RoadVitals

2011 Lexus Ct Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 26, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 30, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2011 Lexus Ct Hybrid, most frequently naming the engine, airbags and body & structure categories. 1 safety recall has been issued covering this model year; and 269 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine350.0%
  • Airbags233.3%
  • Body & structure116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V487000

AIR BAGS:SIDE/WINDOW

Jun 30, 2016
482,002 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
The risk: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
The remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Toyota Motor Engineering & ManufacturingManufacturer number Toyota G0U Lexus GLJView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Feb 26, 2019

I EXPERIENCED LOUD ENGINE VIBRATION AT COLD STARTS FOR A COUPLE OF WEEKS, THEN I STARTED SEEING WHITE SMOKE FROM MY TAILPIPE. I TOOK MY VEHICLE TO LEXUS RIVER-CENTER, COVINGTON, KY, ON 14FEB19 TO COMPLETE TSB L-SB-0004-13 WHICH REPLACES THE INTAKE MANIFOLD WITH A NEW PART NUMBER. THE VIBRATIONS AND WHITE SMOKE SEEMED TO BE REMEDIED; HOWEVER, A WEEK LATER, 22FEB19, WHILE ENTERING A FREEWAY ON-RAMP, MY CAR ENGINE MADE A LOUD NOISE LIKE A SHOTGUN BLAST WHILE IN MOTION ON THE FREEWAY, METAL FRAGMENTS WERE EXPELLED FROM MY ENGINE BLOCK, THE OIL LIGHT CAME ON, MY CAR DIED, AND I HAD TO COAST TO THE SHOULDER. I WAS ALMOST HIT FROM BEHIND. I HAD THE CAR TOWED TO KERRY TOYOTA THE SAME DAY FOR DIAGNOSIS. ON 24FEB19, KERRY TOYOTA INFORMED ME THAT MY ENGINE THREW A ROD AND THERE WERE 3 HOLES IN MY ENGINE BLOCK (I CHANGE MY OIL AT REGULAR INTERVALS WITH MOBILE 0W-20 AS PRESCRIBED BY THE MANUFACTURER). THERE ARE MANY COMPLAINTS CONCERNING THIS MODELS' HEAD GASKET, EGR VALVE, AND INTAKE MANIFOLD ON CT200H AND LEXUS FORUMS TO JUSTIFY A RECALL. MY CONCERN IS THE TSB TO REPLACE THE INTAKE MANIFOLD MERELY ADDRESSES PREMATURE SYMPTOMS AND DOES NOT ADDRESS THE PROLONGED EFFECT OF EXCESSIVE MOISTURE IN THE ENGINE.

NHTSA ID
11182470
Incident
Feb 22, 2019
Mileage
147,000 mi
Engine
Filed Dec 31, 2018

HEAD GASKET LEAKING OIL

NHTSA ID
11164243
Incident
Dec 31, 2018
Mileage
83,000 mi
AirbagsBody & structure
Filed Aug 2, 2018

TAKATA RECALL INVOLVES PROBLEMS THAT CRACK WELDS. IT SHOULD BE FIXED.

NHTSA ID
11115446
Incident
Jul 2, 2018
Engine
Filed Feb 19, 2018

MY ENGINE, WHEN IN USE, BURNS OIL. IT WILL BURN ABOUT 5 QUARTS OVER THE TIME BETWEEN OIL CHANGES. I HAVE CONTACTED LEXUS ABOUT THIS ISSUE, AND ALTHOUGH THEY (AND TOYOTA) HAVE A SERVICE BULLETIN REGARDING THE 2ZR-FXE ENGINE (THE SAME ONE FOUND IN MY CAR AND VARIOUS PRIUS MODELS) THEY'VE TOLD ME THAT THIS IS A VERY RARE ISSUE. THIS IS THE SECOND ENGINE I HAVE HAD IN THIS VEHICLE THAT HAS EXPERIENCED THIS PROBLEM. THIS SEEMS TO BE POSSIBLY RELATED TO THE SAME ENGINEERING MISTAKE THAT LED TO THE TOYOTA TSB DESCRIBING NEARLY THE SAME ISSUES OF OIL BURNING/CONSUMPTION OF THE 2AZ-FE ENGINES.

NHTSA ID
11073646
Incident
Feb 18, 2018
Airbags
Filed Jan 5, 2017

TL* THE CONTACT OWNS A 2011 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10939919
Incident
Oct 17, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

21LE01

SERVICE BRAKES

All VINs under 21LE01 are expired as of July 10, 2025 Although the Brake Booster and Brake Booster Pump Assemblies are covered by Lexus’ New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers’ ownership experience. Lexus is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Ct Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2019000—
2018000—
2017401—
2016000—
2015300—
2014300—
2013200—
2012101029.8
2011Viewing510—
2010000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.