RoadVitals

2009 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 30, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Keystone Fuzion, most frequently naming the electrical and tires & wheels categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V561000

ELECTRICAL SYSTEM

Sep 4, 2015
3,585 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
The risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
The remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Keystone RV CompanyManufacturer number 15-234View on NHTSA.gov
11V577000

ELECTRICAL SYSTEM

Dec 8, 2011
6,101 units potentially affected
The defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 30, 2014
Fire reported

TL-THE CONTACT OWNS A 2009 KEYSTONE FUZION RV. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A STANDARD GENERATOR. THE TRANSFER SWITCH MODEL NUMBER WAS IOTA ITS-50R. THE TRANSFER SWITCH OVERHEATED WHICH CAUSED DAMAGE TO THE INTERNAL WIRES AND MELTED THE TRANSFER BOX. THERE WERE NO FLAMES VISIBLE. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 11V577000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THERE WAS NO MILEAGE. JS

NHTSA ID
10585655
Incident
Apr 25, 2014
Tires & wheels
Filed Nov 23, 2010

THIS LETTER BELOW IS THE LETTER I SENT TO CARLISLE TIRE COMP, AND THEIR RESPONSE TO ME WAS THEY NEED TO SEE THE ACTUAL TIRE TO DETERMINE IF IT WAS A TIRE FAILURE. THE TIRES LOOKED LIKE A RETREAD THE WAY THEY CAME APART AND SENT THEM THE PICTURES. I BOUGHT A FUZION 302 TOURING EDITION TOY HAULER IN OCTOBER 2008 (THE TIRES HAD 2008 ON THEM). I HAVE BEEN USING IT TO CAMP WITHIN 10 MILES OF MY HOME. I DECIDED TO TAKE A TRIP TO ARKANSAS IN MAY 2010. ON THE WAY HOME I HAD 2 BLOW OUTS AT THE SAME TIME. IN SEPTEMBER OF 2010, I WAS GOING TO A LAKE 2 HOURS FROM ME, I HAD ANOTHER BLOW OUT. I WOULD LIKE AN ANSWER AS TO WHY TIRES THAT HAVE LESS THAN 1200 MILES, LESS THAN TWO YEARS OLD CAN BLOW OUT SO BAD THAT IS CAUSES AN ESTIMATED OF 1258.00 OF DAMAGE TO MY FUZION. THE SERVICE MANAGER TOLD ME THAT THE TIRES FROM CARLISLE WERE BAD, HE SAID A RECALL HAD BEEN DONE, BUT I WAS NEVER NOTIFIED OF A RECALL. I HAVE HAD TO BUY 6 TOTAL NEW TIRES, 2 WITH THE FIRST BLOW OUT IN MAY, THAN I REPLACED 4 IN SEP. BECAUSE JIM'S TIRE CONVINCED ME IN TO PUTTING ALL 4 TIRES OF THE SAME MAKE BACK ON THE TRAILER SINCE I WAS ONLY HALF WAY TO MY DESTINATION. I WAS UNABLE TO SAVE THESE FAILED TIRES BECAUSE I HAD NO PLACE FOR STORING THEM, BUT I DID TAKE PICTURES OF THEM. *TR

NHTSA ID
10367296
Incident
May 3, 2010
Mileage
1,200 mi

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022250—
2021340—
2020250—
2019140—
2018140—
2017330—
2016140—
2015230—
2014320—
2013220—
2012110—
2011270—
20101260—
2009Viewing250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.