LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
2017 Kia Optima PHEV
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 23 NHTSA owner-reported complaints for the 2017 Kia Optima PHEV, most frequently naming the engine, electrical and airbags categories. 2 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 52 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2018 | 1 | 1 |
| Jul 2018 | 1 | 2 |
| Aug 2018 | 1 | 3 |
| Mar 2019 | 1 | 4 |
| Apr 2019 | 1 | 5 |
| Jun 2019 | 1 | 6 |
| Sep 2020 | 1 | 7 |
| Jan 2021 | 1 | 8 |
| Sep 2021 | 2 | 10 |
| Dec 2021 | 1 | 11 |
| Mar 2022 | 1 | 12 |
| May 2023 | 1 | 13 |
| Oct 2023 | 1 | 14 |
| Nov 2023 | 1 | 15 |
| Feb 2024 | 1 | 16 |
| Mar 2024 | 1 | 17 |
| Apr 2024 | 1 | 18 |
| Jul 2024 | 1 | 19 |
| Mar 2025 | 1 | 20 |
| May 2025 | 1 | 21 |
| Sep 2025 | 1 | 22 |
| Oct 2025 | 1 | 23 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine1133.3%
- Electrical824.2%
- Airbags26.1%
- Brakes26.1%
- Fuel system26.1%
- Other / unspecified26.1%
- Powertrain (other)26.1%
- Seat belts13.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govENGINE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2017 Kia Optima. The contact stated that while driving approximately 50 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and oil warning lights illuminated and then turned off independently. The contact slowed down, and after arriving at the destination, the vehicle was towed to an independent mechanic. The contact was advised by the mechanic that there was potential engine failure and was referred to the dealer for assistance. The vehicle was towed to a dealer, and the contact was made aware that the VIN was included in NHTSA Campaign Number: 21V844000 (Engine); however, the KSDS software update was not performed prior to the engine failure, which disqualified the vehicle from the engine replacement. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle did not qualify for the engine replacement. The failure mileage was approximately 64,500.
- NHTSA ID
- 11690964
- Incident
- Sep 26, 2025
- Mileage
- 64,500 mi
I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to be a similarity with the engine recall and or the hybrid electrical recall. It seems like Kia is making sure to cover its tracks with the cars so it doesn't have all the 2017 models in the recalls affecting the hybrid system as well as the defects with the engine components. There is definitely a problem. But i saw in the carfax that the vehicle was inspected a lot by KIA and that is why i would like it to get inspected by a 3rd party. I would like to get the vehicle inspected by a 3rd party before taking it to a KIA dealer but I don't have a lot of money. Can you help with this at all. Please contact me asap. You have the Vin. I told you I just bought the car so I am going to either see if the dealership I bought it from will fix the problem since it broke down the day I bought it. You should be able to see we bought the car from by looking at the carfax for the Vin. And you have my permission to also be able to get my phone numbers from that dealer I really don't think KIA should get away with these hybrid/engine problems with the car. Its very unfair to the consumers. If they as a manufacturer and dealerships are doing quick fixes when doing regularly scheduled maintenance. Thats unethical.
- NHTSA ID
- 11690228
- Incident
- Sep 27, 2025
The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming from the vehicle. The contact stated that the check engine warning light was turning on and off. The contact stated that the catalytic converter and battery were damaged. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact contacted Putnam Kia Service (2 California Dr Suite D, Burlingame, CA 94010), Hilltop Ford (3280 Auto Plaza, Richmond, CA 94806) and Oakland Kia (2500 Webster St, Oakland, CA 94612), but no assistance was provided. The vehicle was taken to an independent mechanic who determined that the rings and seals needed to be replaced. The contact was informed that the walls were scored in the engine. The mechanic determined that the engine needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,000.
- NHTSA ID
- 11659448
- Incident
- Jan 1, 2021
- Mileage
- 87,000 mi
-
- NHTSA ID
- 11651716
- Incident
- Mar 30, 2025
This car was purchased [XXX] and has been in my possession for 3 years and 4 months. It has sat in a dealership repair facility for 13 of those months to replace the engine and high-voltage hybrid battery. Meaning I have actively driven this vehicle for approximately 27 months and the retraction system for the seatbelts is malfunctioning and as its a safety issue I feel the need to report this and see what other alternatives are available instead of paying out $1121.58 for something that malfunctioned under the first 10 years of the vehicles life sounds more like a design flaw than a user issue or uneasy wear as I am a [XXX] average build individual. As the vehicle went into the dealership for routine scheduled maintenance I noticed the driver and passenger seat belts don’t lock or retract properly. Service tech stated the retraction system is malfunctioning and they will both need to be replaced. With this system not working the driver and passenger are not able to be restrained properly in case of an accident. No lights or warnings appeared just noticed while driving in rush hour traffic in Buffalo, New York. *With this being a “more rare” PLUG IN HYBRID variant instead of a conventional ICE many issues don’t carry over so I would really like this to be investigated for the safety of the owners of this car.* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11604578
- Incident
- Jul 24, 2024
The contact owns a 2017 Kia Optima PHEV. The contact noticed a failure with the key fob and manual locking function with the trunk. The contact was notified of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages). The vehicle was taken to the dealer where it was diagnosed as a failure with the trunk latch base which needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
- NHTSA ID
- 11582696
- Incident
- Apr 12, 2024
- Mileage
- 103,000 mi
Oil pressure sensor leaked out all of the oil and no warning lights lit on the dashboard to let me know that I had lost oil pressure or that I was low on oil. Problem part #1: oil pressure sensor Problem part #2: no warnings on dashboard Result: #1: Engine failure / loss of engine #2: This caused engine to seize on main highway on Feb 14, 2024. This could have caused a major accident.
- NHTSA ID
- 11576645
- Incident
- Feb 14, 2024
I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly started flickering on and off and going crazy and then the warning came back on and then the whole car shut off by itself. I have been too scared to drive it since and I just got it back in October and I need a car to get to work and school and I don’t know what to do but the amount of danger this issue put me in is unsettling and cannot be overlooked. Not sure what caused the malfunction because so many different things happened at once that it was hard to tell It is available for inspection upon request A service center confirmed that there is a problem and they believe it is related to the coolant pump and hybrid battery There was one other time that a warning came up and it just said “check hybrid battery” but it went away only like a minute later and then a couple days after that I came outside to go to work and the car was dead but then I jumped it and it was fine up until the issue I first mentioned happened where I was put in danger A warning light that said !HEV and the check engine light both appeared
- NHTSA ID
- 11570391
- Incident
- Jan 12, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
POWER TRAIN
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
ELECTRICAL SYSTEM; POWER TRAIN
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
ENGINE AND ENGINE COOLING
SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218YZ) - This bulletin provides information related to the Technical Service Bulletin previously published (SC218) titled "Engine Inspection/Replacement and KSDS S/W Installation." Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
POWER TRAIN
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP), and some 2016-2017MY Optima (JF) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.