RoadVitals

2010 Keystone Hornet

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 14, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Keystone Hornet, most frequently naming the body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
09V120000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

Apr 10, 2009
10 units potentially affected
The defect: KEYSTONE IS RECALLING 10 MY 2010 HORNET TRAVEL TRAILERS. THE PROPANE MANIFOLD MAY COME IN CONTACT WITH THE PASSENGER SIDE REAR TIRE.
The risk: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: DEALERS WILL RELOCATE THE PROPANE LINES FREE OF CHARGE. NO VEHICLES ARE RETAIL SOLD. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 09-119View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 14, 2012

TL* THE CONTACT OWNS A 2010 KEYSTONE HORNET 30RKDS RV. THE CONTACT STATED THAT THERE WERE SEVERAL BULGES IN THE WALL AND THE STRUCTURE ON THE RV WAS NOT SUPPORTED APPROPRIATELY. THE VEHICLE WAS TAKEN TO DEALER, WHO REINFORCED THE WALLS AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. IN ADDITION, THE SLIDE OUT WALLS EXHIBITED SEVERAL BULGES WHICH WOULD NOT ALLOW THE PASSENGER SIDE RV DOOR TO BE OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO HAVE ANY MORE REPAIRS MADE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 4,000. THE FAILURE MILEAGE WAS 2,000. UPDATED 9/17/12 *CN THE CONSUMER STATED THE TRAILER IS ON RECALL AND WAS DISPATCHED BACK TO THE FACTORY FOR REWORK. AS OF NOW HE HAS WITHDRAWN HIS COMPLAINT. UPDATED 09/20/2012 *JS

NHTSA ID
10470568
Incident
Jun 1, 2011
Mileage
2,000 mi
Other / unspecified
Filed May 10, 2009
Fire reported

MY WIFE AND I TOOK DELIVERY OF A 2010 KEYSTONE LAREDO FIFTH WHEEL ON 4/23/09. WE HAD THE DEMONSTRATION OF THE UNIT AND HAD THE GUY LIGHT THE OVEN FOR US.(WE NEVER GOT OUR OVEN OF OUR 07 TT LIT). I BROUGHT THE FIFTH WHEEL HOME AND LOADED ALL OF MY PERSONAL BELONGINGS FROM MY TT IN IT. THE NEXT MORNING 4/24/09 I TOOK THE FIFTH WHEEL TO MY STORAGE PLACE AND LEFT IT THERE. ON 5/9/09 I GOT A CALL FROM MY STORAGE PLACE TELLING ME THAT MY FIFTH WHEEL CAUGHT FIRE THE NIGHT BEFORE DESTROYING IT AND THE MOTORHOME AND TRAVEL TRAILER NEXT TO IT. I WENT TO THE DOMETIC REFRIGERATOR RECALL WEB SITE AND LEARNED THAT MY REFRIGERATOR WAS PART OF THE RECALL. HOW CAN DOMETIC STILL BE MAKING OR SHIPPING DEFECTED REFRIGERATOR THAT THEY RECALLED IN AUGUST OF 2006? HOW CAN KEYSTONE BE INSTALLING THESE PRODUCTS WITHOUT FIXING THEM? I'M CONFUSED HOW THIS CAN BE HAPPENING. I LOST SOME IRREPLACEABLE ITEMS IN THIS FIRE. THIS MODEL IS A LAREDO, I CLICKED "HORNET" ON THE NEXT PAGE BECAUSE IT WAS THE ONLY CHOICE. *TR

NHTSA ID
10268315
Incident
May 8, 2009

Compare model years

Complaint and recall counts across every year of this model

Keystone Hornet by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013010—
2012010—
2011030—
2010Viewing220—
2009020—
2008020—
2007010—
2006110—
2005010—
2004010—
2003010—
2002110—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.