2020 Kia Telluride Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Kia Telluride, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting18323.1%
- Engine15119.0%
- Visibility15119.0%
- Powertrain (other)708.8%
- Electrical587.3%
- Body & structure556.9%
- Suspension313.9%
- Driver assistance263.3%
- Fuel system172.1%
- Brakes162.0%
- Interior & seats131.6%
- Steering101.3%
- Seat belts50.6%
- Other / unspecified40.5%
- Airbags30.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The factory-installed driver/passenger side LED headlight assembly suffered a sudden, total internal electrical failure while driving at night, causing an immediate loss of forward visibility and creating a severe crash hazard. This is a known, systemic manufacturing defect affecting premium trims (SX/SX-Prestige) of the 2020 Kia Telluride. The housing seals degrade prematurely, allowing condensation to become trapped inside the unit. This moisture corrodes the internal circuit boards and shorts out the electrical modules, completely disabling the high beams, low beams, and running lights. Because these LED units are entirely sealed, they cannot be serviced or repaired by changing a bulb; the entire expensive structural component must be replaced. Kia is fully aware of 2020 Telluride headlight failures and issued Safety Recall SC299 (NHTSA Campaign 24V148000) to address them. However, Kia arbitrarily limited that safety recall to lower trims utilizing halogen assemblies. Premium trims utilizing LED assemblies are experiencing the exact same catastrophic loss of nighttime illumination due to internal electrical failures, yet owners are being forced to pay out-of-pocket to fix an inherent safety defect. The NHTSA needs to mandate that Kia expand Campaign SC299 to include all 2020 Telluride trim levels equipped with LED headlight assemblies before this widespread visibility failure causes a fatal nighttime collision.
SC299 (high‑beam headlight failure) is actually a safety defect tied to visibility and part of a recall which my telluride falls just outside of
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My 2020 Kia Telluride experienced progressive and severe engine oil consumption that ultimately required a full engine replacement. Beginning well before the failure, the vehicle required frequent manual oil top-offs between scheduled changes, including on longer trips. No low-oil warning light, check-engine light, or oil-pressure warning ever illuminated to alert of critically low oil levels. In late March 2026 an independent service center replaced the engine oil filter housing and related gasket after an oil leak was observed; an axle damaged by oil spray was also replaced at that time. Shortly afterward the manufacturer issued a warranty extension covering oil-filter-housing gasket leaks on 2020–2025 Tellurides, extending coverage to 15 years/180,000 miles for that specific condition. Despite the housing/gasket repair, the excessive oil consumption continued. Several weeks later the vehicle lost power and broke down while being driven. It was towed to an authorized Kia dealership. Technicians inspected the vehicle, confirmed heavy oil consumption (noting the engine had been requiring large amounts of oil nearly weekly with no external ground leaks observed), and diagnosed catastrophic internal engine damage. They recommended complete engine replacement at a quoted cost exceeding $13,000. The dealership also inspected the oil-filter housing area under the recent warranty extension but determined the engine damage itself fell outside that limited coverage. The oil-consumption problem and resulting engine failure create a clear safety risk: sudden loss of power or stalling can occur without any dashboard warning, potentially while the vehicle is in motion on public roads. The failed engine and related components remain available for inspection. The condition has been confirmed by both an independent service center and an authorized Kia dealership. Similar oil-consumption and engine-damage reports have been widely noted among other owners of the same model.
I am the original owner of a 2020 Kia Telluride that was purchased new in December 2019 and currently has approximately 98,000 miles. The vehicle has been routinely serviced, including regular maintenance performed through authorized Kia dealerships. Recently, the vehicle developed a serious apparent engine problem. An independent repair facility inspected the engine oil and found it was very low and visible metallic particles/shavings in the oil. The oil also appeared abnormally burned. The repair facility found no evidence of an external oil leak and advised that the vehicle should not be driven because of the condition of the engine oil and presence of metal. I had the vehicle towed to an authorized Kia dealership rather than continue operating it. There were NO Engine or warning lights indicating low oil. The vehicle is currently awaiting diagnosis by Kia under the 10-year/100,000-mile powertrain warranty. I am concerned that the presence of metal in the engine oil indicates an internal engine component failure that could result in sudden engine seizure, loss of propulsion, or other engine failure while the vehicle is being operated in traffic. There was no crash, fire, or injury associated with my vehicle at the time the problem was discovered because I stopped operating it after being advised not to drive it. The vehicle also has significant premature paint delamination on the roof. Large areas of the original factory paint have separated/flaked away from the roof despite the vehicle being approximately six years old. This is not isolated rock chipping or normal cosmetic wear; it appears to be a widespread failure of paint adhesion. I am concerned about additional paint separating from the vehicle while traveling at highway speeds and potentially becoming airborne, as well as the long-term effect of exposed roof metal and corrosion. Kia has been notified of the paint condition but has declined to repair it.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.
1. What component or system failed or malfunctioned? The windshield wiper system failed. The design of the cowl area (under the hood) allows snow and sleet to accumulate and become compacted. This creates a physical obstruction that prevents the wiper linkage from moving, leading to total wiper failure. • Availability: The system is available for inspection upon request. 2. How was safety put at risk? Safety was compromised due to a sudden loss of visibility during inclement weather. The inability to clear snow and sleet from the windshield while driving created a blind operating environment, significantly increasing the risk of a crash or striking an unseen hazard. 3. Has the problem been confirmed by a dealer or independent service center? No. The problem has not yet been reproduced or confirmed by a dealership or independent service center. 4. Has the vehicle been inspected by the manufacturer, police, or insurance? No. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps or symptoms prior to the failure? No. There were no warning lamps, error messages, or symptoms prior to the failure. The wipers stopped functioning only once the snow had compacted sufficiently under the hood to block the mechanism.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 60-65 MPH on the highway, the vehicle suddenly shut off and the battery warning light was flickering and the vehicle lost power. The contact was able to coast the vehicle into a parking lot off the highway where the vehicle remained. The contact replaced the battery; however, approximately one hour later while driving 50-55 MPH on the highway, the vehicle lost power and shut off. The vehicle was coasted onto the shoulder of the roadway. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with alternator failure. The alternator was replaced. The contact was notified of a possible transmission failure; however, there was no fault codes retrieved. The vehicle was later taken to a dealer to be diagnosed. The dealer informed the contact that the head gasket was damaged, and the spark plugs needed to be replaced. Additionally, the contact was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
I am filing this complaint regarding my 2020 Kia Telluride because of excessive oil consumption that Kia has refused to address. My vehicle currently has approximately 138,000 miles and consumes about one quart of engine oil every 500 miles. This level of oil consumption is excessive and creates an ongoing risk of engine damage if the oil level is not constantly monitored and replenished. After researching this issue, I discovered that many Kia owners have reported similar excessive oil consumption problems. Despite the large number of complaints, Kia has not issued a recall or provided assistance for owners whose vehicles experience this problem after the factory warranty expires. I sought assistance from my local Kia dealership. At one point, the service manager attempted to advocate for me and other customers by bringing these concerns to Kia corporate. I later learned that he was no longer employed there. They have completed oil consumption tests and agreed my car is consuming a significant amount of oil. They conducted a “band aid” fix that did not help. The last appointment when we brought it in, all they did was check oil levels again. Since then, my concerns have largely been ignored, and I have been offered no meaningful assistance. While I understand my vehicle is outside the warranty period, a vehicle should not consume one quart of oil every 500 miles under normal operation. This appears to be a widespread issue rather than normal wear and tear. I respectfully request that this complaint be investigated and added to the record of similar complaints involving Kia vehicles. I also ask that Kia be encouraged to provide assistance to affected owners whose vehicles suffer from excessive oil consumption caused by what appears to be a common defect. Thank you for your time and consideration.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My sunroof stopped being able to close all the way. I took it to the dealership and to fix it, it will cost over $7,00 dollars. It will open but won’t close all the way.
instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am the original owner of a 2020 Kia Telluride that was purchased new in December 2019 and currently has approximately 98,000 miles. The vehicle has been routinely serviced, including regular maintenance performed through authorized Kia dealerships. Recently, the vehicle developed a serious apparent engine problem. An independent repair facility inspected the engine oil and found it was very low and visible metallic particles/shavings in the oil. The oil also appeared abnormally burned. The repair facility found no evidence of an external oil leak and advised that the vehicle should not be driven because of the condition of the engine oil and presence of metal. I had the vehicle towed to an authorized Kia dealership rather than continue operating it. There were NO Engine or warning lights indicating low oil. The vehicle is currently awaiting diagnosis by Kia under the 10-year/100,000-mile powertrain warranty. I am concerned that the presence of metal in the engine oil indicates an internal engine component failure that could result in sudden engine seizure, loss of propulsion, or other engine failure while the vehicle is being operated in traffic. There was no crash, fire, or injury associated with my vehicle at the time the problem was discovered because I stopped operating it after being advised not to drive it. The vehicle also has significant premature paint delamination on the roof. Large areas of the original factory paint have separated/flaked away from the roof despite the vehicle being approximately six years old. This is not isolated rock chipping or normal cosmetic wear; it appears to be a widespread failure of paint adhesion. I am concerned about additional paint separating from the vehicle while traveling at highway speeds and potentially becoming airborne, as well as the long-term effect of exposed roof metal and corrosion. Kia has been notified of the paint condition but has declined to repair it.
In March of 2025 I noticed that my Kia Telluride had a quarter size piece of paint missing in the middle of the roof near my windshield. As the past year has progressed paint delamination has occurred across the roof of my vehicle with other delamination spots being noticed in other areas of the body. My vehicle is a 2020 with 66,000 miles and is a white pearlescent coat. The delamination is exposing the body of my vehicle to the elements, causing rust and deterioration at a rapid speed. With a simple hand washing, the paint peeled off of my roof in a large area. This should not be occurring with a vehicle that has been well taken care of and should have many years of life left. Kia should be held responsible for the delamination that is occurring widely with the white pearlescent paint color.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable transportation. An inoperable vehicle also creates safety risks related to emergency situations where transportation is critical. Confirmed by Dealer: Yes. An authorized Kia dealership confirmed the engine defect and approved a full engine replacement. The repair has not yet been performed. Inspections: Vehicle has been inspected exclusively at an authorized Kia dealership where all service and maintenance has been performed. Warning Symptoms: This is the third time this vehicle has become inoperable due to what was previously identified as an oil issue but is now confirmed to be an engine defect. Prior to complete failure the vehicle exhibited ongoing oil leaks and excessive oil consumption over an extended period. AAA roadside assistance was contacted and identified possible starter and battery failure believed to be connected to the engine condition. Additional Note: I have identified NHTSA complaints from other 2020 Kia Telluride owners reporting identical engine oil consumption and failure issues suggesting a pattern defect.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My engine failed from burning oil, even though the car has been maintained its whole life, 14 documented oil changes, roughly every 5,000 miles. • Jiffy-lube shop found the crankcase completely bone dry, only 4,344 miles after the last oil change. No reading on the dipstick. They added 6 quarts. Engine was knocking before and after. • No oil warning light ever came on, and no low-oil warning, just a check engine light and the knocking. • Towed same day to an independent shop. They found code P0524 (engine oil pressure too low) and say the internal noise is probably a rod bearing. Engine needs to be replaced. • The car goes into limp mode while driving. On the highway it dropped from 60 mph to 20 mph in live traffic with no warning. I couldn't safely get to an exit. • That's about 1.4 quarts per 1,000 miles, Kia's own bulletin ENG222 calls 1 quart per 1,000 excessive. • The car is not drivable, hasn't been repaired. This happened around 3 months after purchasing it second hand. Lots of other 2020 Telluride owners are reporting the same oil consumption problem.
Oil burns too fast causing oil changes to be required by every 3000 miles
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.
There is a brake assist issue that comes up intermittently pedal can become stiff at times. This caused me to almost have an accident at an intersection when a car pulled out in front of me. Stopping was delayed and very difficult and frightening. Issue has not been reproduced or confirmed by deal or service center. It has not been inspected. No warning, messages or symptoms of any kind. I purchased it in Oct 2025 and it started in April 2026. After this happening quite a few times I am no longer driving it and can't afford to fix it.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I own a 2020 Kia Telluride with a Canadian VIN permanently registered in [XXX] (military) and live in [XXX]. The vehicle has an active fire risk recall. Kia America and my local dealership in [XXX] are refusing to perform the federally mandated safety recall including a significant fire hazard if not repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied covering the cost of the repair. The manufacturer was not contacted about the recall. The failure mileage was 60,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing up. Replacing the camera did not work, the harness was tested to be ok. The only other option is the software in the head unit. This is the 2nd head unit as the first one was replaced for a failed bluetooth. Cost exceeds $5000 to replace it.
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Passenger side seat belt retracts slowly but sometimes not at all. Driver side retracts slowly.
HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night. As a single mother this is a huge hinderance for my young sons and their activities especially this time of year getting dark at 4:30pm. DRIVER SEATBELT MALFUNCTION: The seatbelt has all but completely failed to retract upon removal, leaving the entire thing loose causing to twist and get caught in the door. It will not retract upon collision which also is a PRIORITY SAFETY CONCERN. DRIVER SIDE MIRROR: Gets stuck in the folded position, and more times than not, I then have to manually unfold it. This causes the saved position for my optimal rear visibility to get comprised and I then have to adjust while driving which is ALSO dangerous. The dealer has addressed this and said the wiring was loose to the mirror inside the driver door and assured me they fixed it, however is STILL getting stuck 90 percent of the time.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Light always appears on dashboard
The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .