RoadVitals

2010 Keystone Hornet Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 14, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 10, 2009

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2010 Keystone Hornet. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structure
Filed Aug 14, 2012

TL* THE CONTACT OWNS A 2010 KEYSTONE HORNET 30RKDS RV. THE CONTACT STATED THAT THERE WERE SEVERAL BULGES IN THE WALL AND THE STRUCTURE ON THE RV WAS NOT SUPPORTED APPROPRIATELY. THE VEHICLE WAS TAKEN TO DEALER, WHO REINFORCED THE WALLS AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. IN ADDITION, THE SLIDE OUT WALLS EXHIBITED SEVERAL BULGES WHICH WOULD NOT ALLOW THE PASSENGER SIDE RV DOOR TO BE OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO HAVE ANY MORE REPAIRS MADE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 4,000. THE FAILURE MILEAGE WAS 2,000. UPDATED 9/17/12 *CN THE CONSUMER STATED THE TRAILER IS ON RECALL AND WAS DISPATCHED BACK TO THE FACTORY FOR REWORK. AS OF NOW HE HAS WITHDRAWN HIS COMPLAINT. UPDATED 09/20/2012 *JS

NHTSA ID
10470568
Incident
Jun 1, 2011
Mileage
2,000 mi
Other / unspecified
Filed May 10, 2009
Fire reported

MY WIFE AND I TOOK DELIVERY OF A 2010 KEYSTONE LAREDO FIFTH WHEEL ON 4/23/09. WE HAD THE DEMONSTRATION OF THE UNIT AND HAD THE GUY LIGHT THE OVEN FOR US.(WE NEVER GOT OUR OVEN OF OUR 07 TT LIT). I BROUGHT THE FIFTH WHEEL HOME AND LOADED ALL OF MY PERSONAL BELONGINGS FROM MY TT IN IT. THE NEXT MORNING 4/24/09 I TOOK THE FIFTH WHEEL TO MY STORAGE PLACE AND LEFT IT THERE. ON 5/9/09 I GOT A CALL FROM MY STORAGE PLACE TELLING ME THAT MY FIFTH WHEEL CAUGHT FIRE THE NIGHT BEFORE DESTROYING IT AND THE MOTORHOME AND TRAVEL TRAILER NEXT TO IT. I WENT TO THE DOMETIC REFRIGERATOR RECALL WEB SITE AND LEARNED THAT MY REFRIGERATOR WAS PART OF THE RECALL. HOW CAN DOMETIC STILL BE MAKING OR SHIPPING DEFECTED REFRIGERATOR THAT THEY RECALLED IN AUGUST OF 2006? HOW CAN KEYSTONE BE INSTALLING THESE PRODUCTS WITHOUT FIXING THEM? I'M CONFUSED HOW THIS CAN BE HAPPENING. I LOST SOME IRREPLACEABLE ITEMS IN THIS FIRE. THIS MODEL IS A LAREDO, I CLICKED "HORNET" ON THE NEXT PAGE BECAUSE IT WAS THE ONLY CHOICE. *TR

NHTSA ID
10268315
Incident
May 8, 2009

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .