RoadVitals

2025 Keystone Carbon

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 23, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Keystone Carbon. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V384000

LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:STEP/LADDER

Jun 23, 2025
491 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
The risk: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
The remedy: Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
Keystone RV CompanyManufacturer number 25-470View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-260417

This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.

26-481

It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.

26-481

It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.

26-481

It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.

24-457

It has been determined that the incorrect gauge positive battery cable may have been used from the battery to the inverter disconnect. The correct battery cable needs to be installed. This was only on units that have the 400i solar package also known as the SolarFlex Discover.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Carbon by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025Viewing010—
2024000—
2023010—
2022030—
2021110—
2020110—
2019010—
2018130—
2017020—
2016520—
2015030—
2014110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.