2011 Keystone Fuzion Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Keystone Fuzion, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure266.7%
- Other / unspecified133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR
(2) 2,500 LB FLUSH MOUNT D-RINGS IN CARGO AREA PULLED OUT OF FLOOR WHILE TRAVELING NORTH IN INTERSTATE 5 IN CALIFORNIA. 600LB MOTORCYCLE FULL OF FUEL CAME LOOSE AND CRASHED INTO WALL OF TRAILER. DISCOVERED THAT ALL OF THE D-RINGS WERE IMPROPERLY SECURED TO FRAME AND FLOOR OF TRAILER BY MANUFACTURER BY (1) DRILL TIP SCREW INTO FRAME AND (2) WOOD SCREWS INTO PLYWOOD. ONE OF THE D-RINGS THAT CAME LOOSE HAD ALLEGEDLY BEEN FIXED UNDER WARRENTY AT THE RV DEALERSHIP UNDER KEYSTONES DIRECTION. A LOOSE MOTOR VEHICLE IN A TOY HAULER COULD POSSIBLY CAUSE FIRE, EXPLOSION INJURY OR DEATH FROM LEAKING FUEL, PROPANE AND ELECTRICAL SHORTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .