RoadVitals

2014 Keystone Dutchmen Voltage

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 7, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 21, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Keystone Dutchmen Voltage, most frequently naming the body & structure and tires & wheels categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 21, 2014
1,957 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
The risk: If the microwave starts on its own and there are contents inside, a fire could result.
The remedy: Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.
Keystone RV CompanyManufacturer number 14-204View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureTires & wheels
Filed Sep 7, 2024

Lower part of trailair tri flex pin box was about to fail. If lower flex part of pin box failed trailer would have separated for connection to fifth wheel hitch on truck. Two of the three pins that connect the kingpin to the rest of the assembly had failed and separated. One pin was holding king pin to assembly

NHTSA ID
11613250
Incident
Sep 6, 2024
Filed Aug 3, 2016

PIN BOX BUILT BY LIPPERT HAS FAILED, LABELED AS 21K LB PIN BOX. TRAILAIR TRIGLIDE HAS FAILED, BOTTOM PLATE (PIN) WHERE ROLLERS ALLOW PLATE TO SLIDE HAS BROKEN WELDS. CURRENTLY IN TO BE REPLACED. WHEN CALLED TO FIND REPLACEMENT PART, LIPPERT CROSS REFERENCED REPLACEMENT AS AN 18K LB PIN BOX. PIN BOXES ARE MISLABELED FOR WEIGHT RATING. THIS SUPPOSED 18K LB PIN BOX (ACTUALLY LABELED AS 21K LB) HAS BEEN OVERLOADED (UNBEKNOWNST TO ME) FOR NEARLY 18 MONTHS, A FAILURE LIKE THIS COULD CAUSE A MAJOR ACCIDENT WHILE TOWING OR EVEN DEATH. UNIT IS CURRENTLY AT RV SERVICE OF VIRGINIA (804-798-1433) TO BE REPLACED.

NHTSA ID
10892718
Incident
Aug 2, 2016
Mileage
10,000 mi
Filed Aug 21, 2015

2014 DUTCHMEN VOLTAGE MODEL #3950 FIFTH WHEEL TOYHAULER RV. I RECENTLY TOOK THE THE RV TO A LOCAL REPAIR FACILITY WITH AN ISSUE WITH THE OEM SUPPLIED TRAILER-AIR TRI-GLIDE FIFTH WHEEL HITCH/KING PIN ASSEMBLY. THE KING PIN IS CLEARLY MARKED AS A 21,000 LBS. GVW RATED HITCH AND A LIPPERT (LCI) PART NUMBER OF 194170 . WHEN REPAIR FACILITY ATTEMPTED TO ORDER THE REPLACEMENT KING PIN ASSEMBLY USING THE PART NUMBER ABOVE, LCI INFORMED THEM THAT THE PART NUMBER ON THE CURRENT KING PIN ASSEMBLY IS ONLY RATED AT 18,000 LBS. GVW. THE DUTCHMEN GVW RATING FOR THE VOLTAGE 3950 LISTED ON THE PLACARD IS 19,000. THIS TOYHAULER LEFT THE DUTCHMEN FACTORY WITH A FIFTHWHEEL KING PIN THAT IS NOT RATED FOR THE RV'S 19K GVW. FORTHERMORE, LCI HAS WITHDRAWN THE 21,000 TRI-GLIDE HITCH SERIES FROM THE MARKET AS "NO LONGER AVAILABLE", LEAVING MY RV WITH NO POSSIBLE ALTERNITIVE FOR A 21,000 GVW KING PIN. AT PRESENT TIME, I AM UNABLE TO MOVE MY RV FROM THE SERVICE CENTER DUE TO NO SUITABLE REPLACEMENT KING PIN. THE FACT THAT DUTCHMEN IS INSTALLING UNDER-RATED KING PINS ON THIER FIFTHWHEEL RV'S PRESENTS AN EXTREME SAFTEY HAZZARD NOT ONLY TO THE VEHICLE TOWING THIS RV, BUT ANYONE ON THE ROAD! REQUEST IMMEDIATE RECALL FOR INSPECTION AND REPLACEMENT OF ALL KING PIN BOXES! MULTIPLE PICTURES OF KING PIN PLACARDS AND (INCORRECT) WEIGHT RATING ARE AVAILABLE UPON REQUEST. SEVICE FACILITY INFO: RV CONNECTION PANAMA CITY, FL PHONE 850-763-6910 (ASK FOR GARY IN SERVICE DEPARTMENT)

NHTSA ID
10758482
Incident
Aug 4, 2015
Mileage
2,500 mi