RoadVitals

2014 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 23, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Keystone Fuzion, most frequently naming the suspension and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
14V136000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 21, 2014
1,957 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
The risk: If the microwave starts on its own and there are contents inside, a fire could result.
The remedy: Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.
Keystone RV CompanyManufacturer number 14-204View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed May 23, 2017

WHEN STOPPING FOR FUEL WHILE PULLING THE RV ON APRIL 21 I NOTICED THE UNIT TILTING TOWARDS THE RIGHT SIDE. WHEN INSPECTED FURTHER I COULD SEE THERE THE FRAME HAD SPLIT NEAR THE SPRING MIDDLE MOUNTING AREA. THE SPRING BRACKET ON THE FRAME WAS BENT IN GIVING NO SUPPORT TO THE LEAF SPRINGS CAUSING THE UNIT TO SAG TO THE RIGHT SIDE. RV WAS TAKEN TO A REPAIR FACILITY WHERE IT IS CURRENTLY LOCATED AWAITING REPAIR.

NHTSA ID
10991132
Incident
Apr 21, 2017
Suspension
Filed Nov 2, 2015

TL* THE CONTACT OWNS A 2014 KEYSTONE FUZION. WHILE DRIVING 65 MPH, THE U BOLT IN THE REAR AXLE WAS LOOSE, SHIFTED THE TIRE BEHIND THE STABILIZER JACK, AND DAMAGED THE REAR DRIVER SIDE TIRE. DUE TO THE FAILURE, THE LEAF SPRING DETACHED FROM THE VEHICLE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. UPDATE 01/15/16 MA

NHTSA ID
10787602
Incident
Dec 29, 2013
Other / unspecified
Filed Jul 6, 2015

ATTORNEY REPRESENTING CONSUMERS WRITES IN REGARDS TO A DEFECTIVE TRAILER. *SMD THE LEAF SPRINGS WERE CRACKED AND BROKEN, THE MAIN WINDOW SHATTERED, THE BRACKETS FOR SKIRTING AND WATER WASTE WERE BROKEN. SCREWS WERE MISSING AND LOOSE FROM THE CORER POST, THE WINDOW SILLS WERE FALLING OUT, THE SLIDING GLASS DOOR FRAME WAS MISALIGNED, THE ELECTRIC COVER PLATE FELL OFF, THE CENTRAL VACUUM SYSTEM AND FIREPLACE STOPPED WORKING AND THE SOUND BAR SUPPORT BRACKET WAS BROKEN. *JB

NHTSA ID
10671067
Incident
Jul 1, 2015

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022250—
2021340—
2020250—
2019140—
2018140—
2017330—
2016140—
2015230—
2014Viewing320—
2013220—
2012110—
2011270—
20101260—
2009250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.