RoadVitals

2011 Keystone Fuzion Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 19, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 13, 2012

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2011 Keystone Fuzion. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structureOther / unspecified
Filed Feb 19, 2015

THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR

NHTSA ID
10689436
Incident
Feb 11, 2015
Mileage
18,000 mi
Body & structure
Filed Feb 13, 2012

(2) 2,500 LB FLUSH MOUNT D-RINGS IN CARGO AREA PULLED OUT OF FLOOR WHILE TRAVELING NORTH IN INTERSTATE 5 IN CALIFORNIA. 600LB MOTORCYCLE FULL OF FUEL CAME LOOSE AND CRASHED INTO WALL OF TRAILER. DISCOVERED THAT ALL OF THE D-RINGS WERE IMPROPERLY SECURED TO FRAME AND FLOOR OF TRAILER BY MANUFACTURER BY (1) DRILL TIP SCREW INTO FRAME AND (2) WOOD SCREWS INTO PLYWOOD. ONE OF THE D-RINGS THAT CAME LOOSE HAD ALLEGEDLY BEEN FIXED UNDER WARRENTY AT THE RV DEALERSHIP UNDER KEYSTONES DIRECTION. A LOOSE MOTOR VEHICLE IN A TOY HAULER COULD POSSIBLY CAUSE FIRE, EXPLOSION INJURY OR DEATH FROM LEAKING FUEL, PROPANE AND ELECTRICAL SHORTS. *TR

NHTSA ID
10447840
Incident
Dec 12, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .