Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 11 NHTSA owner-reported complaints for the 2014 Keystone Montana. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–11 of 11
KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????
I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THIS RIG IS LESS THAN THREE YEARS OLD WITH ABOUT FOUR THOUSAND MILES ON THE TIRES. I FEEL THAT THEIR IS A DEFECT IN GOODYEAR MARATHON ST TIRES AND SHOULD BE RECALLED AND OWNERS COMPED
MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND ASKED FOR HELP, THEY REFUSED ANY HELP. THIS IS THE SAME ISSUE THE RECALL WAS SUPPOSED TO CORRECT. I HAVE ORDERED A NEW MOTOR AT MY EXPENSE AND WILL HAVE TO PAY TO HAVE IT INSTALLED WHEN I RECEIVE IT. THE MOTOR PART NUMBER HAS BEEN CHANGED 4 TIMES, THE LAST CHANGE WAS 4-2016. I WAS TOLD BY DOMETIC THAT THE PART NUMBER CHANGE WAS BECAUSE OF THE CHANGE IN THE MOTOR SUPPLIER. THE CURRENT MOTOR PART NUMBER IS 3310423.209B.
THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN FROM METAL FATIGUE. CHEAP PART MADE WITH CHEAP ALUMINUM METAL.
MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM TOLD THERE IS NO RECALL FOR MY VIN NUMBER. MY STEPS HAVE THE EXACT SAME DEFECT. KEYSTONE REFUSED ANY ASSISTANCE. PICTURES HERE: HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20001_ZPSM2CUV4QL.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20002_ZPSRHKP4F2Z.JPG. *TR
WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM TOLD THEY NO LONGER PRODUCE THIS PART AND KEYSTONE RV DOES NOT SEEM TO WANT TO FIX IT AT ALL. I HAVE READ ON THE INTERNET THAT THERE ARE HUNDREDS AND HUNDREDS OF THESE FAULTY EMERGENCY WINDOW LATCHES THAT HAVE BROKEN AND ARE NOT BEING FIXED BY KEYSTONE RV. SOMEONE WILL EVENTUALLY DIE IN A FIRE IF THIS ISSUE IS NOT ADDRESSED! *TR
WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE. CAUSING THE WINDOW TO OPEN. ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV. I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE. THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE. I THEN CONTACTED RON HOOVER RV, DONNA, TX. THE PARTS MANAGER HAS TRIED FOR OVER 10 MONTHS TO OBTAIN A REPLACEMENT LATCH. I AM TOLD THE PART I NEED IS NO LONGER AVAILABLE ON A RV THAT IS ABOUT A YEAR OLD. I HAVE HAD TO SECURE THE WINDOW WITH PLASTIC TYE STRAPS AND A LARGE WOODED PENCIL. HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/EMERGENCYWINDOWFIX001_ZPS8ACAAA1B.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/MONTANA%20REAR%20WINDOW%20LATCH%20002_ZPSMKB9M6LU.JPG. *TR
DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER THEN THAT.I STOPPED IN YUMA, AZ AND REPLACED ALL FOUR TIRES. *TR
MALFUNCTION OF AN AUTO-LEVELING HYDRAULIC JACK. WHILE IN TRANSIT THE LEFT FRONT JACK EXTENDED NEARLY COMING IN CONTACT WITH THE ROADWAY. IF THE JACK WOULD HAVE COME INTO CONTACT WITH THE ROADWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I HAVE HAD PROBLEMS WITH THE JACKS SINCE I FIRST PURCHASED THE TRAILER. I HAVE HAD THE TRAILER JACKS LOOKED AT OR REPAIRED BY THE DEALER ON AT LEAST THREE OCCASIONS SINCE PURCHASING THIS VEHICLE IN SEPT OF 2013. PLEASE INVESTIGATE THIS PROBLEM. *TR
THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRAKES ON A 12,000 LB TRAILER SHOULD BE TESTED BEFORE THE TRAILER IS ALLOWED OFF THEIR PROPERTY. *TR
TL* THE CONTACT OWNS A 2014 KEYSTONE MONTANA 3725RL (NA) RECREATIONAL TRAILER. WHILE THE TRAILER WAS STATIONARY, THE SCREWS THAT CONNECTED THE METAL BEAM TO THE BOTTOM OF THE TRAILER BECAME UNSCREWED. AS A RESULT, THE METAL BEAM DETACHED. THE TRAILER WAS TAKEN TO THE DEALER TWICE AND THE SCREWS WERE REPLACED. THE REMEDY WAS SUCCESSFUL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150. ..UPDATED 08-26-14 *BF UPDATED 09/2/2014 *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .