RoadVitals

2014 Keystone Montana High Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 12, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Keystone Montana High Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I HAVE BEEN INFORMED THAT YOU ARE TRACKING THE SUBJECT RECALL. I WAS SENT A COPY FROM KEYSTONE. I HAVE A CONCERN ABOUT THIS RECALL. I TOOK MY KEYSTONE 2014 MONTANA 3402RL TO TIARA RV IN ELKHART, IN SO THEY COULD DO THE RECALL. THEY ASSURED ME THEY USE THE OFFICIAL RECALL REPAIR. ON THE SECOND DAY OF USE, RETURNING FROM TIARA, A TRIP OF ABOUT 500 MILES, THE STEP FAILED AGAIN AS IT DID PRIOR TO THE RECALL. HOWEVER, THIS TIME INSTEAD OF A RIVET FAILING, THE NUT ON THE TOP BOLT WAS MISSING. I CHECKED THE OTHER 3 BOLTS/NUTS AND THEY WERE VERY LOOSE AND WOULD HAVE FALLEN OFF WITH A FEW MORE MILES OF VIBRATION. I COULD SEE THE FLAW OF THIS FIX; STANDARD BOLTS AND NUTS WITHOUT LOCK WASHERS OR LOCK NUTS WITH NYLON INSERTS IN THE THREADS. SO FOR MY SANITY, I WENT TO THE HARDWARE STORE AND BOUGHT 4 SS BOLTS LONGER THAN THE RECALL USED AND 4 LOCK NUTS. SO FAR SO GOOD, I'LL KEEP AN EYE ON MY FIX, BUT I'M CONCERNED THAT THE RECALL FIX I GOT WAS OBVIOUSLY NOT VERY GOOD. TIARA RV SAID THEY USED THE OFFICIAL FIX, AND KEYSTONE SAID TO TAKE IT TO ANOTHER DEALER. BUT IT'S NOT WORTH FUEL COST TO TOW THE RV TO ANOTHER DEALER TO MAYBE GET MY FIX REMOVED AND THE POOR OFFICIAL FIX REINSTALLED. I WOULD LOVE TO GET THE OFFICIAL RECALL REPAIR PARTS SENT TO ME BY MAIL SO I CAN SEE IF IT IS ANY BETTER THAN MY FIX. BUT WHEN THE 'OFFICIAL' FIX FAILED IN LESS THAN 18 HOURS, EITHER THE FIX IS BAD, OR I DIDN'T GET THE RIGHT FIX. ...UPDATED 06-12-15 *BF THE CONSUMER STATED THE MANUFACTURER AMENDED THE REPAIR TO KIT. THE VEHICLE WAS REPAIRED. UP;DATED 9/18/15 *JS

NHTSA ID 10716884 · filed May 12, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .