2023 Jeep Grand Cherokee Body & structure Problems

I am requesting that NHTSA investigate a potential safety defect affecting 2022-present Jeep Grand Cherokee vehicles involving failure of the front bumper retention clamps. Owners of these vehicles are reporting that the front bumper mounting clamps begin to crack, break, or fail at approximately 30,000 miles — often occurring just after the basic warranty period expires. These components appear to be inadequate for their intended purpose and are critical to maintaining proper bumper attachment. This issue is widely discussed among Jeep owners, yet the manufacturer has not issued a recall, service campaign, or permanent repair solution. Instead, owners are being forced to pay hundreds of dollars to replace or repair a failure caused by what appears to be a low-cost component that does not meet the durability requirements expected of a safety-related exterior vehicle part. A detached or partially detached front bumper creates a potential road hazard. A bumper that separates while driving could fall onto the roadway, creating a danger for other motorists and increasing the risk of additional crashes. I respectfully request that NHTSA investigate: The frequency and mileage range of front bumper clamp failures on 2022-present Jeep Grand Cherokee models. Whether the bumper retention components meet durability and safety standards. Whether Jeep/Stellantis was aware of this issue and failed to provide an adequate remedy. Whether a recall or safety campaign is necessary to prevent bumpers from becoming roadway hazards. Please review this matter before additional failures result in property damage, crashes, or injuries. Thank you for your attention to this potential safety defect.

NHTSA ID

11745046

Incident

May 18, 2026

We were in a serious car accident. We were T-boned and rolled two or three times. We had to be pulled from the upside down Grand Cherokee. Our complaint is the fuel fill line broke and poured 23 gallons of raw gasoline into the car. My husband was overcome by the gas and and to be revived twice. I had blacked out due to the force of the air bags. We were okay with now, we were removed before the car exploded. The gas should have never entered the cabin!!! If our experience could help someone else we would be relieved.

NHTSA ID

11605068

Incident

Jun 30, 2024

Was driving down the road and my sunroof shattered and glass fell in to my car and cut me, no rocks hit my car and I was not near any other vehicles

NHTSA ID

11582733

Incident

Apr 12, 2024

The passenger side front and rear floor are getting wet when it rain or when is taking to car wash and the fuse box and battery compartment under the passenger seat is full of water electrical component can fail car was taken for repair in January 2024 and will be in the shop [XXX] again with same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11576440

Incident

Jan 5, 2024

While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.

NHTSA ID

11553642

Incident

Nov 4, 2023

Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.

NHTSA ID

11553037

Incident

Nov 1, 2023

The front bumper clips do not hold the bumper in place and comes unhooked on both sides while driving

NHTSA ID

11546804

Incident

Sep 26, 2023

As noted on the IIHS.org website, 2022 and 2023 Jeep Grand Cherokee's built prior to April 2023 experienced a fuel tank rupture in the side impact test conducted by IIHS. Stellantis redesigned the underbody structure to correct this issue. This redesign was put in place on vehicles assembled after March 2023. IIHS originally tested a 2022 Jeep Grand Cherokee in October 2022 and identified the fuel tank rupture during the side impact test. However, IIHS did not post this information on their website until almost a year later when tests of the redesigned vehicle were performed, and the fuel tank leak issue had been corrected. Hence, 2022 and 2023 Jeep Grand Cherokee’s built prior to April 2023 have a significant safety concern that IIHS did not inform the public about in a reasonable time frame and more importantly, Stellantis is aware of but has not issued a recall to correct the issue on vehicles that were built prior to the redesign. Please review the side crash results on IIHS paying attention to the 2022 test where the fuel tank ruptured. Brings back memories of the infamous Ford Pinto gas tank design. I am asking for NHTSA to assist in requiring Stellantis to issue a recall on vehicles built prior to the redesign to either modify the vehicle to address the fuel tank rupture concern, or if that is not possible buy back the vehicles. Please contact me by e-mail [XXX] ) of cell [XXX] if you require more information to pursue this issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11542034

Incident

Sep 1, 2023

There are multiple safety recalls for this vehicle that I have only had for 1 month. I began the new lease with this vehicle beginning of March and the vehicle has been back to the dealership 4 times already. Issue #1: The middle part of the steering wheel where the air bag is located came completely off the steering. It was dangling almost causing my boyfriend and I to get t-boned. Since the middle part of the steering wheel was dangling and me trying to turn the wire got caught in the steering wheel not allowing me turn. I was also very lucky that the airbag alone did not deploy in my lap. The car is currently at the dealership getting "fixed" I truly believe that this specific car has multiple recalls. There was no warning at all just came right off. Issue #2: Underneath the car the seam sealer was faulty and the dealership has to weld the underneath of the car back together. There was also no warning to this I could hear the pieces clinking together underneath the car. Issue #3: The gas pedal vibrates when you hit speeds 40 mph and above to the point where my foot goes numb. This puts my ability to drive the car at risk especially if my foot goes numb from driving my car. The vehicle is back at the dealership to get this issue fixed for the second time. No warning lamps or messages for this issue.

NHTSA ID

11514912

Incident

Mar 30, 2023