RoadVitals

2017 Maserati Ghibli

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Nov 14, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 14, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
1 injuries, 0 deaths reported

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2017 Maserati Ghibli, most frequently naming the powertrain (other), engine and electrical categories. 5 safety recalls have been issued covering this model year; and 110 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)721.2%
  • Engine721.2%
  • Electrical618.2%
  • Brakes39.1%
  • Steering39.1%
  • Body & structure26.1%
  • Driver assistance26.1%
  • Other / unspecified26.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V173000

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

Mar 14, 2018
9,044 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
The risk: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
The remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Maserati North America, Inc.Manufacturer number 365View on NHTSA.gov
17V046000

ELECTRICAL SYSTEM:WIRING; SEATS:FRONT ASSEMBLY:POWER ADJUST

Jan 20, 2017
39,381 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
The risk: An electrical short can increase the risk of a fire.
The remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Maserati North America, Inc.Manufacturer number 342View on NHTSA.gov
16V856000

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Nov 28, 2016
326 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
The risk: A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
The remedy: Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.
Maserati North America, Inc.Manufacturer number 328View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 21
Powertrain (other)
Filed Nov 14, 2024

The contact owns a 2017 Maserati Ghibli. The contact stated that while driving at various speeds, the rear end of the vehicle made an abnormal tinging sound. The contact related the failure to NHTSA Campaign Number: 16V856000(Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage mileage was approximately 37,600.

NHTSA ID
11625276
Incident
Sep 14, 2024
Mileage
37,600 mi
Brakes
Filed Nov 5, 2024
Crash reported

INTERMITTENT HARD BRAKE PEDAL INABILITY TO STOP THE CAR IN A SAFE MANNER. I HAD THE VACUUM BOOSTER PUMP REPLACED TWICE. ONCE THE REPAIR LASTED FOR A YEAR THEN THE LAST TIME THE INCIDENT REOCCURED AFTER THE SECOND REPAIR. THE FIRST TIME PRIOR TO REPAIR THERE WAS AN ACCIDENT TRAVELLING A 5 MPH AFTER THE FIRST REPAIR THERE WAS A HARD BRAKING INCIDENT THAT ALMOST CAUSED AN ACCIDENT AT AROUND 40 MPH. THEN HAD NEW BOOSTER PUMP REPAIRED. AFTER SECOND BOOSTER PUMP REPAIR THERE WAS ONOTHER HARD BRAKING PEDAL INCIDENT BUT WAS ABLE TO STOP THE VEHICLE WITH EXTREME DIFFICULTY. THE FIRST INCIDENT AT 5 MPH MY WIFE WAS DRIVING.

NHTSA ID
11623657
Incident
Jul 3, 2024
Powertrain (other)
Filed Jul 8, 2024

There is a recall for a rear differential issue and Maserati had previously repaired the differential. However, the problem has persisted and I have about 41k miles on the vehicle and already having the same issue. There is a whining noise in the rear along with a leaking rear differential. Both signs of the original problem. Maserati has stated that the repair has already been done but this raises a serious safety concern as it could result in the rear differential locking up and causing an accident.

NHTSA ID
11600191
Incident
Jul 8, 2024
Driver assistanceElectricalOther / unspecified
Filed Jul 18, 2023

I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.

NHTSA ID
11532965
Incident
Jun 16, 2022
Filed Nov 28, 2022

Sitting at at red light with the start/stop system on, as I release the break pedal on a green light, the gear automatically has shifted to park. The car shows no signs that it has turned off or warnings that it has shifted gears on its own. I have to manually change gear to drive to get the car to move. I am aware that the recall was done for this issue but there has been no successful resolution to the problem. The car was taken to Rusnak Pasadena on July 21, 2021 and since they could not duplicate the concern, there was nothing done. The car was then taken to Maserati of Puente Hills as the issue continued. As per the dealership, on their maserati system, it shows that my car did not qualify for their recall and it would not be considered to be a manufacturing issue. This is a major safety concern as it can cause an accident

NHTSA ID
11495200
Incident
Jun 1, 2021
Body & structure
Filed Jul 23, 2022

The vehicle was manufactured with laminated glass for all windows and the glass is delaminating and forming bubbles around glass edges which compromises the integrity of the glass. On my vehicle, it affects all 4 windows and both front and rear windshields. This issue is widely reported on forums and group message boards and seems to affect all years of the Maserati Ghibli from 2014+. I have inquired with a local independent shop and was told that this is a safety concern and to try to reach out to the dealership. Reaching out to the dealership, I have not received a response. Others have said they had mixed results with the dealerships replacing their glass even with warranty. Others out of warranty were denied replacement or were told it is normal and not to worry.

NHTSA ID
11475449
Incident
Jul 23, 2020
Engine
Filed Jun 24, 2021

Stopped at stop sign and slowly tried to accelerate. The car moved forward into oncoming traffic and almost stalled. To compensate I had to press accelerator hard and then engine finally woke back up. This has happened another time where the car stalled and shifted into neutral. This is a safety issue so now I accelerate aggressively so the car does not stall. There was a recall performed prior to my ownership that was report to have been performed but it seems it didn't resolve the issue completely.

NHTSA ID
11422096
Incident
Jun 22, 2021
Other / unspecifiedSteering
Filed Mar 12, 2020

I PURCHASED THIS VEHICLE FROM NORTHSIDE IMPORTS IN HOUSTON ON THE NIGHT OF FEBRUARY 1ST. ON FEBRUARY 5TH I DROVE IT TO WORK AND NOTICED THAT ON THE ROUGH ROADS THE STEERING WHEEL VIBRATES/SHAKES TERRIBLY TO POINT WHERE IT HURTLED MY HAND. I CALLED AND NOTIFIED THE SALES PERSON ABOUT IT AND HE TOLD ME TO BRING THE VEHICLE IN. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR THEM TO FIX THE PROBLEM. A FEW DAYS LATER I GOT A CALL FROM THE DEALERSHIP SAYING THE WHEEL WAS BENT AND THAT I MUST HAVE HIT A POTHOLE AND I AM GOING TO HAVE TO PAY TO GET THE CAR WHEEL FIXED BECAUSE WHEN THEY SOLD ME THE VEHICLE IT WAS NOT LIKE THAT AND THAT I MUST DAMAGED THE VEHICLE. I GOT FURIOUS. THEY SOLD ME THE VEHICLE EXACTLY LIKE THAT AND NOW DID NOT WANT TO FIX THE PROBLEM. I HAVE PICTURES SHOWING HOW THEY DELIVERED THE VEHICLE TO ME THAT NIGHT. FINALLY THEY DECIDED TO FIX THE PROBLEM BUT INSTEAD OF REPLACING THE BENT WHEEL THEY SENT IT OUT AND HAD IT REPAIRED FOR $125.00. I THINK THIS IS UNACCEPTABLE. I JUST SPENT OVER $49,000 TO PURCHASE A CERTIFIED PREOWNED MASERATI AND THIS IS WHAT THIS DEALERSHIP WAS DOING. NOW THE PROBLEM IS STILL NOT FIXED. THE STEERING WHEEL STILL VIBRATES/SHAKES ON ROUGH ROADS.

NHTSA ID
11317806
Incident
Feb 18, 2020
Mileage
23,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005111_A MTB 26-06

ENGINE

Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.

MAS005111 MTB 26-05

ENGINE

Maserati Coolant fluid Color Change from pink to purple.

MAS005125 DS 26-07

WHEELS

This Diagnostic Sheet provides updated diagnostic and repair guidance for a potential wheel hub clicking noise condition on M182 Grecale ICE vehicles (all model years). The procedures outlined are intended to assist technicians in accurately identifying and correcting axle shaft and wheel hub related noise concerns that may be present during low‑speed operation, reversing, or initial vehicle launch.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Maserati Ghibli by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023010—
2022020—
2021050—
2020500—
2019200—
2018120—
2017Viewing215054.3
2016740—
2015246052.5
2014196053.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.