RoadVitals

2016 Keystone Cougar Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Mar 20, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 11, 2015

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2016 Keystone Cougar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Other / unspecified
Filed Mar 20, 2024
Fire reported

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

NHTSA ID
11578572
Incident
Mar 11, 2024
Fuel system
Filed Jun 26, 2017

2016 KEYSTONE COUGAR RV. CONSUMER WRITES IN REGARDS TO THREADED ROD THAT CLAMPS DOWN THE PROPANE TANKS BECAME UNSCREWED FROM TRAILER TONGUE WITH GAS REGULATOR STILL ATTACHED. *SMD UPDATED 06/26/2017*JS UPDATED 08/09/17*LJ *CN

NHTSA ID
10918253
Incident
Oct 1, 2016
Suspension
Filed Oct 31, 2016

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR RECREATIONAL VEHICLE. WHILE DRIVING VARIOUS SPEEDS, ALL FOUR TIRES STRUCK AGAINST THE FLOOR OF THE RV. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED HEAVIER SPRINGS AND AXLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 650. UPDATED 01/06/17*LJ UPDATED 6/29/18*JB

NHTSA ID
10920372
Incident
Sep 14, 2016
Mileage
650 mi
Other / unspecifiedSuspension
Filed Sep 14, 2016

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ID
10906328
Incident
Sep 13, 2016
BrakesElectrical
Filed Aug 11, 2015

I PURCHASED A NEW TRAVEL TRAILER MANUFACTURED BY KEYSTONE IN MAY OF 2015. I TOOK IT BACK TO THE DEALER AFTER MY FIRST TRIP WHEN I REALIZED THE BRAKES BARELY FUNCTIONED. AFTER 4 MONTHS OF TRYING TO GET THE MANUFACTURE TO ACKNOWLEDGE THE BRAKES DID NOT WORK FROM THE FACTORY KEYSTONE STATED THAT THEY FELT THE BRAKES FUNCTIONED PROPERLY. THE DEALER, RCD SALES AGREED WITH ME THAT THE BRAKES DID NOT WORK AND THEY HAD A SECOND 2016 TRAILER ON THEIR LOT WHICH THE BRAKES DID NOT FUNCTION EITHER AND THEY WERE SCARED TO SALE IT. I REVIEWED THE BRAKES MYSELF THEY WEEKEND AND DISCOVERED THAT THE WIRING USED BY THE MANUFACTURE WAS TOO SMALL. THERE WAS NEARLY A 3 VOLT (25%) VOLTAGE DROP FROM THE WIRING HARNESS TO THE BRAKE DRUMS. AFTER REPLACING WHAT APPEARED TO BE 16 GAUGE WIRE WITH 12 GAUGE WIRE THE BRAKES NOW WORK PROPERLY. KEYSTONE HOWEVER IS STILL MANUFACTURING TRAILERS WITH INADEQUATE BRAKING CAUSED BY UNDERSIZED WIRING AND INSISTING THEY ARE SAFE.

NHTSA ID
10747990
Incident
Aug 10, 2015
Mileage
300 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .