RoadVitals

2011 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Feb 19, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Keystone Fuzion, most frequently naming the body & structure and other / unspecified categories. 7 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
11V577000

ELECTRICAL SYSTEM

Dec 8, 2011
6,101 units potentially affected
The defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYView on NHTSA.gov
10V606000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Dec 1, 2010
2,693 units potentially affected
The defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.
The risk: THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.
The remedy: DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 10-152View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Feb 19, 2015

THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR

NHTSA ID
10689436
Incident
Feb 11, 2015
Mileage
18,000 mi
Body & structure
Filed Feb 13, 2012

(2) 2,500 LB FLUSH MOUNT D-RINGS IN CARGO AREA PULLED OUT OF FLOOR WHILE TRAVELING NORTH IN INTERSTATE 5 IN CALIFORNIA. 600LB MOTORCYCLE FULL OF FUEL CAME LOOSE AND CRASHED INTO WALL OF TRAILER. DISCOVERED THAT ALL OF THE D-RINGS WERE IMPROPERLY SECURED TO FRAME AND FLOOR OF TRAILER BY MANUFACTURER BY (1) DRILL TIP SCREW INTO FRAME AND (2) WOOD SCREWS INTO PLYWOOD. ONE OF THE D-RINGS THAT CAME LOOSE HAD ALLEGEDLY BEEN FIXED UNDER WARRENTY AT THE RV DEALERSHIP UNDER KEYSTONES DIRECTION. A LOOSE MOTOR VEHICLE IN A TOY HAULER COULD POSSIBLY CAUSE FIRE, EXPLOSION INJURY OR DEATH FROM LEAKING FUEL, PROPANE AND ELECTRICAL SHORTS. *TR

NHTSA ID
10447840
Incident
Dec 12, 2011

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022250—
2021340—
2020250—
2019140—
2018140—
2017330—
2016140—
2015230—
2014320—
2013220—
2012110—
2011Viewing270—
20101260—
2009250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.