RoadVitals

2015 Keystone Fuzion

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 9, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Keystone Fuzion, most frequently naming the suspension, body & structure and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension250.0%
  • Body & structure125.0%
  • Other / unspecified125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
16V825000

EQUIPMENT

Nov 15, 2016
6,252 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Keystone RV CompanyManufacturer number 16-267View on NHTSA.gov
15V317000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 27, 2015
1,529 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Keystone RV CompanyManufacturer number 15-225View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Sep 9, 2016

TL* THE CONTACT OWNS A 2016 (NA) KEYSTONE FUZION. WHILE DRIVING 70 MPH, THE RV BEGAN TO DRIVE ABNORMALLY. THE CONTACT STATED THAT THE RV WAS PULLED OVER TO THE SHOULDER OF THE INTERSTATE WHERE IT WAS NOTICED THAT TWO REAR TIRES RUBBED TOGETHER AND WERE DESTROYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND WOULD NEED TO BE REPAIRED. THE RV WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

NHTSA ID
10904949
Incident
Aug 4, 2016
Mileage
1,500 mi
Body & structureOther / unspecifiedSuspension
Filed Aug 3, 2016

WE WERE IN THE GIFFORD PINCHOT NATIONAL FOREST TRAILING OUR UNIT. THIS WAS ON A NICELY PAVED ROAD, NF90 NORTH OF COUGAR, WA. HAD TO TURN AROUND SO WE COULD FIND A PLACE FOR THE NIGHT, AND DID SO AT A T INTERSECTION. I GOT OUT OF THE TRUCK TO INSURE SAFETY AND GUIDE MY FIANCE'. I NOTICED THAT THE WHEELS DID NOT LOOK RIGHT. I CALLED MY FIANCE' OUT OF THE TRUCK TO LOOK. HE AGREED, BUT SAID WE NEEDED TO GET THE TRAILER STRAIGHT WITH THE TRUCK BECAUSE WE HAD TWO INDEPENDENT AXELS. HE PULLED THE TRAILER BACK ONTO NF90 GOING SOUTH WHERE IT WAS IN LINE WITH THE TRUCK AND THE ROAD WAS LEVEL. IT APPEARS AS IF THE DAMAGE HAS BEEN ON-GOING, EVIDENT BY RUST. AT TIMES WE HAVE GONE 70MPH. AT THE TIME WE NOTICED WE WERE BARELY MOVING. WE ARE LUCKY TO BE ALIVE. THE DAMAGE IS QUITE SEVERE. THE FRAME IS GAPING AT THE CENTER HANGER 'REINFORCEMENT' WELD AND BULGING JUST FORWARD OF THAT AREA. THERE IS EVIDENCE THAT THIS HAS BEEN A PROGRESSIVE ISSUE WITH THE AMOUNT OF RUST INVOLVED AND WHERE IT IS AT. FROM MY LIMITED RESEARCH, FRAME TEARS HAVE BEEN AN ISSUE WITH LIPPERT GOING AS FAR BACK AS 2005. THE SUSPENSION HAS CRACKS IN IT AS WELL, AGAIN PROGRESSIVE WITH RUST. THE AXLES ARE BOTH PUSHED TO THE DRIVERS SIDE OF THE UNIT. THE LEAF SPRING BUCKLES HAVE SEPARATED WITH THE SHIFTING OF THE AXLES. **SEVERAL COMPLAINTS RE LIPPERT FRAMES (KEYSTONE USES LIPPERT PARTS) ARE FOUND IN THE ODI DATABASE** MY FRAME HAS TORN IN THE EXACT SAME PLACE AS THE "FIX" POSTED ON THE ODI WEBSITE - HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM18731969/RCRIT-11V486-1111.PDF WE HAVE HAD ISSUES WITH THE SLIDES AND DOORS OF THIS UNIT SINCE WE PURCHASED IT - ALL INDICATIVE OF A MISALIGNED FRAME OR FRAME COMPONENTS. I HAVE MORE PICTURES AND INFO THAN WEBSITE WILL ALLOW TO UPLOAD. PLEASE CONTACT.

NHTSA ID
10892838
Incident
Jul 14, 2016
Mileage
7,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

15-231

EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS ADVISORY 15-231 INVOLVES UNITS MANUFACTURED WITHOUT A VENT PIPE INSTALLED IN THE GALLEY GRAY TANK AND WILL ALLOW WATER TO LEAK OUT OF THE OPEN FITTING. THIS ADVISORY EXPLAINS HOW TO INSTALL THE VENT.

15-231

EQUIPMENT

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 15-231 FOR THE FUZION 420 TANK VENT.

15-231

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 15-231 FOR THE FUZION 420 TANK VENT.

SB15-231

EQUIPMENT

THIS CONTAINS AN OWNERS NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. KEYSTONE RV: PROCEDURE ON HOW TO INSTALL A VENT PIPE DUE TO VEHICLES BEING MANUFACTURED WITHOUT ONE. *CN UPDATED 02/1/2016 *CN

15-229

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET

KEYSTONE RV COMPANY 2015 KEYSTONE FUZION CHROME AND FUZION WITH RAMP. CERTAIN FUZION FW PRODUCT THE ATTACHING BRACKET FOR THE RAMP DOOR STEPS HAVE BEEN INCORRECTLY LOCATED. *LJ

15-229

EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 15-229 FOR THE FUZION RAMP STEP BRACKET.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Fuzion by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024010—
2023230—
2022250—
2021340—
2020250—
2019140—
2018140—
2017330—
2016140—
2015Viewing230—
2014320—
2013220—
2012110—
2011270—
20101260—
2009250—
2008440—
2007040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.