Airbags
Filed Jul 17, 2018
Crash reported
YESTTERDAY I WAS IN A CAR ACCIDENT AND THE AIRBAGS DID NOT DEPLOYED
- NHTSA ID
- 11111889
- Incident
- Jul 16, 2018
- Mileage
- 35 mi
2015 Lexus Ct Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 17, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Overview
Our database contains 3 NHTSA owner-reported complaints for the 2015 Lexus Ct Hybrid, most frequently naming the electrical, airbags and brakes categories. 222 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical240.0%
- Airbags120.0%
- Brakes120.0%
- Exterior lighting120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
ElectricalExterior lighting
Filed Aug 27, 2017
Fire reported
BOTH HEADLAMPS WENT OUT WITH 1 WEEK OF EACH OTHER. REPLACED WITH SYLVANIA H11 XENON BULBS AS RECOMMENDED BY AUTOZONE WEBSITE AS COMPATIBLE. INSTALLED BOTH LIGHTS, VERIFIED THEY WORKED, DROVE APPROXIMATELY .5 MILES TO STOP FOR LUNCH. TURNED OFF CAR AND ENTERED RESTAURANT. APPROXIMATELY 5 MINUTES LATER, SOMEONE YELLED A CARS ON FIRE. FRONT OF MY CAR WAS ENGULFED IN FLAMES. FIRE DEPARTMENT SAWED HOOD OFF AND DISTINGUISHED FLAMES. CAR WAS A TOTAL LOSS. LEXUS DEALER SERVICE REP SCOLDED ME THAT I SHOULD NEVER UT AFTER MARKET BULBS IN THEIR CARS, TO WHICH I POINTED OUT THAT MAYBE THEIR MANUAL SHOULD STATE SUCH A FACT. I BELIEVE THERE IS SOME SURGE ISSUE THAT CAUSED BOTH MY HEADLAMPS TO GO OUT IN THE FIRST PLACE AND THAT THE SYLVANIA BULBS RAN HOTTER THAN THE OEM BULBS WHICH TRIGGERED THE FIRE. LEXUS WILL NOT SHARE WITH ME THE PICTURES PROVING BOTH BULBS WERE IN STALLED INCORRECTLY AND I HAVE A HARD TIME BELIEVING THAT SINCE U HAVE TO INSERT AND TURN THE BULBS - I WOULD HAVE SEEN IF THEY WEREN'T IN CORRECTLY. THE CAR HAS SINCE BEEN SOLD OFF BUT AUTOZONE CAME OUT AND TOOK THE BULBS AND WIRING TO THEIR 'LAB'. THERE'S NO OTHER PLAUSIBLE REASON FOR THE FIRE OTHER THAN THE BULBS....
- NHTSA ID
- 11019923
- Incident
- Mar 27, 2017
- Mileage
- 35,000 mi
BrakesElectrical
Filed Apr 24, 2017
BRAKE ACTUATOR SQUAWKING BRAKES MAKE A SQUAWKING NOISE WHEN COMING TO A COMPLETE STOP. THE BRAKE PEDAL VIBRATES DURING THIS TIME. LEXUS OF EL CAJON IS REFUSING TO ACKNOWLEDGE THIS ISSUE EVEN AFTER A DIAGNOSTICIAN RECREATED THE EVENT DURING A TEST DRIVE.
- NHTSA ID
- 10980326
- Incident
- Apr 17, 2017
- Mileage
- 25,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
L-SB-0030-24 Rev2
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0043-23 Rev1
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
L-SB-0017-19 Rev1
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
L-SB-0017-19 Rev1
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
L-SB-0030-24 Rev1
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0030-24 Rev1
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.