RoadVitals

2009 Kawasaki Concours 14

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Apr 21, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 27, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2009 Kawasaki Concours 14, most frequently naming the brakes, electrical and engine categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes675.0%
  • Electrical112.5%
  • Engine112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V117000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Feb 27, 2015
194 units potentially affected
The defect: Kawasaki Motors Corp., U.S.A. (Kawasaki) is recalling certain model year 2009-2013 Kawasaki Concours 14 and 14ABS motorcycles manufactured May 8, 2008, to February 20, 2013, and modified for police authority use. The additional police accessories may cause the 30-amp main fuse to blow. Also, the additional police wiring harness may chafe leading to a short, which may blow the main fuse.
The risk: If the fuse blows, the engine will stall, increasing the risk of a crash.
The remedy: Kawasaki has notified the affected police departments and will send trained personnel to repair the motorcycles, free of charge. The recall began April 13, 2015. Owners may contact Kawasaki customer service at 1-866-802-9381. Kawasaki 's number for this recall is MC15-02. Note: This recall is an expansion of recalls 12V-134, 13V-370 and 13V-387.
Kawasaki Motors Corp., U.S.A.Manufacturer number MC15-02View on NHTSA.gov
13V387000

ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; SERVICE BRAKES

Aug 27, 2013
337 units potentially affected
The defect: Kawasaki is recalling certain model year 2009-2013 Concours 14 police motorcycles. The improper installation of additional police accessories may cause multiple safety issues such as fuel leaks, reduction of braking ability and loss of electrical power to the engine, resulting in a stall.
The risk: These issues increase the risk of a crash.
The remedy: Kawasaki has notified that affected police departments and will send trained factory personnel to the departments to repair the motorcycles. The recall began on August 21, 2013. Owners may contact Kawasaki at 1-866-802-9381. This campaign is being conducted independent of recalls 12V134 and 13V370 for blown fuses on authority bikes.
Kawasaki Motors Corp., U.S.A.View on NHTSA.gov
12V343000

SERVICE BRAKES, HYDRAULIC; STRUCTURE:FRAME AND MEMBERS

Jul 20, 2012
13,289 units potentially affected
The defect: Kawasaki is recalling certain model year 2008-2012 Concours 14 (ZG1400 A/B/C/D) motorcycles. Due to a gap between the brake pedal and guard, small stone or debris can become trapped, creating a brake drag. This can cause the rear brake to overheat, leading to rear brake damage and lock-up or failure of the rear brakes. The front brakes may also be affected on ZG1400C models.
The risk: If the brakes lock up or fail, there is an increased risk of a crash.
The remedy: Kawasaki will notify owners, and dealers will replace the rear master cylinder rod end and remove the brake guard (if installed), free of charge. The safety recall began on July 37, 2012. Owners may contact Kawasaki at 1-866-802-9381.
KAWASAKI MOTORS CORP., U.S.A.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectrical
Filed Apr 21, 2021

DURING A STOP IF THE REAR BRAKE ABS IS ACTIVATED BECAUSE OF LOSS OF TRACTION, THE REAR BRAKE PEDAL WILL BECOME FROZEN AND NO REAR BRAKE WILL BE AVAILABLE. ADDITIONALLY NO ABS WARNING LIGHT ILLUMINATES. SYSTEM HAS BEEN CHECKED BY QUALIFIED TECHNICIAN, STATES ALL SYSTEMS ARE GOOD AND THE ABS MOTOR IS DEFECTIVE.

NHTSA ID
11413151
Incident
Apr 20, 2021
Mileage
43,000 mi
Brakes
Filed Jul 24, 2019

ABS PUMP FAILURE WITH NO WARNING LIGHT. REAR BRAKE LEVER FROZE UP AND DOES NOT DEPRESS MAKING THE REAR BRAKES UNUSABLE

NHTSA ID
11234355
Incident
Jul 19, 2019
Mileage
23,500 mi
Brakes
Filed Jul 21, 2017

REAR BRAKE LOCKS AND WILL NOT TAKE ANY INPUT TO THE PEDAL INTERMITTENTLY. ABLE TO FREE IT UP OR IT DOES IT BY ITSELF AFTER A FEW MINUTES NOT RIDING IT. ABS LIGHT IS NEVER ILLUMINATED FRONT BRAKE NOT AFFECTED CAN HAPPEN AFTER FIVE MINUTES OF RIDING OR UPWARDS OF AN HALF HOUR 45 MINUTES. CAN HAPPEN RIDING CITY AND HIGHWAYS AT ALL SPEEDS. NEVER HAPPENED STATIONARY

NHTSA ID
11006779
Incident
Jun 3, 2017
Mileage
79,000 mi
Brakes
Filed Feb 16, 2016

REAR BRAKE LEVER WOULD GET STUCK WHEN APPLYING REAR BRAKES. NOW I HAVE NO REAR BRAKES. ABS PUMP HAS FAILED, NO BRAKE PRESSURE AFTER THE PUMP TO THE REAR BRAKES. THERE IS PRESSURE BEFORE THE PUMP, BUT NONE AFTER THE PUMP.

NHTSA ID
10836372
Incident
Feb 8, 2016
Mileage
22,000 mi
Engine
Filed Mar 25, 2015
Fire reported

ON MARCH 28,15. ON A SATURDAY MORNING ABOUT 9:30AM. I JUST LEFT MY GARAGE WHERE I PARK MY MOTORCYCLE. IT IS COVERED SECURELY WITH A BIKE BARN AND A MOTORCYCLE COVER. WHEN I STARTED THE ENGINE. EVERYTHING SOUND OKAY AND NORMAL. AND THE NIGHT BEFORE I LEFT WORK IN THE FRIDAY EVENING GOING HOME. EVERY THING SEEMS OKAY. WHEN THE NEXT DAY. WHEN I LEFT MY APARTMENT GARAGE. I HAD WAITED FOR THE GREEN LIGHT TO CHANGE. WHEN ABOUT 1 AND HALF BLOCKS FROM MY APARTMENT. I NOTICE A SIZZLING SOUND. AND THEN SMELL LIKE SMOKE. AND ALL IN A SUDDEN. THERE WAS WHITE OR LIGHT BLUISH COLOR. COVERING ALL OVER ME. THIS CAME OUT OF THE ENGINE. AND ALSO MY PIPE. AND THE MOTORCYCLE HAD SEIZED. WHEN I HAD STOP AT THE STOP LIGHT. TO MAKE A LEFT TURN TO GO HOME. I HAD TO START THE MOTORCYCLE UP AGAIN. AS I RODE IT CLOSELY TO MY APARTMENT GARAGE. THE SMOKE GOTTEN WORSE. I COULD NOT SEE ANYTHING IN FRONT OF ME. I HAD CALLED WHERE I PURCHASED MY MOTORCYCLE. HONDA OF HOLLYWOOD. THE MECHANIC SUPERVISOR NAMED FERNANDO TOLD ME. I CAN NOT GET THERE TOWING SERVICE. BECAUSE HE WAS TOWING OTHER MOTORCYCLE. BECAUSE OF THE NEW MOTORCYCLE MERGER. SO I HAD TO WAIT TO THE FOLLOWING MONDAY. TO GET IT TOWED THERE. WHEN HE TURN MY MOTORCYCLE ON. HE TOLD ME. THIS IS GOING TO BE A BIG JOB. THIS DOESN'T SOUND RIGHT WITH THE ENGINE. FOR TWO WEEKS. THEY DIDN'T CALL ME. I HAD TO CALL THEM. HE TOLD ME. THE REASONS WHY THEY DIDN'T WORK ON MY MOTORCYCLE. IS THEY JUST GOTTEN THE WORD. THEY WILL NO LONGER SERVICE KAWASAKI MOTORCYCLES. SO I HAD TO LOOK INTO THE INTERNET TO FIND ANOTHER MC SERVICE. THAT CAN WARRANTY SERVICE MY MC. WHICH IS PACIFIC POWER SPORTS IN MARINA DEL REY. THE MECHANIC SUPERVISOR NAMED: OSCAR. TOLD ME DON'T WORRY. THIS IS ABOUT TWO WEEKS LATER. HE HAS NOT WORKED ON MY MC. TELLING ME TODAY. 3/25/15. I HAVE TO PAY ABOUT $390.00 TO FIX. I HAVE A 4 YEAR WARRANTY. IF IT IS NOT A WARRANTY PROBLEM ETC. *TR

NHTSA ID
10701810
Incident
Feb 28, 2015
Mileage
28,000 mi
Brakes
Filed Apr 9, 2014

TL* THE CONTACT OWN A 2009 KAWASAKI CONCOURS 14. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ABS SYSTEM FAILED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V343000( SERVICE BRAKES, HYDRAULIC , STRUCTURE ) WHICH ACCORDING TO THE MANUFACTURER IS NOT THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,500.

NHTSA ID
10578646
Incident
Mar 26, 2014
Mileage
16,500 mi
Brakes
Filed Aug 13, 2012

TL* THE CONTACT OWNS A 2009 KAWASAKI CONCOURS 14 MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V343000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN EXPLAINED THAT THEY WOULD HAVE TO EVALUATE THE SPACE BETWEEN THE BRAKE PEDAL AND GUARD BEFORE PERFORMING THE REPAIR. THE CONTACT STATED THE RECALL INDICATED THE REPLACEMENT OF THE REAR MASTER CYLINDER AND DOES NOT MENTION AN EVALUATION. THE CONTACT WANTED THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE MILEAGE WAS 1,000.

NHTSA ID
10470379
Incident
Jul 25, 2012
Mileage
1,000 mi

Compare model years

Complaint and recall counts across every year of this model

Kawasaki Concours 14 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021100—
2017200—
2016400—
2014100—
2013330—
2012450—
2011340—
2010040—
2009Viewing740—
2008271038.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.