKS FORD OF WESLEY CHAPEL ON 7/16/17. 2 DAYS LATER, THE CAR HAD TROUBLE STARTING.MY MECHANIC LOOKED IT OVER. IT HAD A POWER STEERING RACK LEAK AND EMBEDDED DIRT UNDERNEATH ITS CARRIER. BROUGHT CAR BACK TO FORD. THEY FOUND NOTHING. CALLED AGAIN BECAUSE OF SAME PROBLEM. WAS TOLD BY MANAGER DUBER TO TRY LOCKING AND UNLOCKING CAR TO ENGAGE STARTER. DID NOT WORK. BROUGHT TO JEEP. THEY FOUND THAT A RECALL ON THE RELAY TO THE FUEL PUMP WAS NEVER FIXED. THEY ALSO SAID THE FRONT SHOCKS WERE BLOWN AND LEAKING AND NOT COVERED UNDER WARRANTY. WARRANTY COMPANY SAID THAT CAR HAD PREEXISTING CONDITIONS AND SHOULD HAVE NEVER LEFT THE DEALERSHIP. THEY REFUSED TO FIX IT. THIS GREAT PRICE WAS FALSE REPRESENTATION AND MISLEADING. I NEVER WOULD HAVE BOUGHT THE CAR KNOWING IT NEEDED ALL OF THIS WORK.

NHTSA ID
11016394
Incident
Jul 18, 2017
Mileage
47,000 mi
Suspension
Filed Mar 24, 2016

TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

NHTSA ID
10851432
Incident
Jan 15, 2015
Mileage
36,000 mi
Suspension
Filed Jan 20, 2016

WARNING LIGHT WHILE DRIVING, "IMMEDIATE ATTENTION REQUIRED AIR SUSPENSION SYSTEM". OVERLAND MODEL AIR COMPRESSOR LEAK AFTER 31 MONTHS. AIR COMPRESSOR IS NOT COVERED DUE TO MILEAGE, BUT IS NOT A WEAR/TEAR RELATED PART. DEALER REPAIR $2266.07. MULTIPLE CALLS TO CHRYSLER FOR SOME HELP WITH PART RESULTED IN NO HELP. A COMPRESSOR SHOULD NOT FAIL IN 2.5 YEARS; THE WARRANTY FROM THE COMPONENT MANUFACTURER IS LIKELY AT LEAST 3 YEARS (I AM IN THE REFREGERATION BUSINESS AND KNOW ABOUT COMPRESSOR WARRANTIES). THE PART SEEMS TO BE PROBLEMATIC BASED UPON SEARCHES AND THE FACT THAT THE PART IS ON A NATIONAL BACK ORDER FROM ALTERNATE SUPPLIERS.

NHTSA ID
10821212
Incident
Jan 16, 2016
Mileage
95,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .