2005 Lexus ES 330

IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T

PASSENGER SEAT AIRBAG SENSOR LIGHT ON WHEN SEATED

NHTSA ID

11210572

Incident

May 31, 2015

Mileage

101,000 mi

THIS IS SIMILAR TO THE COMPLAIN ANOTHER CAR OWNER HAS FILED. MY CAR WAS PURCHASED NEW FROM THE LEXUS OF PLEASONTON,CA DEALERSHIP. I HAVE HAD NO MAJOR ACCIDENT OR NO AIRBAG DEPLOYMENT. CAR HAS BEEN LIGHTLY USED WITH 80K MILES ON THE ODOMETER CURRENTLY. THE AIRBAG CONTAINER ON THE PASSENGER DASH HAS PROGRESSIVELY CRACKED AT THE TOPICAL SEAMS OVER TIME. I HAVE BEEN TOLD AN AIRBAG SHOULD NOT LOOK LIKE THIS. I AM CONCERNED ABOUT AN UNTIMELY DEPLOYMENT AND IF THE CONTAINER WILL GET WORSE. AT NO TIME HAS THE AIRBAG BEEN MANIPULATED, REPAIRED, ETC SINCE MY OWNERSHIP.

NHTSA ID

11183306

Incident

Feb 28, 2019

Mileage

80,000 mi

THIS CAR WAS PURCHASED FROM THE LEXUS OF MEMPHIS DEALERSHIP AS USED IN 2010. I HAVE HAD NO ACCIDENTS OR AIRBAG DEPLOYMENT. I AM.NOT AWARE OF ANY A EVIDENT HISTORY FROM THE PREVIOUS OWNER. THE AIRBAG CONTAINER ON THE PASSENGER DASH HAS PROGRESSIVELY CRACKED AT THE TOPICAL SEAMS OVER TIME. I HAVE BEEN TOLD AN AIRBAG SHOULD NOT LOOK LIKE THIS. I AM CONCERNED ABOUT AN UNTIMELY DEPLOYMENT AND IF THE CONTAINER WILL GET WORSE. AT NO TIME HAS THE AIRBAG BEEN MANIPULATED, REPAIRED, ETC SINCE MY OWNERSHIP.

NHTSA ID

11180923

Incident

Sep 15, 2010

Mileage

45,000 mi

MY CHECK ENGINE LIGHT IS ON AND WHEN THE DIGANOISED CODE CHECK IS PERFORMED "NO CODES APPEAR," BUT I DO HAVE A POWER STEERING LEAKAGE AND I HEAR THE POWER STEERING NOISE WHEN I AM TURNING AND FROM THE RECALL 11V53900 11/09/2011 ENGINE AND ENGINE COOLING ITS A HUGE PROBLEM. I CALL CUSTOMER SERVICE AND THEY WHERE NO HELP! I CALLED FOR SERVICING AND THEY STATED ON MY VIN THERE IS NO RECALL BUT ON THE NHTSA THERE POPS UP THIS RECALL SO NO COOL. I AM GOING TO WAIT UNTIL SOMETHING HAPPENS AND SUE THE HELL OUT OF LEXUS FOR REFUSING TO SERVICE MY VEHICLE AND NEGLECTING THE ISSUES WHEN I CALLED AND ALL THE CALLS ARE RECORDED. TROUBLE & HORRIBLE SERVICE I AM NOT A SATISFIED CUSTOMER. I GUESS YOU NEED TO BE IN CERTAIN FINANCIAL BRACKET TO RECEIVE EXCEPTIONAL SERVICE.

NHTSA ID

11113561

Incident

Jul 24, 2018

PASSENGER AIRBAG ON THE DASHBOARD IS OPENING, AND MY CAR HAS NEVER BEEN INVOLVED IN AN IMPACT.

NHTSA ID

11079927

Incident

Mar 2, 2015

TAMARA RECALL ON MY AIRBAGS,NEVER REPAIRED. I GOT INTO AN ACCIDENT AND AIRBAGS DIDN'T COME OUT. HAVE TO REPLACE BRAKES EVERY FEW MONTHS ON THIS CAR ALSO

NHTSA ID

11039368

Incident

Oct 21, 2017

Mileage

169,000 mi

FRONT PASSENGER AIRBAG COVER APPEARS TO BE SEPARATED ALONG THE SEAM NEAR WINDSHIELD ON DASHBOARD AND THERE IS A WIDER GAP ON THAT SIDE VS THE SIDE CLOSEST PASSENGER. I'VE NOT SEEN THIS BEFORE IN ANY OF MY OTHER LEXUS VEHICLES AND IT'S CAUSE FOR CONCERN OF SAFETY AS A RESULT.

NHTSA ID

11022269

Incident

Aug 15, 2017

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2005 LEXUS ES330. THE CONTACT NOTICED THAT THE FRONT PASSENGER AIR BAG COVER WAS BULGING AND HAD SEPARATED ALONG THE SEAM NEAREST THE WINDSHIELD ON THE DASHBOARD. THE PASSENGER AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUTLER LEXUS OF SOUTH ATLANTA (LOCATED AT 4025 JONESBORO RD, UNION CITY, GA 30291, (678) 783-2703) WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 212,000. *TT *TR

NHTSA ID

11019563

Incident

Aug 15, 2017

Mileage

212,000 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.