RoadVitals

2011 Kawasaki Concours 14

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 14, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 27, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2011 Kawasaki Concours 14, most frequently naming the brakes and electrical categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V117000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Feb 27, 2015
194 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
The risk: If the fuse blows, the engine will stall, increasing the risk of a crash.
The remedy: Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.
Kawasaki Motors Corp., U.S.A.Manufacturer number MC15-02View on NHTSA.gov
13V387000

ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; SERVICE BRAKES

Aug 27, 2013
337 units potentially affected
The defect: Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.
The risk: These issues increase the risk of a crash.
The remedy: Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.
Kawasaki Motors Corp., U.S.A.View on NHTSA.gov
12V343000

SERVICE BRAKES, HYDRAULIC; STRUCTURE:FRAME AND MEMBERS

Jul 20, 2012
13,289 units potentially affected
The defect: Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.
The risk: If the brakes lock up or fail, there is an increased risk of a crash.
The remedy: Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.
KAWASAKI MOTORS CORP., U.S.A.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 14, 2021

The electric wind shield broke at the mechanism while doing highways speeds allowing it to fold back and forward and hit my helmet almost causing a crash and . All parts on the windshield are stock. It also would not retract to fix my visibility. Part #55036-0003 for the assembly that broke.

NHTSA ID
11432998
Incident
Aug 29, 2021
Brakes
Filed Apr 5, 2013

BRAKES WILL SUDDENLY AND VERY ABRUPTLY GRAB MUCH MORE THAN NEEDED IF THE FRONT AND REAR ARE APPLIED AT THE SAME TIME. *TR

NHTSA ID
10507233
Incident
Feb 18, 2013
Mileage
12,000 mi
Electrical
Filed Jul 27, 2012

TL* THE CONTACT OWNS A 2011 KAWASAKI CONCOURS 14. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V134000 (ELECTRICAL SYSTEM); HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A PART BEING PRODUCED FOR THE RECALL REMEDY REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT IN OPERATION DUE TO SAFETY ISSUES.

NHTSA ID
10468002
Incident
May 16, 2012

Compare model years

Complaint and recall counts across every year of this model

Kawasaki Concours 14 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021100—
2017200—
2016400—
2014100—
2013330—
2012450—
2011Viewing340—
2010040—
2009740—
2008271038.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.