RoadVitals

2016 Keystone Alpine Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 28, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 9, 2017

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2016 Keystone Alpine. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Body & structureOther / unspecified
Filed Dec 28, 2017

SHORTLY AFTER PICKING UP OUR NEW RV , WE NOTICED THE TWO CENTER SLIDEOUTS WOULD CREEP OUT WHILE TOWING RV ON HIGHWAY. WE HAVE NOTIFIED KEYSTONE OF THIS PROB AND HAVE HAD THE RV IN THE SHOP 2 TIMES AND WAS TOLD IT WAS A HYDRAULIC LEAK , AND STILL TO THIS DAY IT IS STILL THE SAME PROBLEM, SLIDEOUT ARE COMING OUT GOING DOWN HIGHWAY. I AM TAKING THE RV BACK IN AGAIN TO ANOTHER REPAIR SHOP. THIS IS A HIGHWAY HAZARD WHILE THE VEHICLE IS IN MOTION ON ANY ROAD OR HIGHWAY SLIDEOUT OUT COULD HIT ANYTHING IN ITS PATH. NOW AS WE TRAVEL WE HAVE TO STOP EVERY 40 MILES TO GET TO RV CONTROLS TO SLIDE THEM BACK IN. IT IS GETTING WORSE THEY ARE COMING OUT MORE OFTEN. WE HAVE ALL RECORDS OF THIS PROBLEM , WHEN WE REPORTED IT TO KEYSTONE, AT FIRST WE THOUGHT IT WAS A COMPUTER GLITCH. IS THERE ANY CORRESPONDENCE YOU CAN SEND TO KEYSTONE TO GET THIS PROBLEM RESOLVED BEFORE IT CAUSES AN ACCIDENT? *TR

NHTSA ID
11057236
Incident
Jan 30, 2016
Filed Jul 30, 2017

SLIDES OPEN WHILE MOVING TRAILER- PASSIVE. EMERGENCY WINDOW IN BEDROOM FLEW OFF TRAILER ON HIGHWAY- FAULTY LATCH AS NEVER OPENED AND LATCH WAS IN CLOSED POSITION

NHTSA ID
11011567
Incident
Jul 29, 2017
Mileage
1,200 mi
Suspension
Filed Feb 22, 2017

BOLT FAILED ON THE AXLE HANGER WHILE TRAVELING DOWN THE ROAD .

NHTSA ID
10956427
Incident
Feb 17, 2017
Mileage
8,000 mi
Suspension
Filed Feb 9, 2017

THE TIGHT REAR SHACKLE BOLTS FAILED ON THE LIPPERT AUTO ALIGNMENT SUSPENSION, CAUSING THE TRAILER WHEELS TO BECOME MISALIGNED FORCING THE TRAILER TO FORCE THE SUSPENSION TO TRACK TO THE LEFT. THE SHACKLE BOLTS FAILED TO THE NUTS BECAME LOOSE CAUSING THE SHACKLE PLATES TO FALL OFF THE TRAILER. THE CONDITION WAS DANGEROUS BECAUSE THE TRAILER COULD HAVE FLIPPED WHEN TOWED. I HAD TO HAVE THE TRAILER SUSPENSION REPAIRED. THE SHACKLE BOLTS WERE DETERMINED TO BE UNDERSIZED FOR THE TRAILER AND THE CORES HAD BEEN BORED TO ALLOW GREASE FITTING TO BE INSTALLED IN THE HEADS OF THE BOLTS WEAKENING THE STRUCTURAL STRNGTH. THE BOLTS WERE REPLACED WITH SOLID BOLTS AT ALL POINTS OF THE SUSPENSION TO PREVENT FURTHER FAILURE. I HAVE BEEN INFORMED BY MY DEALER THAT FOREST RIVER HAS RECALLED TRAILERS USING THE LIPPERT SELF-ALIGNING SUSPENSION BECAUSE THE SHACKLE BOLTS SHEAR OFF. THIS ISSUE WOULD BE EXACTLY THE SAME ISSUE AS MINE. MORE IMAGES AVAILABLE!

NHTSA ID
10950450
Incident
Aug 26, 2016
Mileage
16,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .