RoadVitals

2020 Kia Telluride Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
761
+13 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
164
Reports on file since Mar 2, 2019

What this page shows

Our database holds 761 NHTSA owner-reported complaints for the 2020 Kia Telluride. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 761 · page 1 of 31

Engine
Filed Sep 24, 2026

My 2020 Kia Telluride experienced progressive and severe engine oil consumption that ultimately required a full engine replacement. Beginning well before the failure, the vehicle required frequent manual oil top-offs between scheduled changes, including on longer trips. No low-oil warning light, check-engine light, or oil-pressure warning ever illuminated to alert of critically low oil levels. In late March 2026 an independent service center replaced the engine oil filter housing and related gasket after an oil leak was observed; an axle damaged by oil spray was also replaced at that time. Shortly afterward the manufacturer issued a warranty extension covering oil-filter-housing gasket leaks on 2020–2025 Tellurides, extending coverage to 15 years/180,000 miles for that specific condition. Despite the housing/gasket repair, the excessive oil consumption continued. Several weeks later the vehicle lost power and broke down while being driven. It was towed to an authorized Kia dealership. Technicians inspected the vehicle, confirmed heavy oil consumption (noting the engine had been requiring large amounts of oil nearly weekly with no external ground leaks observed), and diagnosed catastrophic internal engine damage. They recommended complete engine replacement at a quoted cost exceeding $13,000. The dealership also inspected the oil-filter housing area under the recent warranty extension but determined the engine damage itself fell outside that limited coverage. The oil-consumption problem and resulting engine failure create a clear safety risk: sudden loss of power or stalling can occur without any dashboard warning, potentially while the vehicle is in motion on public roads. The failed engine and related components remain available for inspection. The condition has been confirmed by both an independent service center and an authorized Kia dealership. Similar oil-consumption and engine-damage reports have been widely noted among other owners of the same model.

NHTSA ID
11766642
Incident
Jun 1, 2026
Body & structureEngine
Filed Sep 23, 2026

I am the original owner of a 2020 Kia Telluride that was purchased new in December 2019 and currently has approximately 98,000 miles. The vehicle has been routinely serviced, including regular maintenance performed through authorized Kia dealerships. Recently, the vehicle developed a serious apparent engine problem. An independent repair facility inspected the engine oil and found it was very low and visible metallic particles/shavings in the oil. The oil also appeared abnormally burned. The repair facility found no evidence of an external oil leak and advised that the vehicle should not be driven because of the condition of the engine oil and presence of metal. I had the vehicle towed to an authorized Kia dealership rather than continue operating it. There were NO Engine or warning lights indicating low oil. The vehicle is currently awaiting diagnosis by Kia under the 10-year/100,000-mile powertrain warranty. I am concerned that the presence of metal in the engine oil indicates an internal engine component failure that could result in sudden engine seizure, loss of propulsion, or other engine failure while the vehicle is being operated in traffic. There was no crash, fire, or injury associated with my vehicle at the time the problem was discovered because I stopped operating it after being advised not to drive it. The vehicle also has significant premature paint delamination on the roof. Large areas of the original factory paint have separated/flaked away from the roof despite the vehicle being approximately six years old. This is not isolated rock chipping or normal cosmetic wear; it appears to be a widespread failure of paint adhesion. I am concerned about additional paint separating from the vehicle while traveling at highway speeds and potentially becoming airborne, as well as the long-term effect of exposed roof metal and corrosion. Kia has been notified of the paint condition but has declined to repair it.

NHTSA ID
11766500
Incident
Sep 22, 2026
Engine
Filed Sep 18, 2026

The contact owns a 2020 Kia Telluride. The contact stated that while driving 5 MPH, the vehicle unexpectedly stalled in the middle of an intersection. The vehicle was restarted; however, the low oil warning light illuminated. The vehicle was taken to a dealer, where an oil consumption test was performed. The dealer informed the contact that no failure was found. The contact stated that the failure reoccurred and, after inspecting the vehicle, the oil level was low despite a recent oil change. The contact stated that the vehicle was scheduled for another oil consumption test with the dealer. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 69,000.

NHTSA ID
11765332
Incident
May 16, 2026
Mileage
69,000 mi
Body & structure
Filed Sep 15, 2026

In March of 2025 I noticed that my Kia Telluride had a quarter size piece of paint missing in the middle of the roof near my windshield. As the past year has progressed paint delamination has occurred across the roof of my vehicle with other delamination spots being noticed in other areas of the body. My vehicle is a 2020 with 66,000 miles and is a white pearlescent coat. The delamination is exposing the body of my vehicle to the elements, causing rust and deterioration at a rapid speed. With a simple hand washing, the paint peeled off of my roof in a large area. This should not be occurring with a vehicle that has been well taken care of and should have many years of life left. Kia should be held responsible for the delamination that is occurring widely with the white pearlescent paint color.

NHTSA ID
11764510
Incident
Mar 8, 2025
Engine
Filed Sep 15, 2026

Loss of oil that is going out the heads and exhaust. This causes loss of power. Oil light doesn’t come on. This happened twice. Once in March and we took it to the dealership to have it fixed. Unfortunately, the issue wasn’t fixed and it happened again in August.

NHTSA ID
11764415
Incident
Aug 29, 2026
Interior & seats
Filed Sep 12, 2026

I own a 2020 Kia Telluride with a Canadian VIN permanently registered in [XXX] (military) and live in [XXX]. The vehicle has an active fire risk recall. Kia America and my local dealership in [XXX] are refusing to perform the federally mandated safety recall including a significant fire hazard if not repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11763809
Incident
Sep 11, 2026
Engine
Filed Sep 12, 2026

I have a Kia Telluride 2020 EX AWD automatic. I bought it used about 2.5 years ago. It’s been having some ongoing issues with oil consumption, which from what I have learned is pretty common in this car. Since I learned that I’ve been increasing the frequency of oil changes and topping off oil in between. It burns oil at an absurd rate, and gives no warning when oil is low. On the most recent change, ~a month ago, the mechanic recommended changing it after 3,000 miles. Yesterday the car completely shut down while driving on the highway, no warning or anything, just a noise, smoke and then the car died in a matter of seconds. I nearly got in an accident trying to drift to the side of the road with no power or anything. No control of the car. Ended up stuck in traffic going 70+ mph with a toddler. After it was towed, our mechanic found there was no oil left and we had two holes in the engine casing. He explained it looks like when the oil ran out completely, some part broke off in the engine and shot through the housing. So it’s looking like we need a new engine. We had NOT driven it 3000 miles since the last oil change just a month ago, and we have even topped off the oil since that change, most recently a week ago. This means the car burned through about 9 quarts of oil in <3000 miles. Multiple mechanics have told us this is a known issue with the car, and there is nothing to do to prevent it. When we called the dealership to inquire about getting a new engine, they told us we would need to do an oil consumption test. Obviously this is impossible on a car that does not drive and has two holes in the engine. So we are stuck paying out of pocket. Kia is well aware of this issue and is doing nothing.

NHTSA ID
11763802
Incident
Sep 6, 2026
Engine
Filed Sep 11, 2026

The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 15 MPH, the vehicle hesitated to maintain automotive power. The check engine warning light was illuminated. The vehicle was previously repaired at a local dealer for an unknown recall associated with an engine oil leak. The vehicle was towed back to the same local dealer where it was diagnosed and an engine flush was suggested, and the contact was informed that six fuel injectors needed to be replaced as a possible repair. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 109,000.

NHTSA ID
11763566
Incident
Apr 14, 2026
Mileage
109,000 mi
Body & structure
Filed Sep 10, 2026

On December 9, 2025, the factory exterior paint on my 2020 Kia Telluride (Snow White Pearl) began experiencing massive, sudden delamination, shearing completely off the roof down to the factory primer layer in a sheet larger than a hand towel. The peeling is continuing to spread due to wind exposure while driving. Furthermore, the paint failure has compromised the protective coating, causing specs of rust to actively break through the paint throughout the trunk and exterior body panels. This indicates a severe manufacturing defect in factory paint adhesion and corrosion protection, posing a direct threat to the vehicle's structural integrity and body longevity. Kia America has refused warranty assistance due to vehicle age/mileage limits, despite this being a widespread manufacturing failure.

NHTSA ID
11763418
Incident
Dec 9, 2025
Electrical
Filed Sep 10, 2026

My sunroof stopped being able to close all the way. I took it to the dealership and to fix it, it will cost over $7,00 dollars. It will open but won’t close all the way.

NHTSA ID
11763373
Incident
Aug 25, 2026
Filed Sep 9, 2026

Large chunks of paint peeling from hood and top of car. Yes, available for inspection. Safety concerns for visibility issues for driver and other drivers if paint impairs visibility. Yes, visited a collision repair shop, stated they see this being an issue a lot with Kia Tellurides, especially the snow white as they didn’t put primer on vehicle first. Yes, was inspected by insurance representative. No warnings, started about a month ago and has gotten gradually worse.

NHTSA ID
11763121
Incident
Aug 1, 2026
Filed Sep 8, 2026

The sun roof warning light on dash suddenly came on and when I tried to open it up it broke and would no longer close. Finally got front toclise but back won't. Paeamount Kua of Asheville wants $7000 to fix even though I have extended warranty.

NHTSA ID
11762934
Incident
Sep 2, 2026
EngineFuel system
Filed Sep 6, 2026

My engine failed from burning oil, even though the car has been maintained its whole life, 14 documented oil changes, roughly every 5,000 miles. • Jiffy-lube shop found the crankcase completely bone dry, only 4,344 miles after the last oil change. No reading on the dipstick. They added 6 quarts. Engine was knocking before and after. • No oil warning light ever came on, and no low-oil warning, just a check engine light and the knocking. • Towed same day to an independent shop. They found code P0524 (engine oil pressure too low) and say the internal noise is probably a rod bearing. Engine needs to be replaced. • The car goes into limp mode while driving. On the highway it dropped from 60 mph to 20 mph in live traffic with no warning. I couldn't safely get to an exit. • That's about 1.4 quarts per 1,000 miles, Kia's own bulletin ENG222 calls 1 quart per 1,000 excessive. • The car is not drivable, hasn't been repaired. This happened around 3 months after purchasing it second hand. Lots of other 2020 Telluride owners are reporting the same oil consumption problem.

NHTSA ID
11762488
Incident
Aug 7, 2026
Engine
Filed Aug 28, 2026

The car has stalled numerous times on the roadway while driving. The issue has been identified as an oil consumption issue. There was no low pressure warning light or other warning indicating that there is an oil pressure issue or any other early warning of an engine stall. The dealer has indicated that a complete engine replacement is required to correct the problem. Based upon research, there has been a significant amount of complaints pertaining to this issue. This same oil consumption and engine stall issue was part of a Class Action settlement by KIA, however this particular KIA model was not covered in the litigation.

NHTSA ID
11760354
Incident
Aug 19, 2026
Engine
Filed Aug 27, 2026

Vehicle experienced significant drivability issues including shaking/clinking at speeds over 50 mph, check engine light, and reported two-cylinder misfires. Engine oil level was critically low, not registering on the dipstick, requiring approximately 2 quarts added to continue driving. An independent mechanic inspection found excessive oil in Cylinder 2 and assessed that oil was likely leaking past the piston rings and burning, recommending a bottom-end rebuild or engine replacement. Kia dealership (Sunset Kia) inspection subsequently found a score mark in Cylinder 6 and two external oil leaks (oil pan gasket and oil filter housing). Kia approved goodwill repair of the external leaks only, after which I was instructed to drive approximately 1,000 miles for a follow-up oil consumption test. After that period, the dealership confirmed the engine was still consuming oil beyond the external leaks. Kia Corporate took approximately three weeks to review a goodwill request for engine replacement, ultimately denying it. During this three-week period the vehicle remained at the dealership, and I incurred over a week of out-of-pocket rental car expenses due to no loaner vehicle being available and no transportation assistance offered. The vehicle has fewer than 100,000 miles. I am concerned this reflects an internal engine defect (oil consumption/piston ring or cylinder wall issue) affecting the vehicle’s safe operation, given the drivability symptoms (shaking, misfire, near-zero oil level) that initially prompted this investigation.

NHTSA ID
11760014
Incident
Apr 18, 2026
Filed Aug 23, 2026

I went to open my sunroof and I see a piece sticking up. My sunroof then wouldnt close. I get home and find out its the wind deflector. I tried to close the sunroof and now my sunroof if stuck open. One of the tracks is now misaligned and I can't close my sunroof.

NHTSA ID
11758832
Incident
Aug 13, 2026
Exterior lighting
Filed Aug 22, 2026

The factory-installed driver/passenger side LED headlight assembly suffered a sudden, total internal electrical failure while driving at night, causing an immediate loss of forward visibility and creating a severe crash hazard. This is a known, systemic manufacturing defect affecting premium trims (SX/SX-Prestige) of the 2020 Kia Telluride. The housing seals degrade prematurely, allowing condensation to become trapped inside the unit. This moisture corrodes the internal circuit boards and shorts out the electrical modules, completely disabling the high beams, low beams, and running lights. Because these LED units are entirely sealed, they cannot be serviced or repaired by changing a bulb; the entire expensive structural component must be replaced. Kia is fully aware of 2020 Telluride headlight failures and issued Safety Recall SC299 (NHTSA Campaign 24V148000) to address them. However, Kia arbitrarily limited that safety recall to lower trims utilizing halogen assemblies. Premium trims utilizing LED assemblies are experiencing the exact same catastrophic loss of nighttime illumination due to internal electrical failures, yet owners are being forced to pay out-of-pocket to fix an inherent safety defect. The NHTSA needs to mandate that Kia expand Campaign SC299 to include all 2020 Telluride trim levels equipped with LED headlight assemblies before this widespread visibility failure causes a fatal nighttime collision.

NHTSA ID
11758772
Incident
Aug 22, 2026
Engine
Filed Aug 3, 2026

I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent mechanic who informed me there was a missing internal pin. This mechanic felt certain this was a manufacturing issue. He was able to repair multiple components without replacing the whole engine and the vehicle was drivable again. Now at 122,000 miles the vehicle had the same exact issue occur. I have owned this vehicle for less than three years and have had engine failure twice. After researching online there are many people who have experienced the same exact issues and probably thousands more who were not vocal about it. This is absolutely a manufacturing problem with this vehicle and it deserves to be addressed.

NHTSA ID
11754612
Incident
Jun 30, 2025
Engine
Filed Jul 29, 2026
Fire reported

**1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine failed catastrophically and caught fire while I was driving. The vehicle was towed to the Kia dealership, where it remains available for inspection upon request. **2. How was your safety or the safety of others put at risk?** The engine suddenly caught fire while I was driving, creating an immediate risk of a serious crash, injury, or death to me, my passengers, and other motorists. I had to pull over immediately, and the fire department responded to extinguish the fire and ensure everyone's safety. **3. Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes. The Kia dealership inspected the vehicle and confirmed that the engine has failed and requires replacement. However, they attributed the failure to "engine wear and tear" despite the vehicle having only approximately 111,000 miles and having been regularly maintained according to Kia's recommended maintenance schedule. Two months before the failure, the same dealership repaired an engine oil leak, and they have been unable to explain why the engine failed and caught fire. **4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** The vehicle has been inspected by the Kia dealership. The local fire department responded to the vehicle fire at the scene. At this time, the vehicle has not been inspected by the manufacturer or any other parties. **5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** Approximately two months before the engine failure, the engine warning light illuminated due to an oil leak. I immediately took the vehicle to the Kia dealership, where they repaired the oil leak at a cost of approximately $3,000. After the repair, there were no warning lights, messages, unusual noises, or other symptoms before

NHTSA ID
11753450
Incident
Jun 27, 2026
Brakes
Filed Jul 28, 2026

Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.

NHTSA ID
11753368
Incident
Jul 20, 2026
Electrical
Filed Jul 28, 2026

instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.

NHTSA ID
11753294
Incident
Jul 14, 2026
Engine
Filed Jul 27, 2026

Purchased this car used in July of 2025 with 77,000 miles. When we went in for the first complimentary oil change at ~5,000 miles, there was no noticeable oil on the dipstick. The dealership continued with the oil change and advised us to come back every 500miles for an oil consumption test. We did this three separate times and each time we were at least a full quart low each time. It was determined that the engine needed to be replaced. Luckily for us, it was covered under warranty. Our engine was replaced with a remanufactured engine from Kia. When we asked if this problem was going to happen again, we were told yes, but with no timeline. We now have no idea what to expect with this “new, but used” engine and why we were never alerted to the car being low on oil before the first complimentary oil change. Concerns for the purpose of this report are the reliability of these engines and the oil level/pressure sensing system.

NHTSA ID
11753165
Incident
Nov 12, 2025
Body & structure
Filed Jul 27, 2026

I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.

NHTSA ID
11753133
Incident
Jun 24, 2026
EngineInterior & seats
Filed Jul 27, 2026

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied covering the cost of the repair. The manufacturer was not contacted about the recall. The failure mileage was 60,000.

NHTSA ID
11753074
Incident
Jul 2, 2026
Mileage
60,000 mi
Filed Jul 21, 2026

The sun roof came completely off the tracks and won’t close. The car is no longer weather proof and is at risk of the glass flying off at high speeds. Problem has not been reproduced or confirmed. Has not been inspected by the manufacturer or others. No warnings prior to the failure.

NHTSA ID
11751921
Incident
Jul 21, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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