Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2020 Kia Telluride submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 57 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 57, in the owner's own words
instrument cluster began failing intermittently (tachometer first, then other gauges), and the dealer determined the entire cluster had to be replaced at a cost of about $3,000. The vehicle had 78,000 miles, so it was outside Kia's 5-year/60,000-mile basic warranty.
My vehicle has the radiator fan that will not shut off. It stays running until the battery goes dead. I have taken it in to dealership and get the can not reproduce answer as well as maybe its this or that, you will have to leave it here. In doing research this is a known issues with the relay being built in to the PCB fuse block. The block shorts or sticks and the whole thing needs to be replaced. Very pricey. Lots of owners have or had the same issue. In speaking to an independant repair facility I was told this could be a fire risk yet again. The unit could overheat from running at full speed constantly or the wiring could catch fire. Kia will not recognize the situation, and wants to throw parts at it at owners cost. I have to unplug the fan when parked to stop this from occurring.
Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing up. Replacing the camera did not work, the harness was tested to be ok. The only other option is the software in the head unit. This is the 2nd head unit as the first one was replaced for a failed bluetooth. Cost exceeds $5000 to replace it.
The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 60-65 MPH on the highway, the vehicle suddenly shut off and the battery warning light was flickering and the vehicle lost power. The contact was able to coast the vehicle into a parking lot off the highway where the vehicle remained. The contact replaced the battery; however, approximately one hour later while driving 50-55 MPH on the highway, the vehicle lost power and shut off. The vehicle was coasted onto the shoulder of the roadway. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with alternator failure. The alternator was replaced. The contact was notified of a possible transmission failure; however, there was no fault codes retrieved. The vehicle was later taken to a dealer to be diagnosed. The dealer informed the contact that the head gasket was damaged, and the spark plugs needed to be replaced. Additionally, the contact was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The wind deflector and track assembly on the sunroof of our 2020 Kia Telluride (56K miles) broke when trying to open the sunroof and Kia Corporate is unwilling to cover the cost of the repairs ($4,000). Because the track assembly cracked, the dealer had to break another part just to get the sunroof glass to sit flush, and it is only being held down with Gorilla tape. This happened in the drive way at our home and thankfully not on the highway at high speeds. We already had to pay $350 for Kia just to break a part of the sunroof so that it sits flush and they are quoting $3800+ for the remaining repair.
I have a 2020 Kia telluride. On 6/14/2026 I opened my sun roof and was unable to close it. I called my local dealership and was advised that they were unable to look at my car for at least 2 weeks. I am currently having it repaired by a licensed auto shop which will cost me $3800.00
A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lights.My car was at the dealership for three days before I was called to come pickup my car.He stated they found another service update that my car needed P0471 and that cleared my check engine light and the battery he said once again I have the wrong battery in my car and they were only able to tighten the negative cable so much.I explained to him that it was the correct battery because I went to Walmart where the battery was purchased and they auto manger printed out that paperwork that shows it is the correct battery for that car.Then he had me sign for my car and I left.While driving home my battery light stared flickering again.So I called him and said I thought you were able to tighten the negative cable to the battery. He then said they did the best they can do because it is the wrong battery.After he got off the phone all my lights on my dashboard lit up.My car seemed possessed.My steering locked up and brakes were not working.Scared and crying i called him back and was telling him what was happening to my car.He said once again it was due to battery. Crying I said I'm scared what do I do?He advised me to put my car in netural and try to pull off to the side.I explained to him that I was on the freeway in 5pm traffic my hazards, signals and brakes aren't working.I then asked him what do I do once I can stop the car.Do I bring it back to the dealership? He said the only thing they can do if i bring it back is to have me buy a new battery.At this point the car completely turned off.I was able to roll off the freeway then my car stopped completely violently as if someone slammed the the brakes.Now they want me to buy a new alternator and transmission.Car had no issue before taking it in.
Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.
The sunroof wind deflector broke and as a result the sunroof was jammed open. In order to close the top I had to break the mechanism and now the sunroof, while mostly shut, still shifts free occasionally when driving.
Following a recent $9,000 engine replacement performed by an authorized Kia dealership, my vehicle suffered a catastrophic, simultaneous mechanical and electronic systems failure while in operation. Without warning, the vehicle triggered the Knock Sensor Detection System (KSDS) and entered "Limp Home Mode," severely restricting vehicle power. Immediately following this, the vehicle experienced a total loss of essential safety and driving controls: Steering Failure: The power steering completely locked up, creating an imminent crash hazard. Dashboard & Gauge Failure: All dashboard warning lights illuminated simultaneously, and the speedometer completely stopped functioning, leaving me unable to monitor vehicle speed. Powertrain & Shifting Malfunction: When brought to a stop and placed into "Park," the vehicle's electronic systems failed to recognize the gear change, indicating on the dashboard that the vehicle was still in "Drive." This created a severe vehicle roll-away risk. Ignition Failure: The vehicle completely refused to shut off or power down when the ignition button was pressed. This event represents an extreme safety hazard involving sudden loss of vehicle control, steering immobilization, roll-away risk, and primary electronic communication failure immediately following a major manufacturer warranty/recall repair. The vehicle is currently un-driveable.
In February 2026 my vehicle had a front parking sensor error. When i broght it in for repair my shop found a corroded cable in the front parking sensor harness. The mechanic was able to repair the harness...$280 In May 2026 my vehicle this time had a rear parking sensor error. The shop discovered a rear parking sensor harness completely corroded & had to be replaced along with one parking sensor...$715. (The invoice does not include the cost of the sensor as it was purchased separately when diagnosing the front sensor failure) I purchased this vehicle in January 2020 & it has spent its entire life garaged in New York State or in Florida. It has only been driven one winter(2025-2026) in NY State. This is unacceptable! The cost of rear harness alone including tax was over $300!
Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.
Oil leak that I’ve put so much effort in getting fixed or replaced and nothing is working. The seat belts suck. The seats are ripped.
Vehicle fire causing a total loss to vehicle and home
Vehicle manufacturers have certain basic rules and procedures that must be followed. When a vehicle manufacturer sells a vehicle, it has a duty to ensure that the vehicle functions properly and safely for its advertised use and is free from defects. When a vehicle manufacturer discovers a defect, it must explicitly disclose the defect and make it right or cease selling the vehicle. When a vehicle manufacturer provides a warranty, it must stand by that warranty. I believe Kia has breached its duties and rules as follows. Specifically, these Class Vehicles (Tellurides and Others) have malfunctions regarding their incorrectly manufactured piston oil rings which can result in engine damage and failure, and even potentially cause a fire known internally and secularly as an ("Oil Ring Defect”). Now, I purchased this car in January of 2023. Based on Kia’s active and persistent promotions touting the quality of its vehicles and my partners admiration of Kia vehicles, we considered Kia a quality company with a strong reputation for producing reliable vehicles. In addition to Kia's reputation through its marketing and promotion. We decided on the 2020 Kia Telluride because we believed it was a high-quality vehicle, after a salesman convinced us that the vehicle was highly reliable and came with great technological features. Since purchasing this vehicle it has only taken the vehicle to the certified dealership for its routine maintenance as recommended by both the vehicle alert system and the Service Department at Courtesy Kia. However, through all our consistent visits to dealerships, we had never been told of any recalls or defects related to his vehicle’s oil ring system. Since 2015, KIA has designed, manufactured, distributed, sold, and leased the Class Vehicles with this problem. As discussed earlier and in more detail below, the Class Vehicles contain a defect that causes a serious safety concern. The unresolved defect with the Telluride engine is an attack on owners.
When parked on an incline, the vehicle will not start and has to have the battery jumped. When attempting to start the vehicle, you can hear a clicking sound and an error message pops up saying "Check ESP". After this happens, the windows will roll down to about a 1/8 crack and will not roll up even after the car has been jumped and is on. Also, when driving down the road with the heat on, it will stop blowing heat and will start blowing cold air.
After a few months from purchasing (9/2022), I noticed some weird electrical issues occurring. The first thing I noticed was that sometimes the rear wiper blades would turn on automatically when shifting in reverse when the wiper blades were off. I would turn the rear wiper blades on then off repeated times until they finally stayed in off mode. As time went on, then the drivers side window would roll down automatically after starting the vehicle, and it would not shut all the way after pressing the button. I would have to hold the up button when turning the engine off, just so the window would remain completely closed when parked. Sometimes, this would continue for a week or more...then it would go back to normal for a few months. These issues would continue and others started to arise such as the check engine lights, low battery etc. appearing while starting the vehicle. Sometimes it would say that the engine is on, when it wasn't...so I would hear a warning signal when trying to leave the vehicle with my key fob. I would have to press the stop engine button and wait for it to say that the engine is off. This evolved into the car struggling to start...with a repeated clicking noise being heard. All warning and hazard notifications appear on the main screen and the driver's side window rolls down by itself and it takes 5-7 minutes for it to start, but eventually does. This has been going on now for since March of 2024...so it's not a battery issue, or a starter issue...but based on the nature of these malfunctions...it is electrical issues...which can pose a serious safety threat...especially with a potential electrical fire. What are our options for a potential manufacturer recall? As of this writing, it took roughly 20 minutes to start my vehicle, as it is very cold in Rochester, NY. I recently had my vehicle fully serviced (8/25) and it wasn’t acting up at the time so they couldn’t pinpoint any electrical issues. I took videos of the incidents.
When starting vehicle during warm weather conditions, all dashboard alarms light up and beep. Initially, when put into drive mode, steering is extremely difficult. When accelerating, no speed is displayed. During driving there is no speedometer, no operating turn signal and the odometer does not record driving miles.
The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.
Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.
Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.
Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.
the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2020 Kia Telluride completely stalled on me on my way to work. The vehicle was not smoking and it seemed like it went on accessory mode. I had the vehicle towed to Kia Dealership in Perris to get it checked out and was told by Olivia that no codes were read when doing a diagnostic and that my engine seized. I had purchased an extended warranty through AGWS. AGWS reached out to me to request the vehicle service records which I emailed over as Subject: [XXX] to [XXX] Today March 21, 2024 we receive a call from Olivia stating that my warranty will not cover the cost as they're claiming that we failed to service the car. Our vehicle was services as advised and stated using the appropriate Synthetic oil. I was informed that they would be breaking down my engine to see where it went wrong as there were no codes read. They also stated I had to pay for the engine breakdown $200 per hour and it would most likely take 8 hours (According to Kia). Now, I've gone on many online forum and many people have experienced this problem with their 2020 Kia Tellurides all under 75,000.00 miles. I contacted Kia Corporate as well but that got me nowhere. I don't understand how these vehicles don't have a recall as of yet for these seized engines. I also don't understand how following the oil recommendations for oil changes is suddenly considered "Lack of service". No one is willing to work with me and suddenly it's my fault that I bought a faulty vehicle. Thank [XXX] I was able to putt to the shoulder of the freeway safely as this is my family vehicle where I drive with my [XXX] and [XXX] . Please investigate as it could be a possible recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver side power folding mirror is malfunctioning. It will sometimes get stuck in one position and won’t retract unless manually repositioned. It has not yet been inspected by the manufacturer. No warning lamps have appeared. A Google search of the issue suggests this may be a common issue with the vehicle make and model.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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