RoadVitals

2014 Kia Soul Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
129
Latest Oct 7, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 892 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2014 Kia Soul submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 129 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

The 25 most recent of 129, in the owner's own words

Exterior lighting
Filed Oct 7, 2025

Headlights seem to flicker off and on while using turn signals. Dash lights will brighten during the incident as well.

NHTSA ID
11691926
Incident
Sep 1, 2025
ElectricalExterior lighting
Filed Jul 12, 2025

Flickering lights on off while driving at night turn signal triggers it and does it randomly

NHTSA ID
11673102
Incident
Feb 15, 2015
Exterior lighting
Filed Sep 24, 2024

The contact owns a 2014 Kia Soul. The contact stated that while driving at night, the front passenger’s side low-beam headlight failed to illuminate as needed. The contact stated that while activating the high-beam headlights, the driver’s side high-beam headlight failed to illuminate as needed. The vehicle was taken to the local mechanic who determined that the driver’s and passenger’s side headlight assemblies had overheated and melted. The headlight assemblies and light bulbs were replaced but the failure eventually reoccurred. The contact stated that the light bulbs and headlight assemblies were replaced on several occasions. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.

NHTSA ID
11616116
Incident
Nov 1, 2020
Mileage
100,000 mi
Exterior lighting
Filed Nov 7, 2023

The contact owns a 2014 Kia Soul. The contact stated that while driving at night at 45–50 MPH, the headlights became inoperable. There were no warning lights illuminated. The contact was able to pull over, and the headlights returned to operation but were flickering. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the connectors had melted and referred the contact to the dealer for assistance. The contact stated that the failure was related to NHTSA ID Number: 10170778 (Exterior Lighting). The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ID
11553921
Incident
Jul 1, 2023
Exterior lighting
Filed Jul 19, 2023

Since September 2015 the car Headlamps malfunctioned. I made several trips to the Dealer and was told they are not able to duplicate my complaint. Presently while driving the headlights will go off and by bumping the multi-Function light switch, they would come back on. Please see attached letter & service detail that was sent to Kia without resolution.

NHTSA ID
11533333
Incident
Jul 1, 2023
Exterior lighting
Filed Aug 29, 2022

My headlights flicker or shut off intermittently when driving at night. Sometimes it seems to be associated with using my turn signal. Sometimes it seems to be associated with going from dim to bright headlights. I took my car to the dealer who said that KIA has an extended warranty to cover this repair. But when the dealer's service department could not reproduce the situation in the shop, then said KIA would not pay for the repair. I contacted KIA consumer affairs and was given a case number (14989817). After two weeks I finally was contacted and the policy was repeated by KIA. I explained that the problem was intermittent but they would not do anything on their end because the dealer could not diagnose the issue in shop.

NHTSA ID
11481875
Incident
Aug 15, 2022
Exterior lighting
Filed Aug 3, 2022

Driver's side headlight flickering on and off at times. Inspected wiring and it looks like the harness socket is burning out. It looks like this is a common problem with this car and can prove to be a safety issue if your lights go out while driving

NHTSA ID
11477375
Incident
Aug 1, 2022
Exterior lighting
Filed Mar 6, 2022

2014 Kia Soul: Noticed some pretty dim headlights. In checking them out the lens over the headlight has orange peal cracking. On the inside. Took it to Kia dealer where I bought it with a 10 year bumper to bumper insurance policy. They told me it is not covered. To go ahead and call myself and find out. Still waiting for an answer. This is a definite safety issue. I only have 35,112 miles on it. Not happy...

NHTSA ID
11455439
Incident
Dec 7, 2021
ElectricalExterior lighting
Filed Sep 4, 2021

My dash lights would flash bright and dim randomly while driving at first. A few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. Now about a month into this my headlights still flicker but they have even turned off all while driving and I was told my brake lights go off as well ,dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical .

NHTSA ID
11431764
Incident
Aug 5, 2021
ElectricalEngineExterior lighting
Filed Jun 25, 2021

The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local Kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine SC200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other Kia cars from the same years have also said to have had these issues. Then an OBD II check showed the codes 7E8 and 7E9 which has been noted online by other customers as engine problem recall for which Kia has replaced their engine free of charge.

NHTSA ID
11422380
Incident
Jun 7, 2021
Exterior lighting
Filed Jun 15, 2021

IN THE PAST YEAR FROM FEB LAST YEAR TILL TODAY I HAVE BOUGHT 2 SET OF LIGHTBULBS. THE 1ST SET LASTED A YEAR THE 2ND SET I BOUGHT 2/1/21 AND IT JUST BURNT OUT AGAIN. I AM NOT BUYING CHEAP BULBS EITHER.

NHTSA ID
11420997
Incident
Jun 14, 2021
EngineExterior lighting
Filed Feb 7, 2021

KNOCKING NOISES FOR LONG TIME. SCRAPING NOISE. LIGHTING DIM AND FLASES. NOISE TUNNEL CAUSING AUDITORY HALLUCINATIONS. BURNING SMELL. LEAKING OIL

NHTSA ID
11395114
Incident
Jan 1, 2017
Exterior lighting
Filed Jan 7, 2021
Fire reported

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT AND LOW BEAM WOULD INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THEY CONSTANTLY HAD TO REPLACED THE BULB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

NHTSA ID
11386921
Incident
Sep 1, 2020
Mileage
136,000 mi
EngineExterior lighting
Filed Jan 3, 2021

AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.

NHTSA ID
11386243
Incident
Feb 2, 2020
Mileage
1,600 mi
ElectricalExterior lighting
Filed Nov 30, 2020

WHEN USING A TURN SIGNAL WITH THE HEADLIGHTS ON, ONCE THE TURN SIGNAL RELEASES, THE HEADLIGHTS WILL FLICKER AND OFTEN GO OUT COMPLETELY. THIS HAPPENS IN TOWN, AND AT HIGHWAY SPEEDS. IT IS DANGEROUS AT NIGHT, WHEN THE HEADLIGHTS ARE NECESSARY.

NHTSA ID
11377176
Incident
Nov 6, 2018
Mileage
35,000 mi
Exterior lighting
Filed Nov 23, 2020

THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST COMMON COMPLAINT WITH THIS MANUFACTURER. WHEN IS KIA GOING TO ACKNOWLEDGE THE ISSUE AND DO A RECALL?

NHTSA ID
11376024
Incident
Nov 17, 2017
Mileage
70,000 mi
Exterior lighting
Filed Nov 9, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE HEADLIGHT SWITCH ACTIVATED, THE LOW BEAM HEADLIGHT CONTINUOUSLY FLICKERED CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER DENNIS DILLON KIA LOCATED AT 9501 WEST FAIRVIEW AVENUE ' SUITE. B, BOISE, ID 83704, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID
11373775
Incident
Sep 1, 2020
Mileage
80,000 mi
ElectricalExterior lighting
Filed Nov 2, 2020

HEADLIGHTS FLICKER OR GO OFF WITH NO WARNING. IN ADDITION, ALL INTERIOR LIGHTS AND DISPLAYS FLICKER AT THE SAME TIME. THIS HAS HAPPENED BOTH WHILE VEHICLE IS IN MOTION AND STOPPED. THE RADIO AND COOLING/HEATING SYSTEM DO NOT APPEAR TO BE IMPACTED. THIS HAS HAPPENED REPEATEDLY, AND TONIGHT THEY WENT BLACK AND STAYED OFF UNTIL I PULLED OVER AND TURNED OFF MY CAR, THEN STARTED IT AGAIN. I WAS NEARLY REAR-ENDED. THE DEALERSHIP IS NOT RETURNING MY CALLS TO TELL ME IF THIS IS SOMETHING THAT IS UNDER AN EXTENDED WARRANTY, UNDER RECALL, OR MY RESPONSIBILITY.

NHTSA ID
11372580
Incident
Nov 1, 2020
Mileage
107,000 mi
Exterior lighting
Filed Sep 18, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY WITH THE PASSENGER'S SIDE HEADLIGHT FAILING TO OPERATE PROPERLY. THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED 3 ADDITIONAL TIMES WITH THE FAILURE RECURRING ON THE DRIVER'S SIDE. WINN KIA OF FREMONT (5633 JOHN MUIR DR, NEWARK, CA 94560) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN, AND TO BRING THE VEHICLE INTO THE DEALER TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT FOR OCT 14 ,2020. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN INDICATED TO THE CONTACT THAT THERE COULD BE A FAILURE WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

NHTSA ID
11359818
Incident
Apr 7, 2020
Mileage
36,000 mi
Exterior lighting
Filed Sep 15, 2020

THE HEADLIGHTS ON MY 2014 KIA SOUL FLICKER WHEN TURNED ON. THIS MAINLY HAPPENS WHEN I USE THE TURN SIGNALS. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE A RECALL REMEDIED BY KIA. THEY ARE AWARE OF THE PROBLEM AND HAVE SO FAR ONLY ISSUED A SERVICE BULLETIN..

NHTSA ID
11355239
Incident
Sep 14, 2020
Mileage
54,000 mi
Exterior lighting
Filed Sep 15, 2020

IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT

NHTSA ID
11355174
Incident
Sep 1, 2020
Mileage
60,000 mi
Exterior lighting
Filed Sep 7, 2020

HEADLIGHTS ON THE LIGHTS START FLICKERING WHEN I BEGIN TO PULLOUT INTO THE MAIN STREET.WENT TO TURN AND HAD THE TURN SIGNAL ON AND HEADLIGHTS STARTS FLICKERING AGAIN. TOLD MY SON HE SAID IT HAPPENED TO HIM SEVERAL TIMES ABOUT A WEEK AGO.

NHTSA ID
11353588
Incident
Sep 7, 2020
Mileage
112,000 mi
Exterior lighting
Filed Sep 2, 2020

WHEN USING THE TURN SIGNAL, THE HEADLIGHTS WILL FLICKER OR GO OFF. IN ADDITION, ALL INTERIOR NIGHT LIGHTS AND DISPLAYS GO BLACK. THIS HAPPENS BOTH WHILE IN MOTION AND WHILE STATIONARY. THE RADIO AND SPEEDOMETER DO NOT GO OFF SO THIS IS ONLY NOTICEABLE AT NIGHT BUT THIS IS WHEN THE HEADLIGHTS ARE REALLY NEEDED. THIS HAS HAPPENED REPEATEDLY.

NHTSA ID
11352885
Incident
Sep 1, 2020
Mileage
139,000 mi
Exterior lighting
Filed Aug 19, 2020

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114), AND THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE ISSUE MAY BE WITH THE BATTERY. THE CONTACT STATED THAT SHE PURCHASED A NEW BATTERY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WHEN SHE LEFT THE DEALER ON HER WAY TO HER RESIDENCE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA ID
11350211
Incident
Aug 10, 2020
Mileage
25,000 mi
ElectricalExterior lighting
Filed Aug 16, 2020

DRIVING AT NIGHT WITH HEAD LIGHT ON. USED TURN SIGNAL AND WHEN TURNED CORNER, DASH BOARD LIGHTS STARTED BLINKING ON AND OFF AND HEAD LIGHTS WENT OFF THEN BACK ON TWO OR THREE TIMES. THIS HAS HAPPENED NOW THREE DIFFERENT TIMES. IT DOESN'T MATTER WHICH WAY THE BLINKERS ARE SIGNALING, THE LIGHTS IN THE DASH FLICKER AND THE HEAD LIGHTS GO OFF AND ON.

NHTSA ID
11349662
Incident
Aug 8, 2020
Mileage
60,100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .