RoadVitals

2004 Kenworth T2000

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 10, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jun 30, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Kenworth T2000, most frequently naming the driver assistance, engine and tires & wheels categories. 7 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Engine133.3%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V239000

SERVICE BRAKES, AIR

Jun 30, 2009
3,423 units potentially affected
The defect: KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUBE LENGTH, CAN CAUSE FATIGUE AND CRACKING TO BRAKE ASSEMBLY COMPONENTS.
The risk: CRACKING CAN CAUSE A COMPLETE FRACTURE OF THE CAM TUBE, WHICH COULD INCREASE STOPPING DISTANCE AND DECREASE PARKING BRAKE HOLD CAPABILITY.
The remedy: DEALERS WILL INSPECT THE REAR AXLE BRAKES ASSEMBLY, REPLACE CRACKED REAR AXLE BRAKES ASSEMBLY COMPONENTS WHERE REQUIRED, AND INSTALL CAM TUBE SUPPORT BRACKETS ON ALL REAR AXLE WHEEL ENDS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN OR BEFORE JULY 25, 2009. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440.
PACCAR INCORPORATEDManufacturer number 09KW7View on NHTSA.gov
08V485000

SUSPENSION

Sep 24, 2008
130 units potentially affected
The defect: PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR PARTS OF THE BRAKE ASSEMBLY (BRAKE CAM TUBE SUPPORT, BRAKE CHAMBER BRACKET, BRAKE CHAMBER, BRAKE SPIDER) TO DEVELOP FATIGUE CRACKS, POSSIBLY RESULTING IN THE FAILURE OF THE PART OR PARTS WITHIN THE BRAKE ASSEMBLY.
The risk: A FAILURE MAY REDUCE VEHICLE BRAKE PERFORMANCE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL THE CAM TUBE SUPPORT BRACKETS ON ALL OF THE REAR AXLE WHEEL ENDS. INSPECT THE REAR AXLE BRAKE ASSEMBLY AND REPLACE IT IF CRACKED. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.
PACCAR INCORPORATEDManufacturer number 08KWBView on NHTSA.gov
05V570000

ENGINE AND ENGINE COOLING

Dec 22, 2005
30,995 units potentially affected
The defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
The risk: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
The remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
PACCAR INCORPORATEDManufacturer number 05KW7 & 1205EView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Mar 10, 2017

APPARENTLY, CERTAIN TURBO CHARGERS INSTALLED ON THE CAT C-15, EITHER ORIGINALLY OR AS A REPLACEMENT, HAVE A FACTORY-INSTALLED DEVICE IN THE CASING THAT SEALS A HOLE WHERE AN OPTIONAL 'EMISSIONS SENSOR' WOULD OTHERWISE BE LOCATED. ON MY TRUCK THIS PLUG DEVICE BLEW OUT, LEAVING A 1.5 INCH-DIAMETER HOLE IN THE EXHAUST SIDE OF THE TURBO. THE HOLE IN THE TURBO CASING EMITTED RAW TOXIC EXHAUST FUMES DIRECTLY INTO THE ENGINE COMPARTMENT AND CAB. THIS DISCHARGE OVERHEATED ADJACENT ELECTRICAL COMPONENTS ON BOTH SIDES OF THE FIREWALL. SURFACES ON THE PLASTIC DASH AND GLOVEBOX IN THE CAB WERE ABNORMALLY HOT TO THE TOUCH! METAL STRUCTURES INSIDE THE COMPARTMENT WERE ALSO VERY HOT. I CONTACTED CAT SEVERAL TIMES ABOUT THE DEFECT. THEY RESPONDED WITH THE FOLLOWING STATEMENT:. 'CATERPILLAR INC. WILL NOT BE PARTICIPATING IN ANY HELP ON THIS.' (MARK SANDSCHAFER, JANUARY 19, 2017)

NHTSA ID
10960072
Incident
Jan 11, 2017
Mileage
615,030 mi
Tires & wheels
Filed Dec 22, 2005

2004 KENWORTH T2000 RIGHT FRONT TIRE BLEW. *TS THE VEHICLE SUSTAINED TO DAMAGE TO THE RIGHT FRONT STEER TIRE, HOOD, RIGHT FRONT RIM, RIGHT HEADLIGHT AND SIGNALS AND RIGHT REARVIEW MIRROR (OHIO TRAFFIC CRASH REPORT). *NM

NHTSA ID
10146490
Incident
Dec 3, 2004
Driver assistance
Filed Oct 1, 2004

WHILE DRIVING 65-70 MPH LOST STEERING CONTROL AND VEHICLE WANDERED ACROSS THE ROAD. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED CONSUMER THAT NOTHING WAS WRONG WITH THE VEHICLE.*AK

NHTSA ID
10094799
Incident
Jul 9, 2004
Mileage
895 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-160

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

32-015

ELECTRICAL SYSTEM

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

32-016

EQUIPMENT

Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.

34-085

ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.

01-075

ENGINE AND ENGINE COOLING

Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.

TIB-44-17

ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

KENWORTH TRUCKS: REDUCED ENGINE POWER FROM FUEL STARVATION. ANY MODEL KENWORTH EQUIPPED WITH THE 2007 EMISSIONS COMPLIANT ISX ENGINE AND OPTIONAL DAVCO 382 FUEL FILTER, BUILT PRIOR TO 8/11/08, *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T2000 by model year
YearComplaintsRecallsInvestigationsIssue Index
2012010—
2011020—
2010060—
20090120—
20082141—
20071211149.1
2006772—
2005070—
2004Viewing370—
2003250—
2002130—
2001150—
2000260—
1999280—
1998340—
1997340—
1996030—
1995010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.