2026 Kia Carnival

The alert “consider taking a break” with the coffee cup symbol won’t stop going off. It goes off when I first start driving, it goes off every other minute sometimes, it does off for no reason all the time. It is so distracting. Today it was rainy and I’m sure is one reason it kept going off. It was also garbage day and someone put their garbage can on the road right on the line. The alert had gone off 15 times within my 20 minute drive after school drop off. It was making me angry and was super distracting. I was looking at the screen instead of the road as it started beeping again and didn’t see the garbage can. It smacked my side view mirror into the passenger window and shattered it completely. A minor thing, but is going to cost a ton. It’s frustrating to feel trapped into constantly being annoyed whenever I need to drive because there is no way to shut it off, but it literally goes off for no reason. It goes off so much I don’t take it seriously at all. It’s literally useless. And it’s not a little warning. The beeping is loud, the image covers a big portion of the screen, and it turns off my music and my gps prompts. It aggressively demands attention. It can’t keep doing this. I can’t be this distracted with my kids in the car. Every seat is full and I have to drive 30 minutes to one school and 10 minutes to the next school for drop off and pick up every single weekday twice a day. I need them to be safe, but that’s less possible when this alert is constantly going off and demanding attention the way it does. It’s a serious risk. It is reckless to put something so distracting in a vehicle that can cause death from an accident. I could understand if it went off after 4 hours of driving, but that’s not what’s happening. Multiple people have complained about it in social media. Something needs to be done to get this off of or vehicles. It’s unnecessary to suggest someone take a break. Especially after 5 min. That’s not a sensor warning about an actual problem.

NHTSA ID

11764959

Incident

Sep 17, 2026

Grill on bumper allows large objects to fly through hitting condenser. This is an issue, it happened to my vehicle and the identical loaner car we were given while our car was in the shop for repairs. I was told by the dealership to solve this problem carnival owners should follow other cars at a greater distance. Because I have children I already set my cruise control to follow other vehicles at a 4 car distance…. How much further should a carnival owner allow?

NHTSA ID

11764627

Incident

Jul 2, 2026

Battery shuts down overnight. To get the car to start you need to pop the hood the night before use a jump start and keep your manual key handy. All electronics shut down completely

NHTSA ID

11764623

Incident

Sep 12, 2026

I purchased a new 2026 Kia Carnival EX and noticed an unusually intense amount of heat coming from underneath the vehicle on the passenger side, particularly around the rear passenger door/second-row seating area. I first noticed the issue while the vehicle was parked and I was standing outside the open rear passenger door installing car seats and floor mats. The heat radiating from underneath the vehicle was intense enough that my feet and lower legs became extremely hot while standing next to the vehicle I also noticed that the seat/floor rails and other exposed metal components in and around the second-row passenger area became extremely hot to the touch. I could only keep my hand on some of these metal components briefly before the heat became too uncomfortable and I had to remove my hand. I am concerned about the safety of this condition because these hot surfaces are in an area routinely accessed by passengers, including children entering and exiting the second row. I am concerned about the potential for contact burns as well as whether the amount of heat being transferred into the floor, rails, and surrounding components could indicate an exhaust, emissions, heat-shielding, or other mechanical problem. The vehicle is available for inspection upon request. At this time, the exact component or system responsible for the excessive heat has not been identified. The issue has not yet been reproduced or confirmed by a Kia dealer or independent service center. I have contacted Kia service personnel regarding having the vehicle inspected. I was informed that if the vehicle is inspected and the dealership cannot reproduce or identify a problem, I may be responsible for an approximately $210 diagnostic charge. The vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or another independent party regarding this issue. There were no warning lights or dashboard messages indicating a problem before or when I noticed the heat

NHTSA ID

11761186

Incident

Aug 28, 2026

Distracting feature which is dangerous to the operator: The control for the radio volume is the same knob as the control for the air and heating. As a result when you go to turn down the radio or change the volume you often change the fan and temperature... and likewise when you go to change the temperature you inadvertantly change the volume on the radio which is difficult to change back. The constant switching between the Radio control and the temperature/fan control for the car is a huge distraction for a driver who needs to stay focused on the road Thankfully we have not been in an accident at this time, but the distraction is a concern with this vehicle and we felt should be reported for review.

NHTSA ID

11754532

Incident

Jul 30, 2026

We were driving down [XXX] south towards home and out of nowhere, it sounded like something clapped against our passenger driver's side window. the window completely shattered and then proceeded to fall inwards onto my [XXX] old. It was absolutely traumatizing. Nothing hit us. It just exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753576

Incident

Jul 29, 2026

The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of the vehicle crashed into a guard rail and the front bumper detached. No warning lights were illuminated. The air bags had not deployed. A Police report was filed. The contact sustained back, neck, and head pain from the impact in the crash. Medical attention was sought, and the contact was diagnosed with a whiplash. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,272.

NHTSA ID

11746424

Incident

Jun 25, 2026

Mileage

29,272 mi

Subject: Safety Complaint – Power Sliding Door Failure Injuring Child (2026 Kia Carnival) I am submitting a safety complaint regarding a 2026 Kia Carnival. During normal use, the vehicle’s automatic power sliding door closed while my [XXX] child was partially outside the vehicle near the door track area. The door continued to close and did not stop or reverse when it encountered my child, resulting in the child being pinned between the sliding door and the vehicle body. I physically intervened by placing my body in the path of the door to stop it and remove my child. The child sustained bruising to the legs and torso. The concern is a potential failure of the anti-pinch / obstruction detection system on the power sliding door, which is intended to prevent this type of injury. I am requesting that this incident be documented and reviewed as a potential safety defect. Vehicle: 2026 Kia Carnival Incident involved: automatic power sliding door failure to reverse upon obstruction Injury: bruising to a [XXX] child (legs and torso) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743596

Incident

Jun 11, 2026

IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on certain 2022-2026MY Carnival (KA4) produced from 1/4/2021 through 4/14/2026 and certain 2025-2026MY Carnival Hybrid (KA4 HEV) vehicles produced from 5/21/2024 through 4/8/2026. To aid in the manual adjustment of the outboard second-row seatback in the subject vehicles, the seats are equipped with recliner springs that work in conjunction with a user-controlled seatback angle lever or walk-in lever. This seatback motion is controlled by the user to achieve their desired seat position. To improve usability, Kia has developed a newly designed second-row seatback recliner spring that will dampen the motion of the manual second-row seatback angle adjustment. (Note: Only the second-row outboard seats are affected. The second-row center seat, if equipped, is excluded from this campaign.)

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual (folding) second-row seats, to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation.

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.