Body & structureFuel systemSuspension
Filed Nov 12, 2025
The contact owns a 2006 Jeep Liberty. The contact stated that while driving approximately 20-25 MPH, the front control arm fractured. The front wheel seized, and the vehicle drove into a driveway. There were no warning lights illuminated. The vehicle was towed to the residence. The local dealer was contacted and suggested an appointment, and that the rear control arm was not covered under warranty. The contact was informed about NHTSA Campaign Number: 13V252000 (Fuel System, Gasoline, Structure) and NHTSA Campaign Number: 18V278000 (Suspension). The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 180,000.
- NHTSA ID
- 11699001
- Incident
- Nov 5, 2025
- Mileage
- 180,000 mi
Body & structureFuel systemSuspension
Filed Feb 26, 2024
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 13V252000 (Fuel System, Gasoline, Structure) and 18V278000 (Suspension) however, the parts to do the recall repairs were not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the abnormal sound was due to a lower control arm failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. Parts distribution disconnect.
- NHTSA ID
- 11574040
- Incident
- Jan 6, 2024
- Mileage
- 63,000 mi
Body & structureVisibility
Filed May 22, 2023
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that all 4 windows had detached from the track. The vehicle was taken to the dealer, who informed the contact that the failure was a common failure. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 4,707.
- NHTSA ID
- 11523168
- Incident
- May 15, 2007
- Mileage
- 4,707 mi
Body & structureElectricalPowertrain (other)
Filed Dec 3, 2021
Hello, my name is Jamie Woodley. I'm filing this complaint on my 2006 Jeep Liberty Sport. Currently, there's a recall for the Suspension Rear lower control arms. I've read the previous recalls on it, which I saw this vehicle has been reprogrammed before. I've only had the vehicle for a few months and I've had an oil leak, bad thermostat, and the transmission is busted. I can't reverse or drive over 10 mph. I heard the transmission may be in Fail Safe mode. I had Midas do a full inspection, but they failed to acknowledge the lower control arms by suggesting brakes. I knew it wasn't the brakes. The technician drove the vehicle after the brakes were done, but I still heard/felt a problem with the Suspension. There is a recall for that from 2018. I purchased the vehicle last year in March 2020. Also, the rear lift gate was dented when I bought it like the vehicle may have been in an accident. This was a vehicle I purchased for my 2 kids and I. This vehicle has been giving me problems since I bought it. The back driver's side window won't go all the way up. I have to keep a stick in between just to keep the window from falling all the way in the door. Definitely not a safe vehicle. My Engine stalled out on the free way while I was on my way to pick up my kids. After my oil change, no oil light came on. I am seeking help with any buy back programs or a valued trade in appraisal. I have a quote from Conrad's on how much it's going to cost to fix it and the price is over $3,000. I have extended warranty, but am unsure if it will cover any service requests. That is pretty outrageous that it's going to cost that much to fix it. I've been at Take 5 to keep up on the maintenance and was told I had an oil leak somewhere. On top of the brakes, I've spent money on 4 new tires, 6 ignition coils, an O2 Sensor, and I bought a New PCM/ECU computer I have yet to have installed. Feel free to contact me at the information I've provided. I'd be truly grateful for any assistance. Thanks!
- NHTSA ID
- 11442526
- Incident
- Aug 5, 2020
Body & structureVisibility
Filed Jan 21, 2020
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR WINDOWS WOULD NOT REMAIN SHUT. THE CONTACT HAD TO TAPE BOTH WINDOWS TO SECURE THEM SHUT. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO DIAGNOSED THAT BOTH WINDOW MECHANISMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000. *BF*JB
- NHTSA ID
- 11300658
- Incident
- Jan 21, 2018
- Mileage
- 65,000 mi
Body & structureOther / unspecifiedSuspension
Filed Mar 25, 2019
DRIVING VEHICLE AND VEHICLE STARTED MAKING POPPING NOISES RIGHT REAR, AND VEHICLE FELT LIKE THE REAR END WAS FISHTAILING WHY FRONT WAS STILL GOING STRAIGHT. TOOK TO CERTIFIED DEALER AND THEY REPORTED UNSAFE VEHICLE REPORT FILED DUE TO FRAME ROTTED THROUGH ON RIGHT REAR WHERE LOWER CONTROL ARM ATTACHES TO THE FRAME. THIS IS A RECALL ITEM FOR 2006 JEEP LIBERTY IN MAY 2018 (U38). OUTREACHED TO MOPAR AND AS TOLD NO RECALL ON VIN FOR THIS YET IF AUTHORIZED DEALER STATED IT IS WHAT RECALL IS THEY WOULD FILE CLAIM. WHEN TOLD IT IS, WAS DOCUMENTED ON INVOICE, MOPAR STATED THEY NEVER SAID THAT, WAS NOTHING COULD DO, WOULD NOT FILE CLAIM AGAINST U38 RECALL, AND BECAUSE UNABLE TO FIX AND OLD VEHICLE NOTHING WOULD BE DONE TO CORRECT THIS.
- NHTSA ID
- 11191425
- Incident
- Mar 14, 2019
- Mileage
- 129,544 mi
Body & structureFuel systemSuspension
Filed Feb 26, 2019
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE AT A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE MADE A LOUD GRINDING NOISE AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MOVED THE SHIFTER INTO PARK AND NOTICED THAT THE BALL JOINT AND AN UNKNOWN TIRE BECAME DETACHED WITHOUT AN IMPACT OCCURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- NHTSA ID
- 11182557
- Incident
- Jun 5, 2016
- Mileage
- 150,000 mi
Body & structureFuel system
Filed Jan 23, 2019
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA TOYOTA OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4504) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11171735
- Incident
- Jun 1, 2018
Body & structureFuel systemSuspension
Filed Dec 27, 2018
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. NEUWIRTH CHRYSLER WILMINGTON (219 S COLLEGE RD, WILMINGTON, NC 28403, (910) 799-1815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 11163681
- Incident
- Dec 27, 2017
Body & structureEngine
Filed Sep 14, 2018
1. RUST CORROSION AROUND THE 3RD BRAKE LIGHT CAUSE BRAKE LIGHT TO FALL OUT. IT HAS TO BE HELD UP BY DUCT TAPE AND IS HILDING UP MY INSPECTION. 2. CHECK ENGINE LIGHT IS READING IMPLAUSIBLE FUEL VOLUME LEVEL. FUEL GAUGE DROPS AFTER 10 MINUTES.
- NHTSA ID
- 11129439
- Incident
- Aug 24, 2018
- Mileage
- 116,000 mi
Body & structureElectrical
Filed Aug 6, 2018
1) FRONT DRIVER WINDOW REGULATOR FAILED. 2) FRONT PASSENGER DOOR ARMREST DETACHED WHEN CLOSING THE DOOR.
- NHTSA ID
- 11118047
- Incident
- Aug 6, 2018
- Mileage
- 96,000 mi
Body & structureSuspension
Filed May 3, 2018
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE SHIELD UNDER THE DRIVER'S SIDE DOOR DETACHED FROM THE VEHICLE. ADDITIONALLY, THE UNDERCARRIAGE WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,668.
- NHTSA ID
- 11091565
- Incident
- Feb 1, 2018
- Mileage
- 140,668 mi
Body & structureFuel system
Filed Jun 29, 2017
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER (AL SERRA JEEP, CHRYSLER IN GRAND BLANC, MICHIGAN) WHO STATED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED DUE TO EXCESSIVE CORROSION OF THE FRAME. THE DEALER REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
- NHTSA ID
- 11002112
- Incident
- Jun 28, 2017
- Mileage
- 169,000 mi
Body & structure
Filed Jun 4, 2017
WE ALL OWN CARS. MY CAR HAS THIS PROBLEM WHERE THE POWER WINDOWS SUDDENLY STOP WORKING. IN OTHER WORDS, I CAN LOWER MY WINDOW AND HAVE IT SUDDENLY DECIDE TO NOT COME BACK UP, LEAVING ME WITH A VEHICLE SUBJECT TO ALL KINDS OF THEFT. THIS PROBLEM HAS HAPPENED THIRTEEN TIMES NOW ON MY 2006 JEEP LIBERTY AND CHRYSLER EXPECTS ME TO PAY $475 FOR EACH REPAIR. I WANT CHRYLSER TO PROVIDE THIS SERVICE FOR ME FREE OF CHARGE, ONLY BECAUSE THEY DID THE FIRST TWELVE TIMES. WITHOUT THIS SUPPORT, I AM IN A POSITION WHERE I CANNOT KEEP MY CAR AND CANNOT AFFORD A NEW ONE. DO YOU KNOW WHAT IT FEELS LIKE TO LOWER YOUR CAR WINDOW AND HAVE IT SUDDENLY NOT COME BACK UP? ESPECIALLY IN THE COLD OF WINTER? THE CUSTOMER SERVICE CENTER GAVE ME EVERY EXCUSE THEY COULD FIND TO NOT HELP ME OUT. AND THEY ALSO TOLD ME I WAS BEING PRETENTIOUS. HOW WOULD YOU FEEL IF THIS WAS HOW A CAR MANUFACTURER TREATED YOU? I COME FROM A FAMILY OF JEEP OWNERS AND CHRYSLER (THE MOTHER COMPANY) WOULD RATHER LOSE MY BUSINESS AND PERMIT ME TO TALK NEGATIVELY ABOUT THEM THEN STOP TO HELP ME. THEY EVEN ENCOURAGED ME TO HIT THE NET AND START SUBMITTING REVIEWS. THIS IS SORT OF CALLOUS NEGLIGENCE IS NOT WHAT ANY KIND OF CONSUMER SHOULD ENDURE. AT THIS POINT, WHAT REASON DO I HAVE TO PERFORM THE SERVICE? WHAT REASON DO I HAVE TO KEEP MY CAR? WHAT REASON DO I HAVE TO EVER SHOP WITH THEIR BRAND AGAIN?
- NHTSA ID
- 10993092
- Incident
- Apr 7, 2017
- Mileage
- 172,000 mi
Body & structureOther / unspecifiedSuspension
Filed Dec 25, 2016
I WAS DRIVING HOME CHRISTMAS MORNING AND A FEW MILES BEFORE I GOT HOME THE LOWER AND HIGHER BALL JOINTS SEPARATED FROM EACH OTHER. I HAD NO CONTROL OF THE VEHICLE, THANKFULLY THERE WAS NO ONE ELSE ON THE ROAD WITH ME. I WAS HEADED STRAIGHT ON ROAD WHEN INCIDENT HAPPENED. VEHICLE BOUNCED MANY TIMES BEFORE COMING TO A STOP OFF THE ROAD. I WAS INFORMED LATER AFTER INCIDENT THAT THIS VEHICLE HAD A RECALL FOR WHAT I HAD JUST DESCRIBED ABOVE. VEHICLE WAS BOUGHT USED FROM DEALERSHIP AND HAVE NO RECORD OR INFO IF THIS RECALL BEING FIXED. *TR
- NHTSA ID
- 10937390
- Incident
- Dec 25, 2016
- Mileage
- 144,000 mi
Body & structure
Filed Oct 31, 2016
JEEP WINDOW REGULATOR ON REAR PASSENGER SIDE DOOR SUDDENLY FAILED FOR NO OBVIOUS REASON. WINDOW JUST FELL INSIDE THE DOOR WHILE THE CAR WAS PARKED AND THE ENTIRE SYSTEM MUST BE REPLACED.
- NHTSA ID
- 10920168
- Incident
- Oct 30, 2016
- Mileage
- 82,000 mi
Body & structureFuel system
Filed Apr 26, 2016
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD ACCORDING TO THE INVOICE, THE RECALL COULD NOT BE PERFORMED, DUE TO THE SEVERITY OF THE CORROSION AND CHRYSLER WOULD RESOLVE THE ISSUE IN A DIFFERENT WAY. WHEN THE CONSUMER CONTACTED THE DEALER AGAIN, AFTER NOT HEARING ANYTHING, SHE WAS INFORMED THE REPAIR WAS COMPLETED. THE CONSUMER STATED NO REPAIRS WERE NOT DONE. RECALL # 13V252000. *JB
- NHTSA ID
- 10861809
- Incident
- Sep 29, 2014
Body & structureFuel system
Filed Dec 9, 2015
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10809250
- Incident
- Mar 2, 2015
Body & structureBrakes
Filed Nov 9, 2015
THE VEHICLE WAS IN NEED OF NEW BRAKES, ROTORS, PARKING BRAKE SHOES AND HARDWARE AT 93000 MILES. A GRINDING NOISE FROM THE REAR DRIVERS SIDE BRAKING SYSTEM WAS PRESENT WHEN IN MOTION AND ASSUMED TO BE WARPED ROTORS. WHEN THE ROTORS WERE REMOVED IT WAS FOUND THAT THE PARKING BRAKE BACKING PLATE AND THE BOLTS THAT SECURE IT HAVE RUSTED TO THE EXTENT THAT THE PLATE IS LOOSE AND NO LONGER SECURED, WHICH MAKES THE PARKING BRAKE DEFECTIVE AND IS A SERIOUS SAFETY CONCERN. THIS APPEARS TO BE A VERY COMMON PROBLEM AND FOR A VEHICLE UNDER 10 YEARS OLD AND 100000 MILES TO HAVE PARTS RUST SO SEVERELY THAT THEY FAIL IS AN ISSUE THAT CHRYSLER SHOULD ADDRESS, AS IT IS OBVIOUS THAT THIS PART WAS NOT MADE TO LAST.
- NHTSA ID
- 10789231
- Incident
- Nov 7, 2015
- Mileage
- 93,000 mi
Body & structureFuel system
Filed Oct 22, 2015
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO RESPOND IN A TIMELY MANNER TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
- NHTSA ID
- 10806826
- Incident
- Oct 1, 2015
Body & structureVisibility
Filed Oct 19, 2015
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR PANEL WITHOUT WARNING AND THE CONTACT HAD TO MANUALLY CLOSE THE WINDOW. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE WINDOW OPENED AND THE CONTACT HAD TO CLOSE THE WINDOW AGAIN MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW CABLES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
- NHTSA ID
- 10783300
- Incident
- Sep 8, 2015
- Mileage
- 65,000 mi
Body & structureFuel system
Filed Oct 15, 2015
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 10782395
- Incident
- Dec 1, 2014
- Mileage
- 60,000 mi
Body & structureFuel system
Filed Oct 13, 2015
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10781627
- Incident
- Oct 1, 2014
Body & structureSuspension
Filed Sep 30, 2015
[XXX]: COMPLAINT ABOUT JEEP BACKING PLATES: 2006 JEEP LIBERTY VIN # [XXX].I AM WRITING ABOUT A SAFETY PROBLEM WE ENCOUNTERED OVER THE PAST FEW WEEKS. ON 2 SEPARATE OCCASIONS; 8-13 AND 9-3-15 I ALMOST DROVE OFF THE ROAD WHEN SUDDENLY MY VEHICLE BEGAN TO SHAKE,LOUD, CLAMORING NOISE OCCURRED, WHICH MADE IT IMPERATIVE THAT I PULL TO THE SIDE OF THE ROAD/AWAIT ASSISTANCE. THE PROBLEM WAS THAT THE BACKING PLATES HAD CORRODED AND RUSTED TO SUCH A SEVERE DEGREE THE CAR WAS INOPERABLE WITHOUT EXPENSIVE REPAIRS (557.97 EACH TIME).THE CLOSE TIMING OF THESE INCIDENTS SHOW THAT THE LIFESPAN OF THESE PARTS WERE NOT MADE TO LAST. JEEP DECLINED THE REQUEST TO REIMBURSE EXPENSES PAID, AND FAILED TO ADDRESS THE BIGGER SAFETY CONCERN. I WORRY SOMEONE WILL NOT BE AS LUCKY WHEN THIS PROBLEM OCCURS. IT IS A VERY DANGEROUS SITUATION WHEN A VEHICLE <10 YRS OLD USED SOLELY AS A PASSENGER VEHICLE, IS MADE OF SUCH POOR QUALITY PARTS THAT THEY LITERALLY RUST OFF THE VEHICLE WHILE IT IS IN TRANSIT. IN DOING RESEARCH ON THE EXTENT OF THESE BACKING PLATE ISSUES, I SEE THAT THERE HAVE BEEN A SIGNIFICANT CUSTOMER COMPLAINTS FROM A QUALITY, FINANCIAL, AND SAFETY PERSPECTIVE, YET I SEE THAT NOTHING HAS BEEN DONE TO RECTIFY THIS ISSUE. IT IS MY VIEW THAT I SHOULD HAVE BEEN NOTIFIED OF THIS QUALITY ISSUE BEFORE I ALMOST HAD ACCIDENTS TWICE WITHIN A 3 WEEK PERIOD. THIS MAKE AND MODEL HAS BEEN THE SUBJECT OF SEVERAL CONSUMER SAFETY RECALLS, I AM SURPRISED THAT THIS HAS BACKING PLATE ISSUE HAS NOT BEEN BROUGHT TO ATTENTION OF OWNERS SO THAT IT COULD BE RESOLVED IN AN EXPEDITIOUS MANNER AT THE COST OF JEEP CORP. THIS IS AN ISSUE THAT THEIR COMPANY WAS AWARE OF AND PARTS SHOULD NOT ?ROT? OFF QUALITY VEHICLES. JEEP RESPONDED ON 9-29-15 AND FAILED TO MENTION THE SAFETY ISSUE RELATED TO THIS PROBLEM. I ATTACHED THEIR LETTER VIA ATTACHED FILE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10778667
- Incident
- Aug 13, 2015
- Mileage
- 140,000 mi
Body & structure
Filed Sep 23, 2015
TODAY THE JEEP DEALER SAID THE FRAME RAIL WAS NOT GOOD ENOUGH TO INSTALL THE HITCH AS CALLED FOR IN THE RECALL. I CALLED THE CHRYSLER COMPLAINT LINE AND WAS TOLD THERE IS NOTHING CHRYSLER CAN DO. SO NOW I MUST DRIVE AN UNSAFE VEHICLE, HOW CAN I SELL IT, OR EVEN TRADE IT IN. WHAT AM I SUPPOSED TO DO NOW? I READ THAT VEHICLES LESS THAN 10 YEARS OLD COULD BE PURCHASED BACK. THESE JEEPS WERE RECALLED FOR REAR SUSPENSION COMPONETS RUSTING UP SO NOW THAT THE FRAMES IS RUSTING I HAVE TO DRIVE A DEATH TRAP. I AM WONDERING HOW MANY TIMES CHRYSLER IS USING THESE EXCUSES IN ORDER TO NOT DO ANYTHING. ONE COULD EVEN THINK THIS RECALL WAS CRAFTED IN SUCH A WAY THAT CHRYSLER COULD GET OFF USING THESE EXCUSES WHAT ARE THE PEOPLE IN MY SITUATION SUPPOSED TO DO????
- NHTSA ID
- 10775480
- Incident
- Sep 23, 2015
- Mileage
- 74,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.