RoadVitals

2019 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 1, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 13, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Keystone Fuzion, most frequently naming the body & structure, other / unspecified and suspension categories. 4 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Other / unspecified133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V708000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Sep 13, 2021
95,885 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Keystone RV CompanyManufacturer number 21-414View on NHTSA.gov
20V398000

EQUIPMENT:ELECTRICAL

Jul 7, 2020
8,313 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
The risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
The remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Keystone RV CompanyManufacturer number 20-381View on NHTSA.gov
19V388000

ELECTRICAL SYSTEM:WIRING

May 23, 2019
252 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.
The risk: The damaged wiring harness may short circuit, increasing the risk of a fire.
The remedy: Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.
Keystone RV CompanyManufacturer number 19-351View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecifiedSuspension
Filed Jul 1, 2021

defect of metal frame corrosion, welds cracking, and bolts breaking off crossmembers causing large metal to come off while going down the highway. Springs mounts on frame rail showing heavy corrosion which would cause the axle to shift and rv. Caused by poor quality materials and craftsmanship. Manufacturer was contacted and declined to replace or repair

NHTSA ID
11423052
Incident
Jun 24, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-200305

EQUIPMENT

Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”. Information is not presented as a repair guaranteed to be covered by warranty. Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

KSB-210218

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE

This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this inspection is covered by warranty. Not every unit requires a repair. This process describes the inspection of sidewall cracks and separation forward of the front slideouts to determine if there is a defect and what repair may need to be performed.

KSB-180328 V2

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSB’s are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not “do-it-yourselfers”. Information is not presented as a repair guaranteed to be covered by warranty. Keystone’s P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. Not every unit listed requires a repair. Please read through the instructions start to finish before attempting the repair. This process describes the safe and proper procedure to repair any unit which experiences a crack at the bottom corner of a slideout at the gooseneck of a 5th wheel, opening the side wall to repair broken tube welds and add reinforcement. This technical service bulletin explains how to perform the repair. Please note: A sublet will be required for aluminum welding if you do not have that capability.

KSB-200305

EQUIPMENT

This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

KSB-191007

EQUIPMENT; STRUCTURE

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

KSB-191007

EQUIPMENT; STRUCTURE

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022250—
2021340—
2020250—
2019Viewing140—
2018140—
2017330—
2016140—
2015230—
2014320—
2013220—
2012110—
2011270—
20101260—
2009250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.