RoadVitals

2020 Kia Telluride Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
744
Latest Aug 3, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Kia Telluride, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

182
reports

From owner reports, verbatim

SC299 (high‑beam headlight failure) is actually a safety defect tied to visibility and part of a recall which my telluride falls just outside of

NHTSA ID 11744971 · filed Jun 18, 2026

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the high beam headlights failed to illuminate as intended, and the vehicle shuddered before losing automotive power. No warning light was illuminated. In addition, the contact stated that the warning lights failed to illuminate as designed when the engine oil level was low. The vehicle was taken to a local Auto Zone, where the relay and high beam headlights were replaced; however, the failure reoccurred. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign: 24V148000 (Exterior Lighting); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unavailable.

NHTSA ID 11728510 · filed Apr 1, 2026
All 182 reports naming exterior lighting

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

151
reports

From owner reports, verbatim

Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.

NHTSA ID 11730293 · filed Apr 9, 2026

1. What component or system failed or malfunctioned? The windshield wiper system failed. The design of the cowl area (under the hood) allows snow and sleet to accumulate and become compacted. This creates a physical obstruction that prevents the wiper linkage from moving, leading to total wiper failure. • Availability: The system is available for inspection upon request. 2. How was safety put at risk? Safety was compromised due to a sudden loss of visibility during inclement weather. The inability to clear snow and sleet from the windshield while driving created a blind operating environment, significantly increasing the risk of a crash or striking an unseen hazard. 3. Has the problem been confirmed by a dealer or independent service center? No. The problem has not yet been reproduced or confirmed by a dealership or independent service center. 4. Has the vehicle been inspected by the manufacturer, police, or insurance? No. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps or symptoms prior to the failure? No. There were no warning lamps, error messages, or symptoms prior to the failure. The wipers stopped functioning only once the snow had compacted sufficiently under the hood to block the mechanism.

NHTSA ID 11713324 · filed Jan 26, 2026
All 151 reports naming visibility

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

142
reports

From owner reports, verbatim

I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent mechanic who informed me there was a missing internal pin. This mechanic felt certain this was a manufacturing issue. He was able to repair multiple components without replacing the whole engine and the vehicle was drivable again. Now at 122,000 miles the vehicle had the same exact issue occur. I have owned this vehicle for less than three years and have had engine failure twice. After researching online there are many people who have experienced the same exact issues and probably thousands more who were not vocal about it. This is absolutely a manufacturing problem with this vehicle and it deserves to be addressed.

NHTSA ID 11754612 · filed Aug 3, 2026

**1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine failed catastrophically and caught fire while I was driving. The vehicle was towed to the Kia dealership, where it remains available for inspection upon request. **2. How was your safety or the safety of others put at risk?** The engine suddenly caught fire while I was driving, creating an immediate risk of a serious crash, injury, or death to me, my passengers, and other motorists. I had to pull over immediately, and the fire department responded to extinguish the fire and ensure everyone's safety. **3. Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes. The Kia dealership inspected the vehicle and confirmed that the engine has failed and requires replacement. However, they attributed the failure to "engine wear and tear" despite the vehicle having only approximately 111,000 miles and having been regularly maintained according to Kia's recommended maintenance schedule. Two months before the failure, the same dealership repaired an engine oil leak, and they have been unable to explain why the engine failed and caught fire. **4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** The vehicle has been inspected by the Kia dealership. The local fire department responded to the vehicle fire at the scene. At this time, the vehicle has not been inspected by the manufacturer or any other parties. **5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** Approximately two months before the engine failure, the engine warning light illuminated due to an oil leak. I immediately took the vehicle to the Kia dealership, where they repaired the oil leak at a cost of approximately $3,000. After the repair, there were no warning lights, messages, unusual noises, or other symptoms before

NHTSA ID 11753450 · filed Jul 29, 2026
All 142 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

70
reports

From owner reports, verbatim

The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 60-65 MPH on the highway, the vehicle suddenly shut off and the battery warning light was flickering and the vehicle lost power. The contact was able to coast the vehicle into a parking lot off the highway where the vehicle remained. The contact replaced the battery; however, approximately one hour later while driving 50-55 MPH on the highway, the vehicle lost power and shut off. The vehicle was coasted onto the shoulder of the roadway. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with alternator failure. The alternator was replaced. The contact was notified of a possible transmission failure; however, there was no fault codes retrieved. The vehicle was later taken to a dealer to be diagnosed. The dealer informed the contact that the head gasket was damaged, and the spark plugs needed to be replaced. Additionally, the contact was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA ID 11747463 · filed Jun 30, 2026

I am filing this complaint regarding my 2020 Kia Telluride because of excessive oil consumption that Kia has refused to address. My vehicle currently has approximately 138,000 miles and consumes about one quart of engine oil every 500 miles. This level of oil consumption is excessive and creates an ongoing risk of engine damage if the oil level is not constantly monitored and replenished. After researching this issue, I discovered that many Kia owners have reported similar excessive oil consumption problems. Despite the large number of complaints, Kia has not issued a recall or provided assistance for owners whose vehicles experience this problem after the factory warranty expires. I sought assistance from my local Kia dealership. At one point, the service manager attempted to advocate for me and other customers by bringing these concerns to Kia corporate. I later learned that he was no longer employed there. They have completed oil consumption tests and agreed my car is consuming a significant amount of oil. They conducted a “band aid” fix that did not help. The last appointment when we brought it in, all they did was check oil levels again. Since then, my concerns have largely been ignored, and I have been offered no meaningful assistance. While I understand my vehicle is outside the warranty period, a vehicle should not consume one quart of oil every 500 miles under normal operation. This appears to be a widespread issue rather than normal wear and tear. I respectfully request that this complaint be investigated and added to the record of similar complaints involving Kia vehicles. I also ask that Kia be encouraged to provide assistance to affected owners whose vehicles suffer from excessive oil consumption caused by what appears to be a common defect. Thank you for your time and consideration.

NHTSA ID 11746829 · filed Jun 26, 2026
All 70 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

57
reports

From owner reports, verbatim

instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.

NHTSA ID 11753294 · filed Jul 28, 2026

My vehicle has the radiator fan that will not shut off. It stays running until the battery goes dead. I have taken it in to dealership and get the can not reproduce answer as well as maybe its this or that, you will have to leave it here. In doing research this is a known issues with the relay being built in to the PCB fuse block. The block shorts or sticks and the whole thing needs to be replaced. Very pricey. Lots of owners have or had the same issue. In speaking to an independant repair facility I was told this could be a fire risk yet again. The unit could overheat from running at full speed constantly or the wiring could catch fire. Kia will not recognize the situation, and wants to throw parts at it at owners cost. I have to unplug the fan when parked to stop this from occurring.

NHTSA ID 11749537 · filed Jul 10, 2026
All 57 reports naming electrical

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

52
reports

From owner reports, verbatim

I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.

NHTSA ID 11753133 · filed Jul 27, 2026

The power sunroof and its sliding track/rail assembly failed. While operating the sunroof using its normal electric open/close function during highway driving, the sunroof glass/panel traveled to full open and the track mechanism broke at that point, preventing normal closure. The vehicle and damaged sunroof/track assembly are available for inspection upon request. The failure occurred while the vehicle was in motion on the road, creating a distraction and an unexpected open aperture in the roof at highway speed. An uncontrolled/stuck-open sunroof exposes the cabin to wind, debris, weather, and noise, and could distract the driver attempting to address the malfunction while driving. There is also risk of glass or track hardware detaching from the vehicle. A Kia dealership inspected the vehicle and confirmed the track is broken and quoted approximately $5,000+ to replace the sunroof assembly, citing no applicable warranty coverage. No warning lamps or messages appeared prior to the fail I have found other consumer complaints/forum reports describing similar sudden sunroof track failures on this make/model during normal operation, suggesting this may be a widespread component defect rather than an isolated incident or wear item. Despite this, the manufacturer has not issued a recall or extended warranty coverage for this failure mode, leaving owners to pay approximately $5,000 out of pocket for a repair caused by what appears to be a manufacturing or design defect rather than misuse.

NHTSA ID 11748612 · filed Jul 6, 2026
All 52 reports naming body & structure

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

31
reports

From owner reports, verbatim

Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.

NHTSA ID 11743898 · filed Jun 13, 2026

Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.

NHTSA ID 11737430 · filed May 12, 2026
All 31 reports naming suspension

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

26
reports

From owner reports, verbatim

Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.

NHTSA ID 11743142 · filed Jun 10, 2026

Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable transportation. An inoperable vehicle also creates safety risks related to emergency situations where transportation is critical. Confirmed by Dealer: Yes. An authorized Kia dealership confirmed the engine defect and approved a full engine replacement. The repair has not yet been performed. Inspections: Vehicle has been inspected exclusively at an authorized Kia dealership where all service and maintenance has been performed. Warning Symptoms: This is the third time this vehicle has become inoperable due to what was previously identified as an oil issue but is now confirmed to be an engine defect. Prior to complete failure the vehicle exhibited ongoing oil leaks and excessive oil consumption over an extended period. AAA roadside assistance was contacted and identified possible starter and battery failure believed to be connected to the engine condition. Additional Note: I have identified NHTSA complaints from other 2020 Kia Telluride owners reporting identical engine oil consumption and failure issues suggesting a pattern defect.

NHTSA ID 11739922 · filed May 25, 2026
All 26 reports naming driver assistance

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

16
reports

From owner reports, verbatim

Oil burns too fast causing oil changes to be required by every 3000 miles

NHTSA ID 11746940 · filed Jun 27, 2026

Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.

NHTSA ID 11737430 · filed May 12, 2026
All 16 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

16
reports

From owner reports, verbatim

Vehicle experiences intermittent brake failure at normal and low speeds. No indicator lights are present, no warnings are given.

NHTSA ID 11753368 · filed Jul 28, 2026

There is a brake assist issue that comes up intermittently pedal can become stiff at times. This caused me to almost have an accident at an intersection when a car pulled out in front of me. Stopping was delayed and very difficult and frightening. Issue has not been reproduced or confirmed by deal or service center. It has not been inspected. No warning, messages or symptoms of any kind. I purchased it in Oct 2025 and it started in April 2026. After this happening quite a few times I am no longer driving it and can't afford to fix it.

NHTSA ID 11735465 · filed May 4, 2026
All 16 reports naming brakes

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

12
reports

From owner reports, verbatim

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied covering the cost of the repair. The manufacturer was not contacted about the recall. The failure mileage was 60,000.

NHTSA ID 11753074 · filed Jul 27, 2026

Vehicle fire causing a total loss to vehicle and home

NHTSA ID 11716068 · filed Feb 5, 2026
All 12 reports naming interior & seats

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

10
reports

From owner reports, verbatim

Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing up. Replacing the camera did not work, the harness was tested to be ok. The only other option is the software in the head unit. This is the 2nd head unit as the first one was replaced for a failed bluetooth. Cost exceeds $5000 to replace it.

NHTSA ID 11749447 · filed Jul 9, 2026

Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.

NHTSA ID 11743142 · filed Jun 10, 2026
All 10 reports naming steering

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

Passenger side seat belt retracts slowly but sometimes not at all. Driver side retracts slowly.

NHTSA ID 11628298 · filed Dec 2, 2024

HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night. As a single mother this is a huge hinderance for my young sons and their activities especially this time of year getting dark at 4:30pm. DRIVER SEATBELT MALFUNCTION: The seatbelt has all but completely failed to retract upon removal, leaving the entire thing loose causing to twist and get caught in the door. It will not retract upon collision which also is a PRIORITY SAFETY CONCERN. DRIVER SIDE MIRROR: Gets stuck in the folded position, and more times than not, I then have to manually unfold it. This causes the saved position for my optimal rear visibility to get comprised and I then have to adjust while driving which is ALSO dangerous. The dealer has addressed this and said the wiring was loose to the mirror inside the driver door and assured me they fixed it, however is STILL getting stuck 90 percent of the time.

NHTSA ID 11565981 · filed Jan 17, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11519511 · filed Apr 28, 2023

On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.

NHTSA ID 11515839 · filed Apr 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

Light always appears on dashboard

NHTSA ID 11560038 · filed Dec 14, 2023

The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.

NHTSA ID 11452399 · filed Feb 17, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .