RoadVitals

2022 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 24, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 27, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2022 Keystone Fuzion, most frequently naming the body & structure and electrical categories. 5 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V234000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 27, 2024
10,894 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
The risk: A circuit board that overheats increases the risk of a fire.
The remedy: Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Keystone RV CompanyManufacturer number 24-452View on NHTSA.gov
23V082000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; FUEL SYSTEM, GASOLINE

Feb 15, 2023
5,564 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
The risk: A failure of the fuel station controller increases the risk of a fire.
The remedy: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Keystone RV CompanyManufacturer number 23-439View on NHTSA.gov
22V726000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Sep 29, 2022
9,678 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
The risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Keystone RV CompanyManufacturer number 22-437View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectrical
Filed Jun 24, 2024

The frame has broke on this camper, Keystone knows it has an issue with the welding not being correct, they sent out a TSB for this because of the large number of incidences. This then causes many other items to break when frame is broke, including slide outs, roofs and doors and interior walls. Rain gets into doors and mold develops too. ****Also the fuse box for the camper is located behind a slide out. Once the slide out is in it is impossible to access the fuse box which is a major safety and fire concerns. We have had this happen when a continuing electrical issue caused us to not be able to move the slide out to get to the fuse box. An electrical issue that is never fixed properly each of the many times we have had our camper in to be fixed. Our camper is at the service dept now for 9 months and still isn’t repaired.

NHTSA ID
11596200
Incident
Aug 12, 2023
Body & structure
Filed Feb 7, 2024

We had owned our $100k+ RV for 500 miles and had a frame failure at the common area on the Lippert 5th wheel frames. Keystone Fuzion was informed of what they call "frame flex". This frame failure happened above the pin box where the frame droped to the main frame. Welds were broken and side walls cracked. Lippert and Keystone knew about the problems as there is a fix but they continue to produce these frames. This has a high potentional for a catastrophic failure while driving down the road.

NHTSA ID
11570472
Incident
Aug 15, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-260417

This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.

KSB-220630

This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide shoe in the slide mechanism.

KSB-210122

STRUCTURE

Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

KSB-210122 V2

STRUCTURE

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

KSB-220630

EQUIPMENT; STRUCTURE

Revised repair instructions. This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide shoe in the slide mechanism.

KSB-220630

EQUIPMENT; STRUCTURE

This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may have a damaged guide shoe in the slide mechanism.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022Viewing250—
2021340—
2020250—
2019140—
2018140—
2017330—
2016140—
2015230—
2014320—
2013220—
2012110—
2011270—
20101260—
2009250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.