Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 180 NHTSA owner-reported complaints for the 2011 Jeep Liberty. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 180 · page 1 of 8
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train problems that eventually require new Transmissions on short timings compared to all other vehicles.
Upon inspection, significant underbody rust
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.
The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive
AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL
Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
My 2011 Jeep Liberty sport on 06-27-21, was sitting in a Super market parking lot while shopping. I returned from shopping and noticed my - Rear back door glass was completely blown out,exploded. Was it a break-in situation ? Or what caused this ? I called the police to make a report. The policeman said to contact insur. for replacement of blown out glass, and he filed his report. It is unknown my me,or policeman why this occurred. It, most definitely a Safety issue on 2011 Jeep Liberty Sport model
PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.
MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I NEED A CAR TO DRIVE I'M WASTING SO MUCH MONEY ON RENTALS BECAUSE I HAVE NO OPTIONS WITH THIS JEEP I NEED A SOLUTION THIS IS CRAZY I RELY ON MY VEHICLE FOR WORK AS I DO UBER EATS AND GRUB HUB I NEED HELP!!
MY VEHICLE WAS IN MOTION AND I WAS DRIVING ON A THREE LANE STREET WITH A SPEED LIMIT OF 45 MPH WHEN THE ABS BRAKE SYSTEM SUDDENLY SEIZED. THE BRAKES REMAINED ENGAGED AND THE ONLY WAY I COULD DRIVE MY CAR WAS TO PUT IT IN REVERSE, THEN NEUTRAL THEN DRIVE. MY ENTIRE DRIVE HOME I COULD HEAR THE BRAKES AND WHENEVER I HAD TO STOP AT A STOP SIGN THE BRAKES WOULD LOCK.
HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !
THE TIPM IN MY JEEP IS MESSING UP AND CAUSING ENGINE STALLING, RADIO FAILURE, ETC. I HAVE A BLUE DRIVER THAT CONSTANTLY GIVES ME CODES RELATED TO THIS PART DEFECT. I'VE ALSO GOT AN AIRBAG LIGHT COMING ON ALL THE TIME AND YET MY VIN SHOWS NO RECALLS FOR THIS PART. IF I GET INTO AN ACCIDENT MY AIRBAG MIGHT POSSIBLE FAIL. MY ENGINE HAS ALMOST STALLED 3-4 TIMES SINCE I'VE OWNED IT EITHER FROM A STOP LIGHT ACCELERATING OR CROSSING AT AN INTERSECTION THIS IS VERY DANGEROUS.
JEEP SKY SLIDER FULL OPEN ROOF CANNOT CLOSE. THE VEHICLE WAS STATIONARY. THIS IS AN ELECTRIC ROOF WITH NO OPTION TO MANUALLY CLOSE. *TR
I HAVE A JEEP LIBERTY 2011 W/ A SKY SLIDER ROOF- WHERE THE ENTIRE ROOF IS FABRIC AND SLIDES BACK. IT STOPPED WORKING & WOULDN'T SHUT ON TUESDAY AND THE ONLY PLACE THAT COULD PUT IT INTO A GARAGE AND LOOK AT IT BEFORE THE RAIN- WAS THE DEALERSHIP. I HEARD BACK FROM THEM TODAY- THEY NO LONGER MAKE THE PART THAT'S BROKEN. THEY WERE ABLE TO SHUT THE ROOF, BUT I CAN NEVER OPEN IT AGAIN B/C IT WON'T SHUT AND I'LL HAVE TO PAY THEM $243 AGAIN TO CLOSE IT. I'M READING ONLINE THAT THIS IS A COMMON PROBLEM ' AND EVEN WHEN THE ROOF IS SHUT IT- WIND CAN GET UNDER IT AND BLOW COMPLETELY OFF- POTENTIALLY CAUSING ACCIDENTS IF IT WERE TO RIP COMPLETELY OFF. I CAN'T BELIEVE THIS HASN'T BEEN RECALLED. I KNOW ITS COMMON FOR PLACES TO STOP MAKING PARTS AFTER 10 YEARS, BUT THERE SHOULD BE SOME RESOLUTION OFFERED TO SHUT YOUR ROOF WITH REASSURANCE IT WON'T RIP OFF AND HURT SOMEONE. I'M PRETTY MUCH SCARED TO DRIVE MY JEEP OVER 50 MPH NOW AND JEEP BASICALLY JUST THREW ME BACK OUT IN THE WORLD WITH NO WAY TO FIX IT BECAUSE THEY HAVE NO WAY TO FIX IT. THIS IS NO WAY FOR A COMPANY TO PERFORM . I WAS A LOYAL JEEP OWNER SINCE 1997! HERE ARE SOME PICS OF OTHER PEOPLES ROOFS FLYING OFF. *TR
THE AIR BAG DASH LIGHT HAS RECENTLY COME ON, AFTER THE MECHANIC TRIED UNSUCCESSFULLY TO RESET IT THE SAME ERROR MESSAGE POPS UP. WHEN THE COMPUTER IS CONNECTED IT SHOWS THE ONLY AIRBAG AFFECTED IS THE ONE IN THE STEERING WHEEL. THIS VEHICLE HAS NEVER BEEN IN A CRASH, MUCH LESS ANYTHING TO CAUSE THE AIRBAG TO DEPLOY SO IT IS THE ORIGINAL. IT STAYS ON CONSISTENTLY ANYTIME THE KEY IS IN THE ON/STARTED POSITION
THE DOORS DO LOCK THROUGH THE ELECTRICAL SYSTEM. YOU CAN MANUALLY LOCK AND UNLOCK THE VEHICLE BUT CAN NOT LOCK/UNLOCK THROUGH THE ELECTRICAL SYSTEM. CD PLAYER ALSO DOES NOT WORK. I BELIEVE THE ISSUE MAY BE STEMMING FROM THE FUSE BOX UNDER THE HOOD, I HAVE CHECKED ALL THE FUSES AND EVERYTHING SHOWS TO BE GOOD.
PASSENGER AIRBAG LIGHT STAYS ON ON THE DASH
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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