RoadVitals

2014 Lexus Ct Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 2, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Lexus Ct Hybrid, most frequently naming the brakes and electrical categories. 262 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 2, 2023

The contact owns a 2014 Lexus CT200H. The contact stated while driving 20 MPH, the brake pedal became firm while depressed. The ABS and traction control warning lights illuminated. The contact coasted the vehicle into parking lot, stopped, and turned off the vehicle. Due to the failure, the vehicle was towed to the residence and later to a local dealer. The contact was informed by the dealer that the brake pump assembly and brake cylinder needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,500.

NHTSA ID
11509825
Incident
Feb 17, 2023
Mileage
100,500 mi
Electrical
Filed May 20, 2019

THE DRIVER DOOR ON MY CAR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS IS THE 3RD TIME I HAVE HAD AN ISSUE WITH THE DOOR LOCKS ON MY CAR. THE DRIVER DOOR LOCK ACTUATOR STOPPED WORKING AT 60000 MILES, SO I SPENT THE $500 TO REPLACE IT. THEN THE PASSENGER FRONT DOOR ACTUATOR STARTED ACTING UP, AND NOT WORKING. NOW MY DRIVER DOOR WILL NOT OPEN AT ALL, THE CAR CURRENTLY HAS 85000 MILES ON IT. THIS SEEMS TO ME TO BE A SAFETY ISSUE, NOT HAVING SOME KIND OF MANUAL OVER RIDE TO GET THE DOOR OPEN. I HAVE BEEN LOOKING ON THE INTERNET A LOT, AND HAVE FOUND THIS TO BE A COMMON ISSUE WITH TOYOTA/LEXUS VEHICLES. I AM A DISABLED VETERAN AND TRYING TO CRAWL OUT OF MY TINY CAR IS VERY PAINFUL. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF I WERE TO GET IN A WRECK AND NOT BE ABLE TO OPEN MY DOOR.

NHTSA ID
11208785
Incident
May 18, 2019
Mileage
85,000 mi
Filed May 21, 2018

REPEATED ISSUES WITH FAULTY DOOR LOCK ACTUATORS ON LEXUS CT AND TOYOTA PRIUS MODELS, RESULTING IN UNLOCKED DOORS AT TIMES WHEN LOCKED WOULD BE DESIRED. IN THIS PARTICULAR LEXUS CT, THE FIRST DOOR LOCK ACTUATOR STOPPED WORKING AT 36,000 MILES EXACTLY; DRIVER'S DOOR. THE SECOND STOPPED WORKING AT 39,000 MILES; DRIVER-SIDE REAR DOOR. THE THIRD STOPPED WORKING AT 39,500 MILES; PASSENGER- SIDE REAR DOOR. PROBLEMS OCCUR AS CAR IS STATIONARY BUT BEING PUT INTO GEAR; THEN PERSIST AS DRIVER IS IN TRANSIT. (FOR INSTANCE, IF THE DOOR DOESN'T LOCK, IT REMAINS UNLOCKED AS DRIVER IS AT STOP LIGHT.) SAME PROBLEMS ON A 2010 MODEL YEAR TOYOTA PRIUS, WHICH IS BUILT ON SAME OR SIMILAR PLATFORM AS LEXUS CT. REPLACED SIX DOOR-LOCK ACTUATORS IN 5 YEARS ON THIS 4-DOOR CAR.

NHTSA ID
11097062
Incident
May 21, 2018
Mileage
36,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0043-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Ct Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2019000—
2018000—
2017401—
2016000—
2015300—
2014Viewing300—
2013200—
2012101029.8
2011510—
2010000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.