2014 Keystone Montana Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Keystone Montana, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Other / unspecified533.3%
- Body & structure320.0%
- Tires & wheels213.3%
- Electrical213.3%
- Interior & seats16.7%
- Brakes16.7%
- Visibility16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????
MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM TOLD THERE IS NO RECALL FOR MY VIN NUMBER. MY STEPS HAVE THE EXACT SAME DEFECT. KEYSTONE REFUSED ANY ASSISTANCE. PICTURES HERE: HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20001_ZPSM2CUV4QL.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20002_ZPSRHKP4F2Z.JPG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN FROM METAL FATIGUE. CHEAP PART MADE WITH CHEAP ALUMINUM METAL.
MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM TOLD THERE IS NO RECALL FOR MY VIN NUMBER. MY STEPS HAVE THE EXACT SAME DEFECT. KEYSTONE REFUSED ANY ASSISTANCE. PICTURES HERE: HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20001_ZPSM2CUV4QL.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/2014%20MONTANA%203150RL/14%20KEYSTONE%20MONTANA%20ENTRY%20STEPS%20002_ZPSRHKP4F2Z.JPG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THIS RIG IS LESS THAN THREE YEARS OLD WITH ABOUT FOUR THOUSAND MILES ON THE TIRES. I FEEL THAT THEIR IS A DEFECT IN GOODYEAR MARATHON ST TIRES AND SHOULD BE RECALLED AND OWNERS COMPED
DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER THEN THAT.I STOPPED IN YUMA, AZ AND REPLACED ALL FOUR TIRES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND ASKED FOR HELP, THEY REFUSED ANY HELP. THIS IS THE SAME ISSUE THE RECALL WAS SUPPOSED TO CORRECT. I HAVE ORDERED A NEW MOTOR AT MY EXPENSE AND WILL HAVE TO PAY TO HAVE IT INSTALLED WHEN I RECEIVE IT. THE MOTOR PART NUMBER HAS BEEN CHANGED 4 TIMES, THE LAST CHANGE WAS 4-2016. I WAS TOLD BY DOMETIC THAT THE PART NUMBER CHANGE WAS BECAUSE OF THE CHANGE IN THE MOTOR SUPPLIER. THE CURRENT MOTOR PART NUMBER IS 3310423.209B.
THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRAKES ON A 12,000 LB TRAILER SHOULD BE TESTED BEFORE THE TRAILER IS ALLOWED OFF THEIR PROPERTY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE. CAUSING THE WINDOW TO OPEN. ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV. I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE. THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE. I THEN CONTACTED RON HOOVER RV, DONNA, TX. THE PARTS MANAGER HAS TRIED FOR OVER 10 MONTHS TO OBTAIN A REPLACEMENT LATCH. I AM TOLD THE PART I NEED IS NO LONGER AVAILABLE ON A RV THAT IS ABOUT A YEAR OLD. I HAVE HAD TO SECURE THE WINDOW WITH PLASTIC TYE STRAPS AND A LARGE WOODED PENCIL. HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/EMERGENCYWINDOWFIX001_ZPS8ACAAA1B.JPG HTTP://I143.PHOTOBUCKET.COM/ALBUMS/R139/JLB27537/MONTANA%20WINDOW%20LATCH/MONTANA%20REAR%20WINDOW%20LATCH%20002_ZPSMKB9M6LU.JPG. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRAKES ON A 12,000 LB TRAILER SHOULD BE TESTED BEFORE THE TRAILER IS ALLOWED OFF THEIR PROPERTY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM TOLD THEY NO LONGER PRODUCE THIS PART AND KEYSTONE RV DOES NOT SEEM TO WANT TO FIX IT AT ALL. I HAVE READ ON THE INTERNET THAT THERE ARE HUNDREDS AND HUNDREDS OF THESE FAULTY EMERGENCY WINDOW LATCHES THAT HAVE BROKEN AND ARE NOT BEING FIXED BY KEYSTONE RV. SOMEONE WILL EVENTUALLY DIE IN A FIRE IF THIS ISSUE IS NOT ADDRESSED! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .